Self Storage Plus - 1550 Magnolia Ridge Drive, Glen Allen, VA 23059

4/5 - 105 Reviews
Location:
1550 Magnolia Ridge Drive, Glen Allen, VA 23059
Office hours:
  • Mon-Wed: 10 a.m. - 5 p.m.
  • Fri: 10 a.m. - 5 p.m.
  • Sat: 9 a.m. - 5 p.m.

Self Storage Plus - 1550 Magnolia Ridge Drive, Glen Allen, VA 23059

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

    Not sure which size you need? Check our size guide to find the perfect fit.
    7.5x10 Self Storage 75 Sq. Ft.
    Climate-Controlled First Floor Access
    $90/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled First Floor Access
    $79/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled First Floor Access
    $39/mo
    12x15 Vehicle 180 Sq. Ft.
    Car Storage Parking
    $114/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled First Floor Access
    $194/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled First Floor Access
    $144/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled First Floor Access
    $259/mo
    8x35 Vehicle 280 Sq. Ft.
    Parking RV Storage
    $130/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • First Floor Access
    • Multi-Level Storage
    • Online Payment
    • RV Storage

    Customer reviews

    4/5
    Average rating
    105
    Number of reviews

    Read some helpful reviews of Self Storage Plus, shared by real renters with genuine experiences and honest opinions.

    I read through all of the reviews and there is definitely a pattern of deception once you seem to hit the 4-month mark for storage: They markedly increase your rates! I expressed my views and opinions and in response I was offered a "move-out date." THE WORST customer service. Clearly, no one told this manager about the No. 1 Golden Rule of managing: The worst thing you can have is an unhappy customer!! I share the exact same sentiment and the exact same problems and experiences as everyone else on here who have claimed they have had problems--and it's quite a few. This is a brand-new facility and I am quite certain that as it gets filled up and other new tenants reach 4-months or so that it will eventually happen to everyone. I am currently looking at other facilities... Just go down the list: Tommy Wiseman CF Ray Richie TM et al. ... Read more
    A - 26 September 2025
    Let me first say the price is a good deal. Location is either here nor there. However, there are no flat beds or at least not plentiful enough to find. And second the doors stay open for 5 seconds after you put the code in. Makes me feel safe that no one will slide in behind me but also incredibly annoying. Imagine you have 5 seconds to put the code in, run to your car, grab some boxes and try and get to the sensor before the door closes all the way. And then repeat every single time you have a box. Let me tell you it’s a great strategy to frustrate your customers. I have tried putting boxes in front of the door but then it just bangs into that box every 2-3 seconds until it pushes it aside. ... Read more
    Ryan C. - 24 July 2025
    It has been just over a month that we rented our unit. From the beginning there have been problems. For the first two weeks we were locked out of access to our unit after 6 pm , even though you are supposed to be able to access until 10pm. We have a climate control unit however we have yet to hear any type of hvac equipment running. It is very hot inside. The temperature on the thermostat (indoors)reads no less than 80 degrees which is not suitable for a climate controlled environment in the summer heat. Already we are have to make a claim to the insurance because we have items that are starting to warp, mold and are damp. Have talked to the facility manager who has no answers for us. Have left several messages for the district manager who is supposed to return calls within 24-48 hours and she is unresponsive.There is no after hours emergency number to contact if there is a problem at the facility. Do not recommend this facility. Very disappointed in having moved to this facility. On the opposite side of the facility we have seen water leaking into the building. ... Read more
    Carol E. - 17 July 2025
    I believe this place to be a scam, with predatory price increases not determined by time spent or on a yearly basis but simply when they search the algorithm to see what current market values are, I have had many storage units of various sizes all over the Richmond VA area and would absolutely recommend reading the contract very carefully. I also have found the customer service here to be not great. From the first time I went to see my unit I was looked at and harassed as if I wasn’t supposed to be there. ... Read more
    tommy w. - 3 June 2025
    Very nice storage facility located right off of the highway. The prices are great for a new, clean facility. Also, I was able to arrive twice during office hours, and I received the best customer service! Each visit was great, but I must give special shout out to Jackie for being so patient. Thank you! ... Read more
    Jamette T. - 31 May 2025
    I couldn't give enough praise for Ms. Veronica for she was absolutely joyful. Her smile, professionalism and kindness were outstanding to say the least. If I may also say, Malek(sp) in Customer service, did the job of 3 people. He took on his role 150%- thank you both!!! ... Read more
    Sharolyn H. - 7 April 2025
    In July of 2024, I moved here from another company's storage facility that I had been at for years. I really wanted to see how this new storage facility would be and the prices were about the same. The facility is very clean, access to the property and building is very secure and it was easy to go through the process of renting and moving into a unit. All seemed well until I saw an extra charge on the next month's bill when I logged in online to make my 1st payment. (I'll also mentioned here that the website is not the most user friendly that I have seen) I spoke to someone at the location on the phone and they didn't know what it was for and said I would have to call the corporate office and have them explain it. When I called the corporate office, they said the charge was for making an online payment and that it was a normal thing. I explained that this was never mentioned during the process of getting the unit and I have never had to pay an extra charge for online payments at any other storage company. They said it could be avoided by setting up auto payments, so that is what I did. (No need to worry about the website now) The next surprise occurred yesterday, 3/6/25, when I saw that my rate was increased without notice. I have not been able to check my email for the last couple of weeks so I had not looked at the invoice they emailed to know that an increase would be forthcoming. When I called the local facility's phone number, I couldn't get any one at that office. There wasn't even an option to speak to someone at the local office like there was a few months ago. I spoke to someone in customer service and there was so much noise, talking and laughing in the background I could barely hear them. They said a letter was mailed to me in the beginning of February but I never received a letter. At the other storage facility, I always got a letter and email a couple of months in advance to give me time to find another place to move to if I chose. Here, I got one letter, sent a month in advance, that never arrived and after explaining that and asking if anything could be done, I was basically told the letter was sent and that was that. I really like the facility itself (never actually met or saw anyone at the location in person) and would like to stay but the communication, customer service and overall administrative side really needs improvement. Take that for what it's worth and consider it if you are looking to come here. Maybe it will be different for you. ... Read more
    Sean T. - 8 March 2025
    I live in Mechanicsville and I had a storage unit with a competitor of Self Storage Plus for several years. Lately the competitor’s facility has been subpar…fully self-service…during recent inclement weather, the parking lot was covered in icy snow because it was never cleared. I called and reported it to their corporate office because it was so hazardous that no one could safely enter the building…nothing was done about it. The last straw was when I had several bins to store. After loading the cart and pressing the elevator button I realized that it was not working (AGAIN). There was no sign to tell you that the elevator was out. This was a common occurrence that I and other customers were experiencing. In frustration I left and drove over to Self Storage Plus on Chamberlayne Road which is 1/2 mile away. I was relieved to see that the office had an actual human being working there. I met Michelle and told her my frustration and explained my needs. She kindly and professionally set me up with an indoor storage unit. To my surprise, the cost of a larger unit is $66 less than what I’m paying at the competitors. Michelle made the entire process so easy and pleasant. She assured me that they are staffed Monday - Saturday during business which means a lot! The unit is brand new and I LOVE it. Yes, it’s a hassle to move my stuff, however the first month is free so little by little my husband and grandson moved everything over to the new facility. Frankly I don’t have to worry about broken elevators because everything is on the ground floor. I highly recommend Self Storage Plus!! The place is new, convenient, well lit, clean…and the customer service is exceptional!!! ... Read more
    Terri B. - 22 February 2025
    After being asked almost immediately upon booking a storage space to leave a review., Now after a few weeks I'll leave one. The facility is brand new so it is clean and apparently well maintained. There is a limited amount of carts available which is challenging. Also they need to school their staff on proper etiquette. With only three parking spots in the front and your employees truck takes up one of them is not good business practice. The professionalism there is lacking. Calling people sweetie and honey and taking extended smoke breaks is also not good customer service. ... Read more
    Leslie E. - 4 January 2025
    Only loses a star because of how few courtesy carts there are. Overall I'm very pleased with my experience here. The price is the best in this area the facility is clean, no pest droppings, and a notion detector light inside the unit which is a very nice touch. The staff were friendly, helpful, and knowledgeable. I'm pleased so far with my experience, just wish for carts to be more plentiful so I don't have to hunt a single one down. That could also be a customer caused issue, but still frustrating. ... Read more
    Megan H. - 19 December 2024

    About this facility

    Located at 1550 Magnolia Ridge Drive in Glen Allen, VA, this Self Storage Plus facility offers a variety of unit sizes, including small, medium, and large, to fit your specific storage needs. The climate-controlled units are ideal for protecting items from Virginia's humid summers and colder winters, making it an excellent choice for those storing temperature-sensitive belongings.

    This facility is equipped with convenient features such as drive-up access and indoor options, ensuring easy loading and unloading no matter the weather. For added flexibility, contactless renting and online payment options are available, simplifying the rental process. The property also offers parking and RV storage, making it a versatile solution for vehicle owners. Security is a priority with the presence of a security camera, gate access, and an onsite manager to provide peace of mind.

    The multi-level storage design and availability of retail moving supplies make this facility a convenient choice for residents and businesses in the Glen Allen area. Whether you're decluttering, relocating, or need extra space for a growing family, this Self Storage Plus facility offers reliable and adaptable storage options.

    Price comparison

    See how this facility's unit prices compare to others in Glen Allen, broken down by size.

    Small $69/mo
    Location minimum Location maximum
    $39/mo $218/mo
    Medium $151/mo
    Location minimum Location maximum
    $79/mo $322/mo
    Large $195/mo
    Location minimum Location maximum
    $108/mo $509/mo

    Location & walkability

    This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

    21

    out of 100

    Walk Score

    Car-Dependent

    Almost all errands require a car

    41

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 21, Bike Score®: 41

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Starbucks

      Food & Drinks 0.09 miles

    • Publix

      Grocery Stores 0.1 miles

    • Publix

      Services 0.11 miles

    • Chick-fil-A

      Food & Drinks 0.13 miles

    • Zelazny Family Dentistry

      Services 0.14 miles

    • Casa Grande

      Food & Drinks 0.15 miles

    • Gino's

      Food & Drinks 0.15 miles

    • RVA Eyecare

      Shopping 0.16 miles

    • Penelope

      Shopping 0.17 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 1550 Magnolia Ridge Drive is accessible during regular access hours, typically Mon-Wed: 10 a.m. - 5 p.m., Fri: 10 a.m. - 5 p.m., Sat: 9 a.m. - 5 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Self Storage Plus - 1550 Magnolia Ridge Drive, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 1550 Magnolia Ridge Drive for specific restrictions and recommendations.

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