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Extra Space Storage - 36-02 Northern Blvd, Long Island City, NY 11101

4.9/5 - 3991 Reviews
Location:
36-02 Northern Blvd, Long Island City, NY 11101
Office hours:
  • Mon-Sat: 8 a.m. - 7 p.m.
  • Sun: 10 a.m. - 4 p.m.

Extra Space Storage - 36-02 Northern Blvd, Long Island City, NY 11101

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

    Not sure which size you need? Check our size guide to find the perfect fit.
    10x7 Self Storage 70 Sq. Ft.
    Climate-Controlled Elevator
    $289/mo
    8x10 Self Storage 80 Sq. Ft.
    $332/mo
    7x10 Self Storage 70 Sq. Ft.
    Climate-Controlled Elevator
    $289/mo
    7x10 Self Storage 70 Sq. Ft.
    Elevator Access
    $223/mo
    7x10 Self Storage 70 Sq. Ft.
    $150 - $299/mo
    6x12 Self Storage 72 Sq. Ft.
    $302/mo
    6x12 Self Storage 72 Sq. Ft.
    Climate-Controlled Elevator
    $300/mo
    6x12 Self Storage 72 Sq. Ft.
    Elevator Access
    $229 - $300/mo
    5x15 Self Storage 75 Sq. Ft.
    $321/mo
    5x15 Self Storage 75 Sq. Ft.
    Climate-Controlled Elevator
    $308/mo
    5x15 Self Storage 75 Sq. Ft.
    Elevator Access
    $186/mo
    5x12 Self Storage 60 Sq. Ft.
    $257/mo
    5x12 Self Storage 60 Sq. Ft.
    Climate-Controlled Elevator
    $250/mo
    5x12 Self Storage 60 Sq. Ft.
    Elevator Access
    $191/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator
    $205/mo
    5x10 Self Storage 50 Sq. Ft.
    Elevator Access
    $159/mo
    5x10 Self Storage 50 Sq. Ft.
    $115 - $217/mo
    5x7 Self Storage 35 Sq. Ft.
    $179/mo
    5x7 Self Storage 35 Sq. Ft.
    Climate-Controlled Elevator
    $151/mo
    5x7 Self Storage 35 Sq. Ft.
    Elevator Access
    $133 - $151/mo
    5x6 Self Storage 30 Sq. Ft.
    Elevator Access
    $116/mo
    5x6 Self Storage 30 Sq. Ft.
    $89/mo
    5x5 Self Storage 25 Sq. Ft.
    $132/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Elevator
    $58 - $114/mo
    5x5 Self Storage 25 Sq. Ft.
    Elevator Access
    $54 - $114/mo
    5x4 Self Storage 20 Sq. Ft.
    Elevator Access
    $78/mo
    4x10 Self Storage 40 Sq. Ft.
    Climate-Controlled Elevator
    $161/mo
    12x12 Self Storage 144 Sq. Ft.
    Elevator Access
    $439 - $541/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled Elevator
    $771/mo
    10x15 Self Storage 150 Sq. Ft.
    $670 - $702/mo
    10x15 Self Storage 150 Sq. Ft.
    Elevator Access
    $456 - $563/mo
    10x12 Self Storage 120 Sq. Ft.
    Elevator Access
    $365/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Elevator
    $399/mo
    10x10 Self Storage 100 Sq. Ft.
    Elevator Access
    $251 - $368/mo
    10x10 Self Storage 100 Sq. Ft.
    $199 - $386/mo
    20x20 Self Storage 400 Sq. Ft.
    Elevator Access
    $1,358/mo
    10x40 Self Storage 400 Sq. Ft.
    Elevator Access
    $1,358/mo
    10x30 Self Storage 300 Sq. Ft.
    Climate-Controlled Elevator
    $1,158/mo
    10x30 Self Storage 300 Sq. Ft.
    Elevator Access
    $998/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled Elevator
    $905/mo
    10x20 Self Storage 200 Sq. Ft.
    $757 - $1,043/mo
    10x20 Self Storage 200 Sq. Ft.
    Elevator Access
    $757/mo

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Credit Cards Accepted
    • Elevators
    • Multi-Level Storage
    • Online Payment

    Customer reviews

    4.9/5
    Average rating
    3991
    Number of reviews

    Read some helpful reviews of Extra Space Storage, 36-02 Northern Blvd, Long Island City, NY 11101, shared by real renters with genuine experiences and honest opinions.

    Joe, Jen , Makia absolutely lovely to work with. First thing my phone was died. They lend me the charger. Than help me every step of the way . From the time booked my appointment they were friendly and so helpful. It was sad for me to place my business in storage . But they made me laugh and feel special since I work with kids . They all are gems ... Read more
    Sabrina S. - 25 July 2026
    This building has 20 separate windows (with three storage unit doors each) that are fully lit at night along with their hideous sign. It’s incredibly wasteful and the cost of that electricity is certainly passed on to their customers. And now their building is dripping water onto the stairs for the 36th street station. If someone slips, Extra Space Storage will be liable. So have fun with that. ... Read more
    Clay W. - 21 July 2026
    Makeda made checking in for my first time a breeze. She was so kind and friendly- she made everything go so seamless for me! I'm happy I went with this location. My lock was waiting for me inside my storage and everything was ready to go for my move in. I really can not thank Makeda enough for making it such an enjoyable experience:) ... Read more
    Jade Z. - 27 June 2026
    I'm a big fan of this company from my experiences out of state. So I walk in this location in LIC NYC with questions and needing assistance securing some staorage space only to find more of the great service and friendly people that I usually encounter with this company. This location had a lot of staff, everyone friendly and ready to help. I highly recommend this place. Anytime I ask the employees about the company they speak highly of their employer. It seems like treating your employess right translates to happy people and good customer service. Thanks Extra Space! ... Read more
    Michael S. - 3 May 2026
    Jenny was rude, not solutions-oriented and unpleasant to deal with. Picture this: a customer shows up as instructed to by Extra Space for a move-out, with a cross-country moving company and is told that the Extra Space "policies" somehow forbid that *longtime paying customer* to move out of their own storage unit. What you would expect from customer service: 1) Customer is told they are forbid from moving out due to certain policies despite being there with ID and movers 2) Customer is apologized to for the inconvenience 3) Employee works to find them a solution immediately to get the move on the road How customer service is here: 1) Customer shows up to move out but told they can't move out due to policy 2) Jenny (employee) acts annoyed, is disrespectful and mean, and tells customer there's no solution but to do the move another day 3) Customer tells her to call her GM 4) When told to call her GM she says "but they might not even pick up", like its a hassle to even call (girl! you have movers and a customer expecting to move out right in front of you – what!!!) 5) All parties involved wait for an hour when they are finally allowed to do the move Jenny: If you don't know the solution for a problem, then you need to call your GM immediately and find one, given legitimized circumstances – you have your customer at a physical location showing ID, you have the movers and an authorized user at the unit showing ID and the customer has ordered the move. This poor customer service would be understandable in the case Jenny was protecting the unit from theft, but when ID's were given that wasn't a possible circumstance, and the poor customer service became inexcusable. For every problem, there is a solution – and that is a foundation to customer service. We had called Extra Space (exact location) 4-5 times to confirm this would go seamlessly. The customer service was great, everyone we spoke to was kind. We were told what we needed to do for our move to work out and we executed. Unfortunately despite receiving clarity and triple checking, day-of we were met by Jenny who kept telling us we couldn't do the move and there was no solution. Finally, after an hour we were able to do the move – but when we asked which floor our unit was on, we were told they couldn't tell us – even after ID's were shown, we knew our unit # etc. So, 1) Amazing customer service outside of Jenny, we spoke to multiple people there. 2) Amazing GM, thank you so so much for helping us out. But 3) Please place an emphasis on customer service training because this was not it and inconvenienced MANY MANY people, while putting a move on the line. Customer service does not mean being combative with the customer, unprovoked, when *YOU* have inconvenienced them. Customer service means working on finding a solution because you inconvenienced your customer and taking accountability. Customer service does not mean gaslighting your customer saying "no one could have told you those moveout instructions" when we were careful to take notes of our phone calls to ensure a seamless move. And before you say "we don't have you as ever being a customer" – This move was for my boyfriend. And before you say "he only called us twice" – I called you more than that. Leaving this review at 2 stars, .5 star for Jenny for finally calling her GM after *asked to* and a 1.5 star boost for the GM who carried the whole Extra Space team. I won't go as far as to say not to use this facility, because I know the other workers were polite to us, and the GM found us a solution and cares about this facility – but I would be hesitant to use this facility if you expect all around kindness, true customer service, and ease with move-out. Then again, Jenny could learn from this situation and maybe we prevented you the hassle we were met with by going through this. For storage-only purposes, we recommend Extra Space – our things and unit was super safe. Again, thank you so much to those who made our move happen and those who were kind during this experience. ... Read more
    J - 14 March 2026
    I’ve been a customer at Extra Space Storage at 36-02 Northern Blvd in LIC for the past 10 years, and I truly can’t say enough good things about this location. Jenny, Robert, and Gared have consistently provided exceptional service. They are professional, kind, and always willing to help. Whether I’ve needed assistance with my unit, billing questions, or general support, they’ve handled everything with patience and care. The facility is clean, well-maintained, and feels secure — which has given me peace of mind for a decade. It’s rare to find a team that stays consistently helpful and welcoming year after year, but this location absolutely does. Highly recommend this facility to anyone looking for reliable storage with a team that genuinely cares about their customers. ... Read more
    Elizabeth's P. - 2 March 2026
    I had an excellent experience at Extra Space Storage. Jared, Jenny, and Gilberto went above and beyond to make the entire process smooth and stress-free. From the moment I walked in, they were professional, patient, and extremely helpful. They took the time to explain all my options, answered every question clearly, and made sure I got the right unit for my needs—no pressure, just honest guidance. The facility itself is clean, secure, and very well maintained, which gave me peace of mind right away. You can tell this team genuinely cares about customer service and takes pride in what they do. Highly recommend this location if you’re looking for reliable storage with top-tier service. ... Read more
    Steve D. - 13 January 2026
    Amazing experience at this storage location. The staff is super friendly, welcoming, and incredibly informative — they walked me through everything and made the whole process simple and stress-free. Great customer service and very helpful team. Highly recommend! Jenny and Gilbert were amazing! ... Read more
    Joya K. - 1 November 2025
    Great customer service. Just moved in a few days ago. The facility is extra large and I have to get used to it but I love how attentive the gentleman who assisted me was. Very knowledgeable and flexible. Appreciate you guys/girls. He showed me how to access my unit digitally and set me up with the app. It was great. What an upgrade from Cube Smart. ... Read more
    crystal v. - 24 October 2025
    I had such a great experience today! Madeline was absolutely amazing to work with — friendly, professional, and incredibly helpful from start to finish. She made the whole process smooth and stress-free. The entire Extra Space team was also kind and accommodating. I really appreciate their outstanding service and positive attitude. Highly recommend! ... Read more
    Brittnee - 9 October 2025
    Outstanding service. Jared was courteous, knowledgeable, and made the entire process seamless. He took the time to answer all my questions and ensured I had the right unit for my needs. Truly appreciate the professionalism and efficiency highly recommend . ... Read more
    Joel M. - 7 October 2025
    ExtraSpace has top notch service which I couldn’t ask for more. Jared from the 36th location at Queens is fantastic. Nice, friendly, attentive and super helpful. I had some accidents during my move in process and he helped me sorted out. Highly recommended! ... Read more
    Linghan Z. - 3 October 2025
    Jos B. - 9 September 2025
    I recently rented a unit at this location and I have to give a huge shoutout to the Assistant Manager, Mr. Davison. From the moment I walked in, he was friendly, professional, and extremely helpful. He took the time to explain all the options clearly, answered all my questions patiently, and made the entire process smooth and stress-free. He really went above and beyond to make sure I got the right unit size for my needs and even helped me understand the best way to pack and store my items. The facility itself is clean, secure, and well-maintained—but it's the customer service that really stood out. I really appreciate all of his support. Thank you so much!!!! ... Read more
    Viktoriya R. - 2 September 2025
    I had such a great experience here, Jennalisa, the store manager, is amazing she made my stressful moving day feel so much easier. Her kindness and professionalism really stood out. The whole team is super friendly and helpful, which made the process smooth from start to finish. The facility itself is clean, secure, and really easy to access. Highly recommend! ?? ... Read more
    Ambar M. - 1 September 2025
    Neah H. - 29 August 2025
    I went through the process of looking of a storage unit with mother before her move to Atlanta. The staff was extremely helpful and professional with my mother and I and was able to give us a great deal on storing a lot of her clothes and furniture. I recommend using them if you need to clear some space in your house. ... Read more
    Conley P. - 29 August 2025
    Sha-Neequa helped me into my new unit and was super helpful and kind. Made me feel welcome in my new "home." Super fast and helpful service. Made getting ready for my storage unit simple and easy. Extra space got that extra extra read all about it! Thank you for your help. Grateful to have my belongings safe and secure ?¨ ... Read more
    Ryan D. - 29 August 2025
    We've been using this storage facility for years and the staff are just excellent. Haven't been in a few months and they were great about helping us get caught up on some security changes. Always been very friendly and helpful. Great place! ... Read more
    Katrina T. - 29 August 2025
    Jenny and Madina saved the day !!! I had to transfer my storage unit after purchasing it online because I was informed over the phone the absolute wrong information! But Jenny was extremely helpful and gave me tons on options. Pricing even better. I couldn’t have made the smooth transition without the team. I am extremely impressed with how hands on and kind they all were. Customer service 10/10. I made a great choice choosing this location. ... Read more
    Tashawna V. - 7 August 2025
    The staff, especially manager, at this location is amazing. They are all polite and professional. They also cared enough to make my move-out a smooth experience. The facility was always clean, and the staff always had a smile. I would strongly recommend this location to anyone in need of storage. ... Read more
    Edward W. - 6 August 2025
    I had such an amazing experience at Exta Space Storage. Rachel and Jenny were extremely supportive. As a single woman I felt very comfortable with how the staff worked with me and walked me through the process and made everything straight to the point. The space I paid for was exactly what I thought I was paying for. Since I made the registration on line I was concerned it would be smaller but it was just right. ... Read more
    Carmen R. - 4 August 2025
    AVOID THIS PLACE. If I could give ZERO stars, I would. You don’t double your customers rent after 4 months. That means you don’t value their business. I rented a storage unit here for 4 months and suddenly, out of nowhere, they DOUBLED my rent. No warning, no notice — just a nice surprise bill for twice the price. When I called to ask what the hell happened, they claimed they sent me a notice. Oh really? Funny how I never received a single email, text, phone call, smoke signal — nothing. Just a fat charge and a smug “we notified you” excuse. This place is shady as hell. They jack up your rates and then gaslight you like it’s your fault you didn’t receive their mysterious “notice.” Pure bait and switch. Customer service? Laughable. I felt like I was talking to robots trained to say “not our problem.” Save yourself the headache and rent literally anywhere else. These people will smile while they rob you blind. Total scam artists. ... Read more
    Will S. - 1 August 2025
    This was my first time looking into a storage unit, and the experience was smooth from start to finish. I stopped by to check out the space in person, and the staff was friendly and helpful, answering all my questions without any pressure. )Thank you so much to Rachel for helping out)The facility was clean, well-lit, and felt secure, which gave me peace of mind. Overall, I felt confident about renting here and appreciated how easy the process was for a first-timer. Would definitely recommend to anyone needing storage! ... Read more
    Elizabeth M. - 10 July 2025
    The team at this location is amazing! So helpful and informative. The price is competitive, facilities are clean and very accessible—I’d recommend this Extra Space Location to anyone that needs a storage space in NYC. ... Read more
    Lourdes I. - 5 April 2025
    Awesome friendly staff. They show you around and help you with everything you need. Very comical to because moving is super chaotic, stressful and overwhelming but they make the situation easy. Clean units and facility. Answers all questions? ... Read more
    Huntyr E. - 15 March 2025
    Sichen Z. - 15 February 2025
    Blue and Jenny were amazingly helpful! We looked at 3 other stores for wardrobe boxes, and only this store had some. Blue went the extra mile to get us the last wardrobe box, making sure we got one before the store closed. The service was prompt and Efficient and we would come back for our storage needs! ... Read more
    Matt N. - 13 February 2025
    Where do I start. I’ve been coming to this facility since 2018 and I must say I am a faithful customer because the staff members are always super nice. Every time I come they always greet me and always make sure I’m assisted with all I may need. Jennifer is such a good leader in this facility , she Always assists me with such a professional and welcoming attitude. I needed help moving from one storage room to another and she gave me good advice to utilize my spaces they way I needed. She is super dope. Thank you Jenn for all your help !!! ... Read more
    Yohara M. - 12 February 2025

    About this facility

    Located at 36-02 Northern Blvd in Long Island City, this Extra Space Storage facility offers an excellent selection of small, medium, and large units, designed to accommodate a wide range of storage needs. Whether you’re decluttering your apartment, managing a move, or looking for long-term storage in a bustling area like Long Island City, you’ll find units that fit your requirements.

    This facility features climate-controlled units, which are ideal for protecting your belongings from New York’s humid summers and chilly winters. Convenient indoor access, elevators, and multi-level storage make moving items in and out of your unit more manageable, even in a busy urban area. With drive-up access, parking options, and a gate-secured property, customers can enjoy efficient and secure storage solutions. The presence of security cameras and an onsite manager ensures added peace of mind.

    Offering contactless renting, online payment, and moving supplies available for purchase, this Extra Space Storage facility is a modern, user-friendly option for individuals, families, or businesses in Long Island City.

    Price comparison

    See how this facility's unit prices compare to others in Queens, broken down by size.

    Small $195/mo
    Location minimum Location maximum
    $10/mo $578/mo
    Medium $444/mo
    Location minimum Location maximum
    $134/mo $980/mo
    Large $1042/mo
    Location minimum Location maximum
    $224/mo $3529/mo

    Location & walkability

    This storage facility is in a highly accessible area with excellent walkability and public transit options.

    96

    out of 100

    Walk Score

    Walker's Paradise

    Daily errands do not require a car

    100

    out of 100

    Transit Score

    Rider's Paradise

    Public transit works well for most trips

    79

    out of 100

    Bike Score

    Very Bikeable

    Bike routes support regular local travel

    Walk Score®: 96, Transit Score®: 100, Bike Score®: 79

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • 36th Street

      Transportation 0.03 miles

    • Northern Boulevard & 37th Street

      Transportation 0.05 miles

    • Consulate General of Bangladesh

      Services 0.07 miles

    • Steinway Street (M,R)

      Transportation 0.08 miles

    • Shell

      Services 0.09 miles

    • Northern Boulevard & 34th Street

      Transportation 0.09 miles

    • 7-Eleven

      Grocery Stores 0.11 miles

    • Queens Income Support Center

      Services 0.11 miles

    • Coffeed

      Food & Drinks 0.12 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 36-02 Northern Blvd is accessible during regular access hours, typically Mon-Sat: 8 a.m. - 7 p.m., Sun: 10 a.m. - 4 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Extra Space Storage - 36-02 Northern Blvd, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 36-02 Northern Blvd for specific restrictions and recommendations.

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