Extra Space Storage - 12211 North IH 35, San Antonio, TX 78233

4.9/5 - 999 Reviews
Location:
12211 North IH 35, San Antonio, TX 78233
Office hours:
24/7 ACCESS
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat: 9 a.m. - 5:30 p.m.
24/7 ACCESS

Extra Space Storage - 12211 North IH 35, San Antonio, TX 78233

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • 24 hour access

    Access your unit any time, day or night, when available

    Not sure which size you need? Check our size guide to find the perfect fit.
    10x5 Self Storage 50 Sq. Ft.
    Climate-Controlled
    $110/mo
    10x5 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator
    $45/mo
    7x12 Self Storage 84 Sq. Ft.
    Climate-Controlled Elevator
    $86/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled
    $110/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator
    $45/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled
    $64/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Elevator
    $25/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled
    $166/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled Elevator
    $135/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled
    $111/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Elevator
    $99/mo
    10x30 Self Storage 300 Sq. Ft.
    Climate-Controlled
    $285/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled
    $197/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled Elevator
    $169/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • 24 hour access
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Credit Cards Accepted
    • Elevators
    • Multi-Level Storage
    • Online Payment

    Customer reviews

    4.9/5
    Average rating
    999
    Number of reviews

    Read some helpful reviews of Extra Space Storage, shared by real renters with genuine experiences and honest opinions.

    Courtney S. - 19 June 2026
    Tyrone M. - 4 June 2026
    Thanks so much John for all the great hospitality and amazing prices not to mention making it easy is to transfer units. Also, if you guys want a very clean facility, come here talk to John never had any issues with bugs or any mice thank y’all so much. ... Read more
    jolene b. - 20 January 2026
    Extra Space Storage makes the process simple and efficient, you can handle everything online or by phone, then pick up your keys right at the assigned unit. The staff is friendly and helpful, the grounds are secure and clean, carts are always available, and the elevators are reliable. A smooth, stress-free experience every time ... Read more
    Suzanne D. - 10 December 2025
    I would give this place 0 starts if I could. The lack of communication is incredible. I’ve been a tenant for more than a year, constant rent increases, with no changes whatsoever. I’m almost paying $80 more than what I started with. $200 for a 10x10 on the second floor. Apparently there was a huge break in that me and a lot of other people never heard a peep about until reading others reviews. After calling ( the same number they respond to reviews with to “discuss issues further” btw ) to inquire about that issue, of course no one answered, as usual. So I don’t understand where the extra money I’m paying is going, because it’s not towards ac costs, security or staffing. Getting ready to head to Olaf 10 minutes down the street at Surepoint self storage, they guarantee a solid price for 12 months, and ANSWER THE PHONE. ... Read more
    Tiffany E. - 23 September 2025
    Very kind. So clean. Amazing staff. Update: my storage was broken into. There are basically no cameras and they broke into 8 units including mine. It was trashed a bunch of stuff taken. This place you need to put a code in 2 times to get in yet they some how got in and raided 8 units without someone knowing ?? I'd think twice about this place also they raise the rent up like crazy it's ridiculous ... Read more
    laura D. - 4 September 2025
    I had a great experience at Extra Space Storage. John was very helpful, professional, and made the whole process quick and easy. He took the time to answer my questions and made sure I got the right storage unit for my needs. Highly recommend! ... Read more
    J. A. - 26 August 2025
    Nyah at the storage unit deserves all five stars and more! From the moment I walked in December 2024, she was incredibly friendly and helpful. She's the reason I've decided to reserve a unit here for the SECOND TIME! She answered all my questions with a smile and went above and beyond to make sure I had everything I needed. Nyah is an absolute gem, and her excellent customer service is the reason I'll recommend this place to everyone. Thank you, Nyah & Extra Space Storage for having her on board! =D God Bless Y'all ... Read more
    Candace A. - 31 July 2025
    We recently contacted Extra Space Storage for information, and the customer service we received was truly exceptional—easily a 5-star experience. From the moment we spoke with Naya, it was clear that she genuinely cared about helping us and went above and beyond to provide thorough, detailed answers to all our questions. Her professionalism and deep knowledge made it an easy decision to choose Extra Space Storage. The entire setup process was quick and seamless, and she even took the time to walk us through how to use the app. Naya is the reason we chose to stay with Extra Space Storage. Thank you, Naya, for your outstanding service—you truly made a difference! ... Read more
    Jorge A. - 31 July 2025
    I had a Great Experience! Nyah and Niambi were extremely friendly when I entered the facility. They helped me get a climate controlled storage and the first month free! Very Clean and Neat facility and they were very knowledgeable and helpful. I highly recommend this facility! ... Read more
    Jonathan A. - 19 April 2025
    absolutely AMAZING experience, made getting set up on the app super easy. even told me of the little trouble needed to go through the app to get the code, but still super helpful!!! loved my experience !’n ... Read more
    Carly G. - 4 April 2025
    I definitely recommend this place. Catherine and Naya were extremely helpful regarding all of my questions regarding our storage unit. They are professional and made our experience very clear and smooth. Thank you both. ... Read more
    Ana N. - 26 March 2025
    NYAH was genuinely willing to help me out, to recommend me what I needed according to my circumstances. The facility is spotless, very well maintained and it's very well located. Thank you so much for all your help! ???? ... Read more
    Claudia M. - 24 March 2025
    I had a great experience with Extra Space Storage! The facility is clean, well-maintained, and secure. The staff was incredibly helpful and professional, making the rental process smooth and hassle-free. The climate-controlled units are a huge plus, and the access hours are very convenient. I highly recommend this location for anyone looking for reliable and affordable storage! ... Read more
    Gustavo P. - 15 February 2025
    I was helping my friend move his belongings to the new area. I was looking for a restroom and saw the ladies who works in “the office”. They were really nice, Nyah the manager and Katherine the assistant manager. They maintain the area very well and the facility looks very clean, even the bathroom. The manager helped us find some good places to eat and gave us some water. Keep up the good work and thank you for the kindness. -Zaw ... Read more
    Zaw A. - 8 December 2024

    About this facility

    This Extra Space Storage facility, located at 12211 North IH 35 in San Antonio, TX, offers storage solutions in small, medium, and large units, catering to a variety of storage needs. Conveniently situated near a major thoroughfare, this facility is easily accessible for both residents and businesses in the area.

    To protect your belongings from San Antonio’s heat and humidity, this facility features climate-controlled units, ensuring sensitive items remain in excellent condition. With indoor access and elevators, navigating this multi-level facility is simple and hassle-free. For those requiring convenient loading and unloading, units with drive-up access are also available. The facility provides 24-hour access, allowing flexibility to retrieve items at any time, alongside robust security measures including security cameras, a gated entrance, and an onsite manager for added peace of mind.

    Additional perks include parking availability, making it suitable for vehicle storage, and contactless renting for seamless transactions. With options for online payment and moving supplies available for purchase, this facility is designed for convenience. Ideal for individuals, families, and businesses, this Extra Space Storage location stands out with its secure, accessible, and customer-focused features.

    Price comparison

    See how this facility's unit prices compare to others in San Antonio, broken down by size.

    Small $69/mo
    Location minimum Location maximum
    $10/mo $337/mo
    Medium $128/mo
    Location minimum Location maximum
    $30/mo $650/mo
    Large $217/mo
    Location minimum Location maximum
    $31/mo $1205/mo

    Location & walkability

    This storage facility is in an area with minimal walkability and limited public transit options. A personal vehicle is recommended for most trips.

    24

    out of 100

    Walk Score

    Car-Dependent

    Almost all errands require a car

    17

    out of 100

    Transit Score

    Minimal Transit

    It is possible to get on a bus

    28

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 24, Transit Score®: 17, Bike Score®: 28

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Sam's Club

      Services 0.18 miles

    • 7-Eleven

      Services 0.2 miles

    • QuikTrip

      Services 0.25 miles

    • Universal Toyota

      Shopping 0.3 miles

    • Best Western Garden Inn

      Services 0.3 miles

    • Avis

      Services 0.31 miles

    • Ambius

      Shopping 0.41 miles

    • CarMax

      Shopping 0.5 miles

    • Subway

      Food & Drinks 0.55 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 12211 North IH 35 offers 24/7 access, allowing you to visit your unit at your convenience.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Extra Space Storage - 12211 North IH 35, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 12211 North IH 35 for specific restrictions and recommendations.

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