Extra Space Storage - 976 Cypress Avenue, Ridgewood, NY 11385

4.9/5 - 4810 Reviews
Location:
976 Cypress Avenue, Ridgewood, NY 11385
Office hours:
  • Mon-Sat: 8 a.m. - 7 p.m.
  • Sun: 10 a.m. - 4 p.m.

Extra Space Storage - 976 Cypress Avenue, Ridgewood, NY 11385

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Retail Available

    Moving and packing supplies available for purchase on-site

    Not sure which size you need? Check our size guide to find the perfect fit.
    12x7 Self Storage 84 Sq. Ft.
    Climate-Controlled Elevator
    $304/mo
    10x9 Self Storage 90 Sq. Ft.
    Climate-Controlled Elevator
    $304/mo
    10x8 Self Storage 80 Sq. Ft.
    Climate-Controlled Elevator
    $304/mo
    10x7 Self Storage 70 Sq. Ft.
    Climate-Controlled
    $296/mo
    10x7 Self Storage 70 Sq. Ft.
    Climate-Controlled Elevator
    $278/mo
    10x5 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator
    $67 - $210/mo
    10x3 Self Storage 30 Sq. Ft.
    Climate-Controlled
    $222/mo
    10x3 Self Storage 30 Sq. Ft.
    Climate-Controlled Elevator
    $179/mo
    8x12 Self Storage 96 Sq. Ft.
    Climate-Controlled Elevator
    $304/mo
    8x10 Self Storage 80 Sq. Ft.
    Climate-Controlled
    $308/mo
    8x10 Self Storage 80 Sq. Ft.
    Climate-Controlled Elevator
    $106 - $304/mo
    8x5 Self Storage 40 Sq. Ft.
    Climate-Controlled Elevator
    $49/mo
    7x10 Self Storage 70 Sq. Ft.
    Climate-Controlled Elevator
    $278/mo
    6x10 Self Storage 60 Sq. Ft.
    Climate-Controlled
    $229/mo
    5x15 Self Storage 75 Sq. Ft.
    Climate-Controlled Elevator
    $289/mo
    5x12 Self Storage 60 Sq. Ft.
    Climate-Controlled Elevator
    $241/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled
    $234/mo
    5x10 Self Storage 50 Sq. Ft.
    Elevator Access
    $210/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator
    $67 - $210/mo
    5x9 Self Storage 45 Sq. Ft.
    Climate-Controlled Elevator
    $207/mo
    5x7 Self Storage 35 Sq. Ft.
    Climate-Controlled Elevator
    $207/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled
    $55 - $194/mo
    5x5 Self Storage 25 Sq. Ft.
    $48/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Elevator
    $37 - $152/mo
    5x5 Self Storage 25 Sq. Ft.
    Elevator Access
    $28/mo
    5x4 Self Storage 20 Sq. Ft.
    Climate-Controlled Elevator
    $125/mo
    15x10 Self Storage 150 Sq. Ft.
    Elevator Access
    $566/mo
    15x10 Self Storage 150 Sq. Ft.
    Climate-Controlled Elevator
    $566/mo
    12x10 Self Storage 120 Sq. Ft.
    Climate-Controlled Elevator
    $363/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled Elevator
    $566/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled
    $566/mo
    10x12 Self Storage 120 Sq. Ft.
    Climate-Controlled Elevator
    $363/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled
    $343/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Elevator
    $343/mo
    10x10 Self Storage 100 Sq. Ft.
    Elevator Access
    $343/mo
    8x20 Self Storage 160 Sq. Ft.
    $914/mo
    8x20 Vehicle 160 Sq. Ft.
    Car Storage Parking
    $753/mo
    7x15 Self Storage 105 Sq. Ft.
    Climate-Controlled Elevator
    $343/mo
    20x10 Self Storage 200 Sq. Ft.
    Climate-Controlled Elevator
    $687/mo
    20x10 Self Storage 200 Sq. Ft.
    Climate-Controlled
    $687/mo
    15x15 Self Storage 225 Sq. Ft.
    Climate-Controlled Elevator
    $801/mo
    10x30 Self Storage 300 Sq. Ft.
    Climate-Controlled
    $1,338/mo
    10x25 Self Storage 250 Sq. Ft.
    Climate-Controlled
    $1,115/mo
    10x20 Vehicle 200 Sq. Ft.
    Car Storage Drive-up Access Parking
    $920/mo
    10x20 Self Storage 200 Sq. Ft.
    $914/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled
    $687/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled Elevator
    $687/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Retail Available
    • Onsite Manager
    • Truck Rentals
    • Contactless Renting
    • Security Camera
    • Parking
    • Credit Cards Accepted
    • Elevators
    • Multi-Level Storage
    • Online Payment

    Customer reviews

    4.9/5
    Average rating
    4810
    Number of reviews

    Read some helpful reviews of Extra Space Storage, shared by real renters with genuine experiences and honest opinions.

    Gissenia greeted us warmly upon arrival. She was friendly, welcoming, and offered us water and assistance if we needed anything. She made us feel comfortable throughout the visit. The storage room was spacious, well organized, and provided ample room for storage. ... Read more
    Marelyn V. - 2 July 2026
    YESENIA was overall a great person!!! Satisfied she greeting us upon walking in with great positive energy!!! She was so sweet . Communication was perfect she explained everything WE NEEDED TO KNOW! Definitely recommend her and ask for her when arrive she will definitely help you with anything you need ... Read more
    Chanel D. - 1 July 2026
    Yessenia and Tee provided exceptional customer service from start to finish. Yassenia took the time to walk me through the entire process. She carefully listened to my needs and helped me select the storage unit that best suited my situation. The experience was smooth, stress-free, and professional. I truly appreciate the patience, attention to detail, and commitment to ensuring I found the right solution. Highly recommend! ... Read more
    Mel A. - 4 June 2026
    I rented a storage unit and stopped in to the office for instructions on getting set up. My son and I were warmly greeted by two representatives. Yesenia took care of us. Both the space and her hospitality were immaculate. She is knowledgeable, efficient, and friendly. Very appreciative that she brought us to the unit, and explained everything thoroughly. So terrific! My family has other storage units there. Why? Because the facility is well maintained, well lit, and customer service? Stellar. Yesenia is a star! ... Read more
    Toni T. - 26 May 2026
    Yesenia the manager has been so helpful! She is so kind and helped me find the perfect option for my storage needs. The facility is very clean, secure, and well-kept. I appreciate Yesenia and the whole team at Extra Space so much for helping me out! ... Read more
    Evan L. - 21 May 2026
    Excellent experience from start to finish. The facility is clean, secure, and very well maintained. The staff was professional, friendly, and made the whole process quick and easy. I felt confident leaving my belongings here knowing everything is safe and accessible whenever I need it. Pricing was fair, and customer service exceeded my expectations. Highly recommend this storage space to anyone looking for reliability and peace of mind! ... Read more
    Joel A. - 21 May 2026
    Marie T. - 28 February 2026
    BEWARE: This location practices predatory price hikes with “Bait & Switch” tactics. Extra Space Storage is being prosecuted by New York City for their harmful business practices. I experienced these predatory practices personally as my unit rate was increased 54% within 6mo and no communication to my knowledge. When I called and asked for any record they had informing me of this increase, they said they couldn’t help me because I was “making demands”. They may get you in at a low rate, but keep an eye on your monthly charges and don’t expect any cooperation or accountability from the people working at the Ridgewood location for their predatory practices. **UPDATE 2/28/26: I have called Extra Storage numerous times to discuss this issue and after much run-around I received a call from Oscar, 2 weeks after I reached out and first asked to speak to him. I missed his call, but when I called back the property manager, Caleb, refused to let me speak to Oscar. Instead, he blamed me for not keeping a closer eye on my expenses and not noticing the price increase quickly enough for him to make any adjustments. Caleb made the interaction personal, trying to blame and shame me for their predatory practices. When I pointed out his gaslighting, he refused to speak with me any longer and hung up on me. Someone this harmful should not be in customer service, and most definitely not a decision-making manager position. ... Read more
    Kasey S. - 28 February 2026
    Neah, Oscar, Jose, & Kalebe are the most spectacular amazing out of this world tag team. Customer service the likes I’ve never experienced before, as well as EXTREMELY knowledgeable about their storage offerings. I walked in a little frantic at the prospect of having to store all my belongings leading up to my enlistment in the United States Navy. Between the four of them, I left 10 times more knowledgeable & confident about the ease & convenience afforded to me through my neighborhood ‘Extra Space Storage’. They were compassionate, understanding, & ran me through all my options as well as potential scenarios as it pertains to my belongings tenure with them. I’m so ridiculously thankful to them & the support they will go on to provide for me in this exciting new era of my life! ... Read more
    diana a. - 20 February 2026
    Kira L. - 20 February 2026
    I’ve used this particular storage space for a few years now and the staff are always kind and very helpful. In particular the assistant manager Oscar who recently helped me open up a new storage space was very patient and informative, while I made my decision in which space I should rent. Thank you Oscar and the whole team at Extra Storage Space. You all make the experience calming and joyful. :-) ... Read more
    Giselle N. - 4 January 2026
    Yesterday my family and I went together, my wife, my son, and I, and we were warmly greeted by Ms. Yesenia. She was bilingual and made us feel truly welcome at this place. My young son was very happy talking with her, and we really appreciate how she helped us find the perfect space to store our home items. Thank you, Yesenia, from the bottom of our hearts. Keep up the amazing work, and may God bless you and your family! :) ... Read more
    Nestor M. - 27 October 2025
    Neah is the best! She helped me transfer to a new unit so quickly and made everything completely stress-free. She’s so bright, kind, and understanding! Her energy truly lifted my mood and kept me going through the move! ?? ... Read more
    Jin Y. - 22 October 2025
    Neah took care of my unit rental. Very cortious and friendly. Make me feel I came to the right place to rent a unit. Office and bathrooms very clean. If you need to rent a unit this is the place to come. I give 5 stars. Well deserve. ... Read more
    Ada R. - 10 October 2025
    We were looking for a new storage facility to move to that would fit all our needs without breaking the bank. From the moment we walked in Yesenia was warm and welcoming. She was absolutely amazing and made the leasing process easy. She helped us find a unit that was perfect for our needs. She was patient, professional and extremely knowledgeable. She’s a tremendous asset to the company and her customer service is exceptional. We are so happy to be new tenants of her location! Thank you Yesenia for making this experience so easeful and enjoyable! ... Read more
    Krystal M. - 6 September 2025
    Yesenia was incredibly friendly, helpful, and candid. She was very thorough and patient in answering all my questions. A wonderful, welcoming personality for front desk and greeting first time tenants. All around excellent customer service!! Thank you so much, Yesenia! ... Read more
    Helen C. - 4 September 2025
    I can’t say enough good things about this location! Yesenia, the manager, is absolutely wonderful — she’s kind, helpful, and always goes out of her way to make sure everything runs smoothly. The facility itself is super organized and clean, which makes moving and storing things so much less stressful. The prices are very affordable compared to other places I looked at, and I feel like I’m really getting great value for my money. The staff here are awesome too — they’re friendly, easy to talk to, and always make you feel welcome instead of like “just another customer.” Overall, this place has everything you’d want in a storage facility: safe, well-kept, affordable, and managed by people who actually care. Highly recommend Extra Space Storage, and huge thanks to Yessenia for being so amazing! ... Read more
    Natalie S. - 31 August 2025
    BEAUTIFUL PLACE I love it, Moving can be a hassle, but the team at Extra Space Storage in Cypress, especially Yesenia Rojas, made a huge difference. From my very first visit, Yesenia was a pleasure to work with. She was incredibly helpful, taking the time to walk me through the different unit sizes and answering all of my questions with a smile. ?Her professional yet friendly attitude really set the tone for a positive experience. She's not just a manager; she's a problem-solver who genuinely cares about her customers. The facility itself is clean and secure, but it’s Yesenia's exceptional service that makes this location stand out. I've been to other storage places, and none compare to the fantastic customer service I received here. If you need a storage unit, I highly recommend this Extra Space and asking for Yesenia. You won't be disappointed! ... Read more
    Esther B. - 15 August 2025
    Andrey S. - 30 July 2025
    Caleb and Yasina were SUPER HELPFUL. Very helpful kind human beings and didn't hesitate at ALL to show us all different sizes of storage units and help with pricing ! So happy to picked this location to use and dont regret ! ... Read more
    Alexander B. - 28 July 2025
    I keep my father’s belongings here since he passed. I’m too nervous about flood or fire in NYC apartments. Everyone is SO helpful and kind! The facility is SPOTLESS, and someone always answers the phone. I just had some trouble with my online about and it was resolved within minutes 10/10 would recommend. I’ve never had an issue with the security of my belongings. ... Read more
    Ash T. - 25 July 2025
    Nataliia T. - 15 June 2025
    Actually repulsive. My belongings have been in a small unit on the FOURTH floor of this building for 8 months. When I went in today to remove my things after finding a new apartment, everything was covered in rat droppings and urine. I took pictures and immediately went downstairs to notify customer service, and he wordlessly gave me a pamphlet to file a claim for my belongings. There was no expression of surprise or regret, as if they are used to getting customer complaints about rat infestations in their customer’s units. On the top floor of the building. It’s actually so disgusting and heartbreaking to have to throw away years worth of clothing, furniture, and books because of it’s all covered in rat piss. I haven’t gone through everything properly yet but these are pictures taken from what I’ve pulled out of the unit so far. ... Read more
    Jasmine S. - 10 May 2025
    Aphrodite is AMAZING!! I had to get a very stubborn lock drilled off of my unit, which took a lot of strength and patience. She Was extremely persistent, had a great sense of humor while working to get the unit open And reassured us that it would be fine. Extra space storage is lucky to have her on staff. And as a woman patron, it’s nice to see ladies working there. ... Read more
    Robyn R. - 3 April 2025
    I had a terrible experience with Extra Space Storage. I rented a 5x5 unit for five months at a set rate, only to have my rent suddenly doubled without proper notice. Their lease agreement states they will notify customers via email or another form of contact, yet I received nothing—no email, no call, no text. They now claim they sent a postcard, but I never received it, and I have USPS Informed Delivery, which shows all incoming mail. When I called to dispute this, the storage manager falsely claimed they are not legally allowed to send email notifications—which is completely untrue. According to their own policy and lease agreement, email notification is an option, and they failed to provide any notice at all. Despite their claims that they notify customers 30 days in advance, I was charged the increased rate without warning. This company is engaging in deceptive business practices, luring customers in with an initial low rate and then doubling prices without proper notification. If you’re considering renting here, be warned: they WILL raise your rates unexpectedly, and you might not even find out until it’s too late. I will file a complaint with consumer protection agencies and encourage others who have experienced similar issues to do the same. Avoid this company if you value transparency and fair pricing. ... Read more
    Helena E. - 1 March 2025
    Today we moved out of our storage unit, which we've had since mid-2021. I just wanted to thank everyone who went above and beyond to make this week as smooth as possible. Aphrodite and Joe were incredibly kind and helpful. And Oscar was a delight today as we closed out our account and said our goodbyes. I felt like I was dealing with family and that's a rare thing in customer service. So a million thanks. ... Read more
    Margaret R. - 15 February 2025
    Aphrodite was the best! I arrived after closing time at 7p and she was just getting ready to leave. She told me everything was locked up and closed. I was so demoralized because I had just pulled a cart full of my belongings quite a long distance. She could have refused me entry and would have completely been in the right. She wasn’t getting paid to stay longer. But she showed me kindness and empathy, unlocked the doors for me and let me store away my belongings. I can’t praise this place enough! If only most of the world had as much humanity as this place! Thanks for being an angel, Aphrodite! ... Read more
    Tim M. - 7 February 2025
    I have been with this facility since 2028 and they have always been helpful and courteous. It’s always clean and someone is always willing to help you. One time I left with the key for the cart after I replaced it and they called me and I apologized and they were so understanding and were very understanding about me not being able to return it for at least 3 hours. This is a great place I would definitely recommend it. ... Read more
    michele k. - 14 January 2025

    About this facility

    Located at 976 Cypress Avenue in Ridgewood, NY, this Extra Space Storage facility offers a range of storage units in small, medium, and large sizes to meet a variety of needs. With climate-controlled units available, it’s an excellent choice for protecting sensitive items from New York’s fluctuating temperatures and humidity levels. The facility features indoor access with elevators, making multi-level storage convenient and accessible for customers.

    This facility is designed with customer convenience in mind. It offers contactless renting for seamless reservations, truck rentals for moving day, and has an onsite manager for additional support. For added peace of mind, the property is equipped with security cameras, ensuring the safety of your belongings. Parking is also available, offering flexibility for those needing vehicle storage.

    With its modern amenities, including the option to purchase packing supplies on-site, this Extra Space Storage facility is ideal for Ridgewood residents seeking secure, flexible, and hassle-free storage solutions.

    Price comparison

    See how this facility's unit prices compare to others in Queens, broken down by size.

    Small $191/mo
    Location minimum Location maximum
    $10/mo $497/mo
    Medium $502/mo
    Location minimum Location maximum
    $35/mo $1440/mo
    Large $871/mo
    Location minimum Location maximum
    $224/mo $3110/mo

    Location & walkability

    This storage facility is in a highly accessible area with excellent walkability and public transit options.

    98

    out of 100

    Walk Score

    Walker's Paradise

    Daily errands do not require a car

    98

    out of 100

    Transit Score

    Rider's Paradise

    Public transit works well for most trips

    75

    out of 100

    Bike Score

    Very Bikeable

    Bike routes support regular local travel

    Walk Score®: 98, Transit Score®: 98, Bike Score®: 75

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Cakes for all occasions

      Grocery Stores 0.03 miles

    • Lavanderia Express XI

      Shopping 0.08 miles

    • World Gym

      Recreation & Entertainment 0.08 miles

    • Sky Level Deli Grocery

      Shopping 0.08 miles

    • TV Eye NYC

      Food & Drinks 0.09 miles

    • Barker & Sons

      Food & Drinks 0.1 miles

    • XOXO Kitchen and Diner

      Food & Drinks 0.12 miles

    • Vega Grocery Food Center

      Shopping 0.13 miles

    • Evil Twin Brewery

      Food & Drinks 0.13 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 976 Cypress Avenue is accessible during regular access hours, typically Mon-Sat: 8 a.m. - 7 p.m., Sun: 10 a.m. - 4 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Extra Space Storage - 976 Cypress Avenue, available security amenities may include Security Camera, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 976 Cypress Avenue for specific restrictions and recommendations.

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