SmartStop Self Storage - 6 Long Shoals Road, Arden, NC 28704

4.8/5 - 260 Reviews
Location:
6 Long Shoals Road, Arden, NC 28704
Office hours:
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat: 9 a.m. - 4 p.m.
  • Sun: 10 a.m. - 2 p.m.

SmartStop Self Storage - 6 Long Shoals Road, Arden, NC 28704

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

    Not sure which size you need? Check our size guide to find the perfect fit.
    7x10 Self Storage 70 Sq. Ft.
    Climate-Controlled First Floor Access
    $149/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled First Floor Access
    $115/mo
    5x10 Self Storage 50 Sq. Ft.
    $70/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled First Floor Access
    $62/mo
    10x15 Self Storage 150 Sq. Ft.
    $223/mo
    10x12 Self Storage 120 Sq. Ft.
    Climate-Controlled First Floor Access
    $262/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled First Floor Access
    $219/mo
    20x15 Self Storage 300 Sq. Ft.
    $386/mo
    10x20 Self Storage 200 Sq. Ft.
    $262/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Credit Cards Accepted
    • First Floor Access
    • Online Payment
    • RV Storage

    Customer reviews

    4.8/5
    Average rating
    260
    Number of reviews

    Read some helpful reviews of SmartStop Self Storage, shared by real renters with genuine experiences and honest opinions.

    John C. - 18 June 2026
    We had rented a unit for 10 years and recently returned to empty the unit. We were dreading it, but everything was amazing! The unit was just as we had left it. Chandra was an absolute angel and helped our move out go better than we could have hoped for. It was quick and smooth. Would highly recommend!! ... Read more
    Karen S. - 15 June 2026
    Rob M. - 5 September 2025
    Bwware: I wrote a review of a very negative expereince I had with someone who works in this office. In a phone call last week, she asked me to take down the bad review. Even that request was unprofsional now that i think about it. but i removed it. She failed to tell me that my unit is cost is being raised to $100 more than I rented it for 5 months ago. I rented at 1$38 and I am shocked that for Septenber they want $238. They already raised it to $188 and then less than 2 months later they raise it anpothe $50 plus. this is crazy and scammy. so here it is. they will not do you the courtesu of sending you a text or call to tell you, but they do not hesitate to give you rcrazy increases! and I have 2 units there! ... Read more
    Soraya C. - 4 September 2025
    Hey! Just wanting to give feed back on my amazing encounter with Chandra at smart stop!!! I've never had someone be so genuine and kind to me. It blew me away because I didn't have to say or do much for her to take care of everything for me renting my unit! I would above and beyond tell anyone looking for a storage unit to come to the adren area for great service and friendly interaction come here! Im more than happy and satisfied! I love smart stop! Thank you have a good day! ... Read more
    allie r. - 17 August 2025
    Chandra was very helpful. Friendly and informative. I reserved the spot after she offered to show me around and make sure it suited my needs then she followed up via phone call and I booked it over the phone with her a couple weeks later. ... Read more
    Kim C. - 30 April 2025
    I’m holding off on finalizing my 5-star review until my initial charges are corrected. The charges are currently still pending with my bank, so I’m hopeful this will be a simple fix—pending a decision from the regional manager. I was charged approximately four times the rate I was quoted both online during my reservation and again at the store just 20 minutes later. I was also told this morning that the "first month free" promotion only applies to 10×15 parking spaces, not 10×15 storage units. This contradicts the information I received online, over the phone, and in person at the facility. Additionally, when I returned shortly after completing the transaction to request a receipt, I was told it would be emailed. This prevented me from reviewing the charges on the spot and catching the discrepancy in time to resolve it directly. That said, the facility itself is excellent—clean, dry, spacious, and well-lit, with easy access from both Allen Ave and Long Shoals Rd. The online deals appear to be great, though I recommend confirming all promotional details beforehand. Also, I strongly suggest requesting a printed receipt at the time of payment or paying online during your reservation to avoid any confusion. ... Read more
    Becca D. - 9 April 2025
    Aretha gave the best customer service. She understood my business needs. She was very helpful from the time i first talked to her through my whole process. I recommend her if needing help. If i could give ten stars i would. Thanks again Mrs. Aretha!! Stellar service. ... Read more
    JOVAN T. - 8 March 2025
    Aretha has been a delight to work with and very helpful.. we plan to be there awhile hopefully . Enjoy her personality as well.. the other lady is amazing ..Aretha is amazing and such a delight!!! Good place to rent at Smart storage on long shoals rd ... Read more
    Linda B. - 4 March 2025
    Aretha is an absolute pleasure to do business with. She is the light of the party! Chandra the manager is wonderful too! They have done such an amazing job at maintaining the facility and providing exceptional customer service. They also have gone above and beyond at staffing. Nick, he is so genuine and so kind and everyone truly cares about each other here. Hands down this has not only been the best experience I've ever had with any storage facility, but one of the best overall guest experiences that I think I've ever had even while working 15 years in hospitality. Thank you everyone at Smart stop for being so wonderful! ... Read more
    Gentry D. - 22 February 2025
    Aretha is an awesome representative of the SmartStop company! She is cheerful, helpful & knowledgeable! When I rented my first unit ever with SmartStop, Aretha was training as a new employee. I could see then that she was eager to learn the job. Now, just a couple months later she is managing the facility office on Long Shoals Rd., Arden, NC obviously very well! She gives excellent customer service & her demeanor is warm & welcoming. We have rented storage units with a few other places in the past, but this is our first experience with SmartStop, and by far the best. Aretha was a big part of that first impression. She has remained consistent in her helpfulness & excellent customer service! Thank you, Aretha! ... Read more
    Helen B. - 21 December 2024

    About this facility

    Located at 6 Long Shoals Road in Arden, North Carolina, this SmartStop Self Storage facility offers a variety of small, medium, and large storage units to meet diverse needs. Whether you're decluttering your home, managing a move, or storing seasonal items, there’s a unit size to fit your requirements.

    This facility stands out with its range of premium features, including climate-controlled units, ideal for protecting your belongings from the area's humid summers and chilly winters. The convenience of drive-up access and first-floor access makes loading and unloading straightforward, while indoor units add an extra layer of protection from the elements. Security is a priority, with security cameras, gated access, and an onsite manager providing peace of mind. For those with larger storage needs, parking and RV storage are available.

    With contactless renting, online payment options, and moving supplies sold on-site, this facility is perfect for busy individuals and families in Arden. Its combination of convenience and security makes it an excellent choice for both short-term and long-term storage solutions.

    Price comparison

    See how this facility's unit prices compare to others in Asheville, broken down by size.

    Small $99/mo
    Location minimum Location maximum
    $35/mo $218/mo
    Medium $235/mo
    Location minimum Location maximum
    $69/mo $422/mo
    Large $324/mo
    Location minimum Location maximum
    $79/mo $787/mo

    Location & walkability

    This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

    37

    out of 100

    Walk Score

    Car-Dependent

    Most errands require a car

    23

    out of 100

    Transit Score

    Minimal Transit

    It is possible to get on a bus

    31

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 37, Transit Score®: 23, Bike Score®: 31

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Baked Pie Company

      Food & Drinks 0.04 miles

    • Abuela's Little Kitchen

      Food & Drinks 0.07 miles

    • Stone Bowl Korean Restaurant

      Food & Drinks 0.16 miles

    • Skyland Fire Rescue

      Services 0.17 miles

    • Biscuit Head

      Food & Drinks 0.2 miles

    • Farenheight Pizza

      Food & Drinks 0.21 miles

    • Champion Eye Center

      Shopping 0.64 miles

    • ABC Store

      Shopping 0.65 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 6 Long Shoals Road is accessible during regular access hours, typically Mon-Fri: 9:30 a.m. - 6 p.m., Sat: 9 a.m. - 4 p.m., Sun: 10 a.m. - 2 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At SmartStop Self Storage - 6 Long Shoals Road, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 6 Long Shoals Road for specific restrictions and recommendations.

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