Public Storage - 3687 Flat Shoals Road, Decatur, GA 30034

4.8/5 - 609 Reviews
Location:
3687 Flat Shoals Road, Decatur, GA 30034
Office hours:
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat-Sun: 9:30 a.m. - 5 p.m.

Public Storage - 3687 Flat Shoals Road, Decatur, GA 30034

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

    Not sure which size you need? Check our size guide to find the perfect fit.
    5x10 Self Storage 50 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $49/mo
    5x10 Self Storage 50 Sq. Ft.
    Elevator Access Swing First Floor Access
    $37/mo
    5x5 Self Storage 25 Sq. Ft.
    Swing First Floor Access
    $31/mo
    5x5 Self Storage 25 Sq. Ft.
    Elevator Access Swing First Floor Access
    $30/mo
    20x5 Self Storage 100 Sq. Ft.
    Swing First Floor Access
    $113/mo
    10x15 Self Storage 150 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $137 - $150/mo
    10x10 Self Storage 100 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $139/mo
    10x10 Self Storage 100 Sq. Ft.
    Swing First Floor Access
    $104/mo
    10x30 Vehicle 300 Sq. Ft.
    Boat Storage Roll-Up Drive-up Access Outdoor Access Parking RV Storage
    $290/mo
    10x20 Vehicle 200 Sq. Ft.
    Car Storage Roll-Up Drive-up Access Outdoor Access Parking
    $144/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Credit Cards Accepted
    • Elevators
    • First Floor Access
    • Online Payment
    • RV Storage

    Customer reviews

    4.8/5
    Average rating
    609
    Number of reviews

    Read some helpful reviews of Public Storage, shared by real renters with genuine experiences and honest opinions.

    The property manager has great customer service and willing to work with you in any way she possibly can. My stuff has been in this stores for over 6 years, and I haven't had any issues. I'm thankful that my things are safe and the property manager cares about what she's doing. She's going to get you the best rates that she possibly can. And give you options to work anything else out. ... Read more
    Monique N. - 4 June 2026
    Seb D. - 3 June 2026
    Mr C. - 3 March 2026
    JustMY L. - 24 February 2026
    AISHA D. - 7 February 2026
    Ariel C. - 1 November 2025
    Mahogany K. - 31 October 2025
    Hi My Name Is Sheila And I Wanted To Take Time And Share How When I Can't Make It To My Original Location To Pay My Bill At Times I Pay My Bill At This Location And Every Time I Come To This Location Annette An Outstanding Employee Always So Sweet And Kind With Awesome Customer Service A Great Attitude Where It's So Clear To Me That Annette Takes Pride In Her Job And Really Love What She Do And I Hope Public Storage Know They Hired A Fantastic Employee That Truly Cares For The Company And Customers Thank You , Mucho Gracias Sheila...... ... Read more
    Chavious S. - 6 October 2025
    I had the awesome experience of exemplary customer service along with astute knowledge of storage rental and account management. Annetta, The property manager , was very professional, courteous and indeed helpful. I would refer anyone looking for great service to choose this location. The property is clean and maintained and I fell secure storing my items at this location. Again, Annetta was so ch a pleasure to encounter. ... Read more
    Dorethia H. - 1 October 2025
    Annetta is the BEST!!!EVER!! Whenever I walk in and she is not there, I miss her. She gives great advice on having the best experience while using the facilities. Call, walk in, ask for her, you will not be disappointed! ... Read more
    Claudette S. - 1 October 2025
    The manager here is trash!! Annette will do anything to get you in this place and leave you hanging! The parkinglot it's always nasty and the bathroom is only for her and not for the customer's. From the jump she never said the location closes at 6. She will pull off and leave people behind the gate or you won't be able to get in. Watch out yall im telling you she just wants your money. The girl who lives there don't work there but at least she's nice enough to try to help!!! If she's not there you won't know anything! SMH I can't wait to finish moving im done with public storage. ... Read more
    Shanice C. - 30 September 2025
    Annette It's so awesome.She goes far and beyond this one I have a work with, since I've been having my storage with you all ...best one over here.Yeah, keep her on board.Put her top ahead of everybody... She's very very awesome thank you ... Read more
    marvin m. - 2 September 2025
    Gwen H. - 25 August 2025
    This Lady Named Ms. Annetta is more than an ASSET TO THE COMPANY OF PUBLIC STORAGE. Good customer service is a thing of the past these days, in a lot of companies. Companies keeping their word is unbelievably—a fading anomaly. BUT!!! When a COMPANY HAS AN ASSET LIKE MS. ANETTA, THAT GOES ABOVE AND BEYOND EVERY-TIME….Somewhere in the “HIGHER-UPS” SOMEONE NEEDS TO RECOGNIZE and PAY ATTENTION TO TALENT—WHEN YOU SEE IT!!! Her MANAGEMENT & Knack for “Customer RelationSSS” needs more than just to be recognized. If I needed another employee, I would definitely snatch-her-up! I actually, had one of your managers, which was a young man that treated me like crap!!! I asked, “Where is Miss ANNETTA?!” (I have had my storage for a number of years, and Ms. ANNETTA ACTUALLY HELPED ME ACQUIRE IT— So that also shows longevity) I guess the other manager was filling in…. He was AWEFUL TO ME, TO SAY THE LEAST! Needless to say; I took a breath of relief, knowing that Miss ANNETTA had come back. The Employees like ANNETTA IS WHAT MAKES COMPANIES SUCH AS YOURS “ Public STORAGE!! STAY IN EXISTENCE, ESPECIALLY— WHEN THE FEES, leave much to be desired, “in a time such as this!” By the way….ALL OF THE 5 STARS ARE FOR MS. ANNETTA~ “Thank you MS. ANETTA YOU ARE THE BOMB.COM.” Dr. Paula J Logan Dr. Paula J’s Center For Healing ... Read more
    Paula J. - 16 August 2025
    I really appreciate mrs Annetta for everything she really helped me on the day i moved out of the storage unit i had she really was very patient and kind to me and i thank her for that i will be back if i need another storage unit . ... Read more
    yazmin T. - 1 August 2025
    Lauro B. - 2 June 2025
    Annetta was very professional and has a lovely personality. She help me rent my space today with ease. This young lady really knows her job well and love how she did a walk through of the property. Great customer service young lady keep looking beautiful and stay smiling ?? ... Read more
    Gerard L. - 29 March 2025
    Absolutely outstanding experience with Ms. Netta at Public Storage in Decatur! From the moment I walked in, the staff was incredibly welcoming and knowledgeable. They took the time to understand my storage needs and guided me to the perfect unit. The property was clean, secure, and easily accessible. I was particularly impressed with the flexibility of rental options and the competitive pricing. What truly stood out was the exceptional customer service. Ms. Netta and the team are always ready to assist, answering all my questions and ensuring I had everything I needed. They went above and beyond, making this experience truly effortless. I highly recommend Public Storage to anyone in need of extra space! Five stars all the way! ... Read more
    Bobbie A. - 29 March 2025
    Deserae R. - 6 February 2025
    Francisco S. - 28 January 2025
    MJ B. - 2 January 2025

    About this facility

    Located at 3687 Flat Shoals Road in Decatur, GA, this Public Storage facility offers a variety of storage unit sizes, including small, medium, and large options. Whether you need storage for a few household items or larger equipment, this facility caters to diverse storage needs. With roll-up doors, elevators, and swing doors, accessing your belongings is designed to be straightforward and practical.

    For added convenience and protection, this facility features climate-controlled units, which are essential for preserving your items against Georgia’s humid summers and fluctuating temperatures. Customers also benefit from drive-up access, indoor storage, and first-floor access for easier loading and unloading. Security is a priority, with security cameras, gated access, and an onsite manager providing peace of mind. Additionally, parking and RV storage are available, making it an excellent choice for vehicle and recreational storage.

    With modern amenities like contactless renting, online payment options, and moving supplies available for purchase, this Public Storage facility is ideal for residents of Decatur seeking flexible, secure, and user-friendly storage solutions.

    Price comparison

    See how this facility's unit prices compare to others in Panthersville, broken down by size.

    Small $37/mo
    Location minimum Location maximum
    $11/mo $76/mo
    Medium $123/mo
    Location minimum Location maximum
    $104/mo $139/mo
    Large $217/mo
    Location minimum Location maximum
    $144/mo $290/mo

    Location & walkability

    This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

    54

    out of 100

    Walk Score

    Somewhat Walkable

    Some errands can be accomplished on foot

    20

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 54, Bike Score®: 20

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • DQ Grill & Chill

      Food & Drinks 0.05 miles

    • Taco Bell

      Food & Drinks 0.09 miles

    • KFC

      Food & Drinks 0.31 miles

    • DeKalb County Fire Rescue - Station 20

      Services 0.31 miles

    • McDonald's

      Food & Drinks 0.33 miles

    • Family Dollar

      Shopping 0.46 miles

    • South Decatur Station Decatur Post Office

      Services 0.49 miles

    • DeKalb County South Precinct Police Station

      Services 0.5 miles

    • Dollar Tree

      Shopping 0.54 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 3687 Flat Shoals Road is accessible during regular access hours, typically Mon-Fri: 9:30 a.m. - 6 p.m., Sat-Sun: 9:30 a.m. - 5 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Public Storage - 3687 Flat Shoals Road, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 3687 Flat Shoals Road for specific restrictions and recommendations.

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