StorageMart - 5267 Merle Hay Road, Johnston, IA 50131

4.8/5 - 544 Reviews
Location:
5267 Merle Hay Road, Johnston, IA 50131
Office hours:
24/7 ACCESS
  • Mon-Tue: 9:30 a.m. - 6 p.m.
  • Thu-Fri: 9:30 a.m. - 6 p.m.
  • Sat: 9:30 a.m. - 2 p.m.
24/7 ACCESS

StorageMart - 5267 Merle Hay Road, Johnston, IA 50131

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • 24 hour access

    Access your unit any time, day or night, when available

    Not sure which size you need? Check our size guide to find the perfect fit.
    5x15 Self Storage 75 Sq. Ft.
    Climate-Controlled
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled
    8x18 Self Storage 144 Sq. Ft.
    Climate-Controlled
    30x30 Self Storage 900 Sq. Ft.
    Climate-Controlled
    25x35 Self Storage 875 Sq. Ft.
    Climate-Controlled
    24x26 Self Storage 624 Sq. Ft.
    Climate-Controlled
    20x30 Self Storage 600 Sq. Ft.
    Climate-Controlled
    20x25 Self Storage 500 Sq. Ft.
    Climate-Controlled
    20x20 Self Storage 400 Sq. Ft.
    Climate-Controlled
    15x25 Self Storage 375 Sq. Ft.
    Climate-Controlled
    15x15 Self Storage 225 Sq. Ft.
    Climate-Controlled
    12x36 Self Storage 432 Sq. Ft.
    Climate-Controlled
    12x26 Self Storage 312 Sq. Ft.
    Climate-Controlled
    10x30 Self Storage 300 Sq. Ft.
    Climate-Controlled
    10x25 Self Storage 250 Sq. Ft.
    Climate-Controlled
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled
    8x48 Self Storage 384 Sq. Ft.
    8x48 Self Storage 384 Sq. Ft.
    Climate-Controlled
    8x38 Self Storage 304 Sq. Ft.
    Climate-Controlled
    8x28 Self Storage 224 Sq. Ft.
    Climate-Controlled
    6x38 Self Storage 228 Sq. Ft.
    Climate-Controlled
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • 24 hour access
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Credit Cards Accepted
    • Online Payment
    • RV Storage

    Customer reviews

    4.8/5
    Average rating
    544
    Number of reviews

    Read some helpful reviews of StorageMart, shared by real renters with genuine experiences and honest opinions.

    Heather H. was wonderful on the phone. Through all of the stress with moving and trying to find a place to store everything, she was extremely helpful, polite, and was able to fulfill all of my needs! Heather explained all polices and procedures throughly and helped answer all of my questions. ... Read more
    Cassandra K. - 7 July 2026
    Karen at Storage-Mart #W1054 is an amazing person and a great representative for Storage-Mart. In the almost 3 years I had a storage unit there, she was always very helpful and kind. No matter what situation or problem that arose, Karen was very patient and knowledgeable. I would highly recommend Storage-Mart to my friends and family. Thank you very much Karen. ... Read more
    Jill B. - 3 June 2026
    I had a great experience renting a storage unit thanks to Karen. She was kind, patient, and found exactly what I needed. What stood out the most was she went the extra mile to ensure I was satisfied and comfortable with my choices. Her friendly attitude and professionalism made the whole process smooth and easy. I truly appreciate her help and I would definitely recommend this location because of her. ... Read more
    Debra - 20 April 2026
    Really good experience from start to finish. The property was clean and well-lit, the gate/access process was simple, and I felt good about the security. Staff was friendly and answered my questions without rushing me. Pricing was fair and everything went smoothly. ... Read more
    Dustin W. - 3 March 2026
    5 Stars – Excellent Service from Karen! I had a fantastic experience working with Karen to get a storage unit. She made the entire process incredibly easy and stress-free. From the start, she was friendly, professional, and knowledgeable, helping me find the right size unit at a great rate. She answered all my questions and made sure everything was set up quickly and smoothly. It’s rare to find someone who truly goes the extra mile, and Karen absolutely did. If you need a storage unit, I highly recommend reaching out to her—you won’t be disappointed! ... Read more
    Dustin W. - 3 March 2026
    The customer service while booking my unit was excellent as they were patient while answering all my questions. And Karen was very kind to come and introduce herself while we were loading our unit as well as making sure we were aware of all the important information as not to have any surprises. It's been a great experience during this process. ... Read more
    Shannon H. - 13 February 2026
    I got everything I needed quickly on my lunch break. Customer service took very good care of me, and the front desk person, Karen, was so helpful and communicative. She took the time to show me to my unit, get me a lock, and walked me through the contract. Thanks all!! ... Read more
    Liza B. - 26 January 2026
    Albert V. - 16 October 2025
    Ron O. - 29 September 2025
    Yes I spoke with a representative by the name of Abigail while she was so pleasant she worked very hard at trying to satisfy me the things I needed taking care of she was good at her job she did an excellent performance how well she was affiliated with the company I hope in the future that all Representatives can be as polite kind and willing to go the extra mile and she was I give her a 10 plus her ability to troubleshoot and make my conversing with her a happy experience making my day I gave her a ???? thank you Miss Abigail Sincerely Percyp ... Read more
    Percy - 26 August 2025
    I spoke with Amanda today and though she works at the Call # center and really couldn’t help me with what I was looking for she went over and above to get me information that may or may not help me, but it didn’t matter to me because her kindness and assistance showed me that storage Mart Cares about the community. We are a simple nonprofit, hoping to get something that will store our donations and we don’t have much money and I’m just looking for a possible donation to our 501(c)(3) of a unit All of our products that are being donated so that we can give them to clients with diverse intellectual abilities. Amanda, I don’t know if you will see this but if you do, please know that you touched my heart and you made a difference Thank You Storage Mart For having someone in your call center that will take the time to help someone you are blessed to have her as an employee ... Read more
    Marlys M. - 2 August 2025
    5 Stars – Excellent Service from Karen! I had a fantastic experience working with Karen to get a storage unit. She made the entire process incredibly easy and stress-free. From the start, she was friendly, professional, and knowledgeable, helping me find the right size unit at a great rate. She answered all my questions and made sure everything was set up quickly and smoothly. It’s rare to find someone who truly goes the extra mile, and Karen absolutely did. If you need a storage unit, I highly recommend reaching out to her—you won’t be disappointed! ... Read more
    Dustin W. - 30 June 2025
    I’ve had a climate controlled storage unit at the Johnston, IA location for about a year now. The customer service has always been exceptional: positive, competent, and efficient. I had quite a few questions on today’s visit and Karen answered them all quickly, patiently, and clearly. Sure, there’s not much difficulty finding a storage unit in the Des Moines metro. But finding a climate controlled space with reasonable cost; excellent email communications; and an exceptionally supportive, informative, personable, and CAPABLE staff has been greatly appreciated and valued. Any form of moving or relocation can be stressful. Thanks, Karen, for your patience, humor, and remarkable helpfulness! ... Read more
    John R. - 13 June 2025
    Karen was lovely. Guided me through the move in process. Explained in utmost detail about each unit type, and how to store my belongings safely to avoid damage. Went through all fees ahead of time. Greatly appreciated! ... Read more
    Corey - 29 March 2025
    We just got into our rental and Karen was extremely helpful and kind. She helped us find the right size and showed us a few options before we committed. She was upfront about the cost and explained everything to us! Would recommend! ... Read more
    Rachel T. - 3 March 2025
    Karen was a wonderful person to interact with. Very knowledgeable and helpful ! Place is organized and clean ! I’m very thankful to have a safe place to store my valuable items! Easy access to check on stuff or get something! ?? ... Read more
    Joe C. - 2 March 2025
    Tee K. - 31 January 2025
    My dealings have been primarily with Karen at the 1054 location. She has been nothing but professional. Proficient, polite and accommodating. Storage mart is fortunate to have such a dedicated employee. Please pass this note along to her with my sincere thanks. Michael D. ... Read more
    Michael D. - 3 December 2024

    About this facility

    Located at 5267 Merle Hay Road in Johnston, IA, this StorageMart facility offers a variety of storage units in small, medium, and large sizes to meet diverse needs. Whether you're decluttering your home, downsizing, or in need of extra space for business inventory, you'll find options designed to accommodate your belongings efficiently.

    This facility features climate-controlled units, which are essential for protecting sensitive items from Johnston’s seasonal temperature fluctuations, from hot summers to cold winters. It also provides indoor and drive-up access, ensuring you can load and unload with ease. With 24-hour access, you can visit your unit whenever it fits your schedule. The property is equipped with security cameras and benefits from an onsite manager, adding layers of safety and peace of mind. For those with vehicles, the facility includes parking and dedicated RV storage, ideal for storing recreational equipment during the off-season.

    For added convenience, this StorageMart facility accepts credit cards, offers online payment, and has moving supplies available for purchase. The inclusion of contactless renting makes the storage process swift and hassle-free. This facility is an excellent choice for residents and businesses in Johnston seeking secure, accessible, and flexible storage solutions.

    Location & walkability

    This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

    33

    out of 100

    Walk Score

    Car-Dependent

    Most errands require a car

    36

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 33, Bike Score®: 36

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Hy-Vee Gas

      Services 0.2 miles

    • Pagliai's Pizza

      Food & Drinks 0.21 miles

    • Jimmy John's

      Food & Drinks 0.21 miles

    • Bandit Burrito

      Food & Drinks 0.22 miles

    • Sonic

      Food & Drinks 0.23 miles

    • Lithia Volkswagen of Des Moines

      Shopping 0.23 miles

    • Audi Des Moines

      Shopping 0.25 miles

    • Acura of Johnston

      Shopping 0.28 miles

    • Executive Cleaners

      Shopping 0.3 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 5267 Merle Hay Road offers 24/7 access, allowing you to visit your unit at your convenience.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At StorageMart - 5267 Merle Hay Road, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 5267 Merle Hay Road for specific restrictions and recommendations.

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