Extra Space Storage - 14657 Potranco Road, San Antonio, TX 78253

4.8/5 - 137 Reviews
Location:
14657 Potranco Road, San Antonio, TX 78253
Office hours:
24/7 ACCESS
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat: 9 a.m. - 5:30 p.m.
24/7 ACCESS

Extra Space Storage - 14657 Potranco Road, San Antonio, TX 78253

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • 24 hour access

    Access your unit any time, day or night, when available

    Not sure which size you need? Check our size guide to find the perfect fit.
    10x8 Self Storage 80 Sq. Ft.
    Climate-Controlled
    $99/mo
    10x8 Self Storage 80 Sq. Ft.
    Climate-Controlled Elevator
    $82/mo
    10x7 Self Storage 70 Sq. Ft.
    Climate-Controlled
    $89/mo
    10x7 Self Storage 70 Sq. Ft.
    Climate-Controlled Elevator
    $74/mo
    10x5 Self Storage 50 Sq. Ft.
    Climate-Controlled
    $70/mo
    10x5 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator
    $57/mo
    8x10 Self Storage 80 Sq. Ft.
    Climate-Controlled
    $99/mo
    8x10 Self Storage 80 Sq. Ft.
    Climate-Controlled Elevator
    $82/mo
    8x8 Self Storage 64 Sq. Ft.
    Climate-Controlled
    $84/mo
    8x8 Self Storage 64 Sq. Ft.
    Climate-Controlled Elevator
    $71/mo
    7x10 Self Storage 70 Sq. Ft.
    Climate-Controlled
    $89/mo
    7x10 Self Storage 70 Sq. Ft.
    Climate-Controlled Elevator
    $59/mo
    7x8 Self Storage 56 Sq. Ft.
    Climate-Controlled Elevator
    $61/mo
    6x10 Self Storage 60 Sq. Ft.
    Climate-Controlled Elevator
    $65/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled
    $70/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator
    $57/mo
    5x8 Self Storage 40 Sq. Ft.
    Climate-Controlled
    $56/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled
    $41/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Elevator
    $34/mo
    20x7 Self Storage 140 Sq. Ft.
    Climate-Controlled Elevator
    $126/mo
    16x10 Self Storage 160 Sq. Ft.
    Climate-Controlled Elevator
    $136/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled
    $182/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled Elevator
    $130/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled
    $136/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Elevator
    $97/mo
    20x20 Self Storage 400 Sq. Ft.
    Climate-Controlled
    $432/mo
    20x20 Self Storage 400 Sq. Ft.
    Climate-Controlled Elevator
    $292/mo
    20x15 Self Storage 300 Sq. Ft.
    Climate-Controlled Elevator
    $238/mo
    20x10 Self Storage 200 Sq. Ft.
    Climate-Controlled Elevator
    $178/mo
    10x30 Self Storage 300 Sq. Ft.
    Climate-Controlled
    $351/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled
    $271/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled Elevator
    $153/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • 24 hour access
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Elevators
    • Multi-Level Storage
    • Online Payment

    Customer reviews

    4.8/5
    Average rating
    137
    Number of reviews

    Read some helpful reviews of Extra Space Storage, shared by real renters with genuine experiences and honest opinions.

    Be aware the total cost rises significantly depending on unit size, which floor, insurance and lock. Also the online 50% off, will only be effective for 1-3 months. They can raise the rates with 30 day notice and rates get increased frequently. If you want to get first month free, you need to pay full price. The place was clean and the onsite person was very friendly and helpful. No military discount. ... Read more
    Brent G. - 4 February 2026
    Very disappointed with the service at this facility. While the location and storage unit size are fine, the way the contract and price increase were handled is extremely frustrating. I understand that prices increase over time, but our unit rate doubled once our six-month contract ended—from $60 per month to $120 per month. What makes this more concerning is that when I asked what the same size units are currently renting for, I was told new customers are paying around $84, or even $40-something with an online promotional rate. This feels like an aggressive and unfair price increase for existing customers. When we first signed the contract, we were told there would be an increase, but nothing close to this. Six months later, the rate doubling does not feel reasonable or ethical. It was also explained to us that we are now in a month-to-month contract and our monthly storage rate can potentially continue to increase each month moving forward. They offered to come down $20 which means our storage would be $100 plus an $11 entrance fee…still making this a $50 increase. I requested to speak with someone in person about this and asked if there was a supervisor or corporate office I could contact, only to be told that they do not offer that option. We will be giving our notice and would not recommend this storage facility. While the location is convenient, knowing your rate may double after six months, and each month after that is not a good experience. ... Read more
    Celeste D. - 21 January 2026
    I initially had a very positive experience signing up at Extra Space Storage – 14657 Potranco Rd, San Antonio, TX 78253. Alberto was professional, kind, and helpful during the leasing process, which made everything feel smooth and straightforward. I signed my lease at the end of August at $49/month with a one-month-free promotion and have always paid ahead and on time. Despite this, my monthly rate recently increased to $98. What is most concerning is that it was never disclosed—verbally or in the lease—that prepaying was required to maintain the original $49 rate. The lease only contains general language stating that promotional rates may change to the “then-current regular rate,” without clearly explaining that paying month-to-month—even when paid early—could result in such a sharp increase. Because this condition was never disclosed, I was not able to make an informed decision. Texas law prohibits deceptive or misleading acts or practices in commerce, including failing to disclose material information that would affect a consumer’s decision. Under the Texas Deceptive Trade Practices Act, a seller cannot omit critical facts that would mislead a consumer about pricing or terms. I am respectfully requesting a resolution to lock in the original $49 rate if I prepay for a set number of future months, as that option was never presented at the time of signing. ... Read more
    Jazz - 18 December 2025
    Crystal W. - 6 November 2025
    I came in at 5pm on Saturday and Connie was in the office. She guided me to my storage locker. She was very pleasant and very knowledgeable.. she stated was a floater and got me to my locker with ease.. Thank you Connie.. I’m a very happy customer.. This was a great first time experience.. ... Read more
    Joe T. - 1 November 2025
    We are very happy with our storage experience. Albert has went over & beyond. There have been others who we’ve spoken to, & everyone has been very cordial & assistive to us. I don’t think it could’ve been any better. Any time that we’ve called, our needs have been met. Thank you, Albert & also thanks to everyone else that has assisted us & answered our questions. God bless you all! ... Read more
    Karen W. - 24 October 2025
    Irving H. - 5 October 2025
    Excellent customer service. Tim was very helpful, friendly, knowledgeable and professional. Above all, he was polite. It’s very difficult nowadays to deal with people who are respectful and who care about their work. Thanks to Tim for making me feel that this is a safe place to protect my belongings. ... Read more
    Sa L. - 5 August 2025
    I absolutely love this storage facility, this unit I rented is Perfect immaculately maintained and cleaned the property is nice and well kept. They made the process so easy and welcoming!!! I def would recommend this place to family & friends or anyone that is in need of storage. We made the best choice & I am glad we choose them to do business with!!! ... Read more
    Snoopie - 12 June 2025
    Great location and everything is new and clean! Check in process was very easy. It helps to have your own cylinder style lock but they provide you one for a fair price if you don't. Overall, great choice for storing some extra stuff. ... Read more
    Joseph V. - 26 May 2025

    About this facility

    Located on Potranco Road, this Extra Space Storage facility offers a wide range of unit sizes, including small, medium, and large, to suit various storage needs. Whether you're downsizing, decluttering, or need temporary space during a move, this facility provides flexible solutions. All units are climate-controlled, making them ideal for storing sensitive items in San Antonio's hot and humid weather.

    This multi-level facility features indoor access and elevators, offering added convenience for accessing units on upper levels. The property also includes parking for vehicle storage and round-the-clock accessibility with 24-hour access. Security is a priority, with security cameras, a gated entrance, and an onsite manager ensuring a safe environment for your belongings. For those seeking a streamlined experience, contactless renting and online payment options are available, and moving supplies can be purchased on-site.

    This Extra Space Storage facility is an excellent choice for San Antonio residents seeking secure, climate-protected storage with modern conveniences. It’s especially well-suited for individuals needing flexible access and advanced security features.

    Price comparison

    See how this facility's unit prices compare to others in San Antonio, broken down by size.

    Small $70/mo
    Location minimum Location maximum
    $10/mo $337/mo
    Medium $135/mo
    Location minimum Location maximum
    $30/mo $650/mo
    Large $274/mo
    Location minimum Location maximum
    $31/mo $1205/mo

    Location & walkability

    This storage facility is in an area with minimal walkability and limited public transit options. A personal vehicle is recommended for most trips.

    26

    out of 100

    Walk Score

    Car-Dependent

    Most errands require a car

    23

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 26, Bike Score®: 23

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Subway

      Food & Drinks 0.46 miles

    • Pizza Hut

      Food & Drinks 0.47 miles

    • Rusty Nail

      Food & Drinks 0.51 miles

    • H-E-B Pharmacy

      Services 0.55 miles

    • H-E-B

      Grocery Stores 0.57 miles

    • H-E-B Fuel

      Services 0.63 miles

    • H-E-B Car Wash

      Services 0.65 miles

    • Sedra Mart

      Grocery Stores 0.67 miles

    • ExxonMobil

      Services 0.67 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 14657 Potranco Road offers 24/7 access, allowing you to visit your unit at your convenience.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Extra Space Storage - 14657 Potranco Road, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 14657 Potranco Road for specific restrictions and recommendations.

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