Safeguard Self Storage - 1726 Hancock Street, Ridgewood, NY 11385

4.9/5 - 1192 Reviews
Location:
1726 Hancock Street, Ridgewood, NY 11385
Office hours:
  • Mon-Fri: 9 a.m. - 7 p.m.
  • Sat: 8:30 a.m. - 5:30 p.m.
  • Sun: 10 a.m. - 5 p.m.

Safeguard Self Storage - 1726 Hancock Street, Ridgewood, NY 11385

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Retail Available

    Moving and packing supplies available for purchase on-site

    Not sure which size you need? Check our size guide to find the perfect fit.
    10x5 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $275/mo
    10x5 Self Storage 50 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $185 - $205/mo
    7.5x10 Self Storage 75 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $269/mo
    7.5x10 Self Storage 75 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $245 - $289/mo
    5x15 Self Storage 75 Sq. Ft.
    Climate-Controlled Elevator Swing
    $249/mo
    5x15 Self Storage 75 Sq. Ft.
    Climate-Controlled Swing First Floor Access
    $219 - $239/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator Swing
    $225/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Swing First Floor Access
    $185 - $229/mo
    5x7 Self Storage 35 Sq. Ft.
    Climate-Controlled Elevator Swing
    $229/mo
    5x7 Self Storage 35 Sq. Ft.
    Climate-Controlled Swing First Floor Access
    $199 - $449/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Elevator Swing
    $60 - $139/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Swing First Floor Access
    $55 - $145/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $599/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $535/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $389/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $319 - $439/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Retail Available
    • Onsite Manager
    • Security Camera
    • Gate
    • Credit Cards Accepted
    • Keyless Unit Access
    • Elevators
    • First Floor Access
    • Multi-Level Storage
    • Online Payment

    Customer reviews

    4.9/5
    Average rating
    1192
    Number of reviews

    Read some helpful reviews of Safeguard Self Storage, shared by real renters with genuine experiences and honest opinions.

    This review excludes the staff. I must emphasize the staff are very friendly. With that said this review has to do with the facility and its “rules.” They are extremely extremely accommodating in terms of “friendly reminders” about your bill. Daily emails, text messages, And automated phone calls. Your bill is coming up, your bill is coming up, please pay your bill, your bill is due. Again… emails, text messages, and voicemails. As many as 3 to 5 a day. However, without any notice of any kind, they raise the monthly rent. Again claiming that a notice was sent out? Now I never received any notice from them about “raising the rent”…, however, I did receive my 3 to 5 a day on when the money is due. “When am I going to pay?” Reminder… reminder… reminder. But Once they raise the rent without telling me, they then explained to me that there will be additional charges” the longer it takes me to pay the increased rent??” I explained numerous times that I was not aware of The rent increase… however, again they claim that it was sent out?! So now the new harassment is the same… 3 to 5 messages, emails, texts, And voicemails on how much they’re going to charge me more in penalties…and then more penalties. Oh and will not take a partial payment. They also informed me that I am NOT allowed to rent without paying for “their insurance”? So you cannot lower your bill even if you wanted to by taking away the insurance? This is their policy! So buyers BEWARE … 3-5 emails, texts, AND Phone Calls aka constant harassment… for payments. ZERO for rent “increases”. That’s bad business as far as I am concerned. ... Read more
    Jonas C. - 30 May 2026
    Had an incredible experience overall with Jason. My first time renting a storage unit and he make it really easy and follow me through the process of how the payments would be done and all the paperwork! Definitely worth it the price and really good costumer service! ?????????? ... Read more
    Geronimo R. - 15 May 2026
    Had maybe the most stressful moving day of all time but it was made all the better by the wonderful Jason who was extremely helpful, kind, and flexible with all of our logistic and planning chaos! So grateful for his assistance with setting up my unit and guiding us through the process so patiently! Highly recommend!! ... Read more
    Chiara K. - 11 April 2026
    Was excited to get a more reasonablely priced unit with many other in the area going up in cost, however even after booking a reservation and commiting to renting the unit in the morning of my confirmed move in date of 4/5, However when I get there the entire location was closed and the doors for access were too despite both emails I received saying someone would be there to show me my readied unit. Instead I was left outside in the rain with all my things and no storage despite Safeguard taking my money and of course despite there policy saying refund if requested within 24 hours, and me emailing the email on file I still have yet to hear anything from them or receive my money back despite never getting the unit paid for. Can't support a storage business that seemingly doesn't care about it's tenants/renters except in there marketing seemingly. ... Read more
    Brian D. - 10 April 2026
    From over the phone customer service with Pablo and Carlos too over the counter from Davon, the service here is IMMACULATE!!!! I felt like a pain because I moved in my belongings so late but I was welcomed with open arms. Yall really made my moving process so much better. I was graced by this service. God bless ... Read more
    K O. - 22 October 2025
    Great experience. Very helpful every time I call. Jason is amazing - very positive energy and great customer service. He helped me find the perfect unit. I’m very happy with it and feel great about my decision to go with safeguard ... Read more
    Penelope R. - 30 September 2025
    I was assisted by Jason, and the experience was excellent. I felt very well informed about all the prices and storage sizes. I would like to recommend this place thanks to the excellent customer service. ... Read more
    Jaime A. - 26 September 2025
    Jason was really helpful in assisting me to find the unit with the right size for me and features needed as well as accessibility to be reached by elevator without stairs. He went above & beyond would def recommend ... Read more
    Marianna S. - 23 September 2025
    Jason Came in clutch at the last minute by letting us rent a unit. We are truly grateful bc we rented a storage unit from extra space storage and they shut their doors on us even though we came before closing. Stellar service. Thank you Jason ... Read more
    Geneva L. - 24 August 2025
    Jason at Safeguard storage saved the day!! We were scrambling to find a storage unit for my disabled parents after being rudely kicked out of Extra Space Storage up the block. With only 40 minutes before Safeguard closed, Jason quickly and kindly rented us a unit so we could store my parents stuff. The facilities are clean and location is super convenient. Highly recommend! ... Read more
    Jennifer L. - 24 August 2025
    Great experience. Jason was super patient and friendly when I arrived, showing me the available units sizing/pricing, guiding me through the process, to getting the keys. Davon was also very helpful over the phone. Glad to have a secure and climate controlled storage unit. Thank you for your help! ... Read more
    Aimee N. - 24 June 2025
    THIS FACILITY THREW MY STUFF IN THE GARBAGE WITHOUT EVER NOTIFYING ME. My bill was paid, and apparently there was a miscommunication with the manager on the amount of units I was renting (they claim just one, when we had discussed two) but NO ONE ever reached out to me, despite them reaching out about other issues. Long version- I rented a small storage unit and quickly realized I needed another. I spoke to the manager and got it taken care of. Apparently when this happens, you have to transfer your goods from one unit to another as SafeGuard does not allow 2 units at once to be rented (which i found out yesterday via disturbing details of my items being thrown in the garbage). I was never told to transfer my items; I live a hop and a skip down the road and surely would have been there to retrieve my items that were "necessary to transfer". Fast forward several months, I go to the smaller of the two units I rented and it's "available for rent". Everything is gone- they said they threw it all away. Apparently there was a miscommunication with the manager and he believed I was simply moving my stuff to the other unit instead of renting both. Fine. But no one ever reached out to me about it. No emails. No calls. No texts. No letters. Meanwhile, I was two-days late paying on the unit last month and got a call each day I was late. They clearly had my correct information for that, but not before THROWING MY THINGS AWAY. They offered me a pitiful 2 months off my storage unit for the inconvenience. Less than $500 for a laptop, my entire summer wardrobe, cameras, camera lenses and supplies as I have a photography company, not to mention items of sentimental value that cannot be replaced!!! I find it suspicious that the boxes were simply thrown away- typically storage that is abandoned in their eyes would be auctioned- this was just thrown in the garbage? This has been a horrible experience and I am weighing my options on how to proceed. ... Read more
    Madeleine A. - 17 June 2025
    I came in to get a storage unit due to the place I was currently at going up more than double on the price. Jason assisted me and was very helpful and informative about the layout of the facility. He even offered to show me the unit before moving my stuff over. As he was going over the contract he made sure to explain in detail what each charge was for. He walked me up to the unit and showed me how to use the fob for the elevator. He also searched for a dolly for me on the other floors being that there wasn’t any in the lobby for me to use. Thank you again Jason. ... Read more
    samira h. - 1 June 2025
    Beverly B. - 23 April 2025
    Margarete M. - 4 April 2025
    valery e. - 1 April 2025
    Me and my family had a nice and very grateful experience. Jason at Safeguard Self Storage is outstanding! His professionalism, patience, friendly attitude, and dedication to great service make the storage experience seamless. He truly reflects the company’s mission by providing top-quality service and value. Highly recommend! ... Read more
    Erik G. - 31 March 2025
    Emily F. - 27 March 2025
    I came to this location after Extra Space down the street doubled my monthly fee overnight! Jason was incredibly helpful, walking me through the options and I was able to lock in a rate for 6 months! This is a much cleaner and newer facility too! Highly recommend ... Read more
    Andrea B. - 16 March 2025

    About this facility

    Located at 1726 Hancock Street in Ridgewood, NY, this Safeguard Self Storage facility offers small and medium storage units, making it an ideal choice for apartment dwellers or homeowners in the densely populated Ridgewood area. With climate-controlled units, this facility ensures protection for sensitive items like furniture, electronics, or important documents from humidity and temperature fluctuations common in New York’s variable weather.

    This facility offers indoor units with first-floor access and elevators, providing convenience for those storing heavier or bulkier items. The multi-level storage setup ensures that there’s plenty of space for everyone, and the facility is equipped with security cameras and an onsite manager to enhance safety. Access is streamlined with keyless unit access, so customers can effortlessly secure and retrieve their belongings.

    For additional convenience, this facility accepts credit card payments and offers online payment options. Plus, with moving supplies available for purchase onsite, it’s easy to get everything you need in one trip. This Safeguard Self Storage facility is an excellent choice for those seeking secure, convenient, and accessible storage solutions in Ridgewood.

    Price comparison

    See how this facility's unit prices compare to others in Queens, broken down by size.

    Small $200/mo
    Location minimum Location maximum
    $10/mo $497/mo
    Medium $461/mo
    Location minimum Location maximum
    $35/mo $1440/mo

    Location & walkability

    This storage facility is in a highly accessible area with excellent walkability and public transit options.

    97

    out of 100

    Walk Score

    Walker's Paradise

    Daily errands do not require a car

    98

    out of 100

    Transit Score

    Rider's Paradise

    Public transit works well for most trips

    76

    out of 100

    Bike Score

    Very Bikeable

    Bike routes support regular local travel

    Walk Score®: 97, Transit Score®: 98, Bike Score®: 76

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Bella Sera Pizza

      Food & Drinks 0.04 miles

    • Cricket Wireless Authorized Retailer

      Shopping 0.04 miles

    • Two Guys Wines & Liquor Gallery

      Shopping 0.04 miles

    • XOXO Kitchen and Diner

      Food & Drinks 0.04 miles

    • Associated Supermarket

      Grocery Stores 0.04 miles

    • Popular

      Services 0.05 miles

    • AT&T

      Shopping 0.05 miles

    • Prin Jewelry

      Shopping 0.05 miles

    • Lavanderia Express XI

      Shopping 0.06 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 1726 Hancock Street is accessible during regular access hours, typically Mon-Fri: 9 a.m. - 7 p.m., Sat: 8:30 a.m. - 5:30 p.m., Sun: 10 a.m. - 5 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Safeguard Self Storage - 1726 Hancock Street, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 1726 Hancock Street for specific restrictions and recommendations.

    Storage units for rent – StorageCafe
    Contact this property now: