Extra Space Storage - 40 Congress Street, Springfield, MA 01104

4.8/5 - 640 Reviews
Location:
40 Congress Street, Springfield, MA 01104
Office hours:
24/7 ACCESS
  • Mon-Sun: 6 a.m. - 10 p.m.
24/7 ACCESS

Extra Space Storage - 40 Congress Street, Springfield, MA 01104

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • 24 hour access

    Access your unit any time, day or night, when available

    Not sure which size you need? Check our size guide to find the perfect fit.
    15x5 Self Storage 75 Sq. Ft.
    Climate-Controlled
    $105/mo
    10x8 Self Storage 80 Sq. Ft.
    $133/mo
    10x5 Self Storage 50 Sq. Ft.
    $84/mo
    10x5 Self Storage 50 Sq. Ft.
    Climate-Controlled
    $78/mo
    9x10 Self Storage 90 Sq. Ft.
    Climate-Controlled
    $141/mo
    8x10 Self Storage 80 Sq. Ft.
    Climate-Controlled
    $110/mo
    7x13 Self Storage 91 Sq. Ft.
    Climate-Controlled
    $142/mo
    7x10 Self Storage 70 Sq. Ft.
    $117/mo
    7x10 Self Storage 70 Sq. Ft.
    Climate-Controlled
    $100/mo
    6x10 Self Storage 60 Sq. Ft.
    Climate-Controlled
    $90/mo
    5x10 Self Storage 50 Sq. Ft.
    $84/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled
    $78/mo
    5x9 Self Storage 45 Sq. Ft.
    Climate-Controlled
    $73/mo
    5x8 Self Storage 40 Sq. Ft.
    $70/mo
    5x8 Self Storage 40 Sq. Ft.
    Climate-Controlled
    $62/mo
    5x7 Self Storage 35 Sq. Ft.
    $61/mo
    5x7 Self Storage 35 Sq. Ft.
    Climate-Controlled
    $56/mo
    5x5 Self Storage 25 Sq. Ft.
    $49/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled
    $44/mo
    4x5 Self Storage 20 Sq. Ft.
    Climate-Controlled
    $37/mo
    11x13 Self Storage 143 Sq. Ft.
    Climate-Controlled
    $201/mo
    10x16 Self Storage 160 Sq. Ft.
    $252/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled
    $209/mo
    10x13 Self Storage 130 Sq. Ft.
    $246/mo
    10x12 Self Storage 120 Sq. Ft.
    $234/mo
    10x10 Self Storage 100 Sq. Ft.
    $196/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled
    $151/mo
    30x10 Self Storage 300 Sq. Ft.
    Climate-Controlled
    $256/mo
    25x10 Self Storage 250 Sq. Ft.
    Climate-Controlled
    $256/mo
    20x10 Self Storage 200 Sq. Ft.
    Climate-Controlled
    $238/mo
    10x30 Self Storage 300 Sq. Ft.
    Climate-Controlled
    $256/mo
    10x23 Vehicle 230 Sq. Ft.
    Car Storage Parking
    $90/mo
    10x20 Self Storage 200 Sq. Ft.
    $252/mo
    10x20 Vehicle 200 Sq. Ft.
    Car Storage Drive-up Access Parking
    $252/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled
    $238/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • 24 hour access
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Gate
    • Kiosk Available
    • Parking
    • Credit Cards Accepted
    • Online Payment
    • RV Storage

    Customer reviews

    4.8/5
    Average rating
    640
    Number of reviews

    Read some helpful reviews of Extra Space Storage, shared by real renters with genuine experiences and honest opinions.

    Karla D. - 10 July 2026
    My man's silk was as smooth as his name the way he helped me out did a double check on me made sure everything went through days later put in the extra energy that's what I'm looking for when I'm dealing with a company that's holding mine so three cheers for !silk! ... Read more
    Robert S. - 11 April 2026
    Charlie C. - 6 March 2026
    My experience with Francisco has always been a pleasure. He truly goes above and beyond to take care of my needs, and his customer service is consistently top tier. I’ve worked with him at both the Extra Space Storage location here and the St. James location, and he is always helpful, professional, and courteous. The only downside is that the prices at this location are pretty steep for very small units. That said, the customer service Francisco provides makes a big difference and is the reason I continue to choose Extra Space Storage. Thank you, Francisco! ... Read more
    Eva - 6 February 2026
    jessy m. - 5 February 2026
    Holly K. - 9 January 2026
    I ended up renting a small unit here recently when I needed extra space during a move, and it worked out pretty well. The place looks clean and the halls were brighter than a lot of storage spots I’ve used before. The lady at the front desk was helpful walking me through the paperwork, even though I probably asked the same question twice by mistake. Access hours are decent and I never had trouble getting in or out. Prices seemed fair for the area, not the cheapest but not crazy either. Overall, it’s a solid option if you need some extra storage without any hassle. ... Read more
    Mariana C. - 19 November 2025
    It was very easy getting in and switching around units when needed. The price for the unit I was originally in suddenly went up $100.00 and that was unfortunate. I didn't know it increased until the charge appeared on my account. Apparently they sent out a mail notice but I did not receive it. I switched to a smaller unit after selling some things with no problem. Upon moving it was clear that some mice had gotten into my things and left some items soiled. Staff and manager are knowledgeable and helpful people. ... Read more
    Olivia R. - 23 October 2025
    Karen W. - 10 September 2025
    When I first started renting here it wasn’t extra space storage. When they took over they jacked up the price and without warning. They said they email and send out a letter to you before doing so but I didn’t receive an email or letter stating the prices would change. They also provide you with a pin to get in and out the gate that is long and hard to remember and won’t allow you to change it. Other than that they do have pleasant staff and give you a good amount of time to pay before they auction off your space. I’d rate it a 3 out of 5. ... Read more
    Jidalthis F. - 15 August 2025
    While helping my grandson move out of his house after graduation from UMASS, we decided to store a few large items that wouldn't fit in our cars. He made arrangements that day quickly with Extra Space in Springfield and within 5 hrs we were there and everything was moved in. The facility appears to be brand new and was very clean, well-lit and easy to find. Third floor was no problem as there were large elevators and sizeable carts. Staff persons who we dealt with by phone were very helpful. This experience completely changed my impression of "storage units". I hope there are Extra Space facilities in CT if I ever need one! Thank you. A CT grandma ... Read more
    Judith A. - 4 June 2025
    Y R. - 28 May 2025
    Rosa G. - 2 April 2025
    Just emptied out my unit and although the staff are wonderful don't let the photos online fool you. I have evidence of rodents in my unit, damage to two rugs, one fairly expensive ( my bad to leave an Oriental in there I guess). I still have to go through and probably throw out other items that were covered in mouse urine Climate controlled means the top of a larger unit, mine was 10x 15, is open. I was moving out very early in the morning, had to hang on to use the the bathroom till staff arrived. Gentleman who opened up was very polite, but the bathroom he unlocked for me was disgusting!! Overflowing with toilet paper and human matter. The floor was black with dirt. I told the man on duty the situation and he went in and I heard him call out equally horrified. Does no one ever clean this facility? Oh, and the insurance I paid for...doesn't cover damage due to rodents. ... Read more
    cyndyoga - 2 April 2025
    Natasha T. - 19 March 2025
    Vanessa made our first experience renting a unit very easy and made me confident in my decision making. She was patient and took her time. She was very welcoming and I would definitely recommend this place. They were clean and it smelled good. I'm happy we chose Extra Space Storage. ... Read more
    Eliasnid O. - 22 February 2025
    Shakira M. - 10 February 2025

    About this facility

    Located at 40 Congress Street in Springfield, MA, this Extra Space Storage facility offers a wide range of storage solutions for local residents and businesses. With small, medium, and large units, it’s designed to accommodate varying storage needs, from seasonal household items to larger furniture and equipment.

    This facility boasts climate-controlled units, making it a reliable option for protecting sensitive items like electronics, documents, or wooden furniture from fluctuating New England weather. For added convenience, you’ll find indoor access, drive-up access, and 24-hour access, allowing customers to retrieve their belongings whenever needed. Enhanced security measures, including security cameras, a gated entrance, and an onsite manager, provide peace of mind.

    Additional features such as parking and RV storage make this facility a practical choice for vehicle owners. With options like contactless renting, online payment, and a kiosk available for easy reservations, this Extra Space Storage facility is ideal for busy individuals or families in Springfield.

    Price comparison

    See how this facility's unit prices compare to others in Springfield, broken down by size.

    Small $86/mo
    Location minimum Location maximum
    $16/mo $142/mo
    Medium $213/mo
    Location minimum Location maximum
    $39/mo $297/mo
    Large $230/mo
    Location minimum Location maximum
    $65/mo $604/mo

    Location & walkability

    This storage facility is in a highly accessible area with excellent walkability and public transit options.

    83

    out of 100

    Walk Score

    Very Walkable

    Most errands can be accomplished on foot

    81

    out of 100

    Transit Score

    Excellent Transit

    Transit supports many daily routes

    66

    out of 100

    Bike Score

    Bikeable

    Some bike infrastructure

    Walk Score®: 83, Transit Score®: 81, Bike Score®: 66

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Springfield Post Office Main Street Station

      Services 0.07 miles

    • MAIN / EMERY

      Transportation 0.09 miles

    • Springfield Post Office

      Transportation 0.09 miles

    • DWIGHT / CONGRESS

      Transportation 0.11 miles

    • Main/Patton

      Transportation 0.11 miles

    • LIBERTY / DWIGHT

      Transportation 0.11 miles

    • Dunkin'

      Food & Drinks 0.13 miles

    • Hampden County Sheriff

      Services 0.14 miles

    • ValleyBike

      Services 0.14 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 40 Congress Street offers 24/7 access, allowing you to visit your unit at your convenience.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Extra Space Storage - 40 Congress Street, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 40 Congress Street for specific restrictions and recommendations.

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