SmartStop Self Storage - 127 Sweeten Creek Road, Asheville, NC 28803

4.8/5 - 275 Reviews
Location:
127 Sweeten Creek Road, Asheville, NC 28803
Office hours:
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat: 9 a.m. - 4 p.m.
  • Sun: 10 a.m. - 2 p.m.

SmartStop Self Storage - 127 Sweeten Creek Road, Asheville, NC 28803

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

  • Retail Available

    Moving and packing supplies available for purchase on-site

    Not sure which size you need? Check our size guide to find the perfect fit.
    5x10 Self Storage 50 Sq. Ft.
    $102/mo
    5x5 Self Storage 25 Sq. Ft.
    $56/mo
    10x15 Self Storage 150 Sq. Ft.
    $272/mo
    10x25 Self Storage 250 Sq. Ft.
    $481/mo
    10x20 Self Storage 200 Sq. Ft.
    $358/mo
    8x30 Vehicle 240 Sq. Ft.
    Car Storage Parking
    $150/mo
    No units are currently available.

    Amenities & features

    • Indoor
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Credit Cards Accepted
    • Online Payment
    • RV Storage

    Customer reviews

    4.8/5
    Average rating
    275
    Number of reviews

    Read some helpful reviews of SmartStop Self Storage, shared by real renters with genuine experiences and honest opinions.

    A S. - 15 June 2026
    You never have to worry about security and they’re communicative. However, I will be actively leaving due to how there’s never a limit to how much they raise the prices. Right now, they’re listing a 5x10 (what we have) as $70-ish (I managed to get it for $65 a while ago) when it’s originally in the $120s. I’m currently about to hit $150. I was expecting the pricing to go up, but not to the point where I’m even reaching ABOVE the price listen on their website. Very disappointed. ... Read more
    Alisha R. - 4 June 2026
    BEWARE: A clause buried on page 7 section 24 of the lease lets them raise your rent whenever they choose, which apparently is quarterly. It is incredibly deceptive, especially since section 1 of the lease states that the terms of the lease are fixed until it's terminated. Now I understand why their rates were better than other companies, its a bait-and-switch. So now I either have to move my stuff AGAIN or pay their quarterly 36% rent increases. I should have know better than to use them in the first place since the gate was broken at the location I originally reserved a unit at, as were most of the gates at the other SmartStop locations in the area. I finally found one with a working gate, but the rent was considerably higher than what I reserved. They did agree to discount months two and three for my bad experience, but I later had to fight to get them to honor it. Then a month later, they raised the rent 36% more than what I signed the lease for. When I went to talk about it they said it was a corporate level decision and there was nothing they could do. But you can not contact the corporate office, they will just route you back to the local location. This company is not trustworthy and takes advantage of people. I won’t use them again. I recommend finding a place with a slight higher rate that won't raise the rent in you after you've moved in. ... Read more
    Hallie Z. - 22 August 2025
    This storage unit is very well maintained - they do pest control, security cameras, daily checks of folks locks, etc. also very adorable and flexible with move in and move out dates. Very convenient location right off of 40. ... Read more
    Christine M. - 9 June 2025
    Lee A. - 2 June 2025
    Noneyabusiness - 27 March 2025
    Christa was phenomenal! I asked a lot of detailed questions and she was able to explain the answers thoroughly and patiently. She was also so patient with me the numerous times I wanted to pause and take notes. I really felt like she was happy to be there with me! Seriously great customer service! Thanks again! ... Read more
    Heather M. - 13 March 2025
    Ben W. - 4 March 2025
    Really love this storage place. Michelle F. and the whole crew has always been super supportive of me and my needs. Storage unit is sealed, weather proofed and with the exception of an occasional friendly spider, amazingly clean. They were kind and generous during my time of homelessness and helped stay open late to accommodate my life needs and my worries! Seriously, love this place and all they've done for me! ... Read more
    M M. - 29 August 2024
    Amazing! Amazing! Amazing! Stephanie made the entire rental process a breeze. She was knowledgeable and never let me or any of my questions feel like a burden. She was positive and very engaging. She explained everything to me in a way I could understand and made sense. She took the time out of her day to greet current customers as well, it made me feel very at home and comfortable with storing my items here. I know I can trust Stephanie and SmartStop Storage with any of my storage needs. 10/10 do and will continue to recommend this location solely for Stephanie and her friendly attitude to her service. ... Read more
    Della G. - 4 March 2024

    About this facility

    This SmartStop Self Storage facility, located at 127 Sweeten Creek Road, Asheville, NC, 28803, offers a variety of unit sizes, including small, medium, and large, making it suitable for a wide range of storage needs. Whether you're decluttering your home or need space for business inventory, this facility provides flexible options in an easily accessible spot.

    Designed with convenience in mind, this facility features drive-up access and indoor storage units, allowing tenants to load and unload with ease. For those in need of vehicle storage, parking and RV storage options are available, supporting larger storage needs such as recreational vehicles or extra cars. Security is a top priority, with a gated entry, security cameras, and an onsite manager for added peace of mind. Asheville’s seasonal weather makes it a great feature to have both indoor units and reliable, secure storage for more sensitive items.

    With contactless renting and online payment options, this facility is ideal for those who value convenience and flexibility. Retail moving supplies are also available on-site to make the transition smoother. This SmartStop Self Storage facility is an excellent choice for Asheville residents who need secure, easily accessible storage with modern amenities.

    Price comparison

    See how this facility's unit prices compare to others in Asheville, broken down by size.

    Small $79/mo
    Location minimum Location maximum
    $35/mo $218/mo
    Medium $272/mo
    Location minimum Location maximum
    $69/mo $422/mo
    Large $330/mo
    Location minimum Location maximum
    $79/mo $787/mo

    Location & walkability

    This storage facility is in an area with minimal walkability and limited public transit options. A personal vehicle is recommended for most trips.

    26

    out of 100

    Walk Score

    Car-Dependent

    Most errands require a car

    25

    out of 100

    Transit Score

    Some Transit

    A few nearby public transportation options

    15

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 26, Transit Score®: 25, Bike Score®: 15

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Brookstone Lodge Near Biltmore Village, Ascend Hotel Collection

      Services 0.41 miles

    • Travis Calhoun Dentistry

      Services 0.46 miles

    • CarePartners Rehabilitation Hospital

      Services 0.47 miles

    • Oakley Police Resource Centre

      Services 0.56 miles

    • Oakley - Asheville Fire Station 9

      Services 0.62 miles

    • Oakley Baptist Church Basketball Court

      Recreation & Entertainment 0.65 miles

    • Oakley Baptist Church Horseshoes pit

      Recreation & Entertainment 0.67 miles

    • Forestry Camp

      Food & Drinks 0.8 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    The facility at 127 Sweeten Creek Road is accessible during regular access hours, typically Mon-Fri: 9:30 a.m. - 6 p.m., Sat: 9 a.m. - 4 p.m., Sun: 10 a.m. - 2 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At SmartStop Self Storage - 127 Sweeten Creek Road, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 127 Sweeten Creek Road for specific restrictions and recommendations.

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