Public Storage - 1919 West 15th Street, Plano, TX 75075

4.7/5 - 144 Reviews
Location:
1919 West 15th Street, Plano, TX 75075
Office hours:
24/7 ACCESS
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat-Sun: 9:30 a.m. - 5 p.m.
24/7 ACCESS

Public Storage - 1919 West 15th Street, Plano, TX 75075

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • 24 hour access

    Access your unit any time, day or night, when available

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

    Not sure which size you need? Check our size guide to find the perfect fit.
    8x10 Self Storage 80 Sq. Ft.
    Climate-Controlled Elevator Swing First Floor Access
    $438/mo
    8x10 Self Storage 80 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $346/mo
    7x7.5 Self Storage 53 Sq. Ft.
    Climate-Controlled Elevator Swing First Floor Access
    $210/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator Swing First Floor Access
    $178/mo
    5x10 Self Storage 50 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $130 - $139/mo
    10x16 Self Storage 160 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $245/mo
    10x15 Self Storage 150 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $213/mo
    10x12 Self Storage 120 Sq. Ft.
    Climate-Controlled Elevator Swing First Floor Access
    $345/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Elevator Swing First Floor Access
    $284/mo
    10x10 Self Storage 100 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $217 - $268/mo
    12x40 Vehicle 480 Sq. Ft.
    Boat Storage Roll-Up Drive-up Access Outdoor Access Parking RV Storage
    $525/mo
    10x30 Vehicle 300 Sq. Ft.
    Boat Storage Roll-Up Drive-up Access Outdoor Access Parking RV Storage
    $409/mo
    10x24 Vehicle 240 Sq. Ft.
    Car Storage Roll-Up Drive-up Access Outdoor Access Parking
    $313/mo
    10x20 Vehicle 200 Sq. Ft.
    Car Storage Drive-up Access Outdoor Access Parking
    $137/mo
    10x20 Vehicle 200 Sq. Ft.
    Car Storage Roll-Up Drive-up Access Outdoor Access Parking
    $115/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • 24 hour access
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Security Camera
    • Gate
    • Parking
    • Credit Cards Accepted
    • Elevators
    • First Floor Access
    • Online Payment
    • RV Storage

    Customer reviews

    4.7/5
    Average rating
    144
    Number of reviews

    Read some helpful reviews of Public Storage, shared by real renters with genuine experiences and honest opinions.

    My rate doubled after about a year. I ended up moving to a smaller unit, but I fully expect that rate to increase dramatically. Hopefully I can move my stuff out before then. The gate has been broken for months, so there's a lack of security. I've tried to visit to the office multiple times in one day during business hours, but it has been locked with no staff present. This was after I had called earlier in the day to make sure they were open. Take your business somewhere else if you can. Two stars because the app is user friendly. ... Read more
    Albert N. - 19 January 2026
    Rent storage few months had 2 TV s. In the storage 1 was 65 inches. Brand new steal had plastic on the front of the TV and other was 55 inches TV. I had few years. Wen I rented house ?? I went to pick up my TV s from storage. Plug ?? them in and not just 1. But. The 2. TV s. Where broke i can see maybe 1. But 2. TV. S lucky I took off. The. Insurance so no claim public storage cut off my locks was in there on the 6th. Told me. Would be 20 dollars late fee. Never expected them to cut my locks ?? off on 6th day. N 2 TV s are broke ?????? ... Read more
    Jonathan B. - 29 September 2025
    If you have items in B Unit from around May—especially June and July 2025—you should check on them immediately. That unit has had no AC for months, despite being advertised as climate-controlled. I have complained repeatedly, but nothing has been done. Meanwhile, they still expect full monthly payment. The heat in that storage 24/7 during the Texas summer has damaged my belongings—my bags are peeling, and my wax candles have completely melted. It’s unacceptable for a “climate control” storage facility to let this ... Read more
    mwelle y. - 8 August 2025
    Been with them before they turned into Public Storage from Self Service years back. Recently they’ve experienced a staffing issue. I’ve called four times in the past 24 hrs during their business hours, no answer or reply including the time I physically pulled up and no one was present in the office. Can’t get a hold of them nor can you find anyone there. If it wasn’t for the discount, my business would be elsewhere but they can call you all day but not pickup such if kinda weird especially cause they needed me to come down. Please do better and hire more people ASAP ... Read more
    Phil B. - 18 July 2025
    Thomas, at the 15th&Custer location, is the absolute kindest, most considerate facilities manager I've come across! I was having several issues with my account login and auto-pay. He was so patient and diligently went through each issue until we got them all resolved. He helped me get a refund on my late fee and a discount! I wish everyone was as pleasant to work with. He put a big smile on my face and I would highly recommend this location! ... Read more
    Amber H. - 29 March 2025
    Since Thomas has been the property manager, he's done such a great job not only in maintaining the facility, but his kindness and problem solving abilities are beyond reproach. The interactions between customers are far more than I anticipated. Keep up the Great Work Thomas! We appreciate you being there. ... Read more
    Paul T. - 2 March 2025
    I can’t thank Thomas enough for accommodating me with my move-in Storage. He also made sure that I got the savings that were presented online. I highly recommend Public Storage due to their ability to staff their properties with employees like Thomas. ?????????? ... Read more
    Emily W. - 27 February 2025
    I set up a reservation online; I was called and I told the person I’d come in. When I got there, no one was present. I called and was told I had to set up an appointment which was news to me. In any case, it was obvious that this is not a place where security matters - the gate was broken and standing wide open. It looked like it had been that way for a while. I rented elsewhere. ... Read more
    B B. - 20 November 2024
    Had the best experience at Public Storage on 15th in Plano! Seamless purchase of a storage room. It’s the perfect size and I can safely and easily access! Super clean and affordable. Amazing customer service from Thomas. Thanks so much! ... Read more
    J J. - 26 October 2024

    About this facility

    Located at 1919 West 15th Street, this Public Storage facility in Plano, TX, provides a versatile range of storage solutions designed to meet the needs of the local community. With small, medium, and large units available, customers can choose a space that suits their belongings, whether it’s a few boxes or the contents of an entire home. Many units feature roll-up and swing doors for added convenience, while the option for climate-controlled units ensures your items are protected from Plano's hot summers and fluctuating temperatures.

    This facility is packed with features to make access secure and hassle-free. Customers can enjoy 24-hour access, drive-up access, and even elevator service for upper-level units, ensuring convenience for heavy or bulky items. With parking and dedicated RV storage available, it’s also a perfect solution for vehicle storage. Enhanced security measures, such as a gated entry, security cameras, and an onsite manager, provide peace of mind.

    For added convenience, this facility accepts online payment and credit cards, and offers moving supplies through its retail section. This Public Storage facility is an excellent choice for Plano residents needing flexible, secure, and accessible storage options, whether for personal or business use.

    Price comparison

    See how this facility's unit prices compare to others in Plano, broken down by size.

    Small $260/mo
    Location minimum Location maximum
    $10/mo $438/mo
    Medium $261/mo
    Location minimum Location maximum
    $32/mo $345/mo
    Large $300/mo
    Location minimum Location maximum
    $25/mo $1500/mo

    Location & walkability

    This storage facility is in a highly accessible area with excellent walkability and public transit options.

    78

    out of 100

    Walk Score

    Very Walkable

    Most errands can be accomplished on foot

    26

    out of 100

    Transit Score

    Some Transit

    A few nearby public transportation options

    56

    out of 100

    Bike Score

    Bikeable

    Some bike infrastructure

    Walk Score®: 78, Transit Score®: 26, Bike Score®: 56

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Texas Paint & Wallpaper

      Shopping 0.02 miles

    • Popeyes

      Food & Drinks 0.02 miles

    • Wells Fargo

      Services 0.05 miles

    • KFC

      Food & Drinks 0.05 miles

    • Chase

      Services 0.08 miles

    • Arby's

      Food & Drinks 0.08 miles

    • Metro by T-Mobile

      Shopping 0.09 miles

    • Mi-T Fine Car Wash

      Services 0.09 miles

    • The UPS Store

      Services 0.1 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 1919 West 15th Street offers 24/7 access, allowing you to visit your unit at your convenience.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Public Storage - 1919 West 15th Street, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 1919 West 15th Street for specific restrictions and recommendations.

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