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Trolley Trax Storage - 1901 West 820 North, Provo, UT 84601

4/5 - 24 Reviews
Location:
1901 West 820 North, Provo, UT 84601
Office hours:
  • Mon-Fri: 9:30 a.m. - 7 p.m.
  • Sat: 9 a.m. - 12 p.m.
Visit Property Website
(801) 896-8413

Trolley Trax Storage - 1901 West 820 North, Provo, UT 84601

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

  • Onsite Manager

    On-site staff available to assist with property needs

  • Security Camera

    Video surveillance helps monitor activity on the property

Unit size details are currently not available for this property. Please contact the property operator for details about available units.

Amenities & features

  • Drive-Up Access
  • Onsite Manager
  • Security Camera
  • Gate
  • Parking
  • RV Storage

Customer reviews

4/5
Average rating
24
Number of reviews

Read some helpful reviews of Trolley Trax Storage, shared by real renters with genuine experiences and honest opinions.

I recently terminated my storage unit at Trolly Trax, but I have continued receiving invoices for two months after canceling. During the four years I rented from this facility, while living out of state, my unit was never secure. Even with a lock, the door could easily be slid open. I reported this issue to management multiple times, and each time I was told it would be “taken care of,” but nothing was ever fixed. At one point, they added another lock, but the door still did not secure properly. Because I lived out of state, I had to rely on their word that the unit “appeared locked,” when in reality anyone could have opened it at any time. In addition to the security failure, the property had a severe rodent infestation. Mice and rats chewed through plastic bins and destroyed thousands of dollars’ worth of my belongings; including ski gear, boots, camping equipment, tents, and books. Everything was ruined and turned into a massive rodent nest. In May of this year (2025), I informed the office that June would be my final month (since it was a month-to-month contract). I also reminded them of the unresolved lock issue. I paid people to clean out the ruined contents on my behalf, since I was out of state. Despite ending my rental, I am still receiving invoices. I have time stamped documented images and videos of my units condition. I also have records of phone calls made to the office. This was four years of wasted money. My belongings were never secure, management neglected repeated complaints, and the facility’s conditions caused total loss of my property. On top of that, I am now being wrongfully billed after canceling. I am considering legal action to recover my losses. Avoid this place at all costs ... Read more
Christian W. - 22 August 2025
We have been renting spaces for more than 2 years and they had all our equipment and our employees vehicles towed from parking spots that we have paid for. They said it was because we left trash in one of our spots but it wasn’t even our garbage but things left in our spots by other people. They didn’t notify us or anything until after they called the towing company. 4 vehicles and 2 trailers that were parked in our designated spots. We lost a whole day of work, lots of stress, and we had to take our employees home and bring them back because they didn’t have their cars. The managers, Erika and Jon said that they weren’t going to work with us and that they weren’t going to respond because Erika called us on her personal phone but it’s her personal phone so she won’t answer there. They shut the door on our faces and won’t answer any calls or emails to the office phone or work email. Don’t work with them. Big headache. ... Read more
Shelly G. - 26 May 2023
APRIL E. - 1 May 2023
We rented a unit on November 4, 2017. We were first given a unit that was already filled with no lock on it. We were told that they had not paid and the stuff in the unit would be going to a yard sale.Then Trolley Trax Storage changed ours to another unit. They did not change the number in their records even though we had paid for 6 months. When we went to the storage unit, our lock was gone. We removed everything from the storage unit only to find out that the guy that runs the place cut the lock off, (left it open for anyone) because they had their records wrong. My receipt shows the correct unit number. When asked who the owner of Trolley Trax Storage was, the manager was rather rude and would not give it to us. If I could give them a lower rating I would. ... Read more
JoAnne E. - 24 May 2018
The price is right, but you can never get in contact with anyone. no one is ever in the office, even during office hours, and talking to someone on the phone is next to impossible. we are signed up for automatic withdrawal and when we went to access our stuff, we were locked out due to non-payment but no attempts have even been made on our account for 2 months! and of course, we cannot get a hold of anyone to fix it. ... Read more
Kait H. - 20 January 2014
Horrible storage unit. The price is decent, but the managers are never home, the concrete is very cracked, the place is dusty and dirty, and my storage unit reeked of motor oil. I gave them my written notice 10 days prior to vacating, like they requested, but they kept charging me for months. When I called, they said the refund would come via check and would take up to 30 days. Their process is very outdated, requiring way too many paper forms. It's 2013 people, modernize a little. ... Read more
Gilbert L. - 19 July 2013
Leanne T. - 2 August 2011

About this facility

Located at 1901 West 820 North in Provo, UT, this Trolley Trax Storage facility offers a convenient and reliable solution for those in need of extra space. The facility specializes in small units, making it an ideal choice for individuals or businesses looking to store compact items, seasonal gear, or smaller belongings.

This facility is equipped with drive-up access, allowing you to load and unload items directly from your vehicle, saving time and energy. For vehicle storage needs, the facility also provides parking and RV storage, accommodating everything from cars to larger recreational vehicles. With a security camera system in place and an onsite manager available, the property ensures a secure and well-supervised environment.

The gated access offers an added layer of security while keeping entry simple and controlled. This Trolley Trax Storage facility is perfect for Provo residents seeking secure, easily accessible storage with options for vehicle and RV storage.

Location & walkability

This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

26

out of 100

Walk Score

Car-Dependent

Most errands require a car

22

out of 100

Transit Score

Minimal Transit

It is possible to get on a bus

51

out of 100

Bike Score

Bikeable

Some bike infrastructure

Walk Score®: 26, Transit Score®: 22, Bike Score®: 51

Neighborhood highlights

Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

  • 1460 N / 1900 W (EB)

    Transportation 0.6 miles

  • 1460 N / Grand Ave (EB)

    Transportation 0.61 miles

  • 1460 N / 1900 W (WB)

    Transportation 0.61 miles

  • 1460 N / Grand Ave (WB)

    Transportation 0.62 miles

  • 1460 N / 1500 W (EB)

    Transportation 0.68 miles

  • Coffee Pod

    Food & Drinks 0.74 miles

  • The Great Steak Grill

    Food & Drinks 0.76 miles

  • Last Chance Store

    Grocery Stores 0.76 miles

  • Last Chance Store

    Services 0.76 miles

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Frequently Asked Questions

The right storage unit size depends on what you plan to store and how much space you need to move around your items.

5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

The facility at 1901 West 820 North is accessible during regular access hours, typically Mon-Fri: 9:30 a.m. - 7 p.m., Sat: 9 a.m. - 12 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

At Trolley Trax Storage - 1901 West 820 North, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

For safety reasons, most self storage facilities restrict certain items. These commonly include:

  • Hazardous, flammable, or toxic materials
  • Perishable food
  • Live plants or animals
  • Cash, firearms, or irreplaceable valuables

Always check with the facility at 1901 West 820 North for specific restrictions and recommendations.

Storage units for rent – StorageCafe
Contact this property now:
(801) 896-8413