Storage Rentals of America - 3303 Sutherland Avenue NW, Knoxville, TN 37919

4.8/5 - 327 Reviews
Location:
3303 Sutherland Avenue NW, Knoxville, TN 37919
Office hours:
  • Mon-Tue: 9:30 a.m. - 5:30 p.m.
  • Thu-Fri: 9:30 a.m. - 5:30 p.m.
  • Sat: 9:30 a.m. - 4 p.m.

Storage Rentals of America - 3303 Sutherland Avenue NW, Knoxville, TN 37919

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

    Not sure which size you need? Check our size guide to find the perfect fit.
    8x10 Self Storage 80 Sq. Ft.
    Climate-Controlled First Floor Access
    $162 - $181/mo
    5x15 Self Storage 75 Sq. Ft.
    Drive-up Access First Floor Access
    $120/mo
    4x4 Self Storage 16 Sq. Ft.
    First Floor Access Locker
    $41 - $51/mo
    10x15 Self Storage 150 Sq. Ft.
    Drive-up Access First Floor Access
    $162 - $181/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled First Floor Access
    $162/mo
    10x13 Self Storage 130 Sq. Ft.
    Climate-Controlled First Floor Access
    $162 - $181/mo
    10x10 Self Storage 100 Sq. Ft.
    Drive-up Access First Floor Access
    $148/mo
    10x20 Self Storage 200 Sq. Ft.
    Drive-up Access First Floor Access
    $162 - $181/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Security Camera
    • Gate
    • Parking
    • Credit Cards Accepted
    • First Floor Access
    • Online Payment
    • RV Storage

    Customer reviews

    4.8/5
    Average rating
    327
    Number of reviews

    Read some helpful reviews of Storage Rentals of America, shared by real renters with genuine experiences and honest opinions.

    My experience with Storage Rentals of America on Sutherland Avenue was a perfect example of outstanding customer service. When the online booking didn't work out for the unit needed, the property manager took the initiative to call me directly. She kept in close communication, patiently waiting until the right unit became available. Not only did she solve the problem, but she also offered a great deal that provided amazing value. This level of dedication and professionalism truly stands out. I'm grateful for her help and highly recommend them! ... Read more
    Brian L. - 3 August 2025
    On Monday, June 2, 2025 I had an issue with my storage unit. The office where my storage unit is located was closed, so I went to the Sutherland Avenue office in Knoxville, TN for help. Kristi Hodge went above and beyond in helping me! She was extremely patient and professional. Not only did she take the time to listen to my issue, she was able to resolve it with her knowledge and expertise. Remember, she was helping someone who had a storage unit at a COMPLETELY DIFFERENT LOCATION! Kristi, thank you so much for your time and patience! I now know where to go if I need help in the future. Thank you! ... Read more
    Charles B. - 3 June 2025
    Kristie was very helpful, responsive and helped us secure the two storage units that we needed. It's always great to interact with someone who acts like they actually love their job and cares about customer service! ... Read more
    Lisa G. - 1 June 2025
    I must say that this place is Excellent! Kristi, owner/operator for the past 6 years is fantastic. She is very professional and personable. She made renting our unit a smooth and seamless process from beginning to end. At first she hesitated to show us the actual unit, offering the in-office sample, but as soon as I requested to see it she was immediately on board and walked us out to it. It was spotless and ready to go. Just what we were looking for. Also, she was very efficient and meticulous with the paperwork going above and beyond. She made an extra copy for me, since I was actually renting it on behalf of my mom (in her name) and one for my mom. Very thoughtful. (We are old-school and prefer hardcopies.) Way to run a great business, Kristi. Keep up the good work! ... Read more
    Lisa F. - 2 April 2025
    Has been very easy to reserve and book online. Kristi has been very kind and helpful each time I have talked with her. Would definitely recommend to family and friends who are looking for a storage solution. ... Read more
    Jay F. - 22 March 2025
    Sonya E. - 7 March 2025
    Shelley B. - 1 February 2025
    By no means is this a reflection on the manager of the location. She has done a great job every time I have rented a storage unit. In fact, upon walking up to the facility, I saw that she was working and I was happy that she is who I was dealing with. This is my second time renting from this location. .. the reason why I gave it one star is because around 1 PM. I was sent a text message begging for a review.. I’ve barely had time to figure out if this is the unit for me or do I need to move somewhere. Btw it’s been around 24 hours since started a new storage contract. And I’m already being begged for a review just to buff up PR for the company.. Secondly, why I also gave it a one star is because about every six months after your promotional rate is over they’re going to go up in price . They love to say that it’s an industry standard and they are attempting to be competitive.. but we all know that it’s just greed. They seem to think what I’m holding is gold That’s the first reason why I moved out to begin with , it just got too expensive . It starts off as a low rate , and turns into something expensive if you don’t stay on top of it. For the same unit at another location, I was paying $157 . Originally started off at $57.. You can see how that tactic going up. Every six months becomes extremely annoying.. and when you’re holding stuff in the storage unit time seems to go by extra fast. Before you know it, its a year and a half later and now they’re asking $120 from you.. That’s my reason for a one star review corporate . You fell below expectations.. ... Read more
    J O. - 9 November 2024

    About this facility

    Located at 3303 Sutherland Avenue NW, this Storage Rentals of America facility offers a variety of storage solutions tailored to the diverse needs of Knoxville residents. With small, medium, and large units, customers have the flexibility to choose the right space for their belongings, whether storing seasonal items, furniture, or business inventory. The facility includes climate-controlled units, an ideal feature for protecting sensitive items from Knoxville's hot summers and fluctuating humidity levels.

    This facility is equipped with convenient features like drive-up access and first-floor access, simplifying the loading and unloading process. For those requiring extra security and peace of mind, the property is monitored by security cameras and managed by an onsite manager. Additional perks include indoor access, ample parking, and dedicated RV storage for larger vehicles. The gated entry ensures only authorized access, while the ability to pay online and use credit cards adds to the convenience.

    For those in need of moving supplies, this location also offers a retail section with essential items. With its combination of comprehensive features and easy accessibility, this facility is an excellent option for Knoxville families, students, and businesses looking for dependable storage.

    Price comparison

    See how this facility's unit prices compare to others in Knoxville, broken down by size.

    Small $108/mo
    Location minimum Location maximum
    $21/mo $247/mo
    Medium $159/mo
    Location minimum Location maximum
    $34/mo $368/mo
    Large $162/mo
    Location minimum Location maximum
    $42/mo $863/mo

    Location & walkability

    This storage facility is in a highly accessible area with excellent walkability and public transit options.

    65

    out of 100

    Walk Score

    Somewhat Walkable

    Some errands can be accomplished on foot

    27

    out of 100

    Transit Score

    Some Transit

    A few nearby public transportation options

    72

    out of 100

    Bike Score

    Very Bikeable

    Bike routes support regular local travel

    Walk Score®: 65, Transit Score®: 27, Bike Score®: 72

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Osaka Hibachi and Sushi

      Food & Drinks 0.05 miles

    • The Guild Pilates

      Recreation & Entertainment 0.06 miles

    • Lucas Lepri Brazilian Jiu Jitsu Knoxville

      Recreation & Entertainment 0.06 miles

    • Arch Studio

      Recreation & Entertainment 0.06 miles

    • Subway

      Food & Drinks 0.07 miles

    • The Family Bubble Laundromat

      Shopping 0.07 miles

    • Sutherland Ave EB @ Tobler Ln

      Transportation 0.1 miles

    • Dollar General

      Shopping 0.1 miles

    • Sutherland Ave WB @ Tobler Ln

      Transportation 0.11 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 3303 Sutherland Avenue NW is accessible during regular access hours, typically Mon-Tue: 9:30 a.m. - 5:30 p.m., Thu-Fri: 9:30 a.m. - 5:30 p.m., Sat: 9:30 a.m. - 4 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Storage Rentals of America - 3303 Sutherland Avenue NW, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 3303 Sutherland Avenue NW for specific restrictions and recommendations.

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