JustStorage - 7501 Hickman Road, Urbandale, IA 50322

4.7/5 - 334 Reviews
Location:
7501 Hickman Road, Urbandale, IA 50322
Office hours:
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat: 9 a.m. - 5:30 p.m.

JustStorage - 7501 Hickman Road, Urbandale, IA 50322

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

    Not sure which size you need? Check our size guide to find the perfect fit.
    10x5 Self Storage 50 Sq. Ft.
    Climate-Controlled First Floor Access
    $38/mo
    10x5 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator
    $33/mo
    7x5 Self Storage 35 Sq. Ft.
    First Floor Access
    $32/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled First Floor Access
    $38/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator
    $33/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Elevator
    $29 - $30/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled First Floor Access
    $110/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled First Floor Access
    $79/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Elevator
    $69/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled First Floor Access
    $225/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled Elevator
    $153/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Elevators
    • First Floor Access
    • Multi-Level Storage
    • Online Payment

    Customer reviews

    4.7/5
    Average rating
    334
    Number of reviews

    Read some helpful reviews of JustStorage, 7501 Hickman Road, Urbandale, IA 50322, shared by real renters with genuine experiences and honest opinions.

    I’ve been storing with Just storage for the past couple of years. There were some initial concerns with no one being in the office and entrance door was broken at one time. However, over the past several months or so if not close to a year, I switched units and was pleasantly surprised to find new staff. The transition to a new storage unit was seamless. I went in today because we needed an additional storage unit and again I was welcomed by the same individual, Jaime. He was just as friendly as he was the first time. I’m very happy with this Storage facility. Keep up the good work ... Read more
    Paul B. - 15 July 2026
    I rented a unit here for about two years. My initial experience was excellent. I originally reserved a smaller unit, but when I realized my belongings wouldn't fit, the staff made it incredibly easy to upgrade to a larger 10x12 unit. The process was smooth, and at around $89/month, I felt the pricing was very reasonable. Unfortunately, my experience declined over time. During my rental, I received three separate rent increase notices with very little advance notice and no meaningful explanation. My monthly rent eventually increased to just under $300 for the same unit, which ultimately became the reason I moved out. There was also a long period—around a year after the ownership change—when the side entrances with keypad access were unavailable. Instead of using the entrance closest to my unit, I had to walk through the entire building every time I visited, which was frustrating. My move-out experience left an especially bad impression. We had four people moving items quickly, using the side entrance that had finally reopened. We were nearly finished when an employee looked directly at me as I was pushing a loaded cart toward the exit and closed the door right in front of me without saying a word. I had to stop, reopen it myself, and continue. There was no conversation, no explanation, and he even came back moments later to close it again. Considering I was an active paying customer—my rent was paid through several days beyond my move-out date—I found the interaction unnecessarily rude and unprofessional. This facility started out as a place I would have happily recommended. Unfortunately, between the dramatic rent increases, the long-term access issues, and the disappointing customer service at move-out, I chose to take my business elsewhere. ... Read more
    Bridget B. - 12 July 2026
    Sadie M. - 3 July 2026
    This is the first time I have ever used a storage facility. I am 75. Nova was so good to explain the whole procedure, showed me different storage units and was just a wonderful, knowledgeable manager. Today I used the facility for the first time. He was there to write out a new entry code for me, as I couldn’t find it in my purse. I love my new 10 by 10 spot! FIVE STARS! ... Read more
    Dell R. - 3 July 2026
    Jackie S. - 6 March 2026
    Yea, first month rate was a goid price, then I get a second unit 'cause I needed another, and all kinds of problems have happened. Want to call this place and talk to someone from here? Be prepared to get connected to corporate and get no help from them. Then get overcharged and so far nothing has been rectified. I rented my second unit, but on the 6th day when I was finally able to get to it, it was locked and unavailable. They gave me a diff 2nd unit and then even overcharged me when it came due for the second month. Still waiting for them to rectify their mistakes. Will never be here again. ... Read more
    Jaclyn P. - 3 March 2026
    Year B. - 27 October 2025
    Randy b. - 10 October 2025
    Kristie B. - 7 October 2025
    I’m super impressed with this storage facility. Above average customer service, they are so nice and really work to help the customer. Very “Iowa nice”. It’s clean and feels safe, and has great pricing compared to others. I’m happy with my decision. Highly recommend. ... Read more
    Barbara S. - 26 September 2025
    Amy S. - 11 June 2025
    I’ve been renting with JustStorage for many years. I had a great experience this week with Casey and district manager Courtney. They were both professional and great to work with. I highly recommend JustStorage if you’re looking for a clean, safe and secure storage facility. ... Read more
    Alex M. - 29 May 2025
    Sunday has always been extremely helpful any time I need anything I would recommend her service to anyone. She is so nice and accommodating and had helped me switch to a smaller unit twice now. Would definitely recommend her and just storage. ... Read more
    Isla E. - 20 March 2025
    Hunnybadger A. - 16 March 2025
    Excellent experience! Sunday the property manager was so very hospitable and accommodating. I had a storage unit for work at another establishment and decided to move to Just Storage for many features I wasn’t getting at my existing one. At JS, I was able to get double the storage space, climate control, very accessible (I use my for work and am in an out frequently), very clean, and there is ample lighting, plus security and restrooms and carts to use…all for 1/3rd less than what I was paying. Also, I love that they were able to take an abandoned K-Mart building and repurpose it for this reason. ... Read more
    Massina B. - 3 March 2025
    BEYOND thankful for these ladies in the office. Tasha and Sunday. I understand they have personal lives but they makes sure to get to work right away and making sure my issues are solved. I understand I'm off work and the office is closed but Sunday has been patient with me and just reassured me she would contact her higher up. I'm so happy for my experience. I'm new to the Iowa area so for Sunday and Tasha reassuring me every step of the way made this move in process so much quicker! I'm so glad I chose this location. They really help me understand the move in process. Love the communication and allowing my days off. They really worked around that. Never had a business like this!!!!! I will spread this business on to other from my hometown! ... Read more
    Owens K. - 8 January 2025
    Amazing customer service on-site and over the phone. Sunday was extremely helpful. The facility is well managed and maintained. I would have liked more carts available at the entrance. I would lease space here again. ... Read more
    Mike S. - 7 October 2024

    About this facility

    Conveniently situated at 7501 Hickman Road in Urbandale, IA, this JustStorage facility offers an array of storage solutions tailored to meet the diverse needs of the local community. With small, medium, and large unit sizes available, customers can easily find the right fit for their belongings, whether storing seasonal items, furniture, or business inventory.

    This facility is equipped with climate-controlled units, making it an excellent choice for protecting sensitive items from Iowa's fluctuating temperatures and humidity. The property features indoor access, elevators, and first-floor access, ensuring a smooth and hassle-free storage experience for all. For those needing quick and easy unloading, drive-up access is also available. Security is a priority here, with security cameras, a gated entry system, and an onsite manager providing peace of mind. For vehicle owners, parking options are available, adding further convenience.

    Customers will appreciate the modern features like contactless renting and online payment, as well as the availability of moving supplies through the facility's retail section. This JustStorage facility is ideal for residents, businesses, and anyone in need of secure and accessible storage in the Urbandale area.

    Price comparison

    See how this facility's unit prices compare to others in Urbandale, broken down by size.

    Small $34/mo
    Location minimum Location maximum
    $29/mo $38/mo
    Medium $86/mo
    Location minimum Location maximum
    $64/mo $110/mo
    Large $189/mo
    Location minimum Location maximum
    $153/mo $315/mo

    Location & walkability

    This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

    57

    out of 100

    Walk Score

    Somewhat Walkable

    Some errands can be accomplished on foot

    36

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 57, Bike Score®: 36

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • AAMCO Transmissions

      Services 0.09 miles

    • Motel Relax

      Services 0.16 miles

    • Euro Bar & Grill

      Food & Drinks 0.16 miles

    • Baskin-Robbins

      Food & Drinks 0.16 miles

    • Buccaneer Arena

      Recreation & Entertainment 0.16 miles

    • Wine and Spirits Gallery

      Shopping 0.17 miles

    • The Ridgemont

      Food & Drinks 0.17 miles

    • Hy-Vee Fast & Fresh

      Grocery Stores 0.2 miles

    • Langwith Hull & Roush Orthodontists

      Services 0.23 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 7501 Hickman Road is accessible during regular access hours, typically Mon-Fri: 9:30 a.m. - 6 p.m., Sat: 9 a.m. - 5:30 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At JustStorage - 7501 Hickman Road, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 7501 Hickman Road for specific restrictions and recommendations.

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