Public Storage - 3801 Dupont Pkwy, New Castle, DE 19720

4.8/5 - 531 Reviews
Location:
3801 Dupont Pkwy, New Castle, DE 19720
Office hours:
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat-Sun: 9:30 a.m. - 5 p.m.

Public Storage - 3801 Dupont Pkwy, New Castle, DE 19720

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

    Not sure which size you need? Check our size guide to find the perfect fit.
    5x15 Self Storage 75 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $103/mo
    5x10 Self Storage 50 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $78/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled Elevator Roll-Up First Floor Access
    $238/mo
    10x15 Self Storage 150 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $223/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Elevator Roll-Up First Floor Access
    $237/mo
    10x10 Self Storage 100 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $210/mo
    10x20 Vehicle 200 Sq. Ft.
    Car Storage Roll-Up Drive-up Access Outdoor Access Parking
    $233/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Credit Cards Accepted
    • Elevators
    • First Floor Access
    • Online Payment

    Customer reviews

    4.8/5
    Average rating
    531
    Number of reviews

    Read some helpful reviews of Public Storage, shared by real renters with genuine experiences and honest opinions.

    T W. - 16 June 2026
    timothy l. - 5 June 2026
    bella w. - 25 February 2026
    Karri B. - 8 February 2026
    Mom a. - 21 January 2026
    Came across Lana and Braxton today as we cleaned our storage, having a rough day and coming across such pleasureful people is beyond amazing. Lana has such an amazing personality everytime I see her no matter my issue she always find a way to help. Great workers! ... Read more
    YATt B. - 3 October 2025
    Braxton Did an excellent job showing me all the entry and exit questions that I needed to gain access to my unit which I greatly appreciated. Thank you so much for all his personal attention to detail. ... Read more
    Ilene W. - 19 September 2025
    Tc C. - 19 August 2025
    I've had my unit for almost a year with no issues. On my last visit to retrieve some of my belongings i noticed rodent droppings. Everything is covered in rodent droppings. Insurance is only offering a maximum of $250 for all of my belongings with a $100 deductible. And they have the nerve to keep hitting me with surprise rent increases. Find another way to store your belongings. ... Read more
    T N. - 19 August 2025
    Today when I went to purchase a locker at public storage, I had the pleasure of working with Haiston Jamison He informed me that he was in training he was very helpful with making sure that I got my storage containers and made me fell secure that my belongings would be safe thank you and again shout out to you and good luck on your training you will do very well there. ... Read more
    Diane Y. - 7 December 2024
    This Public Storage location is the best I’ve come across they are aka ways available for help or questions and truly understanding. I don’t think I’ll come across better customer service else where. I’ll continue my service for as long as I need due to such welcoming and helping employees. ... Read more
    Raven W. - 14 November 2024
    My visit to the Public Storage on DuPont Highway was truly exceptional. The location is incredibly convenient, and its proximity to a state trooper station adds an extra layer of security, creating a safe environment for storing my belongings. The manager, Lana, was outstanding—she was not only polite and professional but also guided me step by step to find the perfect storage unit for my needs. The level of assistance and the friendly atmosphere made the entire experience seamless. Additionally, Chris went above and beyond by helping me navigate the facility and find my unit after I got a bit turned around. He showed me how to operate the storage space and shared helpful tips on how to maximize the space for efficient storage while still leaving room to move around. I’m extremely satisfied with my visit and the service I received. A huge thank you to Lana, Chris, and the entire team! ... Read more
    Stephon f. - 14 November 2024
    I had the pleasure of dealing with Lana while setting up a storage locker. She was very kind and helpful the entire time. 5 out of 5 for her. I highly recommend this location and if possible, definitely deal with Lana. You won't be disappointed ... Read more
    Tyler C. - 9 November 2024
    Lana is very hard working and helps the most she can she goes out of her way to make sure everything gets done especially help with the costumers and questions and giving answers she does amazing with greeting her customers and helping them with what they came for and the property is clean and I love the storage place very nice storage and great amazing people who work there I would recommend this storage place to anyone looking for a good storage unit and good service!!!! ?????? ... Read more
    Mary K. - 9 November 2024

    About this facility

    Located at 3801 Dupont Pkwy in New Castle, Delaware, this Public Storage facility offers storage solutions with units available in small, medium, and large sizes. With its convenient location near residential neighborhoods and businesses, this facility is ideal for those in need of extra space for personal or professional use.

    This facility features climate-controlled units, which are crucial for protecting your belongings from temperature and humidity fluctuations common in the Delaware area. For added convenience, the property offers drive-up access, indoor storage options, and elevators for easy navigation. Security is a priority, with security cameras, gated access, and an onsite manager to give tenants peace of mind. Parking is also available, making it a suitable choice for those needing vehicle storage. The facility's modern amenities include contactless renting and online payment options for a hassle-free experience.

    Whether you’re moving, downsizing, or simply decluttering, this Public Storage facility stands out with its reliable features and accessibility, making it a top choice for individuals and families in the New Castle area.

    Price comparison

    See how this facility's unit prices compare to others in New Castle, broken down by size.

    Small $91/mo
    Location minimum Location maximum
    $15/mo $285/mo
    Medium $227/mo
    Location minimum Location maximum
    $104/mo $333/mo
    Large $233/mo
    Location minimum Location maximum
    $102/mo $529/mo

    Location & walkability

    This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

    47

    out of 100

    Walk Score

    Car-Dependent

    Most errands require a car

    33

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 47, Bike Score®: 33

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • New Castle County Police Department

      Services 0.07 miles

    • New York Fried Chicken

      Food & Drinks 0.12 miles

    • Wawa

      Grocery Stores 0.18 miles

    • Dunkin'

      Food & Drinks 0.19 miles

    • Tesla Supercharger

      Services 0.22 miles

    • Minquadale Fire Company

      Services 0.22 miles

    • Dollar Tree

      Shopping 0.23 miles

    • Casablanca Moroccan Dinner

      Food & Drinks 0.3 miles

    • Greater Wilmington Division of Motor Vehicles

      Services 0.35 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 3801 Dupont Pkwy is accessible during regular access hours, typically Mon-Fri: 9:30 a.m. - 6 p.m., Sat-Sun: 9:30 a.m. - 5 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Public Storage - 3801 Dupont Pkwy, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 3801 Dupont Pkwy for specific restrictions and recommendations.

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