Public Storage - 363 Portion Road, Lake Ronkonkoma, NY 11779

4.7/5 - 372 Reviews
Location:
363 Portion Road, Lake Ronkonkoma, NY 11779
Office hours:
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat-Sun: 9:30 a.m. - 5 p.m.

Public Storage - 363 Portion Road, Lake Ronkonkoma, NY 11779

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

    Not sure which size you need? Check our size guide to find the perfect fit.
    5x10 Self Storage 50 Sq. Ft.
    Elevator Access Swing
    $149/mo
    5x5 Self Storage 25 Sq. Ft.
    Elevator Access Roll-Up
    $105/mo
    4x5 Self Storage 20 Sq. Ft.
    Elevator Access Roll-Up First Floor Access
    $103/mo
    10x15 Self Storage 150 Sq. Ft.
    Roll-Up First Floor Access
    $280/mo
    10x10 Self Storage 100 Sq. Ft.
    Elevator Access Roll-Up
    $190 - $225/mo
    8x15 Self Storage 120 Sq. Ft.
    $91/mo
    10x30 Vehicle 300 Sq. Ft.
    Boat Storage Roll-Up Drive-up Access Outdoor Access Parking RV Storage
    $499/mo
    10x20 Vehicle 200 Sq. Ft.
    Car Storage Roll-Up Drive-up Access Outdoor Access Parking
    $503/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Credit Cards Accepted
    • Elevators
    • First Floor Access
    • Multi-Level Storage
    • Online Payment
    • RV Storage

    Customer reviews

    4.7/5
    Average rating
    372
    Number of reviews

    Read some helpful reviews of Public Storage, shared by real renters with genuine experiences and honest opinions.

    Dee J. - 9 October 2025
    Luiggi P. - 19 September 2025
    Samantha is a phenomenal lady. She was able to get me a good deal with my storage space that fit my needs. She is polite, friendly and had quality customer service skills. Samantha made the process of moving my goods into storage relatively smooth and easy. ... Read more
    timothy c. - 19 September 2025
    Went to location to help my father with getting a storage Samantha was very helpful with answering all our questions and making sure we got the right unit. Property was clean and staff was genuine Definitely recommend. Thank you ... Read more
    Lisa W. - 7 March 2025
    This is by far the worst storage unit I have dealt with. First off, I got my unit on the 20th of the month and then not even 2 weeks later I'm getting called about late payments because they charge on the first of the month so I paid full price for 10 days then they blow my phone up about late payments. Then there's never anyone in the building to deal with or anyone to answer any calls and with absolutely no clarity on their end they sell my unit at auction that was a month late. And then they don't care at all. I had documents and photos from family members that have passed and instead of them properly trying to get in contact with me they sold all my stuff. You'd be better off paying a homeless person to watch your stuff than these absolute crooks. They should be ashamed of the business they are running. And all the positive reviews that are on here are asked for and not genuine. Public storage is the definition of a shady business. ... Read more
    Adam R. - 7 March 2025
    If I could give zero stars, I would. To start, we rented our unit at this facility almost 2 years ago and signed up mid month. Unbeknownst to us that whether you sign up and pay a full month any day between the 2nd and last few days of a month, you sure are being charged for a whole month the very next 1st of the following month. So right from the beginning not only did we pay a whole month of storage for only 2 physical weeks, we also realize they lock up the carts and can only access them during normal office hours. Meaning if the facility is accessible 24/7, you better do your heavy hauling when the office is open, or better yet should I say when someone in the office decides to be there. And yes while we were moving our things in the 1st week I checked with the front desk for the possibility of allowing us to retain the cart past “business hours”, and the only solution provided was to purchase my own cart (because I guess the amount we paid for our first 2 weeks/ month wasn’t enough). Flash forward to a few months here and there, life is busy and days get away so admittedly there were a couple times we had been late by a week on payment and I guess understandable they lock your unit until payment is made. The end all be all just this past month was a late payment to no fault of our own, but we were sent 1 “final” vague email (let’s be real, I don’t know of many people who are in their inboxes constantly checking and I’m sure most people have a bunch of emails like myself that automatically get sent to junk), 1 phone call with another vague voicemail, and then payment was made 2 weeks late (yes I know it’s our responsibility to make the payment on time). Payment gets made and then from the Home Screen we get an alert that our unit was auctioned off the literal day before! Now most of our belongings have been moved into our new home however, there was mostly sentimental items and a few pieces of furniture, along with some stuff that I probably don’t even remember the contents of. My only concern was the sentimental items, and the possibility that we had documents pertaining to our identity, date of birth, social security numbers, etc. Customer service 800 number had the audacity to ask if we would be interested in renting a new unit, the actual office is impossible to get in touch with, and regardless of the payment being 2 weeks late and I’m sure “contract states blah blah” will come into play. How does 2 “final” attempts at contacting us with never actually speaking to either of us on the account suffice to auction and sell our unit?? Word of advice for anyone interested in renting not only here, but any public storage… setup auto pay or go with a mom n pop storage facility because this company and the manager of the facilities could care less about your belongings or the amount of money you spend each month entrusting them with your belongings. ... Read more
    Adriana C. - 7 March 2025
    I had an exceptional experience with Sam at the front desk. After a frustrating experience at another location, I arrived at this one just 10 minutes before closing. Sam was incredibly helpful and managed to get me a storage unit within 5 minutes, despite the time crunch. Her professionalism and efficiency truly turned my day around. I can’t thank her enough for her outstanding customer service! Highly recommend this location. ... Read more
    mia - 17 January 2025
    Samantha at the front desk was so helpful. She answered all of my questions and was clear and concise. This is the first review since I just rented over the phone. I had been on the fence about renting a unit but glad I finally made the call. Looking forward to a clear space at home! ... Read more
    & (. - 2 January 2025

    About this facility

    Located at 363 Portion Road, this Public Storage facility in Lake Ronkonkoma, NY, offers a variety of storage unit sizes, including small, medium, and large options to accommodate your needs. Whether you're decluttering, moving, or just need some extra space, the range of unit sizes ensures flexibility for any storage requirement.

    This facility boasts climate-controlled units, a must-have for protecting sensitive items like furniture, electronics, and documents from the seasonal temperature swings and humidity common in Long Island. Other standout amenities include drive-up access for easy loading and unloading, indoor units for added protection from the elements, and the convenience of elevators and first-floor access for multi-level storage. For those with larger needs, there’s designated parking and RV storage available, making it an ideal choice for vehicle storage.

    With features like an onsite manager, security cameras, and contactless renting, this facility prioritizes safety and convenience. Add to that the ability to make online payments and purchase moving supplies on-site, and it’s clear this facility is perfectly suited for residents and businesses in the Lake Ronkonkoma area seeking reliable and accessible storage solutions.

    Price comparison

    See how this facility's unit prices compare to others in Lake Ronkonkoma, broken down by size.

    Small $119/mo
    Location minimum Location maximum
    $75/mo $149/mo
    Medium $187/mo
    Location minimum Location maximum
    $91/mo $280/mo
    Large $501/mo
    Location minimum Location maximum
    $499/mo $503/mo

    Location & walkability

    This storage facility is in a highly accessible area with excellent walkability and public transit options.

    80

    out of 100

    Walk Score

    Very Walkable

    Most errands can be accomplished on foot

    59

    out of 100

    Bike Score

    Bikeable

    Some bike infrastructure

    Walk Score®: 80, Bike Score®: 59

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Taco Bell

      Food & Drinks 0.07 miles

    • Giunta's Meat Farms

      Grocery Stores 0.15 miles

    • Super Stop & Shop

      Grocery Stores 0.18 miles

    • Good Times

      Food & Drinks 0.18 miles

    • Speedway

      Services 0.19 miles

    • Ronkonkoma Rare Coins

      Shopping 0.19 miles

    • Mobil

      Services 0.21 miles

    • Checkers

      Food & Drinks 0.23 miles

    • Retro Fitness

      Recreation & Entertainment 0.26 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 363 Portion Road is accessible during regular access hours, typically Mon-Fri: 9:30 a.m. - 6 p.m., Sat-Sun: 9:30 a.m. - 5 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Public Storage - 363 Portion Road, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 363 Portion Road for specific restrictions and recommendations.

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