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Public Storage - 2129 Dale Avenue SE, Roanoke, VA 24013

4.5/5 - 310 Reviews
Location:
2129 Dale Avenue SE, Roanoke, VA 24013
Office hours:
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat-Sun: 9:30 a.m. - 5 p.m.

Public Storage - 2129 Dale Avenue SE, Roanoke, VA 24013

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • Retail Available

    Moving and packing supplies available for purchase on-site

    Not sure which size you need? Check our size guide to find the perfect fit.
    5x15 Self Storage 75 Sq. Ft.
    Climate-Controlled Elevator Swing
    $133/mo
    5x10 Self Storage 50 Sq. Ft.
    Climate-Controlled Elevator Swing
    $64/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Swing First Floor Access
    $63/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled Elevator Swing
    $49/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $179/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $140 - $147/mo
    10x30 Self Storage 300 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $233/mo
    10x30 Self Storage 300 Sq. Ft.
    Climate-Controlled Elevator Roll-Up
    $168/mo
    10x25 Self Storage 250 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $243/mo
    10x20 Self Storage 200 Sq. Ft.
    Climate-Controlled Roll-Up First Floor Access
    $154 - $205/mo

    Amenities & features

    • Climate-Controlled
    • Indoor
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Keyless Unit Access
    • Elevators
    • First Floor Access
    • Multi-Level Storage
    • Online Payment

    Customer reviews

    4.5/5
    Average rating
    310
    Number of reviews

    Read some helpful reviews of Public Storage, 2129 Dale Avenue SE, Roanoke, VA 24013, shared by real renters with genuine experiences and honest opinions.

    Space is well maintianed and staff have been helpful and friendly. I’m concerned about the large difference between the pricing advertised on the website and what I am actually being charged. The 10' x 15' Large unit is listed at $152/month, with an online Labor Day promotion showing $91/month. However, my current rent is $283/month, plus approximately $15 for insurance, making my total nearly $298/month. I understand that promotional rates can expire and that rental rates can increase, but I don’t understand how my current rent is $131 higher than the advertised standard rate. The additional charges are not clear to me, and it feels like there are significant fees or increases that aren't obvious from the advertised pricing. I have been able to keep up with the unit in the past, but the continued increases are making it difficult to justify the cost. I also don't have an easy way to move everything out right now. At this point, I may have to move everything into my apartment and deal with the lack of space rather than continue paying nearly $300/month for a storage unit. I would really appreciate more transparent pricing and a clear explanation of what customers are actually expected to pay after promotional pricing ends. ... Read more
    Sanguine R. - 31 August 2026
    Sara T. - 11 July 2026
    sade y. - 17 May 2026
    This place is absolutely insane. Since day 1 I have had issues. My gate access code didn’t work and had to go to a different location across town even tho my location says that it hours are until 5pm but the door was locked and no one home. Then when I finally get my access code working there was no dollys available they were in the office which was locked. :) now I’ve only been there a month. I moved out on the second and they are trying to charge me a whole month of rent for may. I have talked to The Customer Care team, they were less Than helpful. I was transferred to a supervisor and then hung up on by a supervisor Called back again got hold of with the supervisor basically told me there’s nothing I can do and I’m getting charged the full amount for two days of the month. I highly recommend people work with anybody else in the area. This place is an absolute joke from start to finish. ... Read more
    Taylor D. - 5 May 2026
    Nick - 26 February 2026
    Douglas is very helpful, and patiently works with you to stay current on your payments/keep your unit, by staying in contact. He cares about his customers, and makes sure that you have the information you need, in order to have the best experience possible. ... Read more
    Stephanie L. - 24 February 2026
    The experience renting a space here was horrible. From the inconvenience of moving into the unit with no customer service representative around to help answer questions and guessing through it. To hours later, a representative popping up and rudely explaining rules of the property after the fact. To on move out, a representative accepting the lock and advising a full refund for it then later being told by customer service there is no refund if the lock was used. Additionally, the elevator was hot and sketchy and there were no moving dollies to be found. 0 out of 10. Wish there was a lower rating. I do not leave reviews, but this experience and property are a joke. ... Read more
    Asia M. - 27 October 2025
    Very helpful service we planning on being here for a year or lil more Douglas was more then able to point us out to the exact size units we would need an walk us through i appreciate them very much ???? 10/10 walk in recommend ... Read more
    Tone C. - 4 October 2025
    L D. - 30 September 2025
    Spooder S. - 18 September 2025
    marguerite s. - 31 August 2025
    Rick P. - 27 August 2025
    Douglas was fantastic work to work with. He gave me a tour of the facility and showed me where my storage unit was. The property was. Well maintained and climate controlled which was essential for my needs ... Read more
    Richard S. - 20 August 2025
    shi y. - 30 May 2025
    This is a very nice, clean and safe place. Douglas is kind and the most helpful person. I have never encountered anyone who is so dedicated to his job and helping people the way Douglas does, I hope Public Storage knows what a valuable asset they have in him. ... Read more
    Rose S. - 20 April 2025
    Amanda H. - 23 March 2025
    Charles - 7 March 2025
    Brettany R. - 5 March 2025
    Really easy management to access and get answers to questions easily and answered fully, Great help when i lost my storage key and had to get help to access my unit they cut the lock off and were very helpful and nice every step of the way highly recommend this location and property manager will definitely be back if in need of another unit!!! ... Read more
    Samantha D. - 12 December 2024
    Douglas is always so nice and ready to help. I come here a lot for work items and I must say, I see him all the time cleaning the compound. He is always pleasant and says hello. I shopped around in the area for a good storage unit, and this one is by far the best. Not just because of the offering, but their staff is always so nice and helpful. ... Read more
    Jon M. - 21 October 2024

    About this facility

    Located at 2129 Dale Avenue SE in Roanoke, VA, this Public Storage facility offers a variety of unit sizes, including small, medium, and large, making it perfect for a range of storage needs. Whether you're decluttering a studio apartment or need space for larger household items, this facility provides flexible options to meet your needs.

    To protect your belongings in Roanoke's variable weather, this facility features climate-controlled units, ideal for safeguarding sensitive items from temperature swings. All units are indoor, with roll-up and swing door access for easy loading. The property also includes elevators and first-floor access, ensuring hassle-free navigation through the multi-level storage space. For added convenience, this facility offers keyless unit access and contactless renting, streamlining the process for busy customers.

    With security cameras monitoring the premises and an onsite manager, this facility prioritizes safety and accessibility. Retail moving supplies are available onsite, and online payment options make managing your account simple. This Public Storage facility is an excellent choice for those seeking secure, modern storage solutions in Roanoke.

    Price comparison

    See how this facility's unit prices compare to others in Roanoke, broken down by size.

    Small $77/mo
    Location minimum Location maximum
    $19/mo $224/mo
    Medium $160/mo
    Location minimum Location maximum
    $62/mo $254/mo
    Large $200/mo
    Location minimum Location maximum
    $80/mo $800/mo

    Location & walkability

    This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

    35

    out of 100

    Walk Score

    Car-Dependent

    Most errands require a car

    27

    out of 100

    Transit Score

    Some Transit

    A few nearby public transportation options

    46

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 35, Transit Score®: 27, Bike Score®: 46

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Walmart Neighborhood Market

      Grocery Stores 0.09 miles

    • Walmart

      Services 0.13 miles

    • Fallon Park Pool

      Recreation & Entertainment 0.15 miles

    • Bob's

      Food & Drinks 0.43 miles

    • Alvaro's Market

      Grocery Stores 0.43 miles

    • Speedway

      Services 0.45 miles

    • Speedway

      Grocery Stores 0.46 miles

    • Arby's

      Food & Drinks 0.48 miles

    • Roanoke Fire - EMS Station 6

      Services 0.51 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 2129 Dale Avenue SE is accessible during regular access hours, typically Mon-Fri: 9:30 a.m. - 6 p.m., Sat-Sun: 9:30 a.m. - 5 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Public Storage - 2129 Dale Avenue SE, available security amenities may include Security Camera, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 2129 Dale Avenue SE for specific restrictions and recommendations.

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