StorageMart - 9821 Douglas Avenue, Urbandale, IA 50322

4.7/5 - 187 Reviews
Location:
9821 Douglas Avenue, Urbandale, IA 50322
Office hours:
24/7 ACCESS
  • Mon-Wed: 9:30 a.m. - 6 p.m.
  • Fri: 9:30 a.m. - 6 p.m.
  • Sat: 9:30 a.m. - 2 p.m.
24/7 ACCESS

StorageMart - 9821 Douglas Avenue, Urbandale, IA 50322

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • 24 hour access

    Access your unit any time, day or night, when available

    Not sure which size you need? Check our size guide to find the perfect fit.
    10x5 Self Storage 50 Sq. Ft.
    Climate-Controlled
    5x15 Self Storage 75 Sq. Ft.
    Climate-Controlled
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled
    5x5 Self Storage 25 Sq. Ft.
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled
    5x4 Self Storage 20 Sq. Ft.
    Climate-Controlled
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled
    30x30 Self Storage 900 Sq. Ft.
    Climate-Controlled
    30x15 Self Storage 450 Sq. Ft.
    Climate-Controlled
    20x30 Self Storage 600 Sq. Ft.
    Climate-Controlled
    20x25 Self Storage 500 Sq. Ft.
    Climate-Controlled
    20x15 Self Storage 300 Sq. Ft.
    Climate-Controlled
    10x40 Self Storage 400 Sq. Ft.
    Climate-Controlled
    10x30 Self Storage 300 Sq. Ft.
    Climate-Controlled
    10x25 Self Storage 250 Sq. Ft.
    Climate-Controlled
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • 24 hour access
    • Drive-Up Access
    • Onsite Manager
    • Security Camera
    • Gate
    • Parking
    • Credit Cards Accepted
    • Online Payment

    Customer reviews

    4.7/5
    Average rating
    187
    Number of reviews

    Read some helpful reviews of StorageMart, shared by real renters with genuine experiences and honest opinions.

    Fred C. - 5 February 2026
    I've never gotten a storage unit before so I just called randomly to get info. Security, prices, policies were all explained clearly. The lady on the phone was engaging and knowledgeable. I definitely expected that this would not go this smoothly :) ... Read more
    Nora C. - 1 October 2025
    Be prepared they hike your monthly up every other month it seems and the great price we had at the beginning went up within the second or third month we rented here next time I’ll be sure to do more research on a storage place and not at a storage mart again they have hiked our storage up almost 40 bucks and it’s just been a year last month! Just heads up the deal doesn’t last! ... Read more
    Ashlie C. - 18 August 2025
    Mark a. - 8 August 2025
    What started as a huge pain, many phone calls, not honoring offers…ended in amazing customer service from Heather H who was kind, caring, helpful and took the extra step to honor what was offered to me. She was so great at her job and turned frustration into laughing. Thank you, Heather, for being great at your job and just being a great person! ?? ... Read more
    Melissa D. - 17 June 2025
    Ric B. - 3 June 2025
    Judy I. - 1 April 2025
    Cody P. - 9 December 2024
    Dynamite service as she answered my questions and lead me on a tour of available garages. Clear communication. Couldn’t have gone smoother. Update: renter beware. It appears Rates will go up on a regular basis. 2 rate increases since my first post. No notice of first one and added the second increase before I received the rate increase post card. When I asked I was advised the increase was to help with ongoing upkeep of the facility. Come on…. Will be looking elsewhere. ... Read more
    Mike M. - 3 December 2024
    Mark W. - 13 November 2024
    Great place with a very friendly staff. I will be happy to rent in the future and refer friends and family here. The only complant would be using past ten oclock without fee. However, that is how every storage place is. So I am okay with it. ... Read more
    Stephen M. - 1 October 2024

    About this facility

    Located at 9821 Douglas Avenue, this StorageMart facility in Urbandale, IA, offers a variety of storage unit sizes, including small, medium, and large, to accommodate a wide range of storage needs. The climate-controlled units are ideal for protecting temperature-sensitive items from Iowa's hot summers and chilly winters.

    This facility stands out with convenient features such as 24-hour access, allowing you to reach your belongings at any time of day or night. Whether you need indoor access or the ease of drive-up access, this facility has options to suit your preference. For added peace of mind, the property includes a security camera system and an onsite manager to ensure your items are well-protected. Parking is also available, making it a practical choice for car or RV storage.

    With the ability to make payments online or with credit cards, this StorageMart facility is ideal for busy individuals and families in Urbandale seeking flexible, secure, and accessible storage solutions.

    Location & walkability

    This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

    57

    out of 100

    Walk Score

    Somewhat Walkable

    Some errands can be accomplished on foot

    41

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 57, Bike Score®: 41

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Iowa Auto Repair

      Services 0.05 miles

    • QuikTrip

      Grocery Stores 0.07 miles

    • Wendy's

      Food & Drinks 0.09 miles

    • Central Bank

      Services 0.13 miles

    • Tsing Tsao

      Food & Drinks 0.15 miles

    • Taco John's

      Food & Drinks 0.19 miles

    • Jimmy John's

      Food & Drinks 0.2 miles

    • Snap Fitness

      Recreation & Entertainment 0.2 miles

    • Tint World

      Services 0.29 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 9821 Douglas Avenue offers 24/7 access, allowing you to visit your unit at your convenience.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At StorageMart - 9821 Douglas Avenue, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 9821 Douglas Avenue for specific restrictions and recommendations.

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