Storage Rentals of America - 3980 Papermill Drive NW, Knoxville, TN 37909

4.8/5 - 269 Reviews
Location:
3980 Papermill Drive NW, Knoxville, TN 37909
Office hours:
  • Mon-Tue: 9:30 a.m. - 5:30 p.m.
  • Thu-Fri: 9:30 a.m. - 5:30 p.m.
  • Sat: 9:30 a.m. - 4 p.m.
(865) 324-0177

Storage Rentals of America - 3980 Papermill Drive NW, Knoxville, TN 37909

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

    Not sure which size you need? Check our size guide to find the perfect fit.
    5x10 Self Storage 50 Sq. Ft.
    Drive-up Access First Floor Access
    $111/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled First Floor Access
    $91/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled First Floor Access
    $86/mo
    5x5 Self Storage 25 Sq. Ft.
    First Floor Access
    $64/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled First Floor Access
    $214/mo
    10x15 Self Storage 150 Sq. Ft.
    First Floor Access
    $154 - $176/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled First Floor Access
    $169/mo
    10x30 Self Storage 300 Sq. Ft.
    Drive-up Access First Floor Access
    $411/mo
    10x25 Self Storage 250 Sq. Ft.
    Drive-up Access First Floor Access
    $308/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled First Floor Access
    $277/mo
    10x20 Self Storage 200 Sq. Ft.
    First Floor Access
    $216 - $220/mo
    10x20 Vehicle 200 Sq. Ft.
    Car Storage Outdoor Access Parking
    $142/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Security Camera
    • Gate
    • Parking
    • Credit Cards Accepted
    • Enclosed
    • First Floor Access
    • Online Payment
    • RV Storage

    Customer reviews

    4.8/5
    Average rating
    269
    Number of reviews

    Read some helpful reviews of Storage Rentals of America, shared by real renters with genuine experiences and honest opinions.

    This was my first time renting a storage unit and Crystal was so accommodating and helpful throughout the entire process. She was so kind and provided excellent customer service. They are transparent with the entire document signing process which I appreciated. I highly recommend! ... Read more
    Andrina B. - 2 July 2026
    I had such a great experience at Storage Rentals of America! Crystal was amazing! She made the whole process so easy and stress free. She was super helpful, patient and just really nice to work with. Highly recommend coming here and asking for her if you can! ... Read more
    Samantha L. - 1 May 2026
    I wasn't looking forward to renting a storage unit today but I have to say it was a wonderful experience!! Crystal made the experience stress-free, she was very knowledgeable and explained the process very well. She's definitely a asset to this company very friendly and made sure I understood all the paperwork. By the end of renting a unit I felt like I just had a conversation with a family member. I will definitely recommend this location to everybody!!! Thank You, Kimber Eads ... Read more
    Kimberly E. - 4 March 2026
    Dalton J. - 19 February 2026
    Terri C. - 18 February 2026
    Bailey D. - 20 December 2025
    Bridgit G. - 30 September 2025
    Haley S. - 9 August 2025
    Crystal helped me when I came right after close — she had no obligation to set up my lease but stayed anyways! She was very helpful and the leasing process was a breeze. Very affordable, too. Thank you so much Crystal!! ... Read more
    Clara W. - 5 April 2025
    Best place to rent a storage! At least from prices point of view, the help at the office, and the online system. I can find a 10*20 (z-axis is huge probably 15ft or 20ft!) for $66 , cannot beat that price for literally half a studio apartment size! Also, there was an offer of two free months when I rented a 10*10 unit! Only downside is that the storage access is limited to 6am-10pm, but this can be tolerated I believe. ... Read more
    Captain S. - 4 April 2025
    I worked with Crystal at the Papermill location and she was so extremely helpful! I am a graduate student and wanted to move my belongings to a climate controlled unit with upcoming warmer temperatures and Crystal made the whole process so incredibly easy and was able to find the best size unit that made financial sense for me. If you are looking for storage in the Knoxville area, I would highly recommend the Papermill location of Storage Rentals of America! ... Read more
    Grace T. - 25 March 2025
    From start to finish Crystal has been the best representative of Storage of America and any business I have had the privilege of using. She made my experience so good, she needs a raise! I absolutely love Storage of America and will use them if I need storage in the future. Try them, you will not be disappointed. ... Read more
    Lisa J. - 24 February 2025
    Nice facility. I don't know why there is no image of the units numbering system available. Also there it's parking lot damage and fencing up, but you can still get by unless you have a large truck. Management is very nice. ... Read more
    Kelly B. - 21 February 2025

    About this facility

    Located on Papermill Drive NW in Knoxville, this Storage Rentals of America facility offers storage solutions suited for a variety of needs, with small, medium, and large units available. Whether you're decluttering, moving, or simply need extra space, this facility provides practical options.

    This facility boasts climate-controlled units, ideal for protecting sensitive belongings from Knoxville's humid summers and chilly winters. Ground-level drive-up access makes loading and unloading seamless, while indoor and first-floor access units add convenience. For vehicle enthusiasts, parking and RV storage options are available, perfect for storing cars, campers, or recreational vehicles. A focus on security includes security cameras and an onsite manager, ensuring peace of mind.

    Payment is straightforward with options like credit cards and online payment, and moving supplies are available for purchase to simplify your transition. This facility is an excellent choice for Knoxville residents needing secure, flexible storage for home, business, or recreational needs.

    Price comparison

    See how this facility's unit prices compare to others in Knoxville, broken down by size.

    Small $88/mo
    Location minimum Location maximum
    $21/mo $247/mo
    Medium $179/mo
    Location minimum Location maximum
    $34/mo $368/mo
    Large $271/mo
    Location minimum Location maximum
    $42/mo $863/mo

    Location & walkability

    This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

    28

    out of 100

    Walk Score

    Car-Dependent

    Most errands require a car

    29

    out of 100

    Transit Score

    Some Transit

    A few nearby public transportation options

    31

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 28, Transit Score®: 29, Bike Score®: 31

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Lonas Road EB before Greenbrier Ridge Way

      Transportation 0.28 miles

    • South College

      Transportation 0.35 miles

    • Dollar General

      Shopping 0.38 miles

    • Lucas Lepri Brazilian Jiu Jitsu Knoxville

      Recreation & Entertainment 0.39 miles

    • The Guild Pilates

      Recreation & Entertainment 0.39 miles

    • Arch Studio

      Recreation & Entertainment 0.39 miles

    • Osaka Hibachi and Sushi

      Food & Drinks 0.39 miles

    • Subway

      Food & Drinks 0.39 miles

    • The Family Bubble Laundromat

      Shopping 0.39 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 3980 Papermill Drive NW is accessible during regular access hours, typically Mon-Tue: 9:30 a.m. - 5:30 p.m., Thu-Fri: 9:30 a.m. - 5:30 p.m., Sat: 9:30 a.m. - 4 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Storage Rentals of America - 3980 Papermill Drive NW, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 3980 Papermill Drive NW for specific restrictions and recommendations.

    Storage units for rent – StorageCafe
    Contact this property now:
    (865) 324-0177