Extra Space Storage - 2411 North Randall Road, Carpentersville, IL 60110

4.9/5 - 682 Reviews
Location:
2411 North Randall Road, Carpentersville, IL 60110
Office hours:
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat: 9 a.m. - 5:30 p.m.

Extra Space Storage - 2411 North Randall Road, Carpentersville, IL 60110

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Retail Available

    Moving and packing supplies available for purchase on-site

    Not sure which size you need? Check our size guide to find the perfect fit.
    13x5 Self Storage 65 Sq. Ft.
    Climate-Controlled Elevator
    $88/mo
    10x9 Self Storage 90 Sq. Ft.
    Climate-Controlled
    $128 - $129/mo
    10x9 Self Storage 90 Sq. Ft.
    Climate-Controlled Elevator
    $100/mo
    10x8 Self Storage 80 Sq. Ft.
    Climate-Controlled
    $124/mo
    10x7 Self Storage 70 Sq. Ft.
    Climate-Controlled
    $111/mo
    10x6 Self Storage 60 Sq. Ft.
    Climate-Controlled
    $109/mo
    10x5 Self Storage 50 Sq. Ft.
    Climate-Controlled
    $94/mo
    10x5 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator
    $73/mo
    9x7 Self Storage 63 Sq. Ft.
    Climate-Controlled
    $110/mo
    9x6 Self Storage 54 Sq. Ft.
    Climate-Controlled
    $101/mo
    9x5 Self Storage 45 Sq. Ft.
    Climate-Controlled
    $87/mo
    8x10 Self Storage 80 Sq. Ft.
    Climate-Controlled
    $124/mo
    8x10 Self Storage 80 Sq. Ft.
    Climate-Controlled Elevator
    $100/mo
    8x6 Self Storage 48 Sq. Ft.
    Climate-Controlled
    $90 - $91/mo
    8x5 Self Storage 40 Sq. Ft.
    Climate-Controlled
    $76/mo
    7x10 Self Storage 70 Sq. Ft.
    $111/mo
    7x9 Self Storage 63 Sq. Ft.
    Climate-Controlled
    $111/mo
    6x10 Self Storage 60 Sq. Ft.
    Climate-Controlled
    $107 - $109/mo
    6x10 Self Storage 60 Sq. Ft.
    Climate-Controlled Elevator
    $84/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled
    $94/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator
    $73/mo
    5x9 Self Storage 45 Sq. Ft.
    Climate-Controlled
    $87/mo
    5x6 Self Storage 30 Sq. Ft.
    Climate-Controlled
    $56/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled
    $47/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Elevator
    $46/mo
    20x7 Self Storage 140 Sq. Ft.
    Climate-Controlled
    $171 - $172/mo
    15x10 Self Storage 150 Sq. Ft.
    Climate-Controlled
    $177/mo
    10x19 Self Storage 190 Sq. Ft.
    Climate-Controlled
    $255/mo
    10x16 Self Storage 160 Sq. Ft.
    Climate-Controlled
    $180/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled
    $177 - $179/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled Elevator
    $145/mo
    10x14 Self Storage 140 Sq. Ft.
    Climate-Controlled
    $171 - $172/mo
    10x14 Self Storage 140 Sq. Ft.
    Climate-Controlled Elevator
    $138/mo
    10x13 Self Storage 130 Sq. Ft.
    Climate-Controlled
    $165/mo
    10x11 Self Storage 110 Sq. Ft.
    Climate-Controlled Elevator
    $116/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled
    $139/mo
    10x10 Self Storage 100 Sq. Ft.
    $108/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Elevator
    $108/mo
    7x20 Self Storage 140 Sq. Ft.
    Climate-Controlled
    $171/mo
    5x20 Self Storage 100 Sq. Ft.
    Climate-Controlled
    $138/mo
    70x10 Self Storage 700 Sq. Ft.
    Climate-Controlled Elevator
    $337/mo
    60x10 Self Storage 600 Sq. Ft.
    Climate-Controlled
    $373/mo
    40x10 Self Storage 400 Sq. Ft.
    Climate-Controlled
    $373/mo
    40x10 Self Storage 400 Sq. Ft.
    Climate-Controlled Elevator
    $312/mo
    30x10 Self Storage 300 Sq. Ft.
    Climate-Controlled
    $346/mo
    30x10 Self Storage 300 Sq. Ft.
    Climate-Controlled Elevator
    $308/mo
    30x9 Self Storage 270 Sq. Ft.
    Climate-Controlled
    $305/mo
    25x15 Self Storage 375 Sq. Ft.
    Climate-Controlled
    $347/mo
    20x10 Self Storage 200 Sq. Ft.
    Climate-Controlled
    $262 - $268/mo
    20x10 Self Storage 200 Sq. Ft.
    Climate-Controlled Elevator
    $228/mo
    15x18 Self Storage 270 Sq. Ft.
    Climate-Controlled
    $305/mo
    10x30 Self Storage 300 Sq. Ft.
    Climate-Controlled
    $339/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled
    $262 - $268/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Elevators
    • Online Payment

    Customer reviews

    4.9/5
    Average rating
    682
    Number of reviews

    Read some helpful reviews of Extra Space Storage, shared by real renters with genuine experiences and honest opinions.

    I’ve been going here for years, always a very pleasent and smooth experience. Steve is awesome and will go out of his way to help with your storage situations. The place is also clean and immaculate can’t say that about every other place. ... Read more
    David L. - 25 June 2026
    Had a great experience at this location with the Assistant Store Manager, Anita, which I would like to share. Anita opened the door and greeted me with a smile as I entered the storage office. I explained what I was looking for, she listened carefully and she was able to assist me in making the purchase. But most importantly, her hospitality made me feel like a valued customer. She took the time to show me a few storage units, and I was able to decide on a unit that worked out. I have used Extra Space Storage in the past, and I am a happy repeat customer. The building has great security, is very clean, and most of all, has knowledgeable friendly staff to help their customers to find a solution that works for them. Thank you, Anita, for your guidance, compassion in listening to my needs, and providing a great experience. ... Read more
    Sandra D. - 10 February 2026
    These guys are amazing. We were turned off by the customer service at our current storage facility and came over to ask questions about this Extra Space location. Anita came off of her lunch early and spent a good hour with us answering all of our questions and helping us with the switch. They genuinely care about your experience here! ... Read more
    Magda S. - 8 February 2026
    When it comes to customer service this places has the best team you will get anywhere -Steve is in a class of his own. A truly exceptional service provider and a decent human! Unfortunately I left because Extra Space Storage are all about charging you extra and attempting to increase fees regularly!! If the company maintained stable prices and valued loyalty I’d have stayed for ever because Steve’s service will Not be beaten anywhere - it’s 10 star!! Thank you Steve and Anita - a great team!! Well done !! ... Read more
    Kevin K. - 5 February 2026
    The manager Steve is so easy to work with. He is very knowledgeable of his facility and helped us find the perfect unit at the best price. The place is super clean and I feel safe being there alone. I feel confident that my personal items are safe and sound! ... Read more
    Chris E. - 20 December 2025
    My experience with ExtraSpace Storage was very good! The Staff was extremely helpful from the beginning. Steve (the Manager) was patient and explained thoroughly all rental options. He showed me the unit. The process was headache free. It is located close to my residence. The hours are open until 10 pm. The building is passcode secure and unit was very clean. There are moving carts you can use too. I’m very satisfied. Rates are slightly lower and/or competitive . I’m very glad I found this place- I highly recommend. ... Read more
    Nadine N. - 22 October 2025
    I just want to say Thank you so much to Steve and Anita for their professionalism on helping me choose the correct storage unit! Extra Space Storage is also one of the cleanest facilities I have been too. ... Read more
    Ellen H. - 29 September 2025
    Steve was awesome! Very friendly, professional and helpful. He goes above and beyond to help! Online booking was fairly easy, except for not having an option to remove buying a lock. When looking for available units it shows you a map, to choose it, that’s useful. The facilities are new and well maintained. ... Read more
    April C. - 27 September 2025
    Me and my family been renting with them for over 20 years. Steve and Anita are awesome, they are very friendly, knowledgeable and professional, they go above and beyond to help you out. I know my stuff is very safe there, which puts me at ease, I never have to worry. The facility is very well kept, super clean bathrooms, halls and storage units. They most definitely should get a raise or at least a bonus!! They Rock!!???????????????????? ... Read more
    Erika l. - 9 August 2025
    I was in the market to rent a storage unit so I did my research. Extra Space Storage in Carpentersville was by far the best! I believe the Manager's name is Steve and I can honestly say he went above and beyond. He was extremely helpful and patient. There is a women who works there keeping everything neat and tidy, she does an exceptional job. The facility is clean, organized and is supplied with anything you might need for your storage needs. If you are looking for a storage facility definitely check this place out! ... Read more
    Kathy H. - 27 July 2025
    Renting a storage unit from here was beyond easy and affordable. Requesting a unit and moving in was a breeze, and the staff is incredibly helpful and knowledgeable. My Dad and I never get over just how clean the place is. Steve and Juliet are wonderful and I highly, highly recommend working with them. ... Read more
    Hannah H. - 22 July 2025
    What an excellent place of business and customer service! The Manager, Steve and Assistant Manager, Anita are to be applauded. The place is safe and very clean. They are present to answer your questions and provide any help that you need. I highly recommend this facility, even if you have to travel farther than you had planned. ... Read more
    Lorraine S. - 13 June 2025
    Talked to Steve - great guy, by the way - and he was extremely helpful. He talked to me about what size I wanted & actually suggested something smaller, although I did end up getting a larger unit (I always seem to underestimate!) They have an app to open the door. Units are bright & clean. ... Read more
    Patti M. - 23 March 2025
    Very clean, lots of cameras, and complementary carts are provided. 100% better than any other storage facility I’ve used. One minor nit-pick would be there aren’t enough motion sensors for the lights in the back of the 300 section, so you have to walk around an extra 30 seconds or so to get them to come on, but it’s not that big of a deal. Plenty of lights are on on your way there, so it still feels safe. ... Read more
    Patrick H. - 25 January 2025
    The staff and environment here is top notch! We use the storage unit very often and throughout our time of business with them I have no complaints whatsoever. Thank you for treating us so well! Highly, highly recommend. ... Read more
    Steady S. - 18 January 2025
    Great facility, & clean with a friendly staff. My wife lost our key and Stefanie was not only VERY helpful, but also extremely knowledgeable with the process of removing the keyless lock getting us back into our storage unit. Highly recommended! ... Read more
    Greg R. - 29 December 2024
    This is my first time renting a unit at Extra Space Storage. I would definitely recommend them. The staff was extremely helpful in finding me the perfect unit that fit my needs. The unit was at a different location than where I was when I went in. Steve at the unit waited for me to get there and was very helpful in setting things up. The property was very clean and made things very easy to move my stuff in. Very happy with my rental! ... Read more
    John B. - 18 November 2024

    About this facility

    Located at 2411 North Randall Road, this Extra Space Storage facility in Carpentersville, IL, offers a range of unit sizes, including small, medium, and large, to meet various storage needs. Whether you're decluttering your home, renovating, or looking for additional storage for your business, this facility has options designed for convenience and flexibility.

    This facility provides climate-controlled units, essential for protecting your belongings from the fluctuating Illinois weather, which can range from humid summers to freezing winters. With indoor access and elevators, accessing your unit is simple and hassle-free, regardless of which floor you're on. Security is a high priority here, with features like security cameras and an onsite manager ensuring your items are safe. For added convenience, contactless renting and online payment options are available, making the rental process straightforward and efficient.

    Ample parking is available, and moving supplies are sold on-site, making this facility an excellent choice for both personal and business storage. Its convenient location and modern amenities cater to a wide range of needs while ensuring your experience is smooth and secure.

    Price comparison

    See how this facility's unit prices compare to others in Carpentersville, broken down by size.

    Small $93/mo
    Location minimum Location maximum
    $34/mo $128/mo
    Medium $157/mo
    Location minimum Location maximum
    $61/mo $255/mo
    Large $315/mo
    Location minimum Location maximum
    $147/mo $373/mo

    Location & walkability

    This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

    33

    out of 100

    Walk Score

    Car-Dependent

    Most errands require a car

    41

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 33, Bike Score®: 41

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • BMO

      Services 0.13 miles

    • Mobil Mart

      Grocery Stores 0.16 miles

    • Mobil

      Services 0.16 miles

    • PNC Bank

      Services 0.2 miles

    • Swift Wash

      Services 0.21 miles

    • Shell

      Services 0.24 miles

    • Randall Roadhouse

      Food & Drinks 0.25 miles

    • Hot Masala Grocery

      Grocery Stores 0.25 miles

    • McDonald's

      Food & Drinks 0.26 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 2411 North Randall Road is accessible during regular access hours, typically Mon-Fri: 9:30 a.m. - 6 p.m., Sat: 9 a.m. - 5:30 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Extra Space Storage - 2411 North Randall Road, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 2411 North Randall Road for specific restrictions and recommendations.

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