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Heartland Storage - N1989 Schaitel Road, Lake Geneva, WI 53147

4.1/5 - 97 Reviews
Location:
N1989 Schaitel Road, Lake Geneva, WI 53147
Office hours:
  • Mon-Sun: 6 a.m. - 10 p.m.

Heartland Storage - N1989 Schaitel Road, Lake Geneva, WI 53147

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

  • Onsite Manager

    On-site staff available to assist with property needs

Unit size details are currently not available for this property. Please contact the property operator for details about available units.

Amenities & features

  • Climate-Controlled
  • Drive-Up Access
  • Onsite Manager
  • Security Camera
  • Parking
  • Credit Cards Accepted

Customer reviews

4.1/5
Average rating
97
Number of reviews

Read some helpful reviews of Heartland Storage, N1989 Schaitel Road, Lake Geneva, WI 53147, shared by real renters with genuine experiences and honest opinions.

Natalie B. - 6 September 2026
Worst experience! Insane price increase for a 6x10..advertised for $75, in less then a year went to $183?!?!?!?! On top of that, homeless people living in units, no one is ever in the office and I would be shocked if the cameras work! Moved out IMMEDIATELY and found storage just 7min down the road at GENEVA U STORE IT!!! GREAT CUSTOMER SERVICE, FAIR MARKET PRICE AND THE LOCATION IS GREAT AND THE OWNER CARES!!! ... Read more
Amanda - 22 August 2026
Was nice when you could get ahold of Ashley but now all of the customer service is a call center overseas and they are absolutely no help Update** a regional Manager Victoria reached out to remedy my situation. 4 stars instead of 5 cause they should’ve directed me to her when they couldn’t help me cause I already signed a lease with a different place by the time she got in touch with me. ... Read more
Jamie L. - 10 April 2026
We have had 4 units at this facility for over 10 years. Absolutely loved the previous owners, but since it changed ownership a few years ago, it’s been a nightmare. Our prices have almost doubled, sometimes without notice. We were charged late fees although we’ve been on auto pay and never missed a payment in 10 years, with no explanation. No one answers the phone ever. There’s only an AI answering service. When we asked to speak to someone at the actual facility, we were told they have no way of contacting the facility and we could try to go in person. We live an hour away, and have tried to do this, but no one was in the office numerous times. The facility used to be well kept, but now the doors are covered with massive spider webs, we’ve had tons of dead mice in our units, and one of the doors was damaged by what I assume was a snow plow. We’ll be leaving asap. ... Read more
Powers P. - 8 April 2026
Since this company took over, it's been a non stop nightmare. No one EVER answers the phone. I paid my rent in full, on time, and then received a notice that rent was late. After about 30 attempts, I finally got someone to pick up, explained the situation, and was assured that it would get resolved. Got to the shop today, and I'm locked out of my unit. Do yourself a favor, do NOT rent from GoStoreit. Customer service is non-existent. ... Read more
Mark L. - 16 August 2025
Since this out of state company took over, a few years ago, my rent has increased over 100%, for a 5x8, closet-sized unit . They also believe in the liberty to arbitrarily charge my bank account these ever increasing amounts without authorization ; no updated lease, no correspondence or the courtesy of a customer service staple,, a phone call !! I am moving out. So,,, be prepared to pay $121.00+ for a closet size 5x8 unit extrapolated up from there. . Also prepare to listen to irritating marketing advertisements on hold, if they actually pick up the phone, which is very rarely only once in the number of attempts I’ve had patience for They count on people not checking the amounts taken out via ACH w/o notice, expecting people to simply keep paying. This review is all truthful and I am done paying for a unit when I can rent one that’s 5 or 6 times as large (and I do) in Walworth county for $19.00 more, with a coded gate entry, and from a local family business, who answer the phone politely and don’t gouge local residents for whatever they believe they can get away with. The “relationship management “ business theory was obviously never learned, and is all but nonexistent here. There ARE much better options within a 10 min drive. Good luck ... Read more
Glenn L. - 6 August 2025
My family currently has a unit at Heartland Storage in Lake Geneva, WI. Your site in LG is extremely unprofessional. Not only does no one answer the phone, the office hours are unreachable, and we are now unable to email the local office. The worst part is that our monthly unit rate went up $92, in two months with no prior knowledge. To which, we previously received notice via letters - when the monthly rate increased. There was no explanation of the price increase (we paid $429 in August, $402 in July, and $337 in May - for a 10 x 30), when the website under the newly acquired partner, Go Store It - advertises $185 for the same size unit. We have been loyal customers for over 2 years, and as a teacher in the community, I will be spreading the word on the horrible customer service and hikes in prices, taking your money (we use automatic withdrawal) with no warning. Find a better place to store your belongings and the rate below should be ZERO stars. ... Read more
Lisi W. - 5 August 2025
Adeline D. - 15 March 2025
Alexzander M. - 15 March 2025
Dorinda S. - 25 February 2025
Isabella B. - 7 December 2024
I was able to call the office and get help with a unit. Then filled out everything online for the unit and then stopped in the office purchased a lock and got my unit. They are extremely helpful. And it’s right down the road which is nice. ... Read more
Amber H. - 6 December 2024

About this facility

Located at N1989 Schaitel Road, this Heartland Storage facility in Lake Geneva, WI, offers convenient and secure options for your storage needs. With small units available, it's ideal for storing seasonal items, personal belongings, or overflow from your home or office.

This facility provides premium features like climate-controlled units, which are especially valuable in Wisconsin's fluctuating temperatures, protecting your items from extreme cold, heat, or humidity. The drive-up access allows for easy loading and unloading, making moving in or out as hassle-free as possible. Enhanced security measures include security cameras monitoring the premises and the presence of an onsite manager to ensure added peace of mind. For those with vehicles or recreational gear, the available parking options make storing your car or RV convenient and accessible.

With credit card payment options for ease and flexibility, this Heartland Storage facility is an excellent choice for Lake Geneva residents and businesses seeking reliable, secure, and user-friendly storage solutions.

Location & walkability

This storage facility is in an area with minimal walkability and limited public transit options. A personal vehicle is recommended for most trips.

9

out of 100

Walk Score

Car-Dependent

Almost all errands require a car

27

out of 100

Bike Score

Somewhat Bikeable

Minimal bike infrastructure

Walk Score®: 9, Bike Score®: 27

Frequently Asked Questions

The right storage unit size depends on what you plan to store and how much space you need to move around your items.

5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

The facility at N1989 Schaitel Road is accessible during regular access hours, typically Mon-Sun: 6 a.m. - 10 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

At Heartland Storage - N1989 Schaitel Road, available security amenities may include Security Camera, Onsite Manager, designed to help keep your items protected.

Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

For safety reasons, most self storage facilities restrict certain items. These commonly include:

  • Hazardous, flammable, or toxic materials
  • Perishable food
  • Live plants or animals
  • Cash, firearms, or irreplaceable valuables

Always check with the facility at N1989 Schaitel Road for specific restrictions and recommendations.

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