Public Storage - 12355 Prosperity Drive, Silver Spring, MD 20904

4.8/5 - 556 Reviews
Location:
12355 Prosperity Drive, Silver Spring, MD 20904
Office hours:
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat-Sun: 9:30 a.m. - 5 p.m.

Public Storage - 12355 Prosperity Drive, Silver Spring, MD 20904

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

    Not sure which size you need? Check our size guide to find the perfect fit.
    10x5 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $174 - $203/mo
    8x10 Self Storage 80 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $219/mo
    7.5x10 Self Storage 75 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $190 - $219/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Elevator Swing
    $125/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $359 - $410/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $268/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $200/mo
    8x15 Vehicle 120 Sq. Ft.
    Car Storage Drive-up Access Outdoor Access Parking
    $195/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $481/mo
    10x20 Self Storage 200 Sq. Ft.
    Roll-Up
    $397/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $347 - $537/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Truck Rentals
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Credit Cards Accepted
    • Keyless Unit Access
    • Elevators
    • First Floor Access
    • Multi-Level Storage
    • Online Payment

    Customer reviews

    4.8/5
    Average rating
    556
    Number of reviews

    Read some helpful reviews of Public Storage, shared by real renters with genuine experiences and honest opinions.

    This business is out to scam and take your money. They raise your rental fee by $20.00 with no warning after five months,they add onba late fee after the 3rd and rent is due on the 1st , the late fee is $20.00 . They try to get you to drop your insurance so they can break in your unit and take what they want. I say shop around and find a better company because I started paying $39 for a 5x5 and here I am 7 months later paying $100 month for the same unit. ... Read more
    G S. - 8 March 2026
    This storage facility is clean, tidy, and well-maintained. The staff is friendly and helpful—Tay assisted me during my visit and made the whole process smooth and stress-free. Excellent customer service! ... Read more
    Dominique J. - 31 January 2026
    Ronald N. - 2 October 2025
    David S. - 16 August 2025
    I have been renting from Public Storage for a number of years. I was renting a place in Takoma Park however when I found mouse droppings they said I would have to move everything to another unit so they could clean to address the mouse problem and offered no compensation so I moved to this place in Silver Spring. While downsizing family I went to the storage unit only to find the elevator broken with no ETA on a fix. The gentleman offered a credit however when I reached out to public storage they said that was just an offer and not a guarantee. The people at this local have always been very friendly and helpful however I'm paying almost 3 times as much as a new renter (same unit is going for $70) and can't access my unit. Very frustrating. ... Read more
    Julie G. - 30 June 2025
    I am new to this & I’ve been going through a lot. But I want to thank Akena for her wonderful customer service & for taking the time to listen to my story & for being so kind & beautiful to me. She went above & beyond for me. And I am grateful! She deserves a raise & promotion. God bless her :) ... Read more
    JESSI H. - 18 March 2025
    KD, excellent job. A good man. I came late to office but he took his time showing the ins and out. Gave all the information I need he stayed over his time to help, I tell you he's excellent. He makes this company ... Read more
    Owolabi F. - 13 March 2025
    I think customer service and respect for guest should be incorporated more in training. The way they talk to the guest is extremely distasteful! Threatening to hurt my credit score if I don’t pay is very harsh and alarming. I would pay more for a storage unit where I would be respected and appreciated, than to continue to save money and have a property manager, whom sets a example for their staff to treat me like my business with them has no value. I will never ever use this company again, and I hope that Akena takes my constructive criticism and prevent this from happening to any other future customers. Also there are mice dropping EVERYWHERE!!!!!!! My perfectly sealed boxes were covered in mouse poop!!! There was a huge whole in the unit where the back wall and floor meet making it accessible for them to come in and out of my unit!!! ... Read more
    Alexis H. - 26 February 2025
    Love this spot. Clean, pest free, and customer service is amazing. I continually recommend this place to clients and family— I’m a professional organizer and advocate for a clean and clutter free living space. Get yourself a storage unit! Also, KD made the experience better, he went above and beyond to ensure I got the storage unit right for me. ... Read more
    Esther G. - 13 February 2025
    Place is clean and It's easy to get in and out. Carts are usually available. It's a storage area and it does the job. My only complaint is that they'll offer you a price to start off with and every couple of months they'll start raising it up. And it's not just a couple of bucks increase, they tried to double it on me. Obviously, they're counting on you being lazy enough to not move your things back out and accept the price increase. So just be aware of that little tiny detail. ... Read more
    Rafael S. - 2 January 2025

    About this facility

    Located at 12355 Prosperity Drive, Silver Spring, MD, this Public Storage facility offers a range of storage units to meet your needs, from small, medium, to large sizes. Whether you’re storing seasonal items or larger household furnishings, the variety of roll-up and swing door options ensures flexibility. For added convenience, the facility features climate-controlled units, making it an ideal choice for protecting your belongings from Maryland’s humid summers and cold winters.

    This facility is packed with features that make storing easy and accessible. Enjoy the convenience of drive-up access, elevators for multi-level storage, and first-floor access for heavy or bulky items. Security is a priority with 24/7 security cameras, keyless unit access, and an onsite manager. For those needing extra space for vehicles, there’s parking available. Moving is hassle-free with retail supplies available onsite and truck rentals to help transport your items efficiently.

    With its modern amenities, secure access, and contactless renting, this Public Storage facility is perfect for families, professionals, or students in the Silver Spring area looking for reliable and flexible storage options.

    Price comparison

    See how this facility's unit prices compare to others in Silver Spring, broken down by size.

    Small $177/mo
    Location minimum Location maximum
    $66/mo $327/mo
    Medium $256/mo
    Location minimum Location maximum
    $135/mo $572/mo
    Large $408/mo
    Location minimum Location maximum
    $205/mo $1302/mo

    Location & walkability

    This storage facility is in a highly accessible area with excellent walkability and public transit options.

    51

    out of 100

    Walk Score

    Somewhat Walkable

    Some errands can be accomplished on foot

    51

    out of 100

    Transit Score

    Good Transit

    Many nearby public transportation options

    53

    out of 100

    Bike Score

    Bikeable

    Some bike infrastructure

    Walk Score®: 51, Transit Score®: 51, Bike Score®: 53

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Chick-fil-A

      Food & Drinks 0.06 miles

    • Capital One

      Services 0.06 miles

    • Panera Bread

      Food & Drinks 0.07 miles

    • FedEx Office

      Shopping 0.07 miles

    • Potbelly

      Food & Drinks 0.08 miles

    • TGI Fridays

      Food & Drinks 0.08 miles

    • Siu’s Asian Bistro

      Food & Drinks 0.08 miles

    • Tech Road Northbound &

      Transportation 0.09 miles

    • Verizon

      Shopping 0.11 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 12355 Prosperity Drive is accessible during regular access hours, typically Mon-Fri: 9:30 a.m. - 6 p.m., Sat-Sun: 9:30 a.m. - 5 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Public Storage - 12355 Prosperity Drive, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 12355 Prosperity Drive for specific restrictions and recommendations.

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