Extra Space Storage - 999 East Bayshore Road, Palo Alto, CA 94303

4.9/5 - 1210 Reviews
Location:
999 East Bayshore Road, Palo Alto, CA 94303
Office hours:
  • Mon-Sun: 6 a.m. - 10 p.m.

Extra Space Storage - 999 East Bayshore Road, Palo Alto, CA 94303

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

  • Retail Available

    Moving and packing supplies available for purchase on-site

    Not sure which size you need? Check our size guide to find the perfect fit.
    10x5 Self Storage 50 Sq. Ft.
    $401/mo
    10x5 Self Storage 50 Sq. Ft.
    Elevator Access
    $269/mo
    7x10 Self Storage 70 Sq. Ft.
    Elevator Access
    $349/mo
    5x10 Self Storage 50 Sq. Ft.
    $401/mo
    5x10 Self Storage 50 Sq. Ft.
    Elevator Access
    $269/mo
    5x5 Self Storage 25 Sq. Ft.
    $242/mo
    5x5 Self Storage 25 Sq. Ft.
    Elevator Access
    $158/mo
    5x4 Self Storage 20 Sq. Ft.
    $205/mo
    15x10 Self Storage 150 Sq. Ft.
    Elevator Access
    $583/mo
    10x15 Self Storage 150 Sq. Ft.
    $682/mo
    10x15 Self Storage 150 Sq. Ft.
    Elevator Access
    $583/mo
    10x15 Vehicle 150 Sq. Ft.
    Car Storage Parking
    $246/mo
    10x10 Self Storage 100 Sq. Ft.
    $500/mo
    10x10 Self Storage 100 Sq. Ft.
    Elevator Access
    $428/mo
    30x10 Self Storage 300 Sq. Ft.
    Elevator Access
    $1,231/mo
    20x10 Self Storage 200 Sq. Ft.
    $1,087/mo
    20x10 Self Storage 200 Sq. Ft.
    Elevator Access
    $929/mo
    10x25 Self Storage 250 Sq. Ft.
    $1,251/mo
    10x20 Vehicle 200 Sq. Ft.
    Car Storage Parking
    $392/mo
    No units are currently available.

    Amenities & features

    • Indoor
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Credit Cards Accepted
    • Elevators
    • Multi-Level Storage
    • Online Payment

    Customer reviews

    4.9/5
    Average rating
    1210
    Number of reviews

    Read some helpful reviews of Extra Space Storage, shared by real renters with genuine experiences and honest opinions.

    Melenaite V. - 1 June 2026
    Mr. Kirk, the manager at this storage location, is extremely helpful and patient! He showed me around before I decided to store my stuff here over summer and kept me updated about unit availability so I was able to get what I need asap! ... Read more
    Watermelonn S. - 18 May 2026
    Everyone there is so polite when I call, especially Kirk. He always goes above and beyond to help me with any questions and/ or concerns I may have as well as notifying me with any information I may need to know. He is a true gentleman. He is very polite and considerate and is a huge reason why I’m still with Extra Space Storage!! ... Read more
    Radina P. - 10 April 2026
    Great experience! Kirk was extremely responsive and friendly, helped receive multiple boxes for me, and made sure everything was safely stored in my unit. The whole process was very clear and smooth, and the facility is very clean. His help saved me a lot of time and money. Highly recommend! ... Read more
    Gloria X. - 9 March 2026
    I had an outstanding experience thanks to Kirk’s exceptional customer service. From the moment our interaction began, he was friendly, attentive, and genuinely committed to helping me. He listened carefully to my concerns, provided clear and thoughtful solutions, and went above and beyond to ensure everything was handled smoothly. It’s rare to find someone who not only knows their job well but also truly cares about the customer—Kirk definitely stands out. His professionalism, patience, and positive attitude made all the difference. Thank you again!! Thank you, Kirk, for making the experience so seamless and pleasant. You’re a true asset to the team! ... Read more
    Yoselin A. - 19 November 2025
    I couldn’t be happier with my experience at this storage facility. The property is always clean, secure, and well-lit, which gave me real peace of mind about keeping my belongings here. The staff goes above and beyond—friendly, professional, and genuinely helpful from start to finish. Especially Kirk, he is incredibly helpful, understanding, and takes care of everyone. Move-in was smooth and quick, and I appreciated how clearly everything was explained. The climate control keeps my items in perfect condition, and access hours are convenient enough to fit my busy schedule. It’s rare these days to find a business that cares this much about customer experience, but this team truly does. I highly recommend this place to anyone looking for a reliable, safe, and well-managed storage solution. Five stars all the way! ... Read more
    Rey D. - 2 November 2025
    Angel G. - 29 August 2025
    Kirk has helped me, he made the process so easy and all my belongings are in my unit. Thank you for being such a informative, helpful employee. Extra Space is lucky to have you. ****update, 1st review was when i moved in and now I’m all cleared out my unit wasn’t even a whole month but easy peezy, Dave put me at ease with closing out my account, a Plus no money due and a callback and email confirming I am done, inspection of my unit. Thanks Dave & Kirk for all the help and great customer service. ... Read more
    Veronica B. - 21 August 2025
    I recently rented a storage unit from Extra Space, and the entire experience has been excellent from start to finish. The facility is clean, secure, and well-maintained, which immediately gave me peace of mind about storing my belongings here. The staff is very professional, friendly, and very helpful in answering all my questions. The unit also has its own lock which is very convenient. Kirk is definitely a valuable asset for this Extra Storage Space facility. I would rate this with a solid 5 starts. ... Read more
    Yulman P. - 25 July 2025
    Jesus M. - 5 April 2025
    Will P. - 25 March 2025
    Fares - 21 March 2025
    Maka T. - 28 January 2025
    EDIT - turning this into a 1* review. This place is an absolute SCAM. Within 4 months my rate went up 30% - from $190 to $290. After 1 year my rate just went up again. I moved here because of the great rates and am now paying more than I was at my last place. The excuse that this is industry standard is a joke - my last place went up less than 25% over 5 years. You should be ashamed of doing this, especially in a historically underserved community. Just adding to the already copious amount of great reviews of this place. A++ customer service - the staff and manager are always above and beyond friendly. Reasonable prices given this area and a very well kept facility. ... Read more
    Zoe M. - 18 January 2025

    About this facility

    Located at 999 East Bayshore Road in Palo Alto, CA, this Extra Space Storage facility offers a range of storage units in small, medium, and large sizes to accommodate a variety of needs. Whether you’re decluttering a small apartment, storing business inventory, or transitioning between homes, this facility provides flexible options to suit your situation.

    For added convenience, this facility features indoor and multi-level storage with elevators, making it easy to access your items regardless of the unit’s location. The drive-up access option allows you to load and unload directly from your vehicle for maximum convenience. Secure parking is available for cars, while the property also provides peace of mind with a robust security camera system and an onsite manager to oversee operations. Access is granted through a gated entry, ensuring an extra layer of protection for your belongings.

    This Extra Space Storage facility stands out with modern amenities like contactless renting, online payment, and a retail space for moving supplies, making it an excellent choice for those seeking hassle-free and secure storage solutions in Palo Alto.

    Price comparison

    See how this facility's unit prices compare to others in Palo Alto, broken down by size.

    Small $287/mo
    Location minimum Location maximum
    $158/mo $401/mo
    Medium $504/mo
    Location minimum Location maximum
    $246/mo $682/mo
    Large $978/mo
    Location minimum Location maximum
    $392/mo $1251/mo

    Location & walkability

    This storage facility is in a highly accessible area with excellent walkability and public transit options.

    59

    out of 100

    Walk Score

    Somewhat Walkable

    Some errands can be accomplished on foot

    78

    out of 100

    Bike Score

    Very Bikeable

    Bike routes support regular local travel

    Walk Score®: 59, Bike Score®: 78

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Oil Changers

      Services 0.28 miles

    • Willow Family Dentistry

      Services 0.28 miles

    • Launderland

      Shopping 0.28 miles

    • Willow Road & Chester Street

      Transportation 0.3 miles

    • Newbridge Street & Bay Road

      Transportation 0.3 miles

    • Newbridge Street & Mello Street

      Transportation 0.3 miles

    • My Tasties

      Food & Drinks 0.32 miles

    • Subway

      Food & Drinks 0.32 miles

    • Dosa Point

      Food & Drinks 0.32 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    The facility at 999 East Bayshore Road is accessible during regular access hours, typically Mon-Sun: 6 a.m. - 10 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Extra Space Storage - 999 East Bayshore Road, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 999 East Bayshore Road for specific restrictions and recommendations.

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