Self Storage Plus - 257 Keyes Ferry Road, Charles Town, WV 25414

4.3/5 - 157 Reviews
Location:
257 Keyes Ferry Road, Charles Town, WV 25414
Office hours:
  • Mon-Tue: 10 a.m. - 5 p.m.
  • Thu-Fri: 10 a.m. - 5 p.m.
  • Sat: 9 a.m. - 5 p.m.

Self Storage Plus - 257 Keyes Ferry Road, Charles Town, WV 25414

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

    Not sure which size you need? Check our size guide to find the perfect fit.
    8x10 Self Storage 80 Sq. Ft.
    Climate-Controlled First Floor Access
    $175/mo
    8x10 Self Storage 80 Sq. Ft.
    $154/mo
    5x15 Self Storage 75 Sq. Ft.
    Climate-Controlled First Floor Access
    $160/mo
    5x15 Self Storage 75 Sq. Ft.
    Climate-Controlled Elevator
    $139/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled First Floor Access
    $134/mo
    5x10 Self Storage 50 Sq. Ft.
    $100/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled First Floor Access
    $92/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled First Floor Access
    $287/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled First Floor Access
    $232/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Elevator
    $174/mo
    10x10 Self Storage 100 Sq. Ft.
    $162/mo
    10x20 Self Storage 200 Sq. Ft.
    $299/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Credit Cards Accepted
    • Elevators
    • First Floor Access
    • Online Payment

    Customer reviews

    4.3/5
    Average rating
    157
    Number of reviews

    Read some helpful reviews of Self Storage Plus, shared by real renters with genuine experiences and honest opinions.

    Expect outragous rent increases of up to 25% every 3-4 months. Also expect elevators/AC to be out and for them to have little 'steps' to get into buildings making carts unreasonable. The one bright spot is the staff... when they're actually available they're great, but they're out of office whenever I need something. Cannot wait to move out. ... Read more
    2ctheocean - 27 August 2025
    We rented a climate controlled 10 x 20 in ranson WV over the phone. We told the employee helping us we would be there until after office hours. We payed and received gate codes but never got codes for the doors leading to the climate controlled units. There is also no instructions to get codes. We tried calling but there is no customer service outside of business hours (M-F) 9-5pm. So we waisted 2 hrs on the road and had to find another storage company to store our belongings. 10/10 would recommend finding a different company to rent from if this is standard operating procedure. Requesting a refund after the weekend will update with that process after it is settled completed. Update: we were able to get a refund and informed this is a known error in their automation. Leaving as a one star due to the inconvenience but will note the customer service in resolving the issue was good. ... Read more
    William U. - 25 August 2025
    Julie S. - 29 March 2025
    This place rips people off.We had been there for 4 yrs and they get you by advertising specials and then after renting a few months they continue to raise the prices. It started at $89 a month then $95,$120 and so on they just sent us an email and raised the small unit to $170!!! We cant afford that. So we are going to get our belongings and never use SELF STORAGE again. We found another storage unit that offers 10x10 for $85 and DOES NOT continue to raise the prices.... shame on you SELF STORAGE ... Read more
    Corinna A. - 18 March 2025
    Good experience signing up and very easy. Everyone I’ve spoken to is friendly. Unit was clean - had some dings in walls, but that’s expected. Only issue I had is when they send you the text that gives you your access code to gate, It’s not correct. You don’t input the zero and it’s missing two special characters you need at the pad. It would be helpful if there was a sign on the pad that told you what all you had to hit. So I got there early on my first day of moving in and couldn’t get in. I had to wait until someone was in the office. It wasted a couple hours of my time. Not a big deal, but should be corrected and send the code exactly as it needs to be entered. I even looked on their website to see if it said how it had to be entered and could find nothing. Anyway, it is a nice storage place overall. ... Read more
    Cheryl P. - 16 February 2025
    I am completely disgusted at Self Storage Plus's new company management... If you, for any reason at all fall behind n your bill to the point of potential auction status, you now have to PHYSICALLY go in to the facility and pay by check or money order. This is so completely wrong because if you are in a position where you are sick, injured, or out of the area and can't make it to the facility to pay your bill in person...YOU WILL LOSE EVERYTHIN!!!! because hopping online to pay is no longer an option... It sounds to me like a ploy to make extra money by ending up with a person's valuables since once your bill is late they can cut your lock and put on their own...what's to stop someone from looking at what you have inside. On a positive note, the young lady that works in the Charles Town facility is the BIGGEST SWEETHEART. It should be illegal to always be that happy and friendly. And in calling customer service to complain about this disgusting practice a young lady named Veronica was also very sweet and very apologetic about the new policies. The only thing I can say is...if you intend to use Self Storage Plus ANYWHERE..please be aware of this new policy. If you need an employee to brighten your day..you can always call the happy young lady at the Charles Town location or Veronica at customer service. ?? ... Read more
    Lakisha C. - 9 December 2024
    Mary R. - 15 October 2024
    Great customer services. The employees has always been courteous and helpful. The buildings are usually clean or being cleaned. The only reason for 3 star is that I have been using their services for more than 3 years now but the upper management keeps raising the rent prices. A year ago I was force to move into a smaller unit due the increase in prices. And since then they raised it twice without a really good reason. I also use to do split payments which was easier for my wallet and was late very little because of it. Unless you pay in person or online if you pay over the phone you pay an extra fee. Also the call service is confusing and not really good. Like I said I really like the people who works there, they are awesome but it’s everything else. ... Read more
    Jorge T. - 31 December 2021

    About this facility

    Located at 257 Keyes Ferry Road in Charles Town, WV, this Self Storage Plus facility offers a range of unit sizes, including small, medium, and large options, to accommodate various storage needs. Whether you’re downsizing, decluttering, or managing a move, these units are designed to provide flexibility and convenience.

    This facility emphasizes comfort and protection, featuring climate-controlled units that help guard against the fluctuating West Virginia weather, ensuring your items remain in optimal condition year-round. For ease of access, the property boasts elevators, first-floor access, and indoor units, making loading and unloading straightforward. For those seeking added convenience, drive-up access is available, ideal for moving heavier or bulkier items straight from your vehicle. The facility also prioritizes safety with security cameras, an onsite manager, and gated access.

    With parking available as well as contactless renting, online payment, and a retail section for moving supplies, this Self Storage Plus facility is well-suited for individuals, families, or businesses looking for a secure and user-friendly storage solution in Charles Town.

    Price comparison

    See how this facility's unit prices compare to others in Charles Town, broken down by size.

    Small $136/mo
    Location minimum Location maximum
    $92/mo $175/mo
    Medium $214/mo
    Location minimum Location maximum
    $160/mo $287/mo
    Large $299/mo
    Location minimum Location maximum
    $109/mo $299/mo

    Location & walkability

    This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

    36

    out of 100

    Walk Score

    Car-Dependent

    Most errands require a car

    31

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 36, Bike Score®: 31

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Schewel Furniture Company

      Shopping 0.26 miles

    • Starbucks

      Food & Drinks 0.27 miles

    • Dollar General

      Shopping 0.28 miles

    • Gold's Gym

      Recreation & Entertainment 0.29 miles

    • Motel 6

      Services 0.3 miles

    • Anthonys Pizza VI

      Food & Drinks 0.31 miles

    • BP

      Services 0.32 miles

    • MVB Bank

      Services 0.36 miles

    • Great Wall

      Food & Drinks 0.36 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 257 Keyes Ferry Road is accessible during regular access hours, typically Mon-Tue: 10 a.m. - 5 p.m., Thu-Fri: 10 a.m. - 5 p.m., Sat: 9 a.m. - 5 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Self Storage Plus - 257 Keyes Ferry Road, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 257 Keyes Ferry Road for specific restrictions and recommendations.

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