Public Storage - 5503 North Australian Avenue, West Palm Beach, FL 33407

4.7/5 - 701 Reviews
Location:
5503 North Australian Avenue, West Palm Beach, FL 33407
Office hours:
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat-Sun: 9:30 a.m. - 5 p.m.

Public Storage - 5503 North Australian Avenue, West Palm Beach, FL 33407

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

  • Retail Available

    Moving and packing supplies available for purchase on-site

    Not sure which size you need? Check our size guide to find the perfect fit.
    15x5 Self Storage 75 Sq. Ft.
    Elevator Access Drive-up Access First Floor Access Outdoor Access
    $201/mo
    11x7 Self Storage 77 Sq. Ft.
    Elevator Access Drive-up Access First Floor Access Outdoor Access
    $203/mo
    8x10 Self Storage 80 Sq. Ft.
    Climate-Controlled Swing First Floor Access
    $224/mo
    8x10 Self Storage 80 Sq. Ft.
    Elevator Access First Floor Access
    $173/mo
    8x8 Self Storage 64 Sq. Ft.
    Elevator Access Swing First Floor Access
    $152/mo
    8x8 Self Storage 64 Sq. Ft.
    Swing First Floor Access
    $146/mo
    5x15 Self Storage 75 Sq. Ft.
    Elevator Access Swing First Floor Access
    $169/mo
    5x13 Self Storage 65 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $175/mo
    5x10 Self Storage 50 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $50/mo
    5x8 Self Storage 40 Sq. Ft.
    Climate-Controlled Swing First Floor Access
    $49/mo
    5x8 Self Storage 40 Sq. Ft.
    Elevator Access Swing First Floor Access
    $40/mo
    5x8 Self Storage 40 Sq. Ft.
    Swing First Floor Access
    $38/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Swing First Floor Access
    $52/mo
    5x5 Self Storage 25 Sq. Ft.
    Elevator Access Swing First Floor Access
    $42/mo
    5x5 Self Storage 25 Sq. Ft.
    Swing First Floor Access
    $41/mo
    10x14 Self Storage 140 Sq. Ft.
    Drive-up Access First Floor Access Outdoor Access
    $276/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Swing First Floor Access
    $262/mo
    10x60 Self Storage 600 Sq. Ft.
    $267/mo
    10x20 Vehicle 200 Sq. Ft.
    Car Storage Roll-Up Drive-up Access Outdoor Access Parking
    $336/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Credit Cards Accepted
    • Elevators
    • First Floor Access
    • Online Payment
    • RV Storage

    Customer reviews

    4.7/5
    Average rating
    701
    Number of reviews

    Read some helpful reviews of Public Storage, shared by real renters with genuine experiences and honest opinions.

    I had an excellent experience at Public Storage thanks to the outstanding customer service provided by Judith . From the moment I walked in, she was very friendly, professional, and extremely helpful. Judith took the time to answer all of my questions, explained everything clearly, and made the entire rental process quick and stress-free. 10/10 for me thank you ... Read more
    Rekeba T. - 10 June 2026
    RICK H. - 3 June 2026
    Jacob A. - 3 June 2026
    Normally I dont take the time to leave reviews but this time I was compelled because of the overall experience I received it was a complete nightmare. This property is infested with rodents if you have any type of allergy STAY AWAY. Don't get lured in by their crafty 1st month special you will regret it . I had an encounter with Ms. KAT which was very unpleasant someone in management needs to have her complete some customer service training . While there I received the same complaint from other patrons this must stop .This place needs to be condemned if they cannot rectify the infestation it is very unhealthy. I pray someone in corporate sees this message and actually does something this is a poor representation of the Public Storage Franchise . ... Read more
    Priest K. - 1 March 2026
    Arianna P. - 14 February 2026
    Kat’s customer service was exceptional from start to finish. She took the time to explain everything clearly, answered all of my questions with confidence, and made what could have been a stressful process feel smooth, easy, and even pleasant. You can tell she takes great pride in her work and truly values helping people. ... Read more
    La’Donna P. - 3 February 2026
    This place is a rip off and it is filthy. They are not honest over the phone. I told the customer service rep I need access to a public bathroom On the premises , She said there is a public bathroom. they had no public bathroom, I was told by clients that the clients use a bucket to defecate and urine there was a lock on the door of the space I paid for . There was no body on the premises and no one was coming to assist me. I called back ask for a full refund she said no refund on administrative fee and it will take 2 days This was a huge disappointment and I had a medical emergency that caused my clothing to get soiled , I had to change clothing find a laundromat this was a high disappointment and very inconvenient ... Read more
    Vernice K. - 21 January 2026
    I was trying to manage a difficult situation from afar. Esha understood and was very helpful. It was refreshing to encounter someone who wants to go out of their way to be helpful. Highly satisfied with my experience ... Read more
    james h. - 27 August 2025
    I have mixed feelings about my experience here, Daiza was amazing she did a wonderful job and was very cordial I'll rate her a 7 out of 5. Now in the other hand I'm not so happy with the facility I was there at 9.30 am and they weren't able to see me until 1.30 pm , why will they have only one person working in two different locations specifically when there's auctions going on, definitely a let down from the facility. Costumer service from Daiza was amazing ... Read more
    Leidy M. - 24 August 2025
    erik e. - 6 August 2025
    We as told could use the unit to work on motorcycles. And then while doing exactly that I was given 4 days notice. To move out. (Shortly after rent was collected). I did move out and was then contacted saying I owe more for damages. But nothing was broken. Now my account shows -$200. That lady is a damn liar and going to get served real goodb ... Read more
    Richard N. - 2 June 2025
    Let me start out by saying if I could give six stars I would! Selena and her sister had been nothing but great since I moved in! Answering all my questions very knowledgeably and very courteously! Very easy on the eyes also! I would recommend this place to anyone with storage needs. I want to add Brittany to this review because she is always great too!! Thanks Ladies! ... Read more
    Josh L. - 10 May 2025
    Today was my first time renting out a unit with public storage. Selina was patient and kind enough to help me through the process on the phone. She informed me perfectly on what I needed to know and what I was expected. Thank you. ... Read more
    Linda T. - 17 April 2025
    Tressah W. - 19 March 2025
    Still rat infested! 2025 a dead rat in my friends storage. So they had this problem for 6 years??? Wow they suck! I saw a bag of rat poison a do it yourself rat poison bag. Call an exterminator and handle the problem! What is wrong with you? Big holes in the roof. Maintain the building exterminate the pests. This is your end of the deal. What is wrong with you? ... Read more
    Susan S. - 13 March 2025
    I would like to say thank you for Selena. she has been very helpful. She helped me yesterday at the military store and now here at Australian she has been amazing. She really cares about the customer and about her job. She is very enthusiastic. ... Read more
    JB P. - 30 January 2025
    Rachelle M. - 30 January 2025
    During my visit at Public Storage, I dealt with Crystal and highly recommend her to family friends and anyone. Crystal is very professional and knowledgeable about services. She is very patient and won’t stop until job is done. Without Crystal I don’t know what I would have done. Thank you Crystal for your outstanding service ... Read more
    Jacqueline T. - 11 December 2024

    About this facility

    This Public Storage facility, located at 5503 North Australian Avenue in West Palm Beach, FL, offers units in small, medium, and large sizes to meet various storage needs. Whether you’re downsizing, decluttering, or need extra space for your business, this facility has a range of options to accommodate your belongings.

    In a humid and sunny location like West Palm Beach, the availability of climate-controlled units ensures that your items are protected from heat and moisture, which are common concerns for sensitive items like furniture and electronics. The facility also features drive-up access and first-floor access for easy loading and unloading. Need to store a vehicle or camper? This location provides parking options and dedicated RV storage. Safety is a priority here, with security cameras throughout the property and an onsite manager for added peace of mind.

    Convenient features like contactless renting, online payment, and moving supplies available for purchase on-site make this a hassle-free choice for renters. This Public Storage facility is ideal for individuals and businesses needing reliable, secure, and accessible storage solutions in the West Palm Beach area.

    Price comparison

    See how this facility's unit prices compare to others in West Palm Beach, broken down by size.

    Small $117/mo
    Location minimum Location maximum
    $10/mo $428/mo
    Medium $269/mo
    Location minimum Location maximum
    $74/mo $515/mo
    Large $302/mo
    Location minimum Location maximum
    $110/mo $3000/mo

    Location & walkability

    This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

    35

    out of 100

    Walk Score

    Car-Dependent

    Most errands require a car

    43

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 35, Bike Score®: 43

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Mangonia Park

      Transportation 0.31 miles

    • McDonald's

      Food & Drinks 0.49 miles

    • The Jerome Golden Center for Behavioral Health

      Services 0.53 miles

    • Saint Mary's Medical Center

      Services 0.58 miles

    • Mangonia Park Town Police Department

      Services 0.71 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 5503 North Australian Avenue is accessible during regular access hours, typically Mon-Fri: 9:30 a.m. - 6 p.m., Sat-Sun: 9:30 a.m. - 5 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Public Storage - 5503 North Australian Avenue, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 5503 North Australian Avenue for specific restrictions and recommendations.

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