StorageMart - 125 South 13th Street, West Des Moines, IA 50265

4.6/5 - 305 Reviews
Location:
125 South 13th Street, West Des Moines, IA 50265
Office hours:
24/7 ACCESS
  • Mon-Tue: 9:30 a.m. - 6 p.m.
  • Thu-Fri: 9:30 a.m. - 6 p.m.
  • Sat: 9:30 a.m. - 2 p.m.
24/7 ACCESS

StorageMart - 125 South 13th Street, West Des Moines, IA 50265

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • 24 hour access

    Access your unit any time, day or night, when available

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

    Not sure which size you need? Check our size guide to find the perfect fit.
    5x15 Self Storage 75 Sq. Ft.
    Climate-Controlled
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled
    8x23 Self Storage 184 Sq. Ft.
    Climate-Controlled
    20x20 Self Storage 400 Sq. Ft.
    20x20 Self Storage 400 Sq. Ft.
    Climate-Controlled
    20x15 Self Storage 300 Sq. Ft.
    Climate-Controlled
    10x30 Self Storage 300 Sq. Ft.
    Climate-Controlled
    10x25 Self Storage 250 Sq. Ft.
    Climate-Controlled
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • 24 hour access
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Security Camera
    • Gate
    • Parking
    • Credit Cards Accepted
    • Online Payment

    Customer reviews

    4.6/5
    Average rating
    305
    Number of reviews

    Read some helpful reviews of StorageMart, shared by real renters with genuine experiences and honest opinions.

    Rachel was friendly and thoroughly professional. She explained the requirements for rental and even showed me examples of units. She also explained the expense involved. Rachel is the kind of person that I will remember for her knowledge of renting a unit and her personal interest in my needs. I will gladly recommend Storage Mart because of Rachel. Thank you so much. ... Read more
    Joan B. - 6 July 2026
    The manager, Eddie, communicates clearly, listens to concerns, and provides practical solutions in a timely manner. He is courteous, and responsive, and appears to take ownership of issues and remediating them promptly. He demonstrates accountability, and follows up to ensure requests are completed to satisfaction The Facility is consistently clean and well maintained, with clearly labeled units and tidy common areas. Hallways and the office are kept free of clutter, which makes navigating the site feel orderly and safe. With ongoing attention to both operational cleanliness and proactive security, the facility is most defiantly a reliable choice for storage needs! ... Read more
    Megan J. - 13 April 2026
    I had a great experience with Eddie at StorageMart on SW 63rd. He was friendly and took his time to make sure we got our vehicle storage needs taken care of. He definitely treats people with respect and was professional. ... Read more
    Joseph T. - 24 February 2026
    Won’t pro-rate the amount you paid for the month upon move out. I’ve had 4-5 storage units over the years and this is the only place that said “nope sorry” when I moved out the 3rd of the month after they debited my account only days earlier. Also very expensive for what I was getting. $70 / Month for an outdoor parking space under trees that were making a mess all over my camper. The facilities were nice enough. Just think that the customer service is lacking and the price point was high. ... Read more
    Eric D. - 11 February 2026
    Online reservation pricing is misleading. Thought I was paying for first month of rent but nope. I got a billed 2 days later for first month rent and no email stating I had a bill due until it was late so they could charge me a late fee. Haven't even moved my stuff in yet and I'm already cancelling. This place is a SCAM. Go for locally owned storage options. ... Read more
    Alex r. - 6 February 2026
    Customer service here is so amazing. My code wasn't working because I was in the wrong section as google maps kept telling me the wrong side of the area. They got me in and to my unit on a weekend in an emergency. Can't give five stars cuz my unit was not as cool as I expected nor as clean. ... Read more
    Jenna B. - 3 October 2025
    je m. - 31 August 2025
    Kara T. - 20 August 2025
    Cherie D. - 25 July 2025
    I haven't even moved in yet, but I talked to a nice lady on the phone, Rebecca. She was very helpful in getting me all set up, walking me through the process, and telling me everything I needed to know. Felt like I was talking to someone I knew my whole life! Absolutely loved it. ... Read more
    Earl W. - 2 March 2025
    Marissa G. - 13 February 2025
    Karen L. - 14 January 2025
    Deplorable, unethical customer service. They game you whenever they can. I normally set up an automated payment with my bank to send a check with sufficient time to cover the payment. But how can you when the contact notes: "Remember, merely having made the payment by sending it in the U.S. Mail or by any other means does not constitute having made a payment; rather, the payment must be in the hands of the OPERATOR by the due date." I've never seen such a thing in a contract. And the website only allows you to pay one UNITEMIZED amount on line with extra charges that they impose after gaming you. They send bills for a few months to get you accustomed to paying the bill, but when they stop they can note in the lease that "An invoice or bill will not be sent to you." You effectively can only pay on line for an amount that has extra charges that are not itemized. I would never set up automated payments on their website, with such an intentionally misleading operation. I would give this .00001 stars if possible. ... Read more
    EniandMike - 3 January 2025
    How is this type of price gouging even legal? It should be criminal the amount they increase your rent to. Nothing else to say but what a garbage company. Going to close my account. The rent went from $179 to $339 in only 1.5 years. All of this while offering monthly rates for $150-$170 for the same size unit. So they know people won’t want to move their stuff every 4 months and they take advantage of you for that. It is the definition of bait and switch. What a horrible way to do business. ... Read more
    Char B. - 16 November 2024

    About this facility

    Located at 125 South 13th Street in West Des Moines, this StorageMart facility offers small, medium, and large units tailored to meet a range of storage needs. Its climate-controlled units are ideal for protecting sensitive items from Iowa’s variable weather, including humid summers and freezing winters.

    This facility stands out with 24-hour access, ensuring you can retrieve or store your belongings at any time. Drive-up access simplifies loading and unloading, and parking accommodates vehicles and other larger items. For peace of mind, the property is equipped with security cameras, a gated entry, and an onsite manager to address any concerns.

    Convenient payment options, including online payment and credit card acceptance, make managing your storage space hassle-free. For those in need of supplies, moving essentials are available for purchase on-site. This facility is an excellent choice for residents and businesses in West Des Moines looking for secure, accessible, and feature-rich storage solutions.

    Location & walkability

    This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

    51

    out of 100

    Walk Score

    Somewhat Walkable

    Some errands can be accomplished on foot

    43

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 51, Bike Score®: 43

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Whistle Stop Car Wash

      Services 0.09 miles

    • West Des Moines Fire Department Station 17

      Services 0.12 miles

    • All Pro Servicenter

      Services 0.17 miles

    • West Des Moines Auto Body

      Services 0.17 miles

    • Nestcraft Studio

      Shopping 0.19 miles

    • Cowles Automotive

      Services 0.23 miles

    • The Hall

      Food & Drinks 0.29 miles

    • Colorado Classics

      Shopping 0.35 miles

    • Superior Auto Sales

      Shopping 0.4 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 125 South 13th Street offers 24/7 access, allowing you to visit your unit at your convenience.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At StorageMart - 125 South 13th Street, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 125 South 13th Street for specific restrictions and recommendations.

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