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Public Storage - 8701 Staples Mill Road, Richmond, VA 23228

Self Storage
4.5/5 - 166 Reviews
Location:
8701 Staples Mill Road, Richmond, VA 23228
24/7 ACCESS
Unit size details are currently not available for this property. Please contact the property operator for details about available units.

Amenities

  • Climate-Controlled
  • Indoor
  • 24 hour access
  • Drive-Up Access
  • Retail Available
  • Onsite Manager
  • Contactless Renting
  • Security Camera
  • Gate
  • Parking
  • Credit Cards Accepted
  • Multi-Level Storage
  • Online Payment

What customers are saying

4.5/5 - 166 Reviews

Read some helpful reviews of Public Storage at 8701 Staples Mill Road, shared by real renters with genuine experiences and honest opinions.

Love that the storage building is so clean. The down falls are sometimes the app doesn't work to automatically unlock the gate, only 1 loading area and only 1 cart for unloading. With all of the units they have inside there needs to be more than 1 cart and more than 1 loading area. ... Read more
Toya J. - 16 July 2025
I have made so many attempts to reach the property manager and the district manager I called twice a day for a week, but they will call you daily and i spoke to an agent 3 weeks ago about my account and he adjusted it for the next 3 months I got a notice saying my belongings will be auctioned off on the 28 of March, mind you only due for March why are you auctioning my belongings when I’m not even a month behind, so I been calling and calling trying to get this situation fixed but no one is returning my calls .. I’ve left messages with the property manager as well as the district manager. I’ve known ppl with other storage companies that’s was months behind before they auction they stuff off .. ... Read more
Ula S. - 17 March 2025
Bryan N. - 28 January 2025
I’ve made many attempts to reach someone here and at the Mechanicsville location to make payment on a unit I won in an auction. No response for over 5 days. I decided to drive to the unit where my auction winnings is located since the main Public Storage hotline claims I can make a payment at any Public Storage. Welp, no one here, their self service vestibule is buggy and unreliable. On top of that, I was able to open this side door. I did not go inside but what’s the point of a keypad for locked access if the premise door doesn’t even stay closed and lock? This place is wasting my time and I really want to pay them, and avoid bidding on another Public Storage unit ever again. ... Read more
Eileen B. - 31 December 2024
Absolute rip off. In less than 2 years the price doubled. The late fee is $100 a month. When we removed our stuff, over half of the units had a second lock on it. Trevor, the district manager has no compassion for the customers. It’s all about money with public storage. The employees aren’t trained with the correct information. When I told Trevor what his employee said, he said well if you wanted correct info, you should have read your lease better. Rude! Please find a better facility and a better company than public storage. An employee offered me to put my unit in someone else’s name to save money and get new promotions every six months because she told me the company is all about ripping people off. Those were her exact words and she said she has been doing it with customers for years to help them because the company and higher management does not care about the employees or the people who rent units from them. I am begging anyone who is looking for storage to NOT GET PUBLIC STORAGE!!! You will regret it!! Uhaul is absolutely amazing!!! Climate control units that are safe and the rates are wonderful without a ridiculous increase every 3-6 months like public storage. ... Read more
Nicara B. - 29 November 2024
Please reconsider...I have been using this storage location for about 4 months now. I did lots of research ahead of time trying to find the perfect location to house my business inventory. There were several factors that encouraged me to choose this location, specifically the great customer service reviews, the access hours and cleanliness of the facility! However within the last month, all of this has changed dramatically! To sum it up, there is NO staff on site any longer! What used to be office has now been replaced with a wall that has a "full service kiosk," that I have yet been able to access. This kiosk has remained behind a locked door for at least 2 weeks! There were at least 4 occasions when I could not get into the sliding doors. Please keep in mind, I'm trying to pull inventory for my business and cannot get access! There were several times within the last 3 weeks that the property was filthy! I mean trash, boxes, broken glass, even mattresses & furniture -for several days at that! This last few times I went, the elevator was broken. I called the # claiming it was to a live agent during business hours and got a voicemail 3x! The elevators certificates appear to be expired! One elevator doesn't even have one! It's getting real sloppy over here and I'm in search of a new facility! Also keep in mind, I called the 800# and was told it would take up to 72 hours to hear from someone! I needed items for the next day and couldn't even get upstairs to obtain them in time which makes me look bad to my customer! No apology, no compensation, not even a return call from the property owner/district manager! They need real people back on site immediately! If you are someone who will need regular consistent access to your items, keep looking! ... Read more
1stLady F. - 25 April 2023

Overview

Located at 8701 Staples Mill Road in Richmond, VA, this Public Storage facility offers small units, ideal for those seeking extra space for personal items or business inventory. Richmond’s dynamic mix of city living and suburban homes makes it common to need additional storage, and this facility is designed to meet that need with a variety of convenient features.

For added protection against Richmond’s fluctuating weather, this facility provides climate-controlled units, perfect for keeping sensitive items safe from humidity and temperature changes. The property also offers indoor and drive-up access, making it easy to load and unload belongings no matter the weather. Other key features include 24-hour access, ensuring you can access your unit on your schedule, as well as parking options for your vehicle storage needs. The facility is secured with security cameras, a gated entry, and an onsite manager to enhance peace of mind.

This Public Storage location also allows for contactless renting, online payment, and accepts credit cards, ensuring a seamless storage experience. For those planning a move, moving supplies are conveniently available for purchase on-site. Whether you are decluttering, downsizing, or simply need extra space, this facility offers a reliable solution in a highly accessible part of Richmond.

Storage units in nearby cities

Want to see how Richmond, VA, compares to other places? There are plenty of great options nearby. Manchester, VA, 7 miles away, has 4 self storage facilities with rents starting from $41/month. Or you could drive to Bellwood, VA, just 8 miles distant to find other options, where the cheapest units in the 2 facilities there can be rented for $85/month. In Sandston, VA, just 10 miles away, there are 2 facilities available, offering rents as low as $114/month. Further out, Chester, VA (12 miles away), and Mechanicsville, VA (12 miles away), have 5 and 8 facilities, with minimum rents of $45 and $27, respectively.

Storage units in Manchester, VA Within a 7-mile radius
4 Facilities
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Storage units in Bellwood, VA Within a 8-mile radius
2 Facilities
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Storage units in Sandston, VA Within a 10-mile radius
2 Facilities
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Storage units in Chester, VA Within a 12-mile radius
5 Facilities
From $45/mo
Storage units in Mechanicsville, VA Within a 12-mile radius
8 Facilities
From $27/mo
Storage units in Midlothian, VA Within a 14-mile radius
14 Facilities
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Storage units in Glen Allen, VA Within a 15-mile radius
6 Facilities
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Storage units in Colonial Heights, VA Within a 16-mile radius
3 Facilities
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Storage units in Chesterfield, VA Within a 16-mile radius
6 Facilities
From $49/mo
Storage units in Ashland, VA Within a 18-mile radius
4 Facilities
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Storage units in Hopewell, VA Within a 20-mile radius
2 Facilities
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Storage units in Prince George, VA Within a 22-mile radius
4 Facilities
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Storage units in Petersburg, VA Within a 24-mile radius
8 Facilities
From $49/mo
Storage units in Spotsylvania, VA Within a 50-mile radius
2 Facilities
From $65/mo

Check out storage units in trending cities

Still looking for the ideal storage unit? For more great self storage options you wouldn't have to cross the state border: units can be leased in Virginia Beach, VA and Chesapeake, VA, starting from $9 and $24, respectively. Even more storage is available and with low starting rents, in Arlington, VA ($60), Norfolk, VA ($29) and Richmond, VA ($26).

Storage units in Chesapeake, VA
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Storage units in Norfolk, VA
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Storage units in Richmond, VA
36 Facilities
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Storage units in Newport News, VA
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Storage units in Alexandria, VA
18 Facilities
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Storage units in Hampton, VA
14 Facilities
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Browse storage units in all Virginia cities.

Frequently Asked Questions

There is a wide array of amenities available for the storage units that Public Storage - 8701 Staples Mill Road has to offer. These amenities include Climate-Controlled, Indoor, 24 hour access, Drive-Up Access, Retail Available, Onsite Manager, Contactless Renting, Security Camera, Gate, Parking, Credit Cards Accepted, Multi-Level Storage and Online Payment. Most of these amenities can prove to be very useful depending on what you need to store. For example, climate-controlled units can come in handy for keeping sensitive items, drive-up access can make your loading and unloading process easier, and extra security measures will ensure your items are kept safe at all times.

The unit size that you should choose obviously depends on how much stuff you need to store. On the one hand, you should think of smaller units (5'x5' or 5'x10') as closets – they can be used to store chairs, lamps, moving boxes and sports equipment, along with smaller pieces of furniture, books and documents.

On the other hand, the 10'x10' and 10'x15' spaces are good for storing larger items of furniture, bicycles and a larger number of possessions. If you need even more space, then 10'x20' and 10'x30' units can easily accommodate the contents of an entire 3- or 4-bedroom house.

We know that when it comes to self storage, there is nothing more important than quickness and accessibility. Drive-up access is an extremely convenient amenity, as you can park your vehicle right next to your unit, making it significantly easier to load and unload the items you will use storage for. However, drive-up storage units tend to be outdoors, so you might consider indoor storage spaces with climate control if you're looking to keep temperature-sensitive items in peak condition.

Yes, you might, depending on what you need to put in storage. Climate-controlled spaces keep temperatures and humidity levels consistent all the time, which means they are perfect for storing sensitive items. Seeing that a whole host of things can be damaged by varying temperatures and excessive moisture, many people choose to rent climate-controlled units for personal items such as documents, photographs, paintings, collectibles, electronics, wooden furniture, antiques and even vehicles. If you're looking to store such items that are valuable to you, consider renting a climate-controlled unit!