Storage units in Minneapolis, MN, and nearby areas

My first experience with Public Storage wasn’t the greatest. I asked to see the units by appointment. I got to the one located on 36th and Nevada in Crystal. There were people waiting and the manager was nowhere to be found. He had his phone charging on the desk inside, so he was there, and that wasn’t a good sign. It signaled that he intended not to be reached. A lady comes from a connected apartment and says she’s on medical leave, so she’s not working as manager, but that the man on duty “was a moron”. I got a call asking me why I didn’t reserve the unit. I said I didn’t come to reserve , but to look at it. She proceeded to apologize for my experience and said I should come to the Washington location where ‘they’re always around’. I ordered and held a unit and it was easy as pie to do. And today I had to do a transfer and it also was easy as pie. The best part was: when I called and Schwa answered, he said he was leaving soon, but he waited and assisted me (very patiently I might add) when I came in. Also, I have to mention, the way to get in and out of the facility, and to get in and out of your unit is really easy. They have an app that simplifies some of these processes as well. I’ve never had to use storage, but my experience by first impression is that I don’t have to look any further than Public Storage on Washington and 17th Ave N in Minneapolis.

Very kind customer service. Laquoia was very direct and helpful.

Dorothy was great to work with. Highly recommend!