Public Storage - 9265 Berger Road, Columbia, MD 21046

4.8/5 - 767 Reviews
Location:
9265 Berger Road, Columbia, MD 21046
Office hours:
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat-Sun: 9:30 a.m. - 5 p.m.

Public Storage - 9265 Berger Road, Columbia, MD 21046

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

    Not sure which size you need? Check our size guide to find the perfect fit.
    10x5 Self Storage 50 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $67/mo
    10x5 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $60/mo
    7.5x10 Self Storage 75 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $175/mo
    7.5x10 Self Storage 75 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $141/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator Swing
    $56/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Swing First Floor Access Locker
    $36/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Elevator Swing
    $35 - $46/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $34/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $229 - $260/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $221/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $174 - $197/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $358/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $311 - $317/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Security Camera
    • Gate
    • Parking
    • Credit Cards Accepted
    • Elevators
    • First Floor Access
    • Multi-Level Storage
    • Online Payment

    Customer reviews

    4.8/5
    Average rating
    767
    Number of reviews

    Read some helpful reviews of Public Storage, shared by real renters with genuine experiences and honest opinions.

    Kimberly is the best representative at this location she is always so helpful to me. She is always nice and caring I appreciate her always trying to find the best options to help me. I struggle with my rent every month especially with the increase in rent I’ve been in auction status so many times because it is a struggle out here for people but Kimberly always advocates for me as a longtime customer and I am so thankful to have someone like her who is so caring and supportive. Please keep her around she deserves a raise because sh goes above and beyond for her customers. ... Read more
    Kristen B. - 1 July 2026
    I’ve rented at this storage unit twice in the past and was always very happy with the experience. I needed to use a storage unit again but went with a place closer to where I’m moving into. I mistakenly rented at a non-climate control building so I went back to this Columbia location. The supervisor, Faith, was so helpful and welcoming that I was quickly put at ease that she could rectify my mistake. And, Faith quickly fixed my situation and I’m grateful for her help and happy that I’m back to using this Public Storage location. This location is always clean, easily accessible, well maintained, safe location, and just an overall pleasant renting experience. ... Read more
    Kenny R. - 28 June 2026
    Miss Kim customer service is wonderful. The facilities is clean the bathrooms clean she allowed me to use the restroom every time I enter the facility and I just want to give her a review because she’s a wonderful person especially helping me get my storage unit she need to be recognized for all her hard work. ... Read more
    Abdul S. - 7 March 2026
    Janice H. - 6 March 2026
    Kimberly went above and beyond to assist me. She was absolutely phenomenal very professional very kind. She gave me all the detailed information. She was a joy to work with. She is definitely an asset to the Public Storage organization. Kayla was kind as well but I worked with Kimberly and she rocks!!!! ... Read more
    J D. - 5 March 2026
    This is supposed to be a climate controlled facility, but I went to this facility yesterday to help my step father clean out his unit and it was colder inside the facility than it was outside (and it was in the 40s outside). No notices were posted to give any indication that there were/are issues with the heating system. It was the most miserable experience I've had at a "climate controlled" storage facility. We couldn't even finish what we went there to do because it was so cold. ... Read more
    Candice W. - 23 February 2026
    I had a great experience at Public Storage with Kimberly! She was very helpful, friendly, and knowledgeable. She took the time to explain everything clearly, helped me find the right storage size, and made the whole process quick and easy. Excellent customer service — I highly recommend this location and especially appreciate Kimberly’s professionalism and kindness! ... Read more
    Dina E. - 7 October 2025
    ANTHONY H. - 19 August 2025
    I’ve never used Public Storage before, and I was blown away! The two staff members there were super helpful and friendly. They took the time to explain everything to me and made sure I felt comfortable the whole time. They were really professional and nice, which made a big difference. I also really like the security measures they have. The place feels safe and well-managed, which gave me peace of mind when I was storing my stuff. And the mobile app is really convenient and easy to use. I could access my unit and manage everything from my phone, which was a breeze. I highly recommend this location for anyone looking for a reliable, secure, and friendly storage service. Thanks again to the amazing staff for making my first experience so great! ... Read more
    Albert O. - 29 July 2025
    Dione W. - 14 February 2025
    To further highlight the company’s character, the individual tasked with responding to reviews will focus exclusively on the positive feedback, demonstrating a clear priority for uplifting comments while disregarding those expressing dissatisfaction.SMH Today, February 2nd, I wanted to share my experience with the Public Storage in Columbia, Maryland, regarding the ongoing elevator issue. Unfortunately, the elevator has been out of service for the second consecutive day, which has made it challenging for tenants on the second floor and above to access their units. I understand that maintenance issues can arise, but it would be helpful if there were alternative options available for accessing our units during such situations. The front desk mentioned that the stairway access is restricted due to concerns about setting off an emergency alarm, which adds to the frustration. Many tenants have important items stored that they may need access to regularly, such as work clothes or essential documents. While I appreciate that the company has policies in place regarding late fees, which can be enforced quite quickly, it would be great to see a more tenant-centered approach when it comes to service outages. Offering a temporary alternative for accessing our units would demonstrate a commitment to customer care. ... Read more
    DGARRISYNN784 R. - 2 February 2025
    My experience here was great. Kimberly was extremely helpful and knowledgeable. She greeted us with a very welcoming smile and walked us through the process of getting our unit and downloading the app to make it easier for us to get in and out. If I ever need another storage unit I will definitely be coming back here ... Read more
    Clear M. - 18 November 2024
    Poor lighting, difficult access. There’s no lights leading up to the gate. There’s only one functional exterior light on the building (Building “B”). Literally have myself and seen plenty others unload in near darkness (phone camera makes it appear lighter than it is). It’s a hazard. To get into the first floor there is a swinging door with no automatic open (like a disability button) that makes it very difficult for a single person to navigate into the facility, and would be near impossible for someone with significant disabilities. Security it’s important but be prepared to enter your code repeatedly ad nauseam. I guess I need to try the app to see if that makes it easier. Honestly, just an oddly very poorly thought out storage facility. ... Read more
    Craig S. - 20 October 2024
    Update: I’ve spoken to the District Manager. Accommodations have been made. Ironically, Kim called as well wanting to speak to make things right as well. By then, I had already spoken to the District Manager. And also wondered, why didn’t you and your team do something about the situation the day of? Currently renting 2 units. Renting the first unit wasn’t bad. Renting the second unit was a major issue. I wanted to see the space in person to make sure it could accommodate all of my items since I was in the middle of downsizing and was told no. I had to do everything online. I took the risk and rented a space online like Kim said. The day of the move into the second unit which also was in the second building was very difficult to get into because concrete was being poured down at the entrance. No apologies, no accommodation. Just an oh well. Luckily my movers were understanding. Now a month later the price of the unit is going up. I’d planned on clearing out both units by the end of the calendar year. That timeframe has definitely changed. ... Read more
    Aiesha S. - 2 August 2024

    About this facility

    Located at 9265 Berger Road in Columbia, MD, this Public Storage facility offers a variety of unit sizes, including small, medium, and large, to accommodate a wide range of storage needs. Climate-controlled units are available, making it an ideal choice for protecting sensitive items from Maryland’s temperature fluctuations and humidity. Units feature convenient options like roll-up and swing doors, along with elevator access for multi-level storage.

    This facility prioritizes ease of use with features like drive-up access for direct loading and unloading, as well as indoor storage for added protection. With an onsite manager, security cameras, and gated access, safety and security are forefront. Ample parking is available, making it suitable for vehicle storage or simply a hassle-free visit.

    For added convenience, this facility accepts online payments and offers moving supplies for purchase, making it an excellent option for both long-term storage and short-term transitions. Whether moving or decluttering, this location is well-suited to meet the needs of Columbia residents.

    Price comparison

    See how this facility's unit prices compare to others in Columbia, broken down by size.

    Small $76/mo
    Location minimum Location maximum
    $21/mo $197/mo
    Medium $208/mo
    Location minimum Location maximum
    $109/mo $366/mo
    Large $335/mo
    Location minimum Location maximum
    $230/mo $951/mo

    Location & walkability

    This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

    68

    out of 100

    Walk Score

    Somewhat Walkable

    Some errands can be accomplished on foot

    36

    out of 100

    Transit Score

    Some Transit

    A few nearby public transportation options

    42

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 68, Transit Score®: 36, Bike Score®: 42

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • NTB

      Services 0.03 miles

    • Safelite AutoGlass

      Services 0.05 miles

    • Meineke

      Services 0.06 miles

    • The Lube Center

      Services 0.07 miles

    • Goldfish Swim School

      Recreation & Entertainment 0.1 miles

    • In Stock Today Cabinets

      Shopping 0.11 miles

    • Columbia Squash & Athletic Club

      Recreation & Entertainment 0.12 miles

    • Columbia Car Wash

      Services 0.13 miles

    • K-Manna Fusion

      Food & Drinks 0.15 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 9265 Berger Road is accessible during regular access hours, typically Mon-Fri: 9:30 a.m. - 6 p.m., Sat-Sun: 9:30 a.m. - 5 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Public Storage - 9265 Berger Road, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 9265 Berger Road for specific restrictions and recommendations.

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