Storage units in Durham, NC

Jamie was very helpful today in the rain, she was able to help me resolve a lock issue with my unit. Thought it was the key ,turned out to be the wrong door

Tiffany was very helpful with explaining my bill . Great customer service

Great storage facility.

Proper

First I would like to appreciate Nija for being very thorough keeping the energy positive even when there is stress, making sure we don’t forget to take care of our bill when it’s due. Second I would like to say thank you for having such a clean secure environment where I can entrust my property. I have been doing business with public storage for years and my experience has consistently gotten better. However a very big shout out to a person who seems very knowledgeable of public storage policy and educates the customers in a peaceful yet effective manner. I came to my storage one day to pay my bill and there was a guy that was very distraught he didn’t have a storage unit but he had had an altercation with his wife and was put out on the highway. The man walked and sat down at the first place he could get refuge which was on Ellis road public storage. She handled the situation well was cautious but still helped the man by getting him some assistance from law enforcement. The officer even offered to help the man get home. All I am saying is that it’s good to see people who care yet get the job done thoroughly. It reminds me to be a better person aswell. Great work!