Extra Space Storage - 12100 Shiloh Road, Dallas , TX 75228

4.8/5 - 837 Reviews
Location:
12100 Shiloh Road, Dallas , TX 75228
Office hours:
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat: 9 a.m. - 5:30 p.m.

Extra Space Storage - 12100 Shiloh Road, Dallas , TX 75228

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

    Not sure which size you need? Check our size guide to find the perfect fit.
    15x5 Self Storage 75 Sq. Ft.
    Climate-Controlled
    $92/mo
    10x5 Self Storage 50 Sq. Ft.
    Climate-Controlled
    $64/mo
    8x10 Self Storage 80 Sq. Ft.
    $59/mo
    7x10 Self Storage 70 Sq. Ft.
    Climate-Controlled
    $87/mo
    7x10 Self Storage 70 Sq. Ft.
    $51/mo
    5x15 Self Storage 75 Sq. Ft.
    $56/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled
    $64/mo
    5x10 Self Storage 50 Sq. Ft.
    $39/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled
    $33/mo
    5x5 Self Storage 25 Sq. Ft.
    $20/mo
    4x15 Self Storage 60 Sq. Ft.
    $46/mo
    4x10 Self Storage 40 Sq. Ft.
    $31/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled
    $180/mo
    10x15 Self Storage 150 Sq. Ft.
    $94 - $111/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled
    $121/mo
    10x10 Self Storage 100 Sq. Ft.
    $76/mo
    8x20 Vehicle 160 Sq. Ft.
    Car Storage Parking
    $125/mo
    8x20 Self Storage 160 Sq. Ft.
    $117/mo
    5x20 Self Storage 100 Sq. Ft.
    $76/mo
    30x10 Self Storage 300 Sq. Ft.
    $220/mo
    20x15 Self Storage 300 Sq. Ft.
    $220/mo
    20x10 Self Storage 200 Sq. Ft.
    $148/mo
    15x20 Self Storage 300 Sq. Ft.
    $220/mo
    10x30 Self Storage 300 Sq. Ft.
    $220/mo
    10x30 Vehicle 300 Sq. Ft.
    Drive-up Access Parking RV Storage
    $220/mo
    10x25 Vehicle 250 Sq. Ft.
    Drive-up Access Parking RV Storage
    $181/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled
    $234/mo
    10x20 Vehicle 200 Sq. Ft.
    Car Storage Parking
    $125 - $148/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Credit Cards Accepted
    • Enclosed
    • Online Payment
    • RV Storage

    Customer reviews

    4.8/5
    Average rating
    837
    Number of reviews

    Read some helpful reviews of Extra Space Storage, shared by real renters with genuine experiences and honest opinions.

    Zeelo G. - 14 July 2026
    Lee and Lacresha were both very accommodating to our needs, they gave great customer service and made us feel comfortable and welcome. They also worked with us to find the best unit for our needs and definitely made our moving process easier. I really appreciate your time and help with helping us find the right storage unit with a great price. You guys are awesome!!! Definitely assets to Extra Space Storage, I would definitely recommend coming in to get a unit if you are moving they will take care of you and get you ready to move in. ... Read more
    Terry H. - 1 May 2026
    ?????????? Leieh was awesome to work with! She was very kind, patient, and knowledgeable. She took the time to explain everything and made the process smooth and stress-free! You can tell she really cares about helping customers. Thank you, Leieh! ... Read more
    Faith D. - 12 March 2026
    I signed up for a unit at $104 a month. They’ve now raised my rate to $229 a month. (See photos) Absolutely scam artists here. I’m out of town and now having to plan a trip to move units. Shady and unprofessional. Go elsewhere. ... Read more
    Ryan - 6 February 2026
    Cristian D. - 18 January 2026
    Andrew A. - 17 January 2026
    LEIGH is a wonderful person she is sweet very nice, great customer service she goes above and beyond, now and days there is no good customer service any where you go. but when you go to LEIGH!! BEST customer service we love when she helps us because we always leave happy, every business needs people like her she always has a smile on her face and she is always happy. ... Read more
    Nilsa C. - 17 January 2026
    Leigh have great customer support and is very knowledgeable about the services that Extra Space Storage provides. She is very nice with a great personality! Highly highly recommend. Keep being Great Leigh :-) ... Read more
    Samantha W. - 13 January 2026
    Sylver I. - 17 September 2025
    MASTERFUL E. - 19 August 2025
    PLEASE READ!!! INCREASED MY RENT FROM $94 TO $218 IN LESS THAN 15 MONTHS. That's really all I need to say. They base your "month to month" rent off of occupancy so they can just jack up your rate however they'd like and they sure will. Go elsewhere. ... Read more
    Ryan S. - 4 August 2025
    It has only been 12 months since I've been using this company and my rates for a VERY small unit have gone up almost triple the original rate. They reel you in with cheap prices, but that lasts only about 2-3 months ($41.50). They increase their price almost double after that ($67.50), where it has stayed for the last 7-8 months. NOW they are increasing it again to $111.50!!!! I have the same stuff in it, the unit is the same size, there is NO reason to increase the price whatsoever. I've used other storage unit facilities in the past and this has NEVER happened. ... Read more
    Dara J. - 15 June 2025
    Staff is always helpful and nice. A few times I have gone and office has been empty during open hours because there’s usually only 1 person working but that’s common in most storage facilities. They finally fixed climate door 2 and it’s easy access to the facility with the app! This location feels safe and is always clean. The only downside is the pricing going up every few months. ... Read more
    Esmeralda Y. - 28 April 2025
    Booking online was super quick and easy, and I had no problems accessing my unit over the next few days. When I realized I needed a bigger space, Michael was very helpful and friendly. He helped me upgrade to a larger unit in just a 10-minute phone call! Everything was fast, smooth, and stress-free. Great service — highly recommend! ... Read more
    Joanna H. - 28 April 2025
    Ivan B. - 21 March 2025
    I always get the best of services and sooo friendly staff. Crystal is such a doll and so very helpful in helping this dummy here....lol (me) get on the right track! Wouldn't choose any other place like here. Love these folks! ... Read more
    7 P. - 16 March 2025
    Jose V. - 8 March 2025
    There is no way this place legitimately gets 4.8 stars. The storage facility is fine functionally, but the increases in rent are exploitative. I certainly expect a reasonable percentage increase over time. But these criminals will double your rent in the course of a year, betting that you’ll just bend over and take it and won’t move out. Unethical and exploitative. Full stop. ... Read more
    Andrew J. - 5 January 2025
    I paid for 24 hr access.. the manager put me out within a week since I had to go back n forth to my job across the street it was unfair. There is no clause about the times we can or can't go to a unit we paid for. On top of everything we didn't get shit refunded. We was not evicted he asked us to do a move out and he would refund the difference but didn't. Wasted 130 for barely a week . What a joke. I dnt recommend anyone wasting their money ... Read more
    h j. - 13 October 2024

    About this facility

    Located at 12100 Shiloh Road in Dallas, this Extra Space Storage facility offers unit sizes ranging from small to large, catering to a variety of storage needs. Whether you’re decluttering an apartment, storing seasonal items, or safeguarding furniture during a move, this facility has the space to accommodate your belongings.

    The climate-controlled units are ideal for Dallas’ hot summers, protecting temperature-sensitive items such as electronics, wooden furniture, and documents. The facility also features indoor access and drive-up access, making it easy to load and unload items directly from your vehicle. For larger storage needs, such as storing a vehicle or camper, the facility provides parking and RV storage. Security is a priority with features like security cameras, gated access, and an onsite manager for added peace of mind.

    This Extra Space Storage facility also offers contactless renting, online payment, and moving supplies available for purchase, making the process seamless and convenient. It’s a great option for homeowners, renters, or businesses in the Dallas area seeking reliable and well-equipped storage solutions.

    Price comparison

    See how this facility's unit prices compare to others in Dallas, broken down by size.

    Small $54/mo
    Location minimum Location maximum
    $5/mo $430/mo
    Medium $113/mo
    Location minimum Location maximum
    $21/mo $710/mo
    Large $199/mo
    Location minimum Location maximum
    $37/mo $2128/mo

    Location & walkability

    This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

    43

    out of 100

    Walk Score

    Car-Dependent

    Most errands require a car

    56

    out of 100

    Transit Score

    Good Transit

    Many nearby public transportation options

    34

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 43, Transit Score®: 56, Bike Score®: 34

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Northwest @ Shiloh - W - FS

      Transportation 0.23 miles

    • Murphy USA

      Services 0.24 miles

    • Shiloh @ Northwest - N - FS

      Transportation 0.24 miles

    • Taco Cabana

      Food & Drinks 0.25 miles

    • Denny's

      Food & Drinks 0.34 miles

    • Starbucks

      Food & Drinks 0.35 miles

    • Gem Cars Inc.

      Shopping 0.35 miles

    • Auto Liquidators Plus

      Shopping 0.35 miles

    • Motel 6

      Services 0.36 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 12100 Shiloh Road is accessible during regular access hours, typically Mon-Fri: 9:30 a.m. - 6 p.m., Sat: 9 a.m. - 5:30 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Extra Space Storage - 12100 Shiloh Road, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 12100 Shiloh Road for specific restrictions and recommendations.

    Storage units for rent – StorageCafe
    Contact this property now: