Public Storage - 12710 Nacogdoches Road, San Antonio, TX 78217

4.7/5 - 330 Reviews
Location:
12710 Nacogdoches Road, San Antonio, TX 78217
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat-Sun: 9:30 a.m. - 5 p.m.

Public Storage - 12710 Nacogdoches Road, San Antonio, TX 78217

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

  • Retail Available

    Moving and packing supplies available for purchase on-site

    Not sure which size you need? Check our size guide to find the perfect fit.
    5x10 Self Storage 50 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $54/mo
    5x10 Self Storage 50 Sq. Ft.
    Elevator Access Swing First Floor Access
    $51/mo
    5x10 Self Storage 50 Sq. Ft.
    Swing First Floor Access
    $40/mo
    10x15 Self Storage 150 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $100/mo
    10x10 Self Storage 100 Sq. Ft.
    Roll-Up Drive-up Access First Floor Access Outdoor Access
    $84/mo
    10x30 Vehicle 300 Sq. Ft.
    Boat Storage Roll-Up Drive-up Access Outdoor Access Parking RV Storage
    $196/mo
    10x20 Self Storage 200 Sq. Ft.
    Roll-Up
    $149/mo
    10x20 Vehicle 200 Sq. Ft.
    Car Storage Roll-Up Drive-up Access Outdoor Access Parking
    $131/mo
    No units are currently available.

    Amenities & features

    • Indoor
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Credit Cards Accepted
    • Elevators
    • First Floor Access
    • Online Payment
    • RV Storage

    Customer reviews

    4.7/5
    Average rating
    330
    Number of reviews

    Read some helpful reviews of Public Storage, shared by real renters with genuine experiences and honest opinions.

    Dani Q. - 4 March 2026
    Teresa C. - 13 February 2026
    I have had a storage unit here for over a year and today when I opened my unit, I was shocked to see a very large rat climbing up the wall inside the facility. I want to be clear that I did not store any food at all in my unit. This is not a new issue. I have been dealing with concerns for over a year, and every time I leave a voicemail for the manager, I never receive a call back. The lack of communication and accountability is extremely frustrating. Seeing rodents in a storage facility is unacceptable, especially when customers are trusting the company with personal and valuable belongings. This raises serious concerns about cleanliness, pest control, and overall management. I would not recommend this location unless they significantly improve pest control and customer service. The photo attached is an example of the size that the rat was ... Read more
    Chante M. - 21 January 2026
    Awesome customer service! I live in another city, and had not accessed my unit in several months. I needed to know what the unit door lock looked like, so I could bring the right key. Rachel was very helpful, and promptly called me back with the info I needed. Saved me a lot of time. Additionally, she provided useful tips on access to the property. Great customer service! ... Read more
    Mary A. - 10 January 2026
    I had a major issue with my unit and was not happy about it! I went in and Kenneth was so awesome! He took the time to figure out what happened and fixed the situation on the spot. It’s because of Kenneth and his great customer service that I will continue to use public storage. Thank you very much and keep up that excellent customer service you provide Kenneth! ?? ... Read more
    danielle R. - 30 September 2025
    I wanted to talk about a mediocre experience regarding my visit to this location today. I was treated like a trespasser by the manager on duty over a simple mistake (I was tailgating into the property behind her. People have done this to my husband and I many times and nobody said anything to them). She came out of her SUV wagging her finger at me like I was a pet misbehaving(it can be seen on camera) and when I told her that I have a gate code and a unit here, she was still talking down to me like I was a child. I found the experience very rude and disrespectful. She did point out the rules posted on the gate, but she could have approached the situation with professionalism (she didn't. At all). No customer should be treated this way over a mistake and I hope this doesn't happen to anyone else in the future. ... Read more
    Rosie “. - 26 September 2025
    nancy V. - 5 September 2025
    Merrin N. - 27 August 2025
    Laylani C. - 17 July 2025
    Alexis P. - 22 March 2025
    Had an issue with billing and Jesse called and resolved it quickly. Super great customer service!! You will not find a better place to store your things: best price, cleanliness, and customer service by far. ... Read more
    Aaron V. - 29 November 2024
    This is a really great facility they really listen to your concerns and do their best to help you when needed they will resolve the issue and even go above and beyond to do a little extra I would highly recommend this storage facility very nice ... Read more
    Angel J. - 22 November 2024
    Joi H. - 9 October 2024
    I have always paid my bills on time. I first signed up on 7/2022 for their smallest unit, which was $30.00 monthly. A few months later, they bumped it up to $43.00, then months later, $52.00, then a few months later, $69. I “got lucky” because I complained, and they agreed not to increase it for at least three months. Now, next month? $91.00. That means a 300%+ increase in rent in less than two years. They can not even suggest that they do this to clients to up their stock price, which is down 18% since I rented. They are exploiting the fact that I have very personal items in the unit and am not currently in the state. Otherwise, I would take my stuff and go elsewhere. 300%+ increase in less than two years. Let that sink in for a minute, then ask yourself, can you trust this company? Going from paying $360.00 a year to over $1,000.00 is truly insane. It should be illegal for them to exploit renters like this, but when someone finally gets fed up and leaves, they just start the process all over again, exploit as long as they can, then rinse and repeat. Very nice people, really, so long as you do not mind getting screwed in the process. Stay clear of public storage. ... Read more
    Alex C. - 25 June 2024

    About this facility

    Located at 12710 Nacogdoches Road in San Antonio, TX, this Public Storage facility offers a variety of storage solutions to fit your needs. With unit sizes ranging from small to large, it accommodates everything from seasonal decorations to the contents of an entire home. Whether you're decluttering, downsizing, or in transition, the variety of unit options ensures you'll find the right fit.

    This facility provides convenient features like drive-up access, indoor storage, and elevators, making loading and unloading items easy, even for upper-level units. Security is a priority here, with security cameras, gated access, and an onsite manager ensuring peace of mind. For those needing vehicle storage, the parking and RV storage options are ideal for protecting your vehicles or recreational equipment. The Texas heat is no challenge with climate-controlled units to safeguard sensitive items.

    With contactless renting, online payment, and moving supplies available for purchase, this facility simplifies the storage process from start to finish. It's a great choice for San Antonio residents looking for efficient and secure storage options with modern conveniences.

    Price comparison

    See how this facility's unit prices compare to others in San Antonio, broken down by size.

    Small $48/mo
    Location minimum Location maximum
    $10/mo $299/mo
    Medium $92/mo
    Location minimum Location maximum
    $25/mo $585/mo
    Large $159/mo
    Location minimum Location maximum
    $31/mo $1200/mo

    Location & walkability

    This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

    66

    out of 100

    Walk Score

    Somewhat Walkable

    Some errands can be accomplished on foot

    33

    out of 100

    Transit Score

    Some Transit

    A few nearby public transportation options

    45

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 66, Transit Score®: 33, Bike Score®: 45

    Neighbourhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Dunkin'

      Food & Drinks 0.3 miles

    • Whataburger

      Food & Drinks 0.4 miles

    • Walmart Supercenter

      Grocery Stores 0.4 miles

    • 7-Eleven

      Grocery Stores 0.5 miles

    • Exxon

      Services 0.5 miles

    • DQ Grill & Chill

      Food & Drinks 0.5 miles

    • pOpshelf

      Shopping 0.5 miles

    • Intown Suites

      Services 0.6 miles

    • H-E-B Pharmacy

      Services 0.6 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    The facility at 12710 Nacogdoches Road is accessible during regular access hours, typically Mon-Fri: 9:30 a.m. - 6 p.m., Sat-Sun: 9:30 a.m. - 5 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Public Storage - 12710 Nacogdoches Road, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 12710 Nacogdoches Road for specific restrictions and recommendations.

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