Public Storage - 398 Long Bridge Drive, Arlington, VA 22202

4.7/5 - 492 Reviews
Location:
398 Long Bridge Drive, Arlington, VA 22202
Office hours:
  • Mon-Sun: 9:30 a.m. - 5 p.m.

Public Storage - 398 Long Bridge Drive, Arlington, VA 22202

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Retail Available

    Moving and packing supplies available for purchase on-site

    Not sure which size you need? Check our size guide to find the perfect fit.
    10x5 Self Storage 50 Sq. Ft.
    Roll-Up First Floor Access
    $161/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Swing First Floor Access
    $215/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator Swing
    $193 - $235/mo
    5x8 Self Storage 40 Sq. Ft.
    Climate-Controlled Swing First Floor Access
    $194/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Elevator Swing
    $148/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Swing
    $142 - $159/mo
    10x18 Self Storage 180 Sq. Ft.
    Climate-Controlled Swing First Floor Access
    $683/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled Swing First Floor Access
    $570/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Elevator Swing
    $359/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Swing First Floor Access
    $253/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Parking
    • Credit Cards Accepted
    • Elevators
    • First Floor Access
    • Multi-Level Storage
    • Online Payment

    Customer reviews

    4.7/5
    Average rating
    492
    Number of reviews

    Read some helpful reviews of Public Storage, shared by real renters with genuine experiences and honest opinions.

    Peter H. - 15 January 2026
    There is no way anyone left more than a 1 star review for this place that wasn't paid or coerced to do so. I'll upload a video or take more pictures next time so you can see the condition of this storage place for yourself. There was nobody at the front desk from 1pm to 430pm and based on multiple people that were there before me, nobody was there before 130pm either. I left multiple messages the day of the move and nobody called me back until 24 hours later. We needed a smaller unit than originally planned due to downsizing. I said it was urgent in the message since we were on our way there with the movers but that didn't matter. We didn't get a call back until the next day after they moved our things inside. It's concerning that you can't reach anyone in the event of an emergency. My movers said couldn't get their truck into the loading zone because they suddenly put a 12.5 foot clearance bar after 15 years of allowing 13 foot trucks. They had to unload outside of the gate and deal with entering a code every single time they needed to go inside and out. An earlier reviewer who described this place as a "hell pit" was very accurate. It does not feel climate controlled. The units are very dark. The entire space is dirty. People have discarded their trash in the parking lot and the wind blows it everywhere. I will not be leaving my things there for more than a couple of weeks until I can arrange for it to be moved again. ... Read more
    M - 8 October 2025
    I had a terrible experience with this Public Storage location. First of all, management never answers the phone — no matter how many times you call. There’s no one available on-site either, which makes it impossible to get help when you need it. The gate door wasn’t working, and I ended up getting stuck there for over an hour. No one showed up to help, and I couldn't get any assistance because, again, they don't answer calls. This place feels completely unmanaged and unreliable. If you're looking for a storage facility where your time and safety are respected, look elsewhere. ... Read more
    Art N. - 29 September 2025
    Customer service by Brian has been so helpful. When I had a miscommunication regarding my original reservation, he helped me book at this location and worked to refund me quickly. When I lost my key, he helped me locate a locksmith quickly. Brian called me several days later to check in. He's an asset to the company. ... Read more
    Nomcebisi N. - 16 June 2025
    The manager at this facility provides A-1 service. He was patient and worked seamless through some issues I was facing and resolved them with grace and consideration. I will continue renting at this property as long as he is managing the property. Great guy through and through! ... Read more
    Thai B. - 1 April 2025
    You can't go wrong if you decide to rent a storage space here. The property manager, BRIAN, is absolutely amazing! He is super helpful and knowledgeable about the units and property. When I was trying to decide on a unit size, he was very good at helping me figure out which one was best for my needs. The storage property is clean and so are the hallways, even after people have moved. I've never had a problem with rodents or insects. I really like renting here. Brian and hisstaff are always nice and friendly and they always provide great customer service, especially Brian. I always have great interactions with them when I go to the office. And if I have any questions or concerns, they are always super helpful and able to help me. I highly recommend renting here. ... Read more
    Thai B. - 1 April 2025
    Brian helped me today after I booked a unit online. I really appreciate all of his help--he made it a very easy process for getting my unit and making sure I knew how to get inside the parking area and where dollies were located. ... Read more
    Suzanne H. - 1 March 2025
    Brian was so helpful throughout whole process. I have never rent storage unit and had no idea how to do this but he walked me through patiently and answered all the questions I had. I’m very satisfied with my first time storage experience! ... Read more
    Ayasa L. - 21 February 2025
    I have used this facility for nearly 10 years. It's clean, convenient. Today I needed to get out some winter clothes. Brian really helped me. He quickly authenticated my account and helped me find my unit. Then he helped me safely get an Uber home. ... Read more
    Tim C. - 7 February 2025

    About this facility

    Located at 398 Long Bridge Drive in Arlington, VA, this Public Storage facility offers small and medium units to accommodate a variety of storage needs. Whether you're decluttering your apartment or managing seasonal items, the unit sizes provide flexible options. The availability of climate-controlled units ensures that your temperature-sensitive items are protected from the fluctuating weather common in the Arlington area.

    This facility is thoughtfully designed for convenience with features like elevators, first-floor access, and multi-level storage, making it easy to move and access your belongings. The indoor access units provide an added layer of protection and privacy. Additional amenities include contactless renting for a seamless experience and a dedicated onsite manager to assist with any questions. Enhanced security is provided through security cameras, giving you peace of mind while storing valuable items.

    For those with vehicles, parking is available on-site, adding further utility to the space. Plus, moving supplies are available for purchase, and you can manage payments effortlessly through online payment options. This Public Storage facility is ideal for those seeking modern, secure, and convenient storage solutions in Arlington.

    Price comparison

    See how this facility's unit prices compare to others in Arlington, broken down by size.

    Small $176/mo
    Location minimum Location maximum
    $81/mo $441/mo
    Medium $466/mo
    Location minimum Location maximum
    $253/mo $762/mo

    Location & walkability

    This storage facility is in a highly accessible area with excellent walkability and public transit options.

    38

    out of 100

    Walk Score

    Car-Dependent

    Most errands require a car

    72

    out of 100

    Transit Score

    Excellent Transit

    Transit supports many daily routes

    58

    out of 100

    Bike Score

    Bikeable

    Some bike infrastructure

    Walk Score®: 38, Transit Score®: 72, Bike Score®: 58

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Long Bridge Park Field 1

      Recreation & Entertainment 0.09 miles

    • Long Bridge Aquatic Center

      Services 0.17 miles

    • Long Bridge Dr

      Transportation 0.18 miles

    • Long Bridge Aquatics & Fitness Center

      Recreation & Entertainment 0.19 miles

    • Long Bridge Park Field 3

      Recreation & Entertainment 0.23 miles

    • Long Bridge Park Field 4

      Recreation & Entertainment 0.24 miles

    • Long Bridge Dr and 6th St S

      Services 0.3 miles

    • Long Bridge Dr at 10th St S

      Transportation 0.34 miles

    • Brazen Fitness

      Recreation & Entertainment 0.36 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 398 Long Bridge Drive is accessible during regular access hours, typically Mon-Sun: 9:30 a.m. - 5 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Public Storage - 398 Long Bridge Drive, available security amenities may include Security Camera, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 398 Long Bridge Drive for specific restrictions and recommendations.

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