CubeSmart Self Storage - 34-38 38th Street, Long Island City, NY 11101

4.7/5 - 287 Reviews
Location:
34-38 38th Street, Long Island City, NY 11101
Office hours:
  • Mon-Sat: 9 a.m. - 7 p.m.
  • Sun: 9 a.m. - 6 p.m.

CubeSmart Self Storage - 34-38 38th Street, Long Island City, NY 11101

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

    Not sure which size you need? Check our size guide to find the perfect fit.
    9x10 Self Storage 90 Sq. Ft.
    Climate-Controlled Elevator
    $259/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator
    $160/mo
    5x9 Self Storage 45 Sq. Ft.
    Climate-Controlled Elevator
    $146/mo
    5x7.5 Self Storage 38 Sq. Ft.
    Climate-Controlled Elevator
    $130/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled First Floor Access
    $119/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Locker
    $34/mo
    17x20 Self Storage 340 Sq. Ft.
    Climate-Controlled Elevator
    $916/mo
    16x20 Self Storage 320 Sq. Ft.
    Climate-Controlled First Floor Access
    $1,341/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled First Floor Access
    $891/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Keyless Unit Access
    • Elevators
    • First Floor Access
    • Multi-Level Storage
    • Online Payment

    Customer reviews

    4.7/5
    Average rating
    287
    Number of reviews

    Read some helpful reviews of CubeSmart Self Storage, shared by real renters with genuine experiences and honest opinions.

    The facility from front to halls and units are spotless. The ease of getting in and out, the helpful staff all make CubeSmart a smart move. The fact that I am staying in their family is proof. I had a terrible experience elsewhere and CubeSmart has been a real game changer! ... Read more
    Connie S. - 11 July 2026
    The employees here are super friendly and caring anytime you have a question they are always there to help and answer all the questions. They give you all the information that you need so that way everything works out great. The two young men that I spoke to Yesterday. They have excellent customer service. And also a young lady that I spoke to the day before. Have a great day. ?? ... Read more
    veenia b. - 21 February 2026
    Highly Recommend !!! A+ service. Mark and Alex helped me remarkably after I had a lock out. Lost the key - they quickly removed the lock and helped me replace the it. As well I lost my ID which they had in their desk. 100% had to come here and write a review. Thank you guys! ... Read more
    petermazler1 - 18 February 2026
    We arrived shortly before closing, but we were still able to rent a storage unit without feeling rushed. We also found that the pricing is much better than at other storage places we checked. We received great service from Mark, and we truly appreciate the help. ... Read more
    Sylwia S. - 17 February 2026
    I had to find a place to store my client’s furniture temporarily for a month. This was the first time to rent a storage for me. Marylou helped us to find the best option. I haven’t had names of the other staff but every one of them was very helpful and kind. I will use the service again for personal stuff for sure. Best service in my neighborhood! ... Read more
    K S. - 4 February 2026
    Justin G. - 29 October 2025
    Facility is clean but be aware of the constant rate increases every few months! I’ve gotten 2 price increases within a little over 1 year! They will say all the great things to get you in but then increase your rate absurdly. No one really helps when you question their increases but say you can pre-pay for 1 year to get a better price… very shady… ... Read more
    Lee B. - 27 September 2025
    I stopped by to view several container units. Mark, the manager onsite, was nothing but professional and kind. He is also very knowledgeable and understanding. Cube Smart has the best rates I’ve seen, really good amenities, and their location is perfect for working out logistics between Queens and Manhattan. Pending my company’s approval, I would love to work with Cube Smart in the near future. ... Read more
    Joanne S. - 4 September 2025
    One of the worst experiences ever in a new location (34-38 38th street) LIC . Had everything nicely prepped with customer support online but in store a disaster . They called me on coming to arrange some paperwork and they have everything locked and the employee talking on his phone not paying attention to the customers outside . Frustrated at least !! No professional ... Read more
    Ioannis F. - 27 August 2025
    This storage facility closes prior to its stated closure time. The closure times indicated in the email received upon closure of the rental agreement and those times posted to Google Maps differ from the times honored by employees. Furthermore, I was informed that if I provided own rental insurance, I could drop the additional charge incurred for rental insurance. While that charge was dropped from my bill my monthly rent was subsequently increased to the same total amount the next month. Questionable business practices. ... Read more
    Carissa L. - 10 August 2025
    I had a fantastic experience working with Mark at CubeSmart. From start to finish, he was incredibly helpful, professional, and courteous. He made the entire process of renting a storage unit and prepaying for it completely seamless and stress-free. Mark took the time to answer all my questions, explained everything clearly, and ensured I had the right unit for my needs. His attention to detail and friendly demeanor made all the difference. ... Read more
    Anna M. - 5 August 2025
    I had an amazing experience at this storage facility in Astoria. Jessica was incredibly helpful, patient, and kind during what was a stressful time for me. She made the whole process smooth and reassuring. I can't express how happy I am with both the service and the space itself. It’s such a relief to know my things are in good hands while I’m abroad—I feel completely confident everything will be okay. ... Read more
    Jacqueline M. - 26 July 2025
    We had a great experience working with Marylou at CubeSmart. She was incredibly attentive to detail, which made the entire process smooth and stress-free. Her professionalism, patience, and clear communication really stood out. It’s rare to come across someone so thorough and easy to work with. We truly appreciate her help and highly recommend her! ... Read more
    Fast S. - 14 June 2025
    Nashiha W. - 1 April 2025
    I can honestly say you won’t find another place like Haus of wax. There services are amazing from the moment you walk in to the moment you walk out. Gabby has been doing my brows for years now and I haven’t gone to anyone else besides her, she does a fantastic job. I also get my facials and lashes done here with Jada and every time I get these services done, I always feel like I can just finally relax and trust someone else working on my face or brows. ... Read more
    Ariell H. - 12 March 2025
    Demas and Marylou have been a great help throughout this process, they deserve a raise for the customer satisfaction they have provided. round of applause for them. standing ovation. Great experience so far. ... Read more
    Francisco S. - 5 March 2025
    I cannot recommend this storage facility due to pricing and communication issues. While the location is well-maintained and the staff is friendly, I was promised a fixed rate for six months with advance notice of any increases. However, my rent was raised at 4 months and again at 5 months, with no prior notice. Despite my attempts to clarify, management has not resolved the issue. The lack of transparency overshadows the facility's positives. ... Read more
    Derek M. - 2 February 2025
    We were renting a unit while we closed on our house and one of the highlights of coming there were seeing Mary Lou, Dimas, and Alex because they were always so helpful and in good spirits! They were thoughtful in suggestions for loading to maximize our storage space and always attentive. Would absolutely use these services again for these people alone! ... Read more
    Hubert T. - 31 December 2024

    About this facility

    Located at 34-38 38th Street in Long Island City, this CubeSmart facility caters to those seeking small units perfect for managing extra belongings in an urban setting. With its climate-controlled units, this facility is ideal for protecting temperature- and humidity-sensitive items, particularly important in New York’s fluctuating weather. The indoor and multi-level storage options make it a convenient choice for accessing your unit regardless of the season.

    This facility takes your convenience seriously, offering keyless unit access, contactless renting, and the ability to manage payments through an online payment system. For added convenience, a retail store onsite provides packing and moving supplies. Security is a priority here, with features like security cameras and an onsite manager ensuring peace of mind. The drive-up access simplifies the loading and unloading process.

    This CubeSmart facility is a great option for Long Island City residents needing a secure, easily accessible, and modern storage solution tailored to urban lifestyles.

    Price comparison

    See how this facility's unit prices compare to others in Queens, broken down by size.

    Small $141/mo
    Location minimum Location maximum
    $10/mo $497/mo
    Large $1049/mo
    Location minimum Location maximum
    $224/mo $3110/mo

    Location & walkability

    This storage facility is in a highly accessible area with excellent walkability and public transit options.

    98

    out of 100

    Walk Score

    Walker's Paradise

    Daily errands do not require a car

    100

    out of 100

    Transit Score

    Rider's Paradise

    Public transit works well for most trips

    76

    out of 100

    Bike Score

    Very Bikeable

    Bike routes support regular local travel

    Walk Score®: 98, Transit Score®: 100, Bike Score®: 76

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Astoria Sports Complex

      Recreation & Entertainment 0.02 miles

    • Subway

      Food & Drinks 0.03 miles

    • Life Health & Fitness

      Recreation & Entertainment 0.03 miles

    • Starbucks

      Food & Drinks 0.04 miles

    • Unos

      Food & Drinks 0.04 miles

    • Applebee's

      Food & Drinks 0.05 miles

    • Citi Bike - 35th Avenue & 38th Street

      Services 0.05 miles

    • Panera Bread

      Food & Drinks 0.06 miles

    • Astoria Beer Depot

      Shopping 0.07 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 34-38 38th Street is accessible during regular access hours, typically Mon-Sat: 9 a.m. - 7 p.m., Sun: 9 a.m. - 6 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At CubeSmart Self Storage - 34-38 38th Street, available security amenities may include Security Camera, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 34-38 38th Street for specific restrictions and recommendations.

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