iStorage - 960 Bank Street, New London, CT 06320

4.5/5 - 149 Reviews
Location:
960 Bank Street, New London, CT 06320
Office hours:
  • Mon: 9:30 a.m. - 5:30 p.m.
  • Wed-Fri: 9:30 a.m. - 5:30 p.m.
  • Sat: 9 a.m. - 2 p.m.

iStorage - 960 Bank Street, New London, CT 06320

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

    Not sure which size you need? Check our size guide to find the perfect fit.
    10x7.5 Self Storage 75 Sq. Ft.
    Climate-Controlled
    $234/mo
    10x5 Self Storage 50 Sq. Ft.
    Climate-Controlled
    $187/mo
    5x14 Self Storage 70 Sq. Ft.
    Climate-Controlled
    $231/mo
    5x10 Self Storage 50 Sq. Ft.
    $190/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled
    $187/mo
    10x15 Self Storage 150 Sq. Ft.
    $519/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled
    $307/mo
    10x10 Self Storage 100 Sq. Ft.
    $556/mo
    10x30 Self Storage 300 Sq. Ft.
    $524/mo
    10x25 Self Storage 250 Sq. Ft.
    $522/mo
    10x20 Self Storage 200 Sq. Ft.
    $520/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled
    $400/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Drive-Up Access
    • Onsite Manager
    • Truck Rentals
    • Contactless Renting
    • Security Camera
    • Gate
    • Credit Cards Accepted
    • Online Payment

    Customer reviews

    4.5/5
    Average rating
    149
    Number of reviews

    Read some helpful reviews of iStorage, shared by real renters with genuine experiences and honest opinions.

    My experience at eye Storage was very nice. The employees were fantastic always friendly always willing to help. I know prices on these places are not cheap anymore but you pay peanuts to get monkeys so give them a try. I highly recommend them. Have a great day. ... Read more
    Bob N. - 25 September 2025
    Eric “. - 14 March 2025
    Sett W. - 15 January 2025
    I started with NL Storage, which I had for several years-never a price increase. Since they changed companies, my fee has increased nearly $250 a month. It seems like every 6 months theres an increase, and never with the courtesy of notification despite me being on auto pay. I compare what I’m being charged and it never seems to match any of the advertised prices on the website. I completely understand that the cost of everything has gone up, however, a 200% increase is outrageous and certainly isnt because of taxes. Sad after being a loyal, on time paying customer for 10 years. ... Read more
    lindsay s. - 5 October 2024
    Virginia P. - 30 June 2024
    They advertise the first month's rent is free, however, after less than 6 mos of renting, they raised the fee on both of my units, so they are getting their money back plus more. The first month is not free as they are able to recoup that amount in addition to even more in future monthly fees with a rental fee increase right away. If they gave me at least a year of renting, then the raise in fee wouldn't be so bad, like they do with property rental fees, etc. but again, they did it after less than 6 months of renting, so everyone please be aware. Also I had a friend who was one day late (due to employment payroll) after the 5 day grace period and the late fee charged was 45%!! of the rental fee! Everyone please be aware of this as well! ... Read more
    Troy S. - 10 October 2023
    Great customer service! Kudos to Nancy, property manager, as she was very personable, professional, and provided clear details and explanations of the pricing, lease terms, and rules. The unit she showed me was clean and in an adequately secured area. ... Read more
    Ned H. - 3 June 2022
    Very good customer service. They have another location I didn’t even know about!! their storage units are clean, spacious and I’m glad they have many options to choose from. The lady I met today was so kind, very helpful and attentive to detail. Ended up with a price I was very happy with, a storage unit that brings easy access and many benefits along with it. Looked at two other storage unit before I came to this one and left them upset because they lied on their prices. But this girl was so honest, and helped me out on choosing the best unit ... Read more
    Ivette “. - 24 July 2021

    About this facility

    Located at 960 Bank Street in New London, CT, this iStorage facility offers storage units in small, medium, and large sizes, catering to a variety of personal and business storage needs. Whether you’re downsizing, decluttering, or need extra space during a move, this facility has options to fit your requirements.

    Key features include climate-controlled units, which are essential in New London’s fluctuating weather to protect sensitive items like electronics, furniture, and paperwork from humidity and temperature changes. The facility also provides drive-up access for convenient loading and unloading, as well as indoor units for added protection from the elements. Security is a priority here, with security cameras, a gated entrance, and an onsite manager helping to ensure peace of mind.

    For added convenience, this location supports contactless renting, online payment, and accepts credit cards. If you’re moving, truck rentals are available onsite to make transportation simpler. This facility is an excellent choice for individuals, families, and businesses in New London seeking secure, accessible, and flexible storage solutions.

    Price comparison

    See how this facility's unit prices compare to others in New London, broken down by size.

    Small $206/mo
    Location minimum Location maximum
    $60/mo $234/mo
    Medium $461/mo
    Location minimum Location maximum
    $148/mo $556/mo
    Large $492/mo
    Location minimum Location maximum
    $174/mo $524/mo

    Location & walkability

    This storage facility is in a highly accessible area with excellent walkability and public transit options.

    77

    out of 100

    Walk Score

    Very Walkable

    Most errands can be accomplished on foot

    28

    out of 100

    Transit Score

    Some Transit

    A few nearby public transportation options

    66

    out of 100

    Bike Score

    Bikeable

    Some bike infrastructure

    Walk Score®: 77, Transit Score®: 28, Bike Score®: 66

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Supreme Pizza

      Food & Drinks 0.27 miles

    • CorePlus Credit Union

      Services 0.31 miles

    • CVS Pharmacy

      Shopping 0.32 miles

    • Chelsea-Groton Bank

      Services 0.36 miles

    • Liu Garden

      Food & Drinks 0.38 miles

    • NV Bakery and Market

      Grocery Stores 0.42 miles

    • Dollar General

      Shopping 0.49 miles

    • Bestway

      Services 0.52 miles

    • Jiffy Lube

      Services 0.59 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 960 Bank Street is accessible during regular access hours, typically Mon: 9:30 a.m. - 5:30 p.m., Wed-Fri: 9:30 a.m. - 5:30 p.m., Sat: 9 a.m. - 2 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At iStorage - 960 Bank Street, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 960 Bank Street for specific restrictions and recommendations.

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