Public Storage Phase II - 9265 Berger Road, Columbia, MD 21046

4.8/5 - 762 Reviews
Location:
9265 Berger Road, Columbia, MD 21046

Public Storage Phase II - 9265 Berger Road, Columbia, MD 21046

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Multi-Level Storage

Not sure which size you need? Check our size guide to find the perfect fit.
7.5x10 Self Storage 75 Sq. Ft.
$129 - $158/mo
5x15 Self Storage 75 Sq. Ft.
$135/mo
5x10 Self Storage 50 Sq. Ft.
$46/mo
5x5 Self Storage 25 Sq. Ft.
$26 - $30/mo
10x15 Self Storage 150 Sq. Ft.
$179 - $192/mo
10x10 Self Storage 100 Sq. Ft.
$154 - $198/mo
12x25 Self Storage 300 Sq. Ft.
$518/mo
10x30 Self Storage 300 Sq. Ft.
$518/mo
10x25 Self Storage 250 Sq. Ft.
$450/mo
10x20 Self Storage 200 Sq. Ft.
$274/mo
No units are currently available.

Amenities & features

  • Climate-Controlled
  • Indoor
  • Multi-Level Storage

Customer reviews

4.8/5
Average rating
762
Number of reviews

Read some helpful reviews of Public Storage Phase II, shared by real renters with genuine experiences and honest opinions.

I had a great experience at Public Storage thanks to Kim. She provided outstanding customer service from start to finish — very professional, friendly, patient, and helpful throughout the entire process. Kim took the time to answer all my questions clearly and made everything smooth and stress-free. It’s rare to find someone who genuinely cares about customers and goes the extra mile to help. Highly appreciate her excellent attitude and support. Thank you, Kim! ... Read more
x147x258x369 G. - 23 May 2026
Miss Kim customer service is wonderful. The facilities is clean the bathrooms clean she allowed me to use the restroom every time I enter the facility and I just want to give her a review because she’s a wonderful person especially helping me get my storage unit she need to be recognized for all her hard work. ... Read more
Abdul S. - 7 March 2026
Janice H. - 6 March 2026
Kimberly went above and beyond to assist me. She was absolutely phenomenal very professional very kind. She gave me all the detailed information. She was a joy to work with. She is definitely an asset to the Public Storage organization. Kayla was kind as well but I worked with Kimberly and she rocks!!!! ... Read more
J D. - 5 March 2026
This is supposed to be a climate controlled facility, but I went to this facility yesterday to help my step father clean out his unit and it was colder inside the facility than it was outside (and it was in the 40s outside). No notices were posted to give any indication that there were/are issues with the heating system. It was the most miserable experience I've had at a "climate controlled" storage facility. We couldn't even finish what we went there to do because it was so cold. ... Read more
Candice W. - 23 February 2026
I had a great experience at Public Storage with Kimberly! She was very helpful, friendly, and knowledgeable. She took the time to explain everything clearly, helped me find the right storage size, and made the whole process quick and easy. Excellent customer service — I highly recommend this location and especially appreciate Kimberly’s professionalism and kindness! ... Read more
Dina E. - 7 October 2025
ANTHONY H. - 19 August 2025
I’ve never used Public Storage before, and I was blown away! The two staff members there were super helpful and friendly. They took the time to explain everything to me and made sure I felt comfortable the whole time. They were really professional and nice, which made a big difference. I also really like the security measures they have. The place feels safe and well-managed, which gave me peace of mind when I was storing my stuff. And the mobile app is really convenient and easy to use. I could access my unit and manage everything from my phone, which was a breeze. I highly recommend this location for anyone looking for a reliable, secure, and friendly storage service. Thanks again to the amazing staff for making my first experience so great! ... Read more
Albert O. - 29 July 2025
Dione W. - 14 February 2025
To further highlight the company’s character, the individual tasked with responding to reviews will focus exclusively on the positive feedback, demonstrating a clear priority for uplifting comments while disregarding those expressing dissatisfaction.SMH Today, February 2nd, I wanted to share my experience with the Public Storage in Columbia, Maryland, regarding the ongoing elevator issue. Unfortunately, the elevator has been out of service for the second consecutive day, which has made it challenging for tenants on the second floor and above to access their units. I understand that maintenance issues can arise, but it would be helpful if there were alternative options available for accessing our units during such situations. The front desk mentioned that the stairway access is restricted due to concerns about setting off an emergency alarm, which adds to the frustration. Many tenants have important items stored that they may need access to regularly, such as work clothes or essential documents. While I appreciate that the company has policies in place regarding late fees, which can be enforced quite quickly, it would be great to see a more tenant-centered approach when it comes to service outages. Offering a temporary alternative for accessing our units would demonstrate a commitment to customer care. ... Read more
DGARRISYNN784 R. - 2 February 2025
My experience here was great. Kimberly was extremely helpful and knowledgeable. She greeted us with a very welcoming smile and walked us through the process of getting our unit and downloading the app to make it easier for us to get in and out. If I ever need another storage unit I will definitely be coming back here ... Read more
Clear M. - 18 November 2024
Poor lighting, difficult access. There’s no lights leading up to the gate. There’s only one functional exterior light on the building (Building “B”). Literally have myself and seen plenty others unload in near darkness (phone camera makes it appear lighter than it is). It’s a hazard. To get into the first floor there is a swinging door with no automatic open (like a disability button) that makes it very difficult for a single person to navigate into the facility, and would be near impossible for someone with significant disabilities. Security it’s important but be prepared to enter your code repeatedly ad nauseam. I guess I need to try the app to see if that makes it easier. Honestly, just an oddly very poorly thought out storage facility. ... Read more
Craig S. - 20 October 2024
Update: I’ve spoken to the District Manager. Accommodations have been made. Ironically, Kim called as well wanting to speak to make things right as well. By then, I had already spoken to the District Manager. And also wondered, why didn’t you and your team do something about the situation the day of? Currently renting 2 units. Renting the first unit wasn’t bad. Renting the second unit was a major issue. I wanted to see the space in person to make sure it could accommodate all of my items since I was in the middle of downsizing and was told no. I had to do everything online. I took the risk and rented a space online like Kim said. The day of the move into the second unit which also was in the second building was very difficult to get into because concrete was being poured down at the entrance. No apologies, no accommodation. Just an oh well. Luckily my movers were understanding. Now a month later the price of the unit is going up. I’d planned on clearing out both units by the end of the calendar year. That timeframe has definitely changed. ... Read more
Aiesha S. - 2 August 2024

About this facility

Located at 9265 Berger Road in Columbia, MD, this Public Storage facility offers a variety of storage solutions with small, medium, and large units to fit your specific needs. Whether you're decluttering your home, storing business inventory, or transitioning between residences, this facility provides flexible options for short- or long-term storage.

The climate-controlled units are especially valuable in Columbia, where humid summers and fluctuating temperatures can damage sensitive belongings like furniture, electronics, and documents. These units help maintain consistent temperature and humidity levels to protect your valuables. The facility also features indoor access and elevators, making it easy to move items to units located on upper levels. For added convenience, roll-up and swing doors are available, offering secure and accessible entry to your storage space.

This multi-level storage property is ideal for individuals and businesses looking for secure, versatile, and easily accessible storage options. With its first-floor access and thoughtful amenities, this facility provides a practical and reliable solution for the Columbia area.

Price comparison

See how this facility's unit prices compare to others in Columbia, broken down by size.

Small $84/mo
Location minimum Location maximum
$21/mo $197/mo
Medium $167/mo
Location minimum Location maximum
$109/mo $366/mo
Large $440/mo
Location minimum Location maximum
$230/mo $951/mo

Location & walkability

This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

55

out of 100

Walk Score

Somewhat Walkable

Some errands can be accomplished on foot

36

out of 100

Transit Score

Some Transit

A few nearby public transportation options

43

out of 100

Bike Score

Somewhat Bikeable

Minimal bike infrastructure

Walk Score®: 55, Transit Score®: 36, Bike Score®: 43

Neighborhood highlights

Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

  • Safelite AutoGlass

    Services 0.03 miles

  • NTB

    Services 0.03 miles

  • Meineke

    Services 0.04 miles

  • The Lube Center

    Services 0.04 miles

  • Columbia Car Wash

    Services 0.1 miles

  • Goldfish Swim School

    Recreation & Entertainment 0.1 miles

  • In Stock Today Cabinets

    Shopping 0.12 miles

  • Columbia Squash & Athletic Club

    Recreation & Entertainment 0.13 miles

  • Pizza Boli's

    Food & Drinks 0.13 miles

Frequently Asked Questions

The right storage unit size depends on what you plan to store and how much space you need to move around your items.

5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

For safety reasons, most self storage facilities restrict certain items. These commonly include:

  • Hazardous, flammable, or toxic materials
  • Perishable food
  • Live plants or animals
  • Cash, firearms, or irreplaceable valuables

Always check with the facility at 9265 Berger Road for specific restrictions and recommendations.

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