Storage King USA - 201 Berkley Road NE, Roanoke, VA 24012

4.8/5 - 154 Reviews
Location:
201 Berkley Road NE, Roanoke, VA 24012
Office hours:
  • Tue-Sat: 9:30 a.m. - 12:30 p.m.
(540) 566-3582

Storage King USA - 201 Berkley Road NE, Roanoke, VA 24012

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

  • Retail Available

    Moving and packing supplies available for purchase on-site

    Not sure which size you need? Check our size guide to find the perfect fit.
    10x15 Self Storage 150 Sq. Ft.
    Drive-up Access First Floor Access Outdoor Access
    $143/mo
    10x10 Self Storage 100 Sq. Ft.
    Drive-up Access First Floor Access Outdoor Access
    $124/mo
    20x20 Self Storage 400 Sq. Ft.
    Drive-up Access First Floor Access Outdoor Access
    $306/mo
    10x40 Vehicle 400 Sq. Ft.
    Parking RV Storage
    $168/mo
    10x30 Self Storage 300 Sq. Ft.
    Drive-up Access First Floor Access Outdoor Access
    $249/mo
    10x25 Self Storage 250 Sq. Ft.
    Drive-up Access First Floor Access Outdoor Access
    $174/mo
    10x25 Vehicle 250 Sq. Ft.
    Parking RV Storage
    $127/mo
    10x20 Self Storage 200 Sq. Ft.
    Drive-up Access First Floor Access Outdoor Access
    $161/mo
    10x20 Vehicle 200 Sq. Ft.
    Car Storage Parking
    $105/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Enclosed
    • First Floor Access
    • Online Payment
    • RV Storage

    Customer reviews

    4.8/5
    Average rating
    154
    Number of reviews

    Read some helpful reviews of Storage King USA, shared by real renters with genuine experiences and honest opinions.

    Renting a storage unit was quick and easy. The staff responded promptly to all my questions and helped clear up any concerns I had. Great customer service and very reasonable prices. Highly recommended! ... Read more
    Kiri A. - 8 June 2026
    Avoid Storage King Roanoke at all costs. This was easily the worst experience I’ve ever had trying to rent a storage unit, and I’ve rented many over the years. I showed up during normal business hours expecting to handle paperwork in person, only to find no one on site. Instead, I was forced to sit in my car for over an hour dealing with their call center just to try and complete a simple rental. That alone is unacceptable for a storage facility. The customer service was even worse. Multiple representatives constantly talked over me, interrupted me mid-sentence, and showed zero professionalism. No apologies, just attitude. I was even given pushback for simply explaining that I had already provided my card information. On top of that, they charged my card the same day and processed the reservation into a leased unit, even though I scheduled it for a later date and I didn’t even sign any of their paperwork or lease. That’s a major red flag. They also tried to push their in-house protection plan, which I declined since I already have coverage through USAA. That seemed to add even more attitude to the interaction, which was completely unnecessary. When I asked to speak with someone on site, I was told they “couldn’t reach the manager” and that they would “send them an email to contact me later.” I explained that I don’t answer unknown numbers due to the amount of spam calls these days and asked for a direct number, but they refused and would only transfer calls to an office that no one was working in. One call ended with no resolution, and on the next call I was again talked over and even placed on hold mid-sentence. The entire process was disorganized, unprofessional, and honestly felt like no one is actually managing that property in person. All I wanted to do was finalize paperwork and provide insurance and registration to store my classic Mustang. Something that should have taken minutes turned into a complete waste of time. I canceled immediately and went with another storage company in town. The difference was night and day. They had an actual on-site manager, treated me with respect, and handled everything quickly and professionally. No issues, no attitude. Storage King Roanoke is the definition of poor management and terrible customer service. Do yourself a favor and go anywhere else. ... Read more
    Devil D. - 19 March 2026
    Used this location for storage for 2 years on and off while at Virginia Tech. Facilities have been well taken care of. Never had any issues with rats or mouse chewing up my stuff or roaches. Everything came out of storage as good as I put it in. Staff are also responsive to requests. Helped me cut off my lock after I lost the key to it which was super helpful and saved me having to call a locksmith. ... Read more
    Jakob F. - 7 March 2026
    Virginia L. - 19 September 2025
    I want to take a minute and thank Crystal for her professionalism and hospitality. She was a joy to work with. She greeted us immediately with a smile and warm words. She was kind patient and attentive to our needs and suggested what would work best for us. She is truly an asset to your company! ... Read more
    Tiffany C. - 16 September 2025
    My wife and I rented a unit from this facility and couldn't have been happier with our experience. The property manager Crystal greeted us as soon as we came in the door and made our experience quick and easy! She took us around the property, and we were able to pick a unit that suites our needs. We couldn't be happier that she made us feel like friends instead of customers! We will definitely recommend SK USA to our friends who have needs because of Crystal. ... Read more
    Georgeanne P. - 30 July 2025
    The Manager " NATE " @ 201 Berkley Road Roanoke Virginia Has Always Been Very Profesional & Taken Care Of Whatever Needs To Be Done With A Great Attitude & Smile. I,m Very Pleased. With The Service He Provides. Great Customer Service ! ?? ... Read more
    Tony S. - 9 May 2025
    Nate was polite, friendly, informative, and helpful. Very professional, and answered all my questions and gave me suggestions, he does his job well, like he actually enjoys it, which is very refreshing theses days! ... Read more
    Mack G. - 17 April 2025
    Went to this location on accident when trying to confirm a reservation, however, Nate was very helpful in completing my reservation and starting the lease. Nate searched for my reservation across all locations then proceeded to help me secure the one I wanted. Great customer service! ... Read more
    Alexanderia W. - 19 March 2025
    Nate was fantastic and extremely helpful and got everything done in good order. He showed me exactly what I needed and very efficiently did everything needed. I was in a hurry as I had other errands to run. The unit was very clean and I was able to get mattress covers for the mattress and box springs I needed to store it and misc. other items. Thank you Nate and thank you for hiring someone so kind, efficient and helpful. ... Read more
    Cynthia C. - 15 February 2025
    Nate is the greatest! Also the facility is nice and clean! I love the fact that he showed me the unit before hand and they also offer moving supplies. I will only come here for my storage and moving supply needs from now on! Thank you Nate!!?? ... Read more
    Terri B. - 27 December 2024
    Melanie G. - 29 October 2024
    I had a great experience yesterday with storage king. I tried renting online and I had just completed the forms and lost everything. Tried again on my tablet and the battery died. I gave up. Then Nate called me out of the blue and got me all set up! He was so very helpful, which is unusual these days. Top notch outfit. Thanks again Nate! ... Read more
    Mary L. - 4 July 2024

    About this facility

    Located at 201 Berkley Road NE in Roanoke, VA, this Storage King USA facility offers a variety of units in small, medium, and large sizes to meet diverse storage needs. Whether you're decluttering a small apartment or seeking space for larger household items, this facility provides flexible options.

    The property is equipped with desirable features to ensure convenience and security. Climate-controlled units are available, an essential feature for protecting items from Roanoke’s varying temperatures and humidity levels. The facility also offers drive-up access for easy loading and unloading, as well as enclosed spaces ideal for safeguarding valuables. Tenants will appreciate the added security of security cameras, as well as the peace of mind provided by an onsite manager. For those with vehicles, RV storage and parking solutions are available. A gated entry system adds another layer of protection, ensuring only authorized access to the premises.

    This facility also emphasizes convenience with options like contactless renting, online payment, and a retail section for moving supplies. Whether you're relocating, need extra space for business inventory, or require vehicle storage, this Storage King USA location is a reliable and well-rounded choice.

    Price comparison

    See how this facility's unit prices compare to others in Roanoke, broken down by size.

    Medium $134/mo
    Location minimum Location maximum
    $48/mo $237/mo
    Large $184/mo
    Location minimum Location maximum
    $79/mo $800/mo

    Location & walkability

    This storage facility is in an area with minimal walkability and limited public transit options. A personal vehicle is recommended for most trips.

    6

    out of 100

    Walk Score

    Car-Dependent

    Almost all errands require a car

    22

    out of 100

    Transit Score

    Minimal Transit

    It is possible to get on a bus

    17

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 6, Transit Score®: 22, Bike Score®: 17

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Vinton Pool

      Recreation & Entertainment 0.6 miles

    • Wood's Service Center

      Services 0.68 miles

    • Macado's

      Food & Drinks 0.68 miles

    • Richfield Living

      Services 0.7 miles

    • Roanoke Fire - EMS Station 14

      Services 0.7 miles

    • Cardinal Bicycle

      Shopping 0.74 miles

    • Joe Goodpie's

      Food & Drinks 0.77 miles

    • Thrift 460

      Shopping 0.78 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 201 Berkley Road NE is accessible during regular access hours, typically Tue-Sat: 9:30 a.m. - 12:30 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Storage King USA - 201 Berkley Road NE, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 201 Berkley Road NE for specific restrictions and recommendations.

    Storage units for rent – StorageCafe
    Contact this property now:
    (540) 566-3582