SmartStop Self Storage - 2280 North Custer Road, McKinney, TX 75071

4.7/5 - 454 Reviews
Location:
2280 North Custer Road, McKinney, TX 75071
Office hours:
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat: 9 a.m. - 4 p.m.
  • Sun: 10 a.m. - 2 p.m.
(469) 609-1551

SmartStop Self Storage - 2280 North Custer Road, McKinney, TX 75071

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

    Not sure which size you need? Check our size guide to find the perfect fit.
    10x5 Self Storage 50 Sq. Ft.
    Climate-Controlled First Floor Access
    $89/mo
    7.5x10 Self Storage 75 Sq. Ft.
    $134/mo
    5x10 Self Storage 50 Sq. Ft.
    $92/mo
    5x5 Self Storage 25 Sq. Ft.
    $47/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled First Floor Access
    $46/mo
    15x10 Self Storage 150 Sq. Ft.
    Climate-Controlled First Floor Access
    $225/mo
    10x15 Self Storage 150 Sq. Ft.
    $259/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled First Floor Access
    $225/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled First Floor Access
    $172/mo
    10x10 Self Storage 100 Sq. Ft.
    $163/mo
    20x10 Self Storage 200 Sq. Ft.
    Climate-Controlled First Floor Access
    $334/mo
    10x30 Self Storage 300 Sq. Ft.
    Climate-Controlled First Floor Access
    $439/mo
    10x20 Self Storage 200 Sq. Ft.
    $342/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled First Floor Access
    $334/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Security Camera
    • Gate
    • Parking
    • Credit Cards Accepted
    • First Floor Access
    • Online Payment

    Customer reviews

    4.7/5
    Average rating
    454
    Number of reviews

    Read some helpful reviews of SmartStop Self Storage, shared by real renters with genuine experiences and honest opinions.

    The ease at which I was able to complete the application online was incredibly nice. The first trip to the storage location, I was meant by a very nice lady who walked me through the process, which took very little time at all. She walked me to my unit, wanting to make sure that I was completely happy with what I was renting. Overall, it has been an enjoyable experience so far. ... Read more
    Chris V. - 18 June 2026
    CARSON!! what a fantastic blessing, this young man was informative and considerate! Helped me understand my grace period and what I WAS ALLOWED, while also advocating for the company! What a rare gem! So grateful for him CALLING ME to help me figure out how to navigate moving forward! My situation is unique and he was wonderful! Thank you for this man! ... Read more
    little f. - 22 April 2026
    I had a great experience with Smart Stop Self Storage. The facility was clean, well-maintained, and easy to access. What really stood out, though, was the excellent customer service. Carson, the manager, was incredibly helpful throughout the entire process. He was not only kind and approachable, but also very knowledgeable and smart when it came to answering questions and finding the best storage solution for my needs. His professionalism made everything smooth and stress-free. I highly recommend this location to anyone looking for reliable storage and outstanding service. ... Read more
    Frisco L. - 21 April 2026
    Brian W. - 26 February 2026
    Nima N. - 9 February 2026
    This place is an absolutely amazing storage. I have been in communication with Miss Karen since the opening of my storage unit. This company is upstanding. They are patient. They are overstanding and will work with you. I have been both blessed and humbled by this location and I am extremely grateful for the individuals whom I have had the pleasure of speaking with. I highly recommend this location. ... Read more
    Lauren W. - 19 January 2026
    I came here looking to rent a unit for about a month while traveling. The staff here were so kind and professional! They helped me get exactly what I was looking for. 10/10 experience and I absolutely would recommend! ... Read more
    Kiani L. - 16 December 2025
    Bayli S. - 8 October 2025
    I met with Karen the office manager today to view couple of storage units at 2280 McKinney Facility. Karen explained the available units and helped me put the rental lease. It was a great experience renting the storage unit for the first time at SmartStop Self Storage. Thank you Karen. ... Read more
    NITIN K. - 26 August 2025
    Great storage facility. Karen was super friendly and helpful. She has a fun personality that I really liked. The facility is kept well and the climate controlled unit was pretty easy to access. I was a bit worried that I would have a long haul, but there was actually 2 different doors to enter inside of the building where my unit is. My only criticism is that you have to use a round/bubble lock, which I don't remember being highlighted online when I signed up for my unit. Possibly I could have missed it, but I would have appreciated a better heads up, as I had already purchased a lock and if I had known, I would have purchased the round lock instead for like $6.50. So I had to buy one at the facility for $20. All in all a good experience though. ... Read more
    FLS M. - 26 August 2025
    I have been renting from smart stop for a year now. I am so busy, and the representatives at Smart Stop always send me a friendly reminder which I like because when life happens your mind is elsewhere. The facility is very clean. The customer service is great. I will continue to rent at Smart Stop. Please stop by and view the units. A very satisfied customer ... Read more
    Alli L. - 30 June 2025
    Patrick K. - 11 June 2025
    I started filling out an application while I was shopping for storage units. They have been harassing me ever since. I have received an insane amount of emails and text messages and get this, they have called me 23 times. Today they called, I sent the call to voicemail, they called back one minute later, same again, called back immediately, ignored the call. They called me again one minute later and I picked up. I asked why they would possibly call me so many times and the lady told me it was their policy. I told her to stop harassing me and to never call me again. She called me back a few minutes later and would not take no for an answer. I specifically went to another place because of their harassment. This should be illegal. Whoever in management is making their employees make these calls should be fired. I am going to lose my mind completely if these people call me again ... Read more
    Crashbandicoot69 - 17 April 2025
    Nathan helped us out today with picking which unit would be the best for us both in price and in space. He was very thorough in his explanation, well informed, and really took the time to give us a detailed break down of the process. Would recommend to others it was an overall nice experience! ... Read more
    Cristina - 1 March 2025
    I did not have a good experience. After 6 months of rental, the rent was increased at a disappointing 120%. Also, the staff is not trained properly in order to make corrections when they were the ones who made the mistake. I was charged a monthly fee even after giving the proper notice and moving out. I am told that I will have to wait for a week in order to be credited because the General Manager is at a conference for the week. This is not the way to conduct business. I will never rent there again. ... Read more
    Laquise B. - 7 February 2025
    You’ll be PRETTY NUTS if you don’t use this storage company! I was with two other storage people and this one is by far the best I’ve seen. Not only great prices but great people. Karen helped me, Encouraged me, and better yet put a smile on my face. With customer service going down hill nowadays it was a great sigh of relief if you can believe it to have someone like Karen help me out. That is what I look for mainly when doing business with people is their customer service because then you will know in the future of working with them how it’s going to be ! ... Read more
    Zil M. - 18 January 2025
    The ladies who work here were very friendly when I was getting checked in. They didn’t take long at all to get my lease signed and first payment made. I moved from out of state and rented a unit sight unseen. I like the fact that it’s all one level so no worries about taking elevators of climbing stairs to get to your unit. Also one way in and out so pretty secure as well. They didn’t have the same specials as other places but the cost of the unit for the size was too good to pass up on. I got a 10 X 20 climate controlled unit for under $100. Great deal I’ll say. (prices do vary so keep that in mind). ... Read more
    Kendall W. - 17 January 2025
    Friendly people. The place seems well kept. Some unexpected cost like they make you pay for a lock ($18.99) and online pricing is only good for 6 months then a BIG increase. Keeps me from giving it 5 stars. These things were not mentioned on the phone when talking to sales person. Also, note there is a one time admin fee for $29. My first day so we’ll give it 4 stars for the friendly staff and facility being clean. It may change. ... Read more
    Tito E. - 9 December 2024

    About this facility

    Located at 2280 North Custer Road, this SmartStop Self Storage facility in McKinney, Texas, offers a range of unit sizes—small, medium, and large—to suit various storage needs. The climate-controlled units are ideal for protecting sensitive items from the region's hot and humid summers, ensuring your belongings remain in top condition year-round.

    This facility provides convenient features such as drive-up access, indoor units, and first-floor access, making loading and unloading items straightforward and hassle-free. Enhanced security measures, including security cameras, gated entry, and an onsite manager, provide peace of mind for customers. For customers needing vehicle storage, parking is available, offering ample space for cars or other vehicles.

    To simplify the process, this SmartStop Self Storage facility offers online payment options and accepts credit cards, ensuring accessibility and convenience. With moving supplies available for purchase, it’s a practical choice for locals in McKinney experiencing a move or needing extra space. This facility is well-suited for both long-term storage and temporary transitions.

    Price comparison

    See how this facility's unit prices compare to others in McKinney, broken down by size.

    Small $82/mo
    Location minimum Location maximum
    $11/mo $190/mo
    Medium $209/mo
    Location minimum Location maximum
    $49/mo $500/mo
    Large $362/mo
    Location minimum Location maximum
    $75/mo $1055/mo

    Location & walkability

    This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

    32

    out of 100

    Walk Score

    Car-Dependent

    Most errands require a car

    31

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 32, Bike Score®: 31

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Taco Bueno

      Food & Drinks 0.18 miles

    • Burger King

      Food & Drinks 0.19 miles

    • Sherwin-Williams

      Shopping 0.25 miles

    • The UPS Store

      Services 0.26 miles

    • Whataburger

      Food & Drinks 0.26 miles

    • T-Mobile

      Shopping 0.26 miles

    • Starbucks

      Food & Drinks 0.27 miles

    • Murphy USA

      Services 0.28 miles

    • Walmart Supercenter

      Grocery Stores 0.38 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 2280 North Custer Road is accessible during regular access hours, typically Mon-Fri: 9:30 a.m. - 6 p.m., Sat: 9 a.m. - 4 p.m., Sun: 10 a.m. - 2 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At SmartStop Self Storage - 2280 North Custer Road, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 2280 North Custer Road for specific restrictions and recommendations.

    Storage units for rent – StorageCafe
    Contact this property now:
    (469) 609-1551