Totem Self Storage - 8838 South 228th Street, Kent, WA 98031

4.4/5 - 303 Reviews
Location:
8838 South 228th Street, Kent, WA 98031
Office hours:
  • Mon-Sat: 9:30 a.m. - 6 p.m.
  • Sun: 9:30 a.m. - 5 p.m.

Totem Self Storage - 8838 South 228th Street, Kent, WA 98031

  • Indoor

    Units are located indoors for added protection and convenience

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

  • Retail Available

    Moving and packing supplies available for purchase on-site

    Not sure which size you need? Check our size guide to find the perfect fit.
    6x9 Self Storage 54 Sq. Ft.
    $54/mo
    5x15 Self Storage 75 Sq. Ft.
    $59/mo
    5x10 Self Storage 50 Sq. Ft.
    First Floor Access
    $35 - $158/mo
    5x5 Self Storage 25 Sq. Ft.
    First Floor Access
    $30/mo
    10x17 RV 170 Sq. Ft.
    Car Storage Parking RV Storage
    $230/mo
    10x15 Self Storage 150 Sq. Ft.
    $199 - $219/mo
    10x15 RV 150 Sq. Ft.
    Car Storage Parking RV Storage
    $187/mo
    10x15 Self Storage 150 Sq. Ft.
    Double
    $124/mo
    10x10 Self Storage 100 Sq. Ft.
    $84 - $184/mo
    10x10 Self Storage 100 Sq. Ft.
    Double First Floor Access
    $64/mo
    25x40 Self Storage 1,000 Sq. Ft.
    Warehouse
    $1,280/mo
    25x30 Self Storage 750 Sq. Ft.
    Warehouse
    $799/mo
    20x20 Self Storage 400 Sq. Ft.
    Double
    $402/mo
    12x25 Self Storage 300 Sq. Ft.
    $324/mo
    10x40 RV 400 Sq. Ft.
    Parking RV Storage
    $259/mo
    10x35 Self Storage 350 Sq. Ft.
    $307/mo
    10x35 RV 350 Sq. Ft.
    Parking RV Storage
    $283/mo
    10x30 Self Storage 300 Sq. Ft.
    $279/mo
    10x30 RV 300 Sq. Ft.
    Parking RV Storage
    $199/mo
    10x27 RV 270 Sq. Ft.
    Parking RV Storage
    $164/mo
    10x25 Self Storage 250 Sq. Ft.
    $418/mo
    10x21 RV 210 Sq. Ft.
    Car Storage Parking RV Storage
    $109/mo
    10x20 Self Storage 200 Sq. Ft.
    Double
    $327/mo
    10x20 Self Storage 200 Sq. Ft.
    $179 - $457/mo
    No units are currently available.

    Amenities & features

    • Indoor
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Credit Cards Accepted
    • First Floor Access
    • Online Payment
    • RV Storage

    Customer reviews

    4.4/5
    Average rating
    303
    Number of reviews

    Read some helpful reviews of Totem Self Storage, shared by real renters with genuine experiences and honest opinions.

    Was great at 1st. But then they started increasing the rent, we were there for 8 or 9 months and received 3 increases. The 3rd increase was $70. Which is just asinine. The place has no outlets for electricity and they never cleaned the hall we were in. Like cobwebs hanging everywhere and it was just dirty. The management there that lives on site are not very nice and are very judgemental. I think that the little power they do have has gotten to their heads. I definitely would not recommend them. Though, I do have to say that the one bright spot at that place are the girls in the office. They are sweet and awesome. I cannot say enough positive things about them. Very helpful and knowledgeable. ... Read more
    Adam H. - 18 June 2026
    If you enjoy non existent customer service as well as faulty access to the inner units, then this is your place. We were assured our rates would not increase after a previous letter stating that they would not. The units are in poor condition. Your best bet to is to move on from their fraudulent ads and find a more reputable business ... Read more
    Colleen W. - 29 January 2026
    Patrick H. - 27 January 2026
    I had such a great experience working with Kiya. She went above and beyond to make the process easy and stress-free. Kiya is knowledgeable, patient, and genuinely cares about helping customers. She took the time to answer all my questions, explained everything clearly, and made sure I had the right unit for my needs. It’s rare to find someone so professional and friendly at the same time she really made me feel taken care of. Highly recommend working with her if you need storage! ... Read more
    Leo G. - 29 September 2025
    Elizabeth D. - 7 March 2025
    Gary m. - 28 January 2025
    Shout out to Jennifer For her amazing customer service today! I called and spoke to Jen, looking for a U-Haul truck and a storage and she was very pleasant over the telephone. She even called me back after realizing I had booked my U-Haul at a different location. Talk about exceptional customer service Come to find out it’s Jen‘s first day. When I went into rent my storage space this afternoon I was greeted with smiles by Jennifer and Kaya and when I asked if the unit I requested would fit my vending machine, they quickly offered me a tour and Kailaya took me on the cart to show me the space while Jen manned the front desk on her own. The process was quick and efficient. They both were very professional and polite. You definitely have some five star customer service ladies running the Office today. They made sure I got the half off for two months. I paid $43 for my 5 x 5 storage unit and quickly got my door code and I’m a happy camper. Also, I really enjoy the security of all the cameras that made me feel comfortable leaving my business items here. Thank you Ladies for your awesome customer service today 1/16/25- also, thank you paul for giving my niece Malasia a replacment key free of charge, we really appreciate it. ... Read more
    Aisha P. - 16 January 2025
    Introductory price is a little bit better than the place up the street on 240th but not by much this place only has two months of the promotional introductory rate after which it looks like the rate essentially doubles from what it was when you first signed up which is pretty foul considering the place right up the street offers at a minimum of 3 months of the introductory price. From talking to other people it appears that also the prices more or less can be expected to increase the longer you stay here so I'll stay here as long as I can afford it at a certain point it just becomes unsustainable unfortunately. Here's hoping t that I'll find a better job with better pay before the price increases hit me in the next month or two. ... Read more
    ZACHARY K. - 20 October 2024
    Terrible place. I am moving my items out today, I didn’t write a review sooner in fear of Paul’s (the manager) retaliation. He is the big guy who acts like an angry stepdad that is ready to physically hurt anyone for any given reason. ... Read more
    Ashley C. - 27 June 2024

    About this facility

    Located at 8838 South 228th Street in Kent, WA, this Totem Self Storage facility offers units in small, medium, and large sizes, making it an ideal choice for various storage needs. Whether you're downsizing, storing seasonal items, or need extra space during a move, this facility has options that cater to your requirements.

    This facility provides drive-up access for easy loading and unloading, as well as indoor units for added protection against the elements. For those with vehicles, there is dedicated parking available, along with RV storage for larger recreational vehicles. Security is a priority, with security cameras monitoring the property and an onsite manager ensuring peace of mind. The convenience of contactless renting and online payment options allows for a seamless rental experience, and moving supplies are also available for purchase on-site.

    With its combination of secure features and flexible services, this Totem Self Storage facility is ideal for local residents and businesses in Kent seeking a reliable storage solution.

    Price comparison

    See how this facility's unit prices compare to others in Kent, broken down by size.

    Small $45/mo
    Location minimum Location maximum
    $21/mo $248/mo
    Medium $148/mo
    Location minimum Location maximum
    $64/mo $344/mo
    Large $381/mo
    Location minimum Location maximum
    $109/mo $1280/mo

    Location & walkability

    This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

    42

    out of 100

    Walk Score

    Car-Dependent

    Most errands require a car

    37

    out of 100

    Transit Score

    Some Transit

    A few nearby public transportation options

    38

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 42, Transit Score®: 37, Bike Score®: 38

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • Bratch Autobody

      Services 0.22 miles

    • Fix Auto - Kent

      Services 0.24 miles

    • Central Transmission

      Services 0.24 miles

    • A1 Doors

      Shopping 0.25 miles

    • Intra Flooring

      Shopping 0.26 miles

    • Days Inn - Kent 84th Avenue

      Services 0.28 miles

    • Shell

      Services 0.29 miles

    • Jacksons

      Grocery Stores 0.29 miles

    • Burger King

      Food & Drinks 0.29 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    The facility at 8838 South 228th Street is accessible during regular access hours, typically Mon-Sat: 9:30 a.m. - 6 p.m., Sun: 9:30 a.m. - 5 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Totem Self Storage - 8838 South 228th Street, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 8838 South 228th Street for specific restrictions and recommendations.

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