BuxBear Storage - 2373 Jericho Road, Richland, WA 99352

4.8/5 - 314 Reviews
Location:
2373 Jericho Road, Richland, WA 99352
Office hours:
  • Mon: 10 a.m. - 7 p.m.
  • Tue: 3 p.m. - 7 p.m.
  • Wed-Fri: 10 a.m. - 7 p.m.
  • Sat: 10 a.m. - 2 p.m.

BuxBear Storage - 2373 Jericho Road, Richland, WA 99352

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Drive-Up Access

    Drive directly up to your unit for easy loading and unloading

  • Retail Available

    Moving and packing supplies available for purchase on-site

    Not sure which size you need? Check our size guide to find the perfect fit.
    8x10 Self Storage 80 Sq. Ft.
    $59.99/mo
    7x8 Self Storage 56 Sq. Ft.
    $29.99/mo
    5x10 Self Storage 50 Sq. Ft.
    $79.99/mo
    15x10 Self Storage 150 Sq. Ft.
    $119.99/mo
    10x15 Self Storage 150 Sq. Ft.
    $119.99/mo
    10x10 Self Storage 100 Sq. Ft.
    $99.99/mo
    14x40 Self Storage 560 Sq. Ft.
    $599.99/mo
    12x36 Vehicle 432 Sq. Ft.
    Parking RV Storage
    $119.99/mo
    10x20 Self Storage 200 Sq. Ft.
    $139.99/mo
    No units are currently available.

    Amenities & features

    • Climate-Controlled
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Truck Rentals
    • Contactless Renting
    • Security Camera
    • Gate
    • Credit Cards Accepted
    • Online Payment
    • RV Storage

    Customer reviews

    4.8/5
    Average rating
    314
    Number of reviews

    Read some helpful reviews of BuxBear Storage, shared by real renters with genuine experiences and honest opinions.

    I'm in the process of moving from Boise to the Tricities. I was able to actually call this facility and have Dez answer the phone!!! With her help, I rented a 10x20 unit in a location that made it convenient for the moving truck to get in and out. The movers stuffed that unit full and still had a few items remaining so they put the them in an empty 10×10 unit. Due to a miscommunication with my family member, Dez secured borh units for me and called to explain what happened and how she'd taken care of it. After calling a couple of other facilities with poor customer service, I am very thankful I called Buxbear. ... Read more
    Roxie S. - 1 July 2026
    We really appreciated the friendliness of the manager at BuxBear storage. Dez is always so helpful and kind. You can tell that she takes her work seriously by how clean it is here, and that she's invested in the customer experience with every interaction. Thanks Dez! ... Read more
    Jean-Michel G. - 21 May 2026
    My brief experience with Dez has been positive. She answered the phone promptly each time I called. She was not present every time I entered the storage lot but was present when my partner emptied the storage unit and we were able to hand off the unit at lease end. She offered to sweep it out herself, which we were grateful for since we had no broom. Since Dez started at our Bux Bear location, the area looks cleaner and less cluttered. ... Read more
    Katherine B. - 14 May 2026
    I had originally called for a promotional deal they have going on. I wasn't sure about renting a unit or not or what facility I was going to go with. My deciding factor was Dez! Her customer service skills attention to detail and extremely fast processing We're hands down the most impressive I've seen in a while. I couldn't get my wallet out fast enough to give her my money. This interaction restored my faith that they're actually are people that genuinely care about what they do. Thank you dez! ... Read more
    Dusty S. - 27 February 2026
    I’ve been really impressed with BuxBear Storage! The facility is clean, well maintained, and clearly prioritized when it comes to security and organization. It’s obvious the property is taken care of and professionally managed. What stands out most is the customer service. Dez is knowledgeable, responsive, and genuinely helpful. She takes the time to answer questions thoroughly and makes the whole process feel straightforward and stress-free. It’s refreshing to deal with someone who clearly cares about the business and the people they’re helping. If you’re looking for a reliable, well-run storage facility in the Richland area, this is definitely a place worth checking out!! ... Read more
    madison b. - 27 February 2026
    This is my second time using Buxbear and again I am happy with their facility and customer service!! Dez was so great getting me signed up again and follows up with texts making sure I don’t have any questions or concerns.She is happy to help me with anything I need! I highly recommend Buxbear for any storage needs! Dana Clark ... Read more
    Wayne K. - 7 February 2026
    We had a family member pass away and we had to get everything out of two storage units quickly after driving from two states away. Gabe was so amazing and supported every special circumstance we ran into. I have never had such kindness as much as we experienced with Gabe. He made sure to check in with us and offered help where he could. Amazing customer service!! I would recommend BuxBear Storage to anyone where one is available. ... Read more
    Darlene T. - 25 October 2025
    BuxBear Storage has been awesome! The front desk staff, especially [Nicole], was super friendly and made renting a unit quick and easy. The place is spotless and secure — you can tell they care about their customers. ... Read more
    Omar P. - 5 October 2025
    Nicole deservesa raise for sure!! She is the most friendly kind hearted person and the world needs more people like her! She went above and beyond for my wife when I couldn't be there to help she came in on her day off for us and has the patience of a god... hands down the most respectable most professional... this place is the best place to store your stuff ... Read more
    Kevin S. - 27 August 2025
    Best ever!!! If I could give more stars I would because 5 is not enough!! Nicole is not only the best ever she goes way above and beyond and she really truly cares about her customers— even will back up a truck and trailer when someone dumb like myself can’t lol she is even came in on her day off for me and waited for me and I flaked on her and the next day still was so sweet to me and patient with me!!! She gave me faith in humanity again just with her smile and kindness ... Read more
    Dkcick - 27 August 2025
    Stephen F. - 3 August 2025
    I was only inquiring for pricing and sizes for a friend, but if I myself needed storage, I would definitely come here! Nicole was very helpful, happy, and willing to work with us in amyway necessary. She was willing to try and get us whatever we needed no matter what it was. We went during her lunch and were going to leave and she absolutely would not have that she was happy to pause her lunch and talk with us.. I recommend this storage for anyone needing storage, but go quick to talk to her, the few left will go quick with her!! ... Read more
    Jorge D. - 1 August 2025
    All I can say is WOW! Nicole is the friendliest, most helpful person ever! So much so, that I think she should offer customer service and management classes to some of the other storage facilities I've worked with. Not only was picking a new unit easy, the contract process was quick and Nicole had answers for all of my questions. The facility grounds are well maintained and offers ample room for maneuvering vehicles. The office is as welcoming as Nicole is. I highly recommend BuxBear, storage. ... Read more
    C C. - 6 June 2025
    This is by far the best place I’ve stored my Skoolie Bus. I was planning on a visit to my mom’s house and needed a place to store my bus for a month. It was only a couple blocks away which allowed me to come and go as I got little projects completed and ready for my next adventure. Nicole was amazing… she helped me through the whole process. I wasn’t sure they would allow buses. She is such a kind person. Her office area is absolutely gorgeous. I appreciate her customer service and chats. Also note that my mom who walks the neighborhood gets to say hello and wave on a regular basis. Community is so important. Thank you for all you do! Chances are I will return one day. ... Read more
    Christine H. - 3 June 2025
    We were helped by Nicole, and we couldn’t have had a better experience or customer service. While we were there she was multitasking, doing work that looked more suited to maintenance than a manager, but quickly left that task to take care of us, apologizing for the extremely short wait. We had only been price and location checking up to our conversation with her, and decided based on the rates and customer service that it was a good fit for us. We are newer clients, but have had nothing but positive experiences so far. It was a relief to have at least one part of our cross country move go according to plan. Thanks, Nicole! ... Read more
    Alisha H. - 28 February 2025
    Customer service here is top shelf-a rarity these days. I was price comparing to assist my daughter with a difficult move; Nicole not only helped me quickly and efficiently with excellent information, I also felt she went the extra mile in guiding me to other resources for my daughter and recommending some next steps. It is clear she cares about people and not just selling a storage unit, and for that reason alone I would make sure to bring my business here. ... Read more
    Heather H. - 28 February 2025
    Had an amazing experience getting my storage unit rented from start to finish. Nicole has been extremely helpful throughout the process and made it fast and easy. Couldn’t have asked for a better person to assist with our needs! ... Read more
    Mark B. - 15 February 2025
    I stored most of my belongings here June of 2024, and the staff I interacted with were friendly and helpful the whole way through. When it came time for me to move out Nicole was accommodating and flexible as my plans were up in the air. Huge shout out to her, would recommend if you are looking for an outdoor storage facility. The office hours can be strange sometimes, but they are listed on the website so it is not that hard to plan around. ... Read more
    Henry S. - 12 February 2025
    Nicole was awesome! She went over available units, pricing and gave us a tour of the facility and the different sized units. She spent a lot of time with us and reassured us our stuff would be safe and secure. Would highly recommend this facility if you are looking for storage in the Richland Area. ... Read more
    Joe P. - 21 January 2025

    About this facility

    Located at 2373 Jericho Road in Richland, WA, this BuxBear Storage facility offers a variety of storage unit sizes, including small, medium, and large options, to meet diverse storage needs. Whether you need extra room for seasonal items, furniture, or larger belongings, this facility has you covered with swing or roll-up doors for easy access. For those concerned about the effects of Richland’s fluctuating temperatures, the climate-controlled units provide a secure environment for temperature-sensitive items.

    This facility features drive-up access for quick loading and unloading, first-floor access for added convenience, and the added benefit of contactless renting, making it easy to secure a storage unit without in-person contact. For vehicle and recreational storage, the facility also offers RV storage and ample parking. On-site security is robust, with a security camera system and an onsite manager to ensure peace of mind for customers.

    Customers can take advantage of online payment options for seamless billing and credit card acceptance. Moving is also made easier with truck rentals and packing supplies available for purchase. This facility is ideal for residents of Richland looking for reliable storage options with modern conveniences and a focus on security.

    Price comparison

    See how this facility's unit prices compare to others in Richland, broken down by size.

    Small $57/mo
    Location minimum Location maximum
    $30/mo $99/mo
    Medium $113/mo
    Location minimum Location maximum
    $74/mo $259/mo
    Large $287/mo
    Location minimum Location maximum
    $59/mo $600/mo

    Location & walkability

    This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

    31

    out of 100

    Walk Score

    Car-Dependent

    Most errands require a car

    31

    out of 100

    Transit Score

    Some Transit

    A few nearby public transportation options

    56

    out of 100

    Bike Score

    Bikeable

    Some bike infrastructure

    Walk Score®: 31, Transit Score®: 31, Bike Score®: 56

    Neighborhood highlights

    Located near shopping, car wash stations, and other local conveniences, this storage facility helps you make the most of every visit.

    • The Kozy Kup Coffee Co

      Food & Drinks 0.07 miles

    • American Transmission

      Services 0.08 miles

    • Taco Time

      Food & Drinks 0.09 miles

    • Keene & Queensgate

      Transportation 0.11 miles

    • Chevron

      Services 0.13 miles

    • Sherwin-Williams

      Shopping 0.24 miles

    • Keene & Queensgate

      Transportation 0.26 miles

    • Keene & Country Ridge

      Transportation 0.28 miles

    • Queensgate Transit Center

      Transportation 0.28 miles

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 2373 Jericho Road is accessible during regular access hours, typically Mon: 10 a.m. - 7 p.m., Tue: 3 p.m. - 7 p.m., Wed-Fri: 10 a.m. - 7 p.m., Sat: 10 a.m. - 2 p.m. Office hours and gate access times may differ, so it’s a good idea to check the facility’s posted schedule before your visit.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At BuxBear Storage - 2373 Jericho Road, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 2373 Jericho Road for specific restrictions and recommendations.

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