Otter Self Storage - 192 Cadwell Drive, Springfield, MA 01104

4.6/5 - 106 Reviews
Location:
192 Cadwell Drive, Springfield, MA 01104

Otter Self Storage - 192 Cadwell Drive, Springfield, MA 01104

  • 24 hour access

    Access your unit any time, day or night, when available

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

  • Contactless Renting

    Rent and manage your unit online without in-person interaction

Not sure which size you need? Check our size guide to find the perfect fit.
5x10 Self Storage 50 Sq. Ft.
$55 - $75/mo
5x5 Self Storage 25 Sq. Ft.
$35 - $40/mo
10x15 Self Storage 150 Sq. Ft.
$155/mo
10x10 Self Storage 100 Sq. Ft.
$105 - $140/mo
10x30 Self Storage 300 Sq. Ft.
$260/mo
10x20 Self Storage 200 Sq. Ft.
$160 - $195/mo
No units are currently available.

Amenities & features

  • 24 hour access
  • Drive-Up Access
  • Contactless Renting
  • Gate
  • Unstaffed Location
  • Parking
  • Credit Cards Accepted
  • Online Payment

Customer reviews

4.6/5
Average rating
106
Number of reviews

Read some helpful reviews of Otter Self Storage, shared by real renters with genuine experiences and honest opinions.

Ana D. - 24 June 2026
Joshua was amazing. He made the process of getting a unit super easy. He got it done super fast. I was a little caught off guard by the phone call that I received. I almost didn't answer it. I'm so glad I did. It was a really good experience he did an amazing job he was really nice and friendly. I definitely would recommend auto storage to anyone that I know. ... Read more
Jody R. - 19 June 2026
Hi I just wanted to thank otter storage for working with me being that this is the first time that I’ve had a storage unit with y’all but I would recommend anyone and everyone from renting with them; they are great and very understanding all the way around!! And your team member Joshua was very helpful as well and great thank you as well!! ... Read more
Jessica H. - 22 September 2025
The phone reps are amazing! Yesenia has helped me more than once. Initially when I was moving from Canada and didnt have a US bank account set up yet and my employer had to delay my apartment for a week while unexpectedly putting me up in a Hotel, I needed a unit that night to unload my packed car. She walked me thru exactly what type of prepaid card I could buy to pay for electronic payments as most prepaid giftcards dont allow for that, even told me that the cvs that sells them was a 1.5 minute drive from the facility and processed a first month move in discount I wasn't expecting. She then rushed everything thru so I could immediately go to the unit and unload my car. Today when I called about switching to a bigger unit and a few other questions, she had all the answers and let me know any move in fee would be waved to switch units and that a unit twice the size only cost $4 more a month. Helped me set that up in under 5 minutes. It's so nice dealing w super friendly, customer service agents who actually know their stuff and aren't just reading off a script. So if you have questions applying online, just know if you call, youll get right through to someone who knows all the answers and will make things easier, not more frustrating. Seriously, thanks Yesenia. ... Read more
C R. - 4 September 2025
Tracy G. - 25 August 2025
Joshua was extremely helpful in providing me with all the information I needed about the storage. He took the time to walk me through everything step by step, and honestly I probably couldn’t have figured it all out without his guidance. Really appreciated his patience and support! ... Read more
Damien C. - 20 August 2025
Joselin D. - 18 August 2025
Marvel J. - 27 July 2025
Joshua M. - 8 April 2025
Betty M. - 24 January 2025
Great customer service! Easy process. Joshua and Asheel (might be spelling his name wrong) lol, are so knowledgeable and helpful. This type of customer service is appreciated during times where the whole world is so short staffed and no one wants to work! Thank you guys! ?? ... Read more
Johanna G. - 16 January 2025
Great customer service. Helped me step-by-step with any questions that I had and concerns. Very polite and knows her job very well. I will recommend anyone that is looking for a storage futility to talk to her. Thank you. ... Read more
Marco L. - 2 June 2024
Do not put your stuff here. There is no staff. Nobody is watching the units. Numerous are broken into currently, the gate is cut open, and one side isn't even fenced, you can hop right on in. Yet despite all this, they are currently building more units, in an already pretty tight place, because that's their priority. Absolutely awful, I didn't even use the unit, left and canceled. EDIT: In reply to their reply, all of your positive reviews seem to be before Otter Storage took over this facility. I included pictures in my review as well. That is not vandalism, you have been repeatedly broken into, there were units sitting open that were just broken into, and numerous units have been repaired from previous break ins, and in spite of this you invest in more units rather than more security. That said everything I needed to know about how you do business. ... Read more
John - 28 September 2022

About this facility

Located at 192 Cadwell Drive in Springfield, MA, this Otter Self Storage facility offers a convenient storage solution for both residents and businesses in the area. With small, medium, and large unit sizes, it can accommodate everything from seasonal items to larger household or commercial goods.

This facility stands out with its drive-up access units, making loading and unloading hassle-free, especially in Springfield’s colder months. For vehicle owners, the parking options are a valuable feature, providing an affordable solution for storing cars or other smaller vehicles. The facility operates as an unstaffed location, providing a seamless experience with contactless renting and 24-hour access, so tenants can manage their storage at any time that works best for them.

Secure access is ensured through a gated entry, and flexible payment options, including credit card acceptance and online payment, add to the convenience. This Otter Self Storage facility is ideal for those seeking flexibility, easy access, and a streamlined rental process.

Price comparison

See how this facility's unit prices compare to others in Springfield, broken down by size.

Small $45/mo
Location minimum Location maximum
$16/mo $142/mo
Medium $130/mo
Location minimum Location maximum
$39/mo $297/mo
Large $210/mo
Location minimum Location maximum
$65/mo $604/mo

Location & walkability

This storage facility is in an area with minimal walkability and limited public transit options. A personal vehicle is recommended for most trips.

8

out of 100

Walk Score

Car-Dependent

Almost all errands require a car

40

out of 100

Transit Score

Some Transit

A few nearby public transportation options

13

out of 100

Bike Score

Somewhat Bikeable

Minimal bike infrastructure

Walk Score®: 8, Transit Score®: 40, Bike Score®: 13

Neighborhood highlights

Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

  • NORTH EAST UTLITY DRIVE / NORTH EAST UTL

    Transportation 0.22 miles

  • CADWELL / UNNAMED STREET

    Transportation 0.31 miles

  • CADWELL / WATLING

    Transportation 0.48 miles

  • Page / Oakdale

    Transportation 0.49 miles

  • Page / 1st

    Transportation 0.49 miles

  • Dave's Truck Repair

    Services 0.61 miles

  • Dunkin'

    Food & Drinks 0.75 miles

Frequently Asked Questions

The right storage unit size depends on what you plan to store and how much space you need to move around your items.

5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

The facility at 192 Cadwell Drive offers 24/7 access, allowing you to visit your unit at your convenience.

To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

At Otter Self Storage - 192 Cadwell Drive, available security amenities may include Gate, designed to help keep your items protected.

Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

For safety reasons, most self storage facilities restrict certain items. These commonly include:

  • Hazardous, flammable, or toxic materials
  • Perishable food
  • Live plants or animals
  • Cash, firearms, or irreplaceable valuables

Always check with the facility at 192 Cadwell Drive for specific restrictions and recommendations.

Storage units for rent – StorageCafe
Contact this property now: