Storage units in West Berlin, NJ, and nearby areas

Excellent staff, the guy in the office is very helpful and facility upkeep is cleanly. I have no issue. I only want more carts on the property for me and my son to move items faster is all. Ta Ta

Justin was incredibly helpful and quick service! Thank you so much!!!

Our experience was great. The Saturday afternoon attendant was very professional from the moment he greeted us at the door. He walked us through the entire process. Took us to view the storage space and made us feel satisfied with our space rental. All documents came through electronically and he ensured we had everything we needed. Satisfied Customer

Can't say enough good things about my experience with the company, signing up, and this location. Matt at Extra Space Storage was amazing! He was so helpful, thorough, and kept the facility exceptionally clean and well-maintained. The whole process was seamless from start to finish. Highly recommend!

Raymond was fantastic! I appreciate everything he did to make sure we got the proper unit for a good price to help me and my wife out with things we were dealing with!

Thank you Amy and Emily so very much for your knowledge and exceptional customer service. Public Storage hired two of the very best!

Very clean facility, state of the art technology, and super nice people working in the office. Would highly recommend

I had a shipper mistakenly deliver half of a shipment to the PS office instead of my UPS pickup center. Rodney made the whole mix up incredibly stress free. He took delivery, stored them, called me to let me know it was taken care of and when we could meet so I could take delivery. Incredible customer service and a genuinely nice and caring human. Thanks Rodney!

Great location staff is nice very clean would recommend

I had a wonderful and delightful experience with the manager Tracy. She was so helpful and friendly. She made the experience a smooth one. I would recommend this location to anyone who needs storage!

Thank you for all your help with my account the price was too unbearable my husband passed away in Atlantic City was murdered and barely making it now cherylee Allen

Amazing staff always clean and a pleasure to do business here !

I had a FANTASTIC experience with the manager Sherry. She is always so friendly and helpful! She made the experience personable. I would recommend this location to anyone who needs storage!

10/15/26 This is an update from when I last reviewed. The former property manager apparently was promoted and no longer there, to my initial dismay. I had cleared out my unit few years ago, but due to unexpected situations was forced to reopen another one, shove all my belongings into it last minute before moving out of state. I am usually good about checking on it, but due to deteriorating health wasn't able to this summer. I planned on sorting it out in July but didn't have the key or combination. Coincidentally I received a postcard on Oct 9 snail mail but dated 9/29 stating my payment would be increased again on the 1st of the new month. I immediately called from a bus and tried to speak to Sherri and was worried about the lock policy, I bought a plane ticket the next day, rescheduled all my medical appointments, talked to my apartment manager to figure out the logistics of this nightmare on such short notice. After looking online to verify the termination policies against what the woman said, I felt very uneasy. When you call back you reach an overseas call center or automated message. Thankfully for me, I left two voicemails and the manager on site today, Chris Bond, happened to follow up and call me back despite how late in the day it was already approaching closing hours for the office, and time zone difference. Bless the man, for his patience, knowledge, support for going above and beyond. Not only did he take the time to physically walk to the unit and personally check the type of lock I had purchased from the store, but he followed through, called me back and gave me very thorough information about their policies and explained everything to me with patience AND compassion! His experience was so evident, I couldn't thank him enough for his timely assistance, but more importantly the priceless reassurance I received that he would be very accommodating to help me if I am able to return on a day he is on-site. Apparently things have changed in this industry, so personnel are shifted from location to location. So I hope they bring him back to this facility because he actually cares for both the customers as equally as the business. We need more service-minded diligent professionals like this. Thank you Chris! I hope I get to say it in person! I had several phone interactions with Jenn, the property manager. She took time to answer every one of them with competence and candidness. After touring few units and finalizing terms of agreement, I felt relieved and so reassured that I picked the right storage company for this job. In same hour I was able to access. and load my unit- all done maybe an hour give or take- especially if you opt in for their lock/2 keys, $15 insurance, included pest bait, and $7 container of Damp rid to save time and convenience. My unit wasn't lit from inside actual unit because it's an indoor one (vs. drive up) but the hallways have automatic bulbs on timers and their gates accept manual touch keypad as well as remote access from your phone if you care about that. It was safe, painless and honest. There are so many facilities that could have been cheaper with various promotions or costlier, but Jenn helped me decide what was the BEST FIT for my needs and I ended up with a perfect deal in the end that is going to keep me a happy and loyal customer no doubt! All the positive reviews online about her were exactly what I expected and experienced. I would highly recommend checking them out. If you're going to the office be aware that Google maps can be a little misleading for the turn off route 70 Marlton heading west. If you are coming from Evesham Rd. then left down Rte 73, take the lane going straight towards gates and look for the orange and white office towards far left of lot or you'll end up having to backtrack. So nice to have stress of moving during holidays alleviated by the accommodating composure and answers I got from Jenn. I trust that I made good decision going with them because she was upfront about everything I needed to know.Thank you Jenn????????