Smart Self Storage - 816 Miller Drive, Chula Vista, CA 91914

5/5 - 827 Reviews
Location:
816 Miller Drive, Chula Vista, CA 91914
Office hours:
  • Mon-Fri: 10 a.m. - 8 p.m.
  • Sat-Sun: 10 a.m. - 6 p.m.

Smart Self Storage - 816 Miller Drive, Chula Vista, CA 91914

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

  • Retail Available

    Moving and packing supplies available for purchase on-site

    Not sure which size you need? Check our size guide to find the perfect fit.
    10x9 Self Storage 90 Sq. Ft.
    Alarm First Floor Access
    $255/mo
    10x5 Self Storage 50 Sq. Ft.
    Alarm First Floor Access
    $169/mo
    5x10 Self Storage 50 Sq. Ft.
    Alarm First Floor Access
    $142/mo
    5x8 Self Storage 40 Sq. Ft.
    Alarm Climate Controlled First Floor Access
    $200/mo
    5x5 Self Storage 25 Sq. Ft.
    Alarm First Floor Access
    $109 - $114/mo
    10x15 Self Storage 150 Sq. Ft.
    Alarm First Floor Access
    $329/mo
    10x10 Self Storage 100 Sq. Ft.
    Alarm First Floor Access
    $219 - $274/mo
    10x30 Self Storage 300 Sq. Ft.
    Alarm Drive-up Access First Floor Access
    $549/mo
    10x25 Self Storage 250 Sq. Ft.
    Alarm Drive-up Access First Floor Access
    $494/mo
    10x20 Self Storage 200 Sq. Ft.
    Alarm Drive-up Access First Floor Access
    $439/mo
    No units are currently available.

    Amenities & features

    • Indoor
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Truck Rentals
    • Security Camera
    • Gate
    • Credit Cards Accepted
    • Keyless Unit Access
    • First Floor Access
    • Multi-Level Storage
    • Online Payment

    Customer reviews

    5/5
    Average rating
    827
    Number of reviews

    Read some helpful reviews of Smart Self Storage, shared by real renters with genuine experiences and honest opinions.

    I really want to recommend this place to anyone looking for a storage unit. They have great sizes starting from 5x5 and even bigger. The workers are really nice and helpful, also free waters!! Great customer service overall! ... Read more
    Adan H. - 15 June 2026
    After checking out several storage facilities, we ended up choosing this one because Ariana was so kind, patient, and straightforward with information. Ariana and Lani have been incredibly helpful, knowledgeable, and accessible throughout the whole process. The property is gated and feels secure. They also offer a free moving truck service, which kept a lot of the stress and cost down. Highly recommend if you’re looking for a clean, safe place with great customer service! ... Read more
    Mary J. - 7 March 2026
    The customer service here is amazing. When I arrived Melany explained to me the services offered because I was a veteran (which turned out to be useful since I was going on deployment) and then helped me find my storage unit when I couldn't find it. She hit the highest marks. ... Read more
    Xavier A. - 26 October 2025
    I like the convenience of having the storage on the first floor. This is the second time we rented this storage facility. The first time was in 2004. I must say it is clean and safe. The only reason I rated it not 5 stars because of their hours and days they are open. They close early on weekdays at 7:30PM and 6:30PM on Saturdays and Sundays. However, the office is open on Sundays that is a plus and they have water for free if you need it. I dealt with Sarah and her manager, Vanessa is the one who signed us up. On my last day, Monica and Alex helped me close my account. I recommend this storage facility because they are safe and clean . My only suggestion is that they don't close on Holidays and should have longer hours on the weekdays. The other storage family I am using is never closed on holidays and open until 10pm , 7 days a week. I don't mind the office close but at least let us access our storage space on weekends longer. Also, the entrance to the facility is short distance so when you enter some tenants beat you to the gate without putting in their code. Maybe they should think of an app tenants can use in going into the gate to avoid other tenants from backpacking. I mentioned this to the staff and they told me they will look into it. I trust they would. ... Read more
    Cathy D. - 4 October 2025
    Mirakle G. - 1 October 2025
    Jaime and Samantha were extremely friendly! Also super helpful and showed me the physical spaces instead of telling me just measurements…. Thanks for everything ! Update**I ran out of space and Jaime helped get another one at a super affordable rate - awesome customer service ... Read more
    J S. - 5 August 2025
    Jaime provided My Regina and I excellent service. He gave us a tour and told us which units are available. This place is clean and secured. I would recommend Jaime to help anyone because he hes the best. ... Read more
    ed c. - 2 August 2025
    I had a great experience at this self-storage facility. The assistant manager was incredibly affable and made the entire process smooth and stress-free. The place was spotless and well-maintained, which gave me peace of mind about storing my belongings. The overall atmosphere was very welcoming, and the staff were helpful. So far i highly recommend ... Read more
    GIII L. - 11 June 2025
    Denise Alarcon the assistant manager is very helpful and provides excellent customer service. She not only assisted us with everything we needed regarding paperwork but also our first day moving in. She is exceptional. She makes everything easy and is kind in the process. ... Read more
    C B. - 3 June 2025
    LM - 23 March 2025
    Very professional service and the facility is well kept. Denise never rushed nor pressured me while answering all of my questions. I especially appreciated her avoiding trying to "up sell" their services. Happy I chose "S.S.S. of Eastlake" for my storage needs. ... Read more
    Ms. S. - 18 March 2025
    This was the most efficient and hassle free experience I’ve ever had renting a storage. Denis was knowledge, friendly and willing to show as many options as needed until I found the one that was perfect for me. The units are all ground level, clean and inviting. I certainly can’t ave enough 10/10!!! ... Read more
    g t. - 25 January 2025
    I recently used Smart Stop Self Storage for a short-term storage solution, and while there are some positives, I have to share my experience with their pricing and customer service, which left much to be desired. First, let’s talk about the good. The facility is fairly clean and well-maintained, which is always a plus when storing your belongings. The location can get busy and hectic at times, but that's expected with a popular storage option. The male employees were friendly and helpful, which made my visits a bit easier. However, my positive experience was overshadowed by the significant issues with their pricing structure. When I initially rented my unit, I was quoted a rate of $119, which I thought was a great deal. I felt secure in my choice, assuming I would have that rate for a reasonable amount of time, similar to what you’d expect when renting an apartment. To my surprise, just five months later, my rate jumped to $219! It was incredibly frustrating to realize that the fine print indicated they could change rates at any time. I wish I had paid more attention to that detail, but I genuinely thought there would be some stability for at least a year. This kind of abrupt rate increase is not conducive to long-term storage, and I would strongly advise potential customers to be cautious when considering Smart Stop for anything beyond a temporary solution. Additionally, I encountered a female staff member who had a noticeably poor attitude. Her demeanor was off-putting, and it felt as though she lacked the necessary customer service skills to effectively communicate with clients. In contrast, the male employees I interacted with were much more pleasant and accommodating. In summary, if you need a convenient short-term storage option, Smart Stop Self Storage may work for you, but be prepared for potential price hikes and don’t expect consistent customer service. I’d recommend exploring other options if you’re considering long-term storage or if customer service is a priority for you. ... Read more
    Shieka F. - 18 January 2025
    I reserved this storage based on all the positive reviews and they did not disappoint. The location is great and it’s a very clean area. Customer service is also excellent, Denise was very helpful, she showed us options to meet our needs and was very polite through out the whole process. They also provide a free truck with a driver if you need help to pack up your things, which is a bonus! I feel confident that my belongings will be safe and secure. I’m happy that I did business with them. I highly recommend this place. ... Read more
    Michelle M. - 10 November 2024

    About this facility

    Located at 816 Miller Drive in Chula Vista, this Smart Self Storage facility offers a variety of storage options to fit your needs, with small, medium, and large units available. The facility features climate-controlled units, which are ideal for protecting your belongings from the mild but occasionally humid Southern California weather. To enhance security, each unit is equipped with an alarm, adding peace of mind for renters.

    This facility is designed with convenience in mind, featuring drive-up access for easy loading and unloading, as well as indoor storage spread across a multi-level storage property. Customers can also benefit from the presence of an onsite manager and 24/7 monitoring through security cameras, ensuring a secure environment. Access is simple and modern, with gate entry and keyless unit access available.

    For those in the middle of a move, this facility goes the extra mile by offering truck rentals and a retail section stocked with moving supplies. Flexible payment options, including online payment, make it easy to manage your storage experience. With its comprehensive features and attentive design, this facility is a great choice for anyone in the Chula Vista area needing secure and accessible storage solutions.

    Price comparison

    See how this facility's unit prices compare to others in Chula Vista, broken down by size.

    Small $175/mo
    Location minimum Location maximum
    $55/mo $310/mo
    Medium $274/mo
    Location minimum Location maximum
    $118/mo $566/mo
    Large $494/mo
    Location minimum Location maximum
    $230/mo $2300/mo

    Location & walkability

    This storage facility is in a highly accessible area with excellent walkability and public transit options.

    80

    out of 100

    Walk Score

    Very Walkable

    Most errands can be accomplished on foot

    21

    out of 100

    Transit Score

    Minimal Transit

    It is possible to get on a bus

    57

    out of 100

    Bike Score

    Bikeable

    Some bike infrastructure

    Walk Score®: 80, Transit Score®: 21, Bike Score®: 57

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Crossfit Chula Vista

      Recreation & Entertainment 0.07 miles

    • Passport Health Chula Vista Travel Clinic

      Services 0.07 miles

    • Eastlake Post Office

      Services 0.07 miles

    • Nothing Bundt Cakes

      Shopping 0.11 miles

    • TJ Maxx

      Shopping 0.15 miles

    • Trader Joe's

      Grocery Stores 0.16 miles

    • Target

      Shopping 0.2 miles

    • Sprouts Farmers Market

      Grocery Stores 0.22 miles

    • Office Depot

      Shopping 0.22 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    The facility at 816 Miller Drive is accessible during regular access hours, typically Mon-Fri: 10 a.m. - 8 p.m., Sat-Sun: 10 a.m. - 6 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Smart Self Storage - 816 Miller Drive, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 816 Miller Drive for specific restrictions and recommendations.

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