Go Store It - 39 Gerber Road, Asheville, NC 28803

4.7/5 - 254 Reviews
Location:
39 Gerber Road, Asheville, NC 28803
Office hours:
  • Mon-Sun: 6 a.m. - 10 p.m.

Go Store It - 39 Gerber Road, Asheville, NC 28803

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Retail Available

    Moving and packing supplies available for purchase on-site

    Not sure which size you need? Check our size guide to find the perfect fit.
    9x10 Self Storage 90 Sq. Ft.
    Climate-Controlled First Floor Access
    $134/mo
    7.5x10 Self Storage 75 Sq. Ft.
    Climate-Controlled First Floor Access
    $131/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled First Floor Access
    $114/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled First Floor Access
    $61/mo
    4x10 Self Storage 40 Sq. Ft.
    Climate-Controlled First Floor Access
    $83/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled First Floor Access
    $224 - $236/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled First Floor Access
    $149/mo
    7.5x20 Self Storage 150 Sq. Ft.
    Climate-Controlled First Floor Access
    $236/mo
    7x15 Self Storage 105 Sq. Ft.
    Climate-Controlled First Floor Access
    $163/mo
    10x30 Self Storage 300 Sq. Ft.
    Climate-Controlled First Floor Access
    $547/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled First Floor Access
    $300 - $386/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Gate
    • First Floor Access
    • Multi-Level Storage
    • Online Payment

    Customer reviews

    4.7/5
    Average rating
    254
    Number of reviews

    Read some helpful reviews of Go Store It, shared by real renters with genuine experiences and honest opinions.

    Great customer service and the building on Gerber rd is nice and new and safe location. I like that there’s an easy to use and new door code to get in, and it has a flat entrance area so your stuff doesn’t bump up and down and maybe fall (that happened at another place!). They provide 2 carts to load in and out. They also give you a combination lock. ... Read more
    Michelle N. - 6 May 2026
    Go Store It! Has been great to work with! It’s was easy easy to sign up online and pay online. Also when I got to the unit it already had a lock on it when they said it would’ve inside the unit. But the virtual PERSON office manager was wonderful and very nice!! And it was an actual person. She wasn’t there in person but in the screen and that was nice! ... Read more
    Stephanie G. - 17 April 2026
    The facility is well secured & very clean! I love the virtual agent access in the lobby. I wish you could contact someone without being on site, though. Know that no one will answer a call or text or DM or email. If you are ok having to go on site to communicate with them, then this spot is perfect. ... Read more
    Candy I. - 28 February 2026
    I would have given 5stars but, due to my limited on-line skills, I ended up with a larger unit than I intended and, because there is no one IN PERSON to talk with, I just kept it. I would so much prefer to deal directly with a human being rather than a random person who appears on a screen, followed next time by another random person. On the positive side, all my interactions with the “random persons” have been pleasant and the facility itself is clean and easy to navigate moving items in and out. ... Read more
    Sherry B. - 27 February 2026
    We rented this once and choose it because of it's great location. Then we wanted a larger unit and they wouldn't pro-rate it, so we had to temporarily get two units and then cancel the old one. We cleared out the old unit before we were going to be charged again, but you can't talk to a human, just the ai person. It took 3 calls before they finally cancelled the unit, but after being charged again for the unit we didn't want. Then they had to issue a refund. Then, after we agreed to rent to new unit for $113, they increased it to $268 after 3 months. We didn't want to do this, so we decided to move to another place (much better with real humans running it) but I couldn't go by myself to move things out since there were so many homeless person there I didn't feel safe without my husband. The better place is further down on Sweenten Creek next to the Uhaul. Better laid out, and more reasonable. ... Read more
    Lisa B. - 23 February 2026
    The storage facility is great. I’m very happy with my unit and the ease it was to move in. However, I’m only leaving 4 stars because my rent went up $40 after the first 3 months - if it was even that long. ... Read more
    Madhu S. - 3 February 2026
    Clean and Well Kept. I am happy with the storage unit. I have had no problems. It's always clean and well Kept. This is a great improvement from my previous storage place owned by a different company. And...it's affordable. ... Read more
    CiCi W. - 30 January 2026
    The application was easy and quick. Great customer service. Only issues I encountered was the day I went o add my belongings to the unit there was broken glass all over the floor as you go in. Also there is a lack of lighting. There is no light inside or above the unit so I had to use a rechargeable lantern to put my belongings in neatly. ... Read more
    Dayna J. - 27 October 2025
    It's difficult trying to contact someone that works for the building I never got a call back after calling them because they put a lock on my unit even though I had no missing payments. It also took them days after I made my first complaint to cut the lock which they said they didn't even know why it was there. ... Read more
    Richard - 26 October 2025
    Taylor B. - 23 September 2025
    If I could leave zero stars I would. If you in any way need a live person to resolve an issue be prepared to not get a response. You can leave a voicemail when you call that won’t be returned or you can put in a chat request which might be returned…..but it will take 5-10 minutes to get a response to a simple question.. Side note: also use this company if you also like your rates being raised almost 100 dollars mere months after you secure a unit. I’m emptying my unit at the end of the month and will never use them again. ... Read more
    Jeffrey H. - 22 September 2025
    Danielle was so amazing over the phone to walk me through everything. Thank you so much. She read the contract for me as well in certain areas I had questions. At first I was hesitant renting here because of what I’ve heard. But Danielle was so great at explaining everything and I rented the unit. Thank you Danielle ... Read more
    Scott S. - 30 July 2025
    Pros: Clean, well-lit, safe & secure. The facility is on 3 levels but since it is built on a hill, every level is ground level. Carts for load-in/load-out are available just inside the entrance door. Cons: Rent increase. I rented a 5x10 unit for $53 in September of 2024. In December I received a notice that $15 of insurance was added, so now we're at $68. Last month, another notice that the rent was moving to $94 (a 77% increase) plus the $15 insurance would take the rent to $109. So in a little more than 6 months, total rental cost more than doubled. I vacated my unit 2 days before the new rent went into effect. Buyer (or in this case renter) be ware. ... Read more
    Larry M. - 30 April 2025
    I’ve been a customer at this location for many years and have always had a great experience and opinion of this business. Until today. Following the devastation of Hurricane Helene, I downsized my belongings and moved units in the same facility to a smaller one to save money, from $95 to $74. Three months after I moved units, I’ve been sent a rent increase notice. In previous years the increase has been gradual and reasonable. $8 or $9 at a time. I think once it was $11. No biggie. This time my rent was increased from $74 to $104. That’s a 41% increase. This is how Go Store It treats its community six months after the worst natural disaster in our regions history shatters the local economy? What’s worse is the same unit on their website is being advertised as $88 to new customers. Why would they treat a legacy customer this way? What’s the justification for this large of a rent increase? I wouldn’t recommend a business that treats its customers this way. ... Read more
    Charlie A. - 1 April 2025
    Go Store was the best storage experience yet. Super accessible, super clean, great functioning carts, and no unexpected rate increases! They always answered the phone when I had questions, and Danielle was super helpful when we were ready to move out!! Thanks Go Store It - Gerber Rd!! ... Read more
    Sarah A. - 6 March 2025
    It was a good experience.It was easy signing up and everyone I interacted with were great.The agent Ranjith was really helpful.The storage unit I rented was very clean and safe.I would use them again and I highly recommend them. ... Read more
    Katherine P. - 27 February 2025
    Laura was extremely helpful in getting my Go Store It lease transferred successfully into my name! She is patient, kind, and understanding (that goes a very long way in superb customer service)! Thank you! ... Read more
    Kate D. - 28 January 2025
    My experience was hassle- free, fast and Laura made it much easier. She was patient and very considerate. My unit was the perfect size, easy to find and access. I'd definitely recommend your storage needs be filled here. ... Read more
    Qianie W. - 11 January 2025

    About this facility

    This Go Store It facility, located at 39 Gerber Road in Asheville, NC, offers a range of unit sizes, including small, medium, and large, to accommodate diverse storage needs. Whether you're decluttering your home or need space for business inventory, the options here are designed to work for you.

    The facility features climate-controlled units, making it ideal for protecting items like electronics, furniture, or documents from Asheville's seasonal humidity and temperature shifts. With indoor and multi-level storage, you can access your belongings conveniently while keeping them secure from the elements. Enhanced security measures include security cameras, a gated entry, and the presence of an onsite manager.

    For added convenience, this facility offers contactless renting and online payment options, making move-in and account management hassle-free. Plus, moving supplies are available for purchase onsite. This Go Store It facility is an excellent choice for residents and businesses in Asheville seeking secure, modern storage solutions.

    Price comparison

    See how this facility's unit prices compare to others in Asheville, broken down by size.

    Small $105/mo
    Location minimum Location maximum
    $35/mo $218/mo
    Medium $193/mo
    Location minimum Location maximum
    $69/mo $422/mo
    Large $424/mo
    Location minimum Location maximum
    $79/mo $787/mo

    Location & walkability

    This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

    60

    out of 100

    Walk Score

    Somewhat Walkable

    Some errands can be accomplished on foot

    23

    out of 100

    Transit Score

    Minimal Transit

    It is possible to get on a bus

    37

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 60, Transit Score®: 23, Bike Score®: 37

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Delvecchio's Pizza

      Food & Drinks 0.05 miles

    • Asheville Pizza

      Food & Drinks 0.07 miles

    • Whole Foods Market

      Grocery Stores 0.08 miles

    • Panera Bread

      Food & Drinks 0.13 miles

    • Five Guys

      Food & Drinks 0.14 miles

    • Nothing Bundt Cakes

      Shopping 0.14 miles

    • KFC

      Food & Drinks 0.14 miles

    • Anytime Fitness

      Recreation & Entertainment 0.16 miles

    • Ingles

      Grocery Stores 0.21 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 39 Gerber Road is accessible during regular access hours, typically Mon-Sun: 6 a.m. - 10 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Go Store It - 39 Gerber Road, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 39 Gerber Road for specific restrictions and recommendations.

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