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Trolley Trax Storage - 1901 West 820 North, Provo, UT 84601

Self Storage
4/5 - 24 Reviews
Location:
1901 West 820 North, Provo, UT 84601
Unit size details are currently not available for this property. Please contact the property operator for details about available units.

Amenities

  • Drive-Up Access
  • Onsite Manager
  • Security Camera
  • Gate
  • Parking
  • RV Storage

What customers are saying

4/5 - 24 Reviews

Read some helpful reviews of Trolley Trax Storage at 1901 West 820 North, shared by real renters with genuine experiences and honest opinions.

I recently terminated my storage unit at Trolly Trax, but I have continued receiving invoices for two months after canceling. During the four years I rented from this facility, while living out of state, my unit was never secure. Even with a lock, the door could easily be slid open. I reported this issue to management multiple times, and each time I was told it would be “taken care of,” but nothing was ever fixed. At one point, they added another lock, but the door still did not secure properly. Because I lived out of state, I had to rely on their word that the unit “appeared locked,” when in reality anyone could have opened it at any time. In addition to the security failure, the property had a severe rodent infestation. Mice and rats chewed through plastic bins and destroyed thousands of dollars’ worth of my belongings; including ski gear, boots, camping equipment, tents, and books. Everything was ruined and turned into a massive rodent nest. In May of this year (2025), I informed the office that June would be my final month (since it was a month-to-month contract). I also reminded them of the unresolved lock issue. I paid people to clean out the ruined contents on my behalf, since I was out of state. Despite ending my rental, I am still receiving invoices. I have time stamped documented images and videos of my units condition. I also have records of phone calls made to the office. This was four years of wasted money. My belongings were never secure, management neglected repeated complaints, and the facility’s conditions caused total loss of my property. On top of that, I am now being wrongfully billed after canceling. I am considering legal action to recover my losses. Avoid this place at all costs ... Read more
Christian W. - 22 August 2025
We have been renting spaces for more than 2 years and they had all our equipment and our employees vehicles towed from parking spots that we have paid for. They said it was because we left trash in one of our spots but it wasn’t even our garbage but things left in our spots by other people. They didn’t notify us or anything until after they called the towing company. 4 vehicles and 2 trailers that were parked in our designated spots. We lost a whole day of work, lots of stress, and we had to take our employees home and bring them back because they didn’t have their cars. The managers, Erika and Jon said that they weren’t going to work with us and that they weren’t going to respond because Erika called us on her personal phone but it’s her personal phone so she won’t answer there. They shut the door on our faces and won’t answer any calls or emails to the office phone or work email. Don’t work with them. Big headache. ... Read more
Shelly G. - 26 May 2023
APRIL E. - 1 May 2023
We rented a unit on November 4, 2017. We were first given a unit that was already filled with no lock on it. We were told that they had not paid and the stuff in the unit would be going to a yard sale.Then Trolley Trax Storage changed ours to another unit. They did not change the number in their records even though we had paid for 6 months. When we went to the storage unit, our lock was gone. We removed everything from the storage unit only to find out that the guy that runs the place cut the lock off, (left it open for anyone) because they had their records wrong. My receipt shows the correct unit number. When asked who the owner of Trolley Trax Storage was, the manager was rather rude and would not give it to us. If I could give them a lower rating I would. ... Read more
JoAnne E. - 24 May 2018
The price is right, but you can never get in contact with anyone. no one is ever in the office, even during office hours, and talking to someone on the phone is next to impossible. we are signed up for automatic withdrawal and when we went to access our stuff, we were locked out due to non-payment but no attempts have even been made on our account for 2 months! and of course, we cannot get a hold of anyone to fix it. ... Read more
Kait H. - 20 January 2014
Horrible storage unit. The price is decent, but the managers are never home, the concrete is very cracked, the place is dusty and dirty, and my storage unit reeked of motor oil. I gave them my written notice 10 days prior to vacating, like they requested, but they kept charging me for months. When I called, they said the refund would come via check and would take up to 30 days. Their process is very outdated, requiring way too many paper forms. It's 2013 people, modernize a little. ... Read more
Gilbert L. - 19 July 2013
Leanne T. - 2 August 2011

Overview

Located at 1901 West 820 North in Provo, UT, this Trolley Trax Storage facility is a practical option for individuals and businesses needing extra space. Offering small storage units, this facility is ideal for those looking to store personal items, seasonal belongings, or business inventory without taking up too much space at home or work.

This facility is equipped with drive-up access, making it easy to load and unload your items directly from your vehicle. For added convenience, it features parking and dedicated RV storage, catering to the needs of outdoor enthusiasts and those with larger vehicles. Security is a priority here, with security cameras in place and an onsite manager to enhance peace of mind. Access through the gate ensures only authorized individuals can enter the premises, adding an extra layer of protection.

This Trolley Trax Storage location is an excellent choice for Provo residents, whether you're downsizing, decluttering, or need a secure place for your recreational vehicle.

Storage units in nearby cities

Want to see how Provo, UT, compares to other places? There are plenty of great options nearby. Springville, UT, 7 miles away, has 13 self storage facilities with rents starting from $44/month. Or you could drive to Lindon, UT, just 8 miles distant to find other options, where the cheapest units in the 6 facilities there can be rented for $35/month. In Pleasant Grove, UT, just 10 miles away, there are 5 facilities available, offering rents as low as $23/month. Further out, American Fork, UT (12 miles away), and Cedar Hills, UT (13 miles away), have 6 and 1 facilities, with minimum rents of $46 and $36, respectively.

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Check out storage units in trending cities

Still looking for the ideal storage unit? For more great self storage options you wouldn't have to cross the state border: units can be leased in Salt Lake City, UT and West Valley City, UT, starting from $14 and $14, respectively. Even more storage is available and with low starting rents, in West Jordan, UT ($10), Orem, UT ($19) and Sandy, UT ($20).

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Frequently Asked Questions

There is a wide array of amenities available for the storage units that Trolley Trax Storage - 1901 West 820 North has to offer. These amenities include Drive-Up Access, Onsite Manager, Security Camera, Gate, Parking and RV Storage. Most of these amenities can prove to be very useful depending on what you need to store. For example, climate-controlled units can come in handy for keeping sensitive items, drive-up access can make your loading and unloading process easier, and extra security measures will ensure your items are kept safe at all times.

The unit size that you should choose obviously depends on how much stuff you need to store. On the one hand, you should think of smaller units (5'x5' or 5'x10') as closets – they can be used to store chairs, lamps, moving boxes and sports equipment, along with smaller pieces of furniture, books and documents.

On the other hand, the 10'x10' and 10'x15' spaces are good for storing larger items of furniture, bicycles and a larger number of possessions. If you need even more space, then 10'x20' and 10'x30' units can easily accommodate the contents of an entire 3- or 4-bedroom house.

We know that when it comes to self storage, there is nothing more important than quickness and accessibility. Drive-up access is an extremely convenient amenity, as you can park your vehicle right next to your unit, making it significantly easier to load and unload the items you will use storage for. However, drive-up storage units tend to be outdoors, so you might consider indoor storage spaces with climate control if you're looking to keep temperature-sensitive items in peak condition.

Yes, you might, depending on what you need to put in storage. Climate-controlled spaces keep temperatures and humidity levels consistent all the time, which means they are perfect for storing sensitive items. Seeing that a whole host of things can be damaged by varying temperatures and excessive moisture, many people choose to rent climate-controlled units for personal items such as documents, photographs, paintings, collectibles, electronics, wooden furniture, antiques and even vehicles. If you're looking to store such items that are valuable to you, consider renting a climate-controlled unit!