Extra Space Storage - 7 Roberts Road, Asheville, NC 28803

3.8/5 - 45 Reviews
Location:
7 Roberts Road, Asheville, NC 28803
Office hours:
  • Mon: 9:30 a.m. - 6 p.m.
  • Wed-Fri: 9:30 a.m. - 6 p.m.
  • Sat: 9 a.m. - 5:30 p.m.

Extra Space Storage - 7 Roberts Road, Asheville, NC 28803

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

    Not sure which size you need? Check our size guide to find the perfect fit.
    10x5 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator
    $75/mo
    8x10 Self Storage 80 Sq. Ft.
    Climate-Controlled
    $122/mo
    8x10 Self Storage 80 Sq. Ft.
    Climate-Controlled Elevator
    $108/mo
    8x7 Self Storage 56 Sq. Ft.
    Climate-Controlled Elevator
    $82/mo
    8x5 Self Storage 40 Sq. Ft.
    Climate-Controlled Elevator
    $63/mo
    7x7 Self Storage 49 Sq. Ft.
    $68/mo
    5x15 Self Storage 75 Sq. Ft.
    Climate-Controlled Elevator
    $104/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled
    $84/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator
    $75/mo
    5x8 Self Storage 40 Sq. Ft.
    Climate-Controlled Elevator
    $63/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled
    $49/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Elevator
    $44/mo
    10x18 Self Storage 180 Sq. Ft.
    Climate-Controlled Elevator
    $203/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled
    $192/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled Elevator
    $175/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled
    $140/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Elevator
    $128/mo
    8x20 Self Storage 160 Sq. Ft.
    Climate-Controlled
    $203/mo
    8x18 Self Storage 144 Sq. Ft.
    Climate-Controlled Elevator
    $170/mo
    8x18 Self Storage 144 Sq. Ft.
    $165/mo
    8x15 Self Storage 120 Sq. Ft.
    $144/mo
    24x16 Self Storage 384 Sq. Ft.
    Climate-Controlled Elevator
    $360/mo
    24x15 Self Storage 360 Sq. Ft.
    Climate-Controlled Elevator
    $345/mo
    24x14 Self Storage 336 Sq. Ft.
    Climate-Controlled Elevator
    $326/mo
    20x10 Self Storage 200 Sq. Ft.
    Climate-Controlled
    $256/mo
    11x30 Self Storage 330 Sq. Ft.
    Climate-Controlled Elevator
    $323/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled
    $256/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Parking
    • Elevators
    • Multi-Level Storage
    • Online Payment

    Customer reviews

    3.8/5
    Average rating
    45
    Number of reviews

    Read some helpful reviews of Extra Space Storage, shared by real renters with genuine experiences and honest opinions.

    They just jacked up the rental price for my unit that I've had for 6 months by double 100 to 200 a month. Then they lied and claimed to send and email about it in February. Do yourself and everyone you know a favor and steer clear of these opportunist gougers. They run this place like they used to own fun depot. Disgraceful ... Read more
    Johnny F. - 1 April 2025
    Please God, save yourself the hassle and avoid this place like the plague. Started paying for a unit, get there, the code they gave me to access the building doesn’t work. I call them to ask if they gave me the wrong code, they say no, this is a CONSISTENT ISSUE. They then give me a universal code that is the easiest thing to guess in the world. I definitely feel that my items are safe here... Oh well, I get into the building using the ridiculously easy code and find my unit. There’s no lock. I was expressly informed there would be a lock. They said I’ll need to drive 30 minutes to their other location to pick one up because the last one must have been taken. I say “no, I can’t do that, this was supposed to be taken care of for me.” They then say they’ll have someone out with a new lock in a couple of days. I come back THE NEXT DAY, an entire 24 hours later… still no LOCK. On top of all of this you can’t access the place after 9pm, which is ridiculously early for a self-serve location with no employees. What’s the point? Please don’t give this terrible company your money. Once this month is up I certainly won’t be. They should be ashamed of themselves. ... Read more
    Nathan H. - 8 March 2025
    I dispise leaving negative reviews. On my move-in day, the entry code did not work (I could not get in the building) and the freight elevator was broken. I called the manager's number, was given a temp entry code, and was promised there would not be a charge for the 1st month due to the problems.. I carried all my storage items up the stairs and put them in the unit. I am almost 70 and it was hard to move everything, but I finally got it completed. I discovered that the company Did Charge Me for the 1st month. I called 4x and talked with a "message taker" each time. Each time I have been promised that I would receive a call back within 24 hours. After 3 weeks of waiting, I can say with unwavering authority, this company has -0-concern for the community, has made -0- effort to contact me and has made -0- effort to resolve the problem. Buyer Be Ware. This company is not a good company to deal with. They own multiple locations. I Strongly Suggest you seek storage elsewhere. ... Read more
    Designer M. - 8 March 2025
    This is for the Asheville location on Roberts Rd. Tried many times to speak with someone to get a larger climate control unit, no response ever so we found another place. We terminated lease, spoke with 2 different customer service reps and left a voicemail, also sent an email that we were doing so. Still being invoiced and never saw a credit on our bill last month for hurricane relief. They also had no problem using American Express to get the initial fees, never said anything about not taking it for payment each month. What a joke this place is. Don’t recommend!! I am giving it a one star because I can't post unless I click on something. Otherwise, it wouldn't get any stars. ... Read more
    Tammy B. - 3 March 2025
    My mom has been charged for two months at this location but we haven’t been able to enter the building or our unit once. I just put in a second request for a refund. Update: She had to cancel her card. It’s 1/28 and we’ve still not gotten a call from the manager like we were told would happen. Just don’t bother with this storage place. Dan’s Storage Units are amazing. 2/17/25, still haven’t been called. This place should be closed down. Charging people and the manager doesn’t even having the decency to call to fix the problems. I’d give 0 stars if I could. ... Read more
    Emma - 18 February 2025
    This facility is predatory, they raised the rent every 2 to 3 months, no communication from management, facility feels unsafe with random men roaming the property, people undressing and bathing in the parking lot, horrific stink bug investation, no onsite staff. Towards the end several units were broken into, but management never informed customers, I only found out through another review. Management makes a big show about answering your review and offering a contact email, yet never replies to emails or phone calls. NEVER. ... Read more
    Angie S. - 9 February 2025

    About this facility

    This Extra Space Storage facility, located at 7 Roberts Road in Asheville, NC, offers storage solutions in a variety of sizes, including small, medium, and large units. Convenient for residents and businesses in the area, the facility’s climate-controlled units help protect sensitive items from Asheville's fluctuating temperatures and seasonal humidity.

    Designed for accessibility, this facility features indoor access, elevators, and multi-level storage, making it easy to move belongings regardless of the unit’s location. For larger loads, the drive-up access option simplifies loading and unloading. The facility prioritizes security with a network of security cameras and the presence of an onsite manager, offering peace of mind for all customers. Ample parking is available, accommodating those needing car or vehicle storage.

    This facility also supports modern conveniences by offering contactless renting, online payment options, and even moving supplies for purchase onsite. Ideal for anyone in Asheville seeking secure and flexible storage solutions, this Extra Space Storage facility stands out for its mix of advanced features and customer-focused amenities.

    Price comparison

    See how this facility's unit prices compare to others in Asheville, broken down by size.

    Small $78/mo
    Location minimum Location maximum
    $35/mo $218/mo
    Medium $169/mo
    Location minimum Location maximum
    $69/mo $422/mo
    Large $311/mo
    Location minimum Location maximum
    $79/mo $787/mo

    Location & walkability

    This storage facility is in an area with minimal walkability and limited public transit options. A personal vehicle is recommended for most trips.

    15

    out of 100

    Walk Score

    Car-Dependent

    Almost all errands require a car

    21

    out of 100

    Transit Score

    Minimal Transit

    It is possible to get on a bus

    10

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 15, Transit Score®: 21, Bike Score®: 10

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Brookstone Lodge Near Biltmore Village, Ascend Hotel Collection

      Services 0.11 miles

    • Travis Calhoun Dentistry

      Services 0.18 miles

    • Oakley Police Resource Centre

      Services 0.65 miles

    • Oakley - Asheville Fire Station 9

      Services 0.66 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 7 Roberts Road is accessible during regular access hours, typically Mon: 9:30 a.m. - 6 p.m., Wed-Fri: 9:30 a.m. - 6 p.m., Sat: 9 a.m. - 5:30 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Extra Space Storage - 7 Roberts Road, available security amenities may include Security Camera, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 7 Roberts Road for specific restrictions and recommendations.

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