Hometown Storage - 3525 Grant Line Road, New Albany, IN 47150

4.4/5 - 58 Reviews
Location:
3525 Grant Line Road, New Albany, IN 47150
  • Mon-Fri: 9 a.m. - 5 p.m.

Hometown Storage - 3525 Grant Line Road, New Albany, IN 47150

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Retail Available

    Moving and packing supplies available for purchase on-site

    Not sure which size you need? Check our size guide to find the perfect fit.
    5x15 Self Storage 75 Sq. Ft.
    $75/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled
    $49 - $80/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled
    $44 - $52/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled
    $149 - $152/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled
    $79 - $122/mo
    8x15 Self Storage 120 Sq. Ft.
    Climate-Controlled
    $127 - $165/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled
    $199/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Parking
    • Online Payment

    Customer reviews

    4.4/5
    Average rating
    58
    Number of reviews

    Read some helpful reviews of Hometown Storage, shared by real renters with genuine experiences and honest opinions.

    Bruce M. - 3 June 2026
    I had a great experience with Hometown Storage. Thier staff was friendly and very helpful. The space was clean and well lit with 4 wheel carts that made it a lot easier to move my stuff. I will use them again if I need to store something ... Read more
    Mike P. - 10 October 2025
    Hometown Storage has been perfect. Karen is a sweetheart and very helpful and professional. The facility is convenient, secure, well-lit and always clean. Definitely recommend if you're needing extra storage space! ... Read more
    Carol H. - 29 September 2025
    Karen is great! She helped us pick the perfect size for our storage needs and walked us through the property. Seriously, this place is the Cleanest facility that I have ever used! Thank you for doing a great job! ... Read more
    Christopher W. - 23 September 2025
    Karen has been great with every interaction I’ve had with her. She is very polite and will help you find the best match for your needs. The facility is extremely clean and I highly recommend it. 5 stars ... Read more
    Tony B. - 19 September 2025
    prjunkie - 1 September 2025
    Just rented a 10 x 10 unit at this well maintained climate controlled storage facility. The attendant Karen was very helpful, courteous and gave me a tour of the facility and even helped me find the perfect storage unit. I look forward to moving out of my over-charged outdoor unit this week and into a cleaner and climate controlled unit and I'll be saving big bucks too. ... Read more
    Vance F. - 27 August 2025
    Dylan T. - 11 October 2024
    I have always recommended this this facility. It is beautifully designed and super clean. Super easy getting in and out with their security system. Now that April is running it my confidence is even higher. The pricing seems about the same since Hometown Storage took over but the service level is better than ever. My favorite thing about Hometown Storage in New Albany is the variety of space sizes they offer. From a closet to a 10x20. Super easy, convenient and efficient. ... Read more
    Sarah R. - 6 June 2024
    Very easy and convenient to make arrangements for storage! April is amazing to work with! The facility itself is very clean and fresh. Lots of tools available to make moving items into storage super easy. Would definitely recommend! ... Read more
    Paige G. - 1 June 2024
    I am very happy with my interactions so far from April here at Hometown Storage. The facility is very clean and the set up for getting a unit was fast and easy with great rates as well. The security is AWESOME which I love because the last place I was at this was a concern. This place however is locked up tight and always looks clean and tidy in the parking lot as well as impeccable inside the facility. Thank you April and thank you Hometown Storage!!!!!!! ... Read more
    A C. - 18 April 2024
    Clean and secure storage space, convenient location, but horribly staffed and managed. Today is the third time in the past two weeks I’ve come by the office during the posted “office hours” to address an account issue, only to find it closed. The auto-pay has been anything but reliable. While I like the facility, the frustration of dealing with the management makes it hard to recommend. EDIT: had a great conversation with a regional person (Gwen) who explained the updated computer software and how things will work more smoothly. Very appreciative of the outreach. ... Read more
    Pete P. - 19 December 2023
    The site manager was so very helpful! My account has been so screwed up for months due to all the system updates and issues with the customer service and online website. I was able to go into the office and speak with her and tell her all the issues and she was able to take the extra time out of her busy schedule and do everything she could to help me. She is also writing a letter to her corporate office to get my rent and my account fixed also get me reimbursed for money I paid on a unit that the online system messed up on due to someone else being in that unit it assigned me. Nothing that I have went through was the site managers fault and I hate that she has gotten back lash for things out of her control. She is super understanding and accommodating. She is also very patient and listens to the needs and issues of the customers. She even made sure she was available for anything the customers needed even while she was sick. What an amazing manager to have at a company. Even with us moving 6 states away I have faith and trust in the site manager to know that the stuff I couldn’t take with me right now is safe and secure until I can come back for it all! Best service I have ever received!! ... Read more
    Michelle S. - 12 October 2023

    About this facility

    Located conveniently at 3525 Grant Line Road, this New Albany Hometown Storage facility offers a wide variety of self-storage options designed to meet the needs of the local community. With small, medium, and large unit sizes available, it’s a great solution for those looking to store anything from seasonal items to larger household belongings.

    This facility features climate-controlled units, perfect for protecting your items from Indiana’s changing weather, whether it’s the humid summers or chilly winters. For added convenience, all units are indoor, ensuring you can access your belongings comfortably year-round. The property is equipped with multiple security cameras and is overseen by an onsite manager, providing peace of mind for renters. For vehicle storage, there is ample parking available, and the facility supports modern conveniences like contactless renting and online payment options.

    This facility is well-suited for individuals, families, and businesses in New Albany who value secure and easily accessible storage with modern amenities. Plus, the availability of moving supplies onsite makes transitions even smoother.

    Price comparison

    See how this facility's unit prices compare to others in New Albany, broken down by size.

    Small $56/mo
    Location minimum Location maximum
    $27/mo $157/mo
    Medium $118/mo
    Location minimum Location maximum
    $61/mo $253/mo
    Large $199/mo
    Location minimum Location maximum
    $40/mo $554/mo

    Location & walkability

    This storage facility is in a highly accessible area with excellent walkability and public transit options.

    56

    out of 100

    Walk Score

    Somewhat Walkable

    Some errands can be accomplished on foot

    58

    out of 100

    Bike Score

    Bikeable

    Some bike infrastructure

    Walk Score®: 56, Bike Score®: 58

    Neighbourhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Skyline Chili

      Food & Drinks 0.1 miles

    • Which Wich?

      Food & Drinks 0.1 miles

    • Planet Fitness

      Recreation & Entertainment 0.1 miles

    • Burger King

      Food & Drinks 0.1 miles

    • PPG Paints

      Shopping 0.1 miles

    • Circle K

      Services 0.2 miles

    • Pizza Hut

      Food & Drinks 0.2 miles

    • Centra Credit Union

      Services 0.2 miles

    • First Financial Bank

      Services 0.2 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 3525 Grant Line Road is accessible during regular access hours, typically Mon-Fri: 9 a.m. - 5 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Hometown Storage - 3525 Grant Line Road, available security amenities may include Security Camera, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 3525 Grant Line Road for specific restrictions and recommendations.

    Storage units for rent – StorageCafe
    Contact this property now: