Public Storage - 5217 Indian Trail Fairview Road, Indian Trail, NC 28079

4.7/5 - 206 Reviews
Location:
5217 Indian Trail Fairview Road, Indian Trail, NC 28079
Office hours:
  • Mon-Sun: 6 a.m. - 9 p.m.

Public Storage - 5217 Indian Trail Fairview Road, Indian Trail, NC 28079

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

    Not sure which size you need? Check our size guide to find the perfect fit.
    10x5 Self Storage 50 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $101/mo
    7.5x5 Self Storage 38 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $86/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $77/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Elevator Roll-Up First Floor Access
    $71/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $162/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled Elevator Roll-Up First Floor Access
    $151/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Elevator Roll-Up First Floor Access
    $168/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $142/mo
    10x25 Vehicle 250 Sq. Ft.
    Boat Storage Roll-Up Drive-up Access Outdoor Access Parking RV Storage
    $247/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $230/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled Elevator Roll-Up First Floor Access
    $217/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Elevators
    • First Floor Access
    • Online Payment
    • RV Storage

    Customer reviews

    4.7/5
    Average rating
    206
    Number of reviews

    Read some helpful reviews of Public Storage, shared by real renters with genuine experiences and honest opinions.

    Public Storage Corporate please purchase more Dollie’sMs. Mary is nice but the property lacks enough dollies to accommodate moving. There was ONE dolly. I was given a story about clients stealing them. There are cameras there right. Whoever has it, charge them a fee and not inconvenience clients who wouldn’t steal them. I went there because Extra Space was too far away. Do your research. I won’t be here long. It was unacceptable to be placed in that position. Do your research. ... Read more
    Kimberly D. - 14 June 2026
    I cannot say enough great things about Shannon at Public Storage. From start to finish, she handled everything with such professionalism, patience, and genuine care. Moving and storage situations can be stressful, but Shannon made the entire experience feel seamless and reassuring. She took the time to thoroughly explain my options, answered every question with clarity, and made sure I felt completely comfortable with my decision. What truly stood out was her kindness and attention to detail. It’s clear she takes pride in her work and truly values her customers. Shannon went above and beyond to ensure everything was handled efficiently and smoothly, and that level of service is rare to find. I’m incredibly grateful for her support and would highly recommend working with her. She is a true asset to Public Storage. ... Read more
    Samantha M. - 3 March 2026
    Mrs.Mary was wonderful taking good care of the property and Excellent Customer Service! She was absolutely fantastic to getting my questions answered and creating a wonderful experience. Thank for all you wonderful help Mrs.Mary. ... Read more
    RoyalE - 7 February 2026
    ?????????? Shannon was absolutely amazing! My original move-in date was scheduled for this Saturday, but due to some unexpected personal reasons, I needed access to my unit sooner. I came in about 20 minutes before closing, and Shannon still took the time to help me complete my application and personally walk me through the facility. She was professional, patient, and incredibly kind, never once made me feel rushed. The entire process was smooth and stress-free because of her. Customer service like this truly makes a difference. Thank you, Shannon, for going above and beyond! Highly recommend this Public Storage location. ... Read more
    Cedric M. - 23 January 2026
    I went online and made a reservation less than a week early. They kept calling and sending emails trying to get me to pay over the phone but I wanted to do it in person. This is the first time I'm getting a unit. Nowhere did they say what time I should come. Just btw business hours. I get there and the office is empty. I call and its a bit difficult to get to a person. When I do, she's not very helpful saying that I can change the reservation date to the next day or call someone else to make an appointment for later today. That was super inconvenient. I tried paying online, and after clicking the link from my email I'm not given the option to pay. ?? Fortunately a front desk lady pulled up. She pulls my reservation and they don't have the size unit I reserved available. So frustrating. Why let me reserve it if they didn't HAVE it at that location?? I walked out. Their process is frustrating and unclear. And there are plenty of other options out there. They don't have to have my business if they can't demonstrate they want it. ... Read more
    Livi - 3 October 2025
    My experience with public storage has been nothing less than amazing Shannon is absolutely amazing she's been very kind helpful and patient she's always available to answer any questions I may have an i just adore her Thank you public storage Thank you Shannon ... Read more
    Geri P. - 3 October 2025
    Shannon is the best manager! Always so helpful, very kind and great customer service skills and very knowledgeable and professional.. She help with a late fee and reduce rent cost.. that will definitely help out in this ridiculous economy.. High five Shannon! ... Read more
    Nicholas - 17 August 2025
    Eric W. - 31 July 2025
    I just got off the phone with Shannon, who provided immediate help with my issue. She was understanding and quick with a solution. I’ve used public storage twice now and (for about a year each time) with no complaints! ... Read more
    Katlin C. - 4 June 2025
    Mrs. Shannon made our experience becoming a new customer absolutely wonderful. I truly appreciated her positive energy and helpfulness and deciding what I needed. Also she makes sure the facility always looks good and stay clean! ... Read more
    Derick D. - 16 April 2025
    Samantha M. - 4 April 2025
    Darrell B. - 6 February 2025
    Reserved both of my rooms on line. The process was easy. The manager is great and friendly. The only thing is you have no way of knowing where the rooms are located before you rent it. If you only have one room, that’s probably not an issue but when I needed a second room, I really would like to have had one close to the first room, but there’s no way online to see what rooms are actually empty and available for rent. ... Read more
    Kimberly R. - 14 January 2025
    Lori M. - 7 November 2024
    latazia e. - 31 October 2024

    About this facility

    This Public Storage facility, located at 5217 Indian Trail Fairview Road in Indian Trail, NC, offers a wide range of unit sizes, including small, medium, and large options. With roll-up and swing doors, this facility ensures convenient access to stored items, no matter the size of the unit.

    Designed with customer needs in mind, this facility features climate-controlled units, an essential benefit in the temperate climate of Indian Trail to protect sensitive items from heat and humidity. Additional features include drive-up access for seamless loading and unloading, elevators for accessing upper floors, and indoor units for added protection from weather elements. Secure gated access, security cameras, and an onsite manager further enhance peace of mind while storing your belongings.

    This Public Storage facility also provides parking and RV storage, making it a great choice for residents with recreational vehicles or extra cars. Convenient perks like contactless renting, online payment, and the availability of moving supplies on-site make it an excellent option for individuals and families in the Indian Trail area. Whether you're looking to declutter, store seasonal items, or need space during a move, this facility is well-suited to meet your needs.

    Price comparison

    See how this facility's unit prices compare to others in Indian Trail, broken down by size.

    Small $84/mo
    Location minimum Location maximum
    $14/mo $139/mo
    Medium $156/mo
    Location minimum Location maximum
    $70/mo $169/mo
    Large $231/mo
    Location minimum Location maximum
    $133/mo $999/mo

    Location & walkability

    This storage facility is in an area with minimal walkability and limited public transit options. A personal vehicle is recommended for most trips.

    11

    out of 100

    Walk Score

    Car-Dependent

    Almost all errands require a car

    28

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 11, Bike Score®: 28

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Strikers Soccer Center - Indian Trail

      Recreation & Entertainment 0.44 miles

    • Extreme Ice Center

      Recreation & Entertainment 0.48 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 5217 Indian Trail Fairview Road is accessible during regular access hours, typically Mon-Sun: 6 a.m. - 9 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Public Storage - 5217 Indian Trail Fairview Road, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 5217 Indian Trail Fairview Road for specific restrictions and recommendations.

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