Public Storage - 1801 West Oak Ridge Road, Orlando, FL 32809

4.8/5 - 877 Reviews
Location:
1801 West Oak Ridge Road, Orlando, FL 32809
Office hours:
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat-Sun: 9:30 a.m. - 5 p.m.

Public Storage - 1801 West Oak Ridge Road, Orlando, FL 32809

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

  • Retail Available

    Moving and packing supplies available for purchase on-site

    Not sure which size you need? Check our size guide to find the perfect fit.
    5x10 Self Storage 50 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $63/mo
    5x10 Self Storage 50 Sq. Ft.
    Swing First Floor Access
    $55/mo
    5x5 Self Storage 25 Sq. Ft.
    Swing First Floor Access
    $44/mo
    10x10 Self Storage 100 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $71/mo
    10x20 Vehicle 200 Sq. Ft.
    Car Storage Roll-Up Drive-up Access Outdoor Access Parking
    $239/mo
    No units are currently available.

    Amenities & features

    • Indoor
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Credit Cards Accepted
    • First Floor Access
    • Online Payment

    Customer reviews

    4.8/5
    Average rating
    877
    Number of reviews

    Read some helpful reviews of Public Storage, shared by real renters with genuine experiences and honest opinions.

    Stay away from this facility. These units are infested with rats and cockroaches. If you want all your belongings to become contaminated, this is the place. Management will do nothing to remedy any situation or any other problem that may arise. They will always have the final say. You have been warned. ... Read more
    Cesar M. - 4 March 2026
    The property manager was very helpful. Arrived early in the morning at the exact same time I was helping a friend out because he was afraid of making a late payment and we got there exactly when she arrived! She also had great energy. Please bless her heart and be very patient with her! She 100% deserves it since she gives great customer service. ... Read more
    Joshua C. - 24 January 2026
    Arthur B. - 23 January 2026
    **Review: Horrible Customer Service Experience with public storage on oak ridge rd** I recently had the unfortunate experience of dealing with the Property Manager at the public storage on oak ridge rd, and I have to say, it was a complete nightmare. From the very start, communication was a struggle. I attempted to reach out several times via phone and email, only to be met with long delays or, at times, no response at all. When I finally managed to speak with the property manager, I was met with a rude and dismissive attitude. Instead of offering solutions, they were unhelpful, condescending, and seemed completely uninterested in addressing my concerns. It felt like I was inconveniencing them simply by asking questions about my storage unit. What really sealed the deal for me was the lack of professionalism. The facility itself was fine, but the poor customer service completely ruined my experience. There was no sense of urgency in resolving any issues, and when mistakes were made on their end, no apology was offered. Instead, they placed blame elsewhere without offering any assistance to make things right. If you're looking for a storage unit, do yourself a favor and go elsewhere. There are plenty of other places where customer service actually matters. I will not be returning to public storage, and I highly advise others to consider their options before doing business here. ... Read more
    Jazmine B. - 29 April 2025
    RATS WARNING!!!! This was my first experience w a storage I paid this place to store my belongings after I had to move to a smaller place and didn’t had room for my stuff and most of my stuff were brand new w their tickets and packs and when I came to the storage I found that everything was eaten by rats and what was not broken or eaten by rats was full of their shit smh I did complained to the manager and her response was that there are ppl who have food in their storage and that attract the rats but I had stuff that were NOT food like candles ect and they rate them ALL not just broke they ATE them ALL and even important documents I had they were destroyed in pieces because this is just a RATS HOUSE…and on top of that when you go to take your belongings and can’t take them with you because they full of rats shit what ever was left they expect you take it with you and not dump it in their dumpster because they will charge you a fee because their dumpster is not for the us who pay to use…THE WORSE EXPERIENCE EVER!!! Better just leave your belongings in a trash can you will save a lot of money compared to bring it to this place that would be paying them for destroying your stuff .. btw I did had my stuff in plastic bins and thinking they were protected but rats were smarter…No wonder the entrance gate is always broken I guess the angry customers can’t take no more and they just take it on the hat because out of 10 times I went 7 the gate was broken ..I guess their way to get their money back.. in their head.. because knowing this ppl they press charges too.. not surprise if I see in the news something happened here!!!! ... Read more
    Janis S. - 21 March 2025
    Cjay S. - 3 February 2025
    Just scammed me and stoled my money??. I’ve been returning customer at this location for 2 years. I was going to move out and turned off my autopayment. Property management called me at the beginning of the month and convinced me that I should make full monthly payment and I will be refunded if I move out early. And all they do when you move out is giving you customer service number. And all the customer service do is saying “we have no refund policy” and sending you back to property management. And property manager send you back to customer service. Vicious cycle. ?? ... Read more
    Kostiantyn S. - 7 January 2025
    DO NOT RENT HERE—AWFUL CONDITIONS AND HORRIBLE CUSTOMER SERVICE I strongly advise against using Public Storage. From the moment I rented my unit, it was clear they don’t care about maintaining the facility. The unit looked like it hadn’t been cleaned—dust and debris everywhere when they threw the key in. After just a month, I went to retrieve something and found all my belongings covered in black debris and wood fragments falling from the deteriorating ceiling. Cobwebs had already formed on my items, and I had spiders crawling on me while trying to move things. I called the office to request a different unit to prevent further damage. The office manager, who had a terrible attitude, dismissed my concerns, saying all the units were like that. She even offered to waste my time by showing me other units with the same issue instead of addressing the problem. Her excuse? “It’s just because it’s an outdoor unit.” That doesn’t justify a collapsing ceiling! Frustrated, I called corporate. They agreed this was a major issue and said the district manager would contact me “as soon as possible.” After two days with no response, I followed up. They claimed they’d submitted a follow-up request. After waiting another three days—still no call. After two weeks of calling back repeatedly, they finally gave me the district manager’s personal number. I left a voicemail, and it still took two more days to get a response. When I finally spoke with the district manager, she was no help at all. I asked to be moved to another Orlando location at the same rate, given the damage and hassle I’d endured. She refused, saying the condition of the current unit was “normal” and I’d have to pay the difference if I moved. No real apology, no compensation—just a measly $25 “credit” that never even appeared on my account. I ended up calling code enforcement. They inspected the unit and warned me the black debris might be asbestos, an outdated fire retardant. So not only are they destroying your belongings—they could be putting your health at risk. On top of all this and never contacting me after the “credit”, they emailed me that the rent was going up $10 more a month after only being there less than 6 months! This place is unsafe, poorly maintained, and run by people who couldn’t care less about their customers. If you value your possessions and your health, do not rent here. I highly recommend Morningstar Storage instead. Good prices, quality, and customer service. ... Read more
    Zoe L. - 1 December 2024
    I have always liked public storage. I've done quite a few assignments straight out of locations like this one. Upon examining the grounds of this company I can already see some electrical code violations right by their front office. I hear a lot of other customers complaining about rats which are a definite problem for any storage company. I wouldn't bring my business over to this location unless they can explicitly guarantee that I won't see vermin and I wont have to deal with that kind of problem myself! ... Read more
    Max B. - 16 July 2024
    Really appreciate the employees at Public Storage. This facility was just as helpful as the one back in Jersey. Brittany was extremely helpful giving the reasons for us being here (passing of my father-in-law) Thanks Brittany! ???????? ... Read more
    Hussain H. - 10 April 2019

    About this facility

    Conveniently located at 1801 West Oak Ridge Road in Orlando, FL, this Public Storage facility offers small and medium units equipped with swing or roll-up doors, catering to a variety of personal and business storage needs. Whether you're decluttering a small apartment or managing seasonal items, the unit variety ensures a practical solution for your items.

    This facility is designed with convenience and security in mind. Customers can take advantage of drive-up access, indoor* units, and first-floor access, making loading and unloading hassle-free. For added peace of mind, the property is equipped with security cameras, and an onsite manager is available to assist. If you’re looking for parking**, this facility can accommodate vehicle storage as well. In Orlando’s humid climate, these thoughtful features help protect your belongings year-round.

    With contactless renting, online payment options, and moving supplies available for purchase onsite, this facility is a great choice for individuals and families in the area. It's particularly well-suited for those seeking a secure, flexible, and easily accessible storage solution.

    Price comparison

    See how this facility's unit prices compare to others in Southwest Orange, broken down by size.

    Small $54/mo
    Location minimum Location maximum
    $19/mo $705/mo
    Medium $71/mo
    Location minimum Location maximum
    $39/mo $760/mo
    Large $239/mo
    Location minimum Location maximum
    $120/mo $1514/mo

    Location & walkability

    This storage facility is in a highly accessible area with excellent walkability and public transit options.

    63

    out of 100

    Walk Score

    Somewhat Walkable

    Some errands can be accomplished on foot

    42

    out of 100

    Transit Score

    Some Transit

    A few nearby public transportation options

    53

    out of 100

    Bike Score

    Bikeable

    Some bike infrastructure

    Walk Score®: 63, Transit Score®: 42, Bike Score®: 53

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • China sun

      Food & Drinks 0.03 miles

    • West Oak Ridge Road and South Rio Grande Avenue

      Transportation 0.04 miles

    • Pine Castle Fire / Rescue Station 51

      Services 0.1 miles

    • South Rio Grande Avenue and West Oak Ridge Road

      Transportation 0.12 miles

    • West Oak Ridge Road and Lake Ellenor Drive

      Transportation 0.12 miles

    • Chevron

      Services 0.13 miles

    • South Rio Grande Avenue and Wakulla Way

      Transportation 0.17 miles

    • West Oak Ridge Road and South Tampa Avenue

      Transportation 0.19 miles

    • SouthSide Family Health Center

      Services 0.21 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    The facility at 1801 West Oak Ridge Road is accessible during regular access hours, typically Mon-Fri: 9:30 a.m. - 6 p.m., Sat-Sun: 9:30 a.m. - 5 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Public Storage - 1801 West Oak Ridge Road, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 1801 West Oak Ridge Road for specific restrictions and recommendations.

    Storage units for rent – StorageCafe
    Contact this property now: