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Public Storage - 2091 County Hwy West, Grafton, WI 53024

4.7/5 - 724 Reviews
Location:
2091 County Hwy West, Grafton, WI 53024
Office hours:
24/7 ACCESS
  • Mon-Fri: 9:30 a.m. - 6 p.m.
  • Sat-Sun: 9:30 a.m. - 5 p.m.
24/7 ACCESS

Public Storage - 2091 County Hwy West, Grafton, WI 53024

  • Climate-Controlled

    Protect belongings from temperature changes and humidity

  • Indoor

    Units are located indoors for added protection and convenience

  • 24 hour access

    Access your unit any time, day or night, when available

    Not sure which size you need? Check our size guide to find the perfect fit.
    10x5 Self Storage 50 Sq. Ft.
    Climate-Controlled First Floor Access
    $58/mo
    7x10 Self Storage 70 Sq. Ft.
    Climate-Controlled First Floor Access
    $115/mo
    5x5 Self Storage 25 Sq. Ft.
    Climate-Controlled First Floor Access
    $39/mo
    11x18 Vehicle 198 Sq. Ft.
    Car Storage Parking
    $101/mo
    10x15 Self Storage 150 Sq. Ft.
    Climate-Controlled First Floor Access
    $159/mo
    10x15 Self Storage 150 Sq. Ft.
    $140/mo
    10x10 Self Storage 100 Sq. Ft.
    Climate-Controlled First Floor Access
    $116/mo
    14x20 Vehicle 280 Sq. Ft.
    Parking RV Storage
    $94/mo
    10x30 Self Storage 300 Sq. Ft.
    $198/mo
    10x28 Vehicle 280 Sq. Ft.
    Parking RV Storage
    $109/mo
    10x27 Vehicle 270 Sq. Ft.
    Parking RV Storage
    $120/mo
    10x25 Self Storage 250 Sq. Ft.
    $164/mo
    10x22 Vehicle 220 Sq. Ft.
    Car Storage Parking
    $107/mo
    10x20 Self Storage 200 Sq. Ft.
    $152/mo

    Amenities & features

    • Climate-Controlled
    • Indoor
    • 24 hour access
    • Drive-Up Access
    • Retail Available
    • Onsite Manager
    • Contactless Renting
    • Security Camera
    • Gate
    • Parking
    • Credit Cards Accepted
    • First Floor Access
    • Online Payment
    • RV Storage

    Customer reviews

    4.7/5
    Average rating
    724
    Number of reviews

    Read some helpful reviews of Public Storage, 2091 County Hwy West, Grafton, WI 53024, shared by real renters with genuine experiences and honest opinions.

    My family rented a temperature controlled storage unit here back in May. When I went to get something recently I noticed the couch was all moldy. I tried to contact their phone number and it kept sending me back to the menu. The chat bot on the website kept ending the chat on me as well. I would appreciate if someone from Public Storage could contact me about this situation. Severely disappointed in this experience. ... Read more
    Eva H. - 14 October 2026
    I arrived yesterday and noticed it was warmer than usual and more humid than outside! The fans seemed to be on low. When I opened my unit I found all of my furniture and antiques covered in mold! ?? I called and left a voicemail for the manager to check the climate control, or maybe I need to understand what climate they are controlling it too! ?? There is no emergency number that I can find and the chat bot was absolutely useless and kept ending the chat! I have not heard back yet! IDK how long it’s been like that but I am beyond pissed and wanted to warn others that the climate control is obviously not monitored well. ... Read more
    Michele S. - 13 July 2026
    Can’t really complain about the facilities… but Definitely will complain about the fact my monthly rate has gone up by 140$ in the 18months I’ve been there. Smh 235$ for a small outdoor unit definitely not worth it. They get you in with a low monthly rate but will increase with only 30days notice multiple times. Beware before moving in!! ... Read more
    Tory B. - 2 July 2026
    Kari is amazing! What a wonderful representative for Public Storage. Patiently showed me several of the various size units to ensure that I was happy with my selection. Helped me thru the rental process, made sure that I had the app installed for my convenience, and answered all my questions. Highly recommend this location!! ... Read more
    Sandy C. - 26 June 2026
    I had a great experience with the customer service I received from Colby. He was very helpful, friendly, and knowledgeable. He took the time to listen to my concerns, answered all of my questions clearly. His patience, professionalism, and positive attitude made the entire experience pleasant and stress-free. I truly appreciate his excellent service and willingness to go above and beyond to help. They are a great example of outstanding customer service. ... Read more
    Alicia H. - 29 May 2026
    Miranda was very communicative and quick responses to questions and concerns as well as a great attitude and immaculate customer service. She made our visit worth doing business and we will continue to do so! ... Read more
    Naiyvee P. - 26 August 2025
    At first, working with Extra Space storage was one of the more frustrating experiences with a company I’ve ever dealt with. They’re having staffing issues, and no one was present during their office hours for multiple days with no notice as to why or when someone would be present. After spending many hours across two days trying to get into our unit (including spending $200 in phone fees making international calls—we live in the Philippines and someone lost our key while we were gone, so we needed someone to help us get in. No one on the phone knew why no one was present and had no answers for us.), we finally got the help we needed, but the whole experience was especially frustrating as it kept us from precious time with family and friends during our one brief visit to the US of the year, all while trying to take care of our 1 year old baby while out in the sun. But I must say, when we were finally helped, the staff was excellent, understanding, and attentive. I was expecting the worst after our experience, but ended up pleasantly surprised! Jessie, Dustin, and Cathy at the Mequon and Grafton locations saved the experience with Extra Space for my family, did what they could to help make things right. Their customer service is why I am rating 4 stars instead of 1. Continuing to work through this currently and hoping everyone follows through with the promises that were made. ... Read more
    Micah O. - 9 August 2025
    Cathy is great to work with. From inquiry to move-in, she was super friendly, knowledgeable, and helpful. She took time to help me understand the pricing and process and to make sure I was making the right decisions for my needs. It's clear she truly cares about people as people, not just as customers, and that makes a big difference. I'm very impressed with the service and experience I've received from Extra Space Storage personnel. In addition, I appreciate the clean, well-managed facilities and the ease of accessing my storage when needed. They always have carts available, the facility feels safe and secure, and the units themselves are in great condition. ... Read more
    Debbie L. - 30 June 2025
    I have used Extra Sace storage many times and in many states. Cathy at Grafton was by far the best manager I have worked with. Nothing is a problem, super quick to respond, and a real delight. The facility and units are always clean. With a drive-through for a large removal vehicle (14ft doors), it makes it easy to store before a move. ... Read more
    Steve C. - 7 June 2025
    Fantastic customer service. CLEAN unit and more than enough room. Everything was ready for me upon arrival to my storage unit. Fences and Cameras around the entire property gives me peace of mind that all my items are safe and protected. ... Read more
    Jordan H. - 5 April 2025
    Nicole V. - 8 March 2025
    cynthia w. - 25 February 2025
    Catherine Mayrand does a exceptional job for Extra Space Storage. Her communication skills and her professionalism is beyond excellence! I will recommend Extra Space Storage to all of my family, friends and professional associates. Thank you for your great service, Catherine. Sincerely, David Waite ... Read more
    David W. - 25 February 2025
    I have had the contents of a 3000-square-foot house that I moved out of in this storage facility for six years. During that time nothing has gotten wet, nothing has been stolen, nothing has been damaged; the facility has always been clean and well lit, the security is extremely effective and the units are spacious. Kathy, who keeps a sharp eye on everything at the Grafton facility, is very professional and is a lovely person to work with. She responds very quickly to a customer’s requests, and treats each customer, and that customers possessions, with respect. I highly recommend this facility. ... Read more
    Brenda T. - 3 May 2024

    About this facility

    Located at 2091 County Hwy West in Grafton, WI, this Public Storage facility offers small, medium, and large units to accommodate a variety of storage needs. Whether you're decluttering your home, transitioning during a move, or storing seasonal items, there’s a unit size to suit your situation.

    For added protection against Wisconsin’s fluctuating weather, this facility offers climate-controlled units, ideal for safeguarding items like electronics, furniture, and documents from extreme temperatures and humidity. Customers can also choose indoor or drive-up access units for convenience, and first-floor access makes loading and unloading easier. With the option of parking and RV storage, it’s also a great solution for vehicle and recreational storage.

    This facility prioritizes security with features like a gated entry, security cameras, and an onsite manager. The added convenience of 24-hour access, contactless renting, and online payment options makes managing your storage experience simple. For those on the move, retail supplies like boxes and packing tape are also available. This Public Storage location is a dependable choice for Grafton residents seeking flexible, secure, and accessible storage solutions.

    Price comparison

    See how this facility's unit prices compare to others in Grafton, broken down by size.

    Small $71/mo
    Location minimum Location maximum
    $25/mo $115/mo
    Medium $129/mo
    Location minimum Location maximum
    $50/mo $189/mo
    Large $135/mo
    Location minimum Location maximum
    $68/mo $1500/mo

    Location & walkability

    This storage facility is in an area with moderate walkability and some public transit options. A personal vehicle may be needed for certain trips.

    7

    out of 100

    Walk Score

    Car-Dependent

    Almost all errands require a car

    47

    out of 100

    Bike Score

    Somewhat Bikeable

    Minimal bike infrastructure

    Walk Score®: 7, Bike Score®: 47

    Frequently Asked Questions

    The right storage unit size depends on what you plan to store and how much space you need to move around your items.

    5x5 or 5x10 units are great for smaller loads, such as chairs, lamps, small furniture pieces, boxes, books, and documents.

    10x10 or 10x15 units work well for larger furniture, bicycles, appliances, and the contents of a small apartment.

    10x20 or 10x30 units can typically fit the contents of a three-bedroom home, including large furniture and multiple appliances.

    If you’re unsure which size is best, a unit size calculator can help estimate the right fit based on the items you’re planning to store – helping you avoid paying for more space than you need.

    Climate-controlled storage units maintain consistent temperature and humidity levels, helping protect items from damage caused by heat, cold, or excess moisture.

    You may want climate control if you’re storing items that can be sensitive to temperature changes, such as furniture, clothing, appliances, paperwork, photographs, artwork, electronics, or wood and leather goods. These units are especially useful for long-term storage or in areas with hot summers, cold winters, or high humidity.

    If you’re storing durable items like tools or outdoor gear, a standard unit may be sufficient. When in doubt, climate control offers added protection and peace of mind.

    The facility at 2091 County Hwy West offers 24/7 access, allowing you to visit your unit at your convenience.

    To open your storage unit door, start by unlocking it, whether it uses a traditional padlock or a Bluetooth-enabled smart lock. Once unlocked, grab the bottom handle and lift or pull up the roll-up door until it’s fully open.

    If you’re using the unit for the first time, make sure the lock is properly removed before opening the door to avoid damage.

    Security helps protect your belongings while they’re in storage and gives you peace of mind between visits. Many self storage facilities use a combination of features such as video surveillance, gated access, on-site management, and well-lit premises to help deter unauthorized access.

    At Public Storage - 2091 County Hwy West, available security amenities may include Security Camera, Gate, Onsite Manager, designed to help keep your items protected.

    Yes, most standard vehicles can be stored in self storage units. A 10x20 unit typically provides enough space for a car, while outdoor or designated parking areas may be available for larger vehicles.

    For safety reasons, most self storage facilities restrict certain items. These commonly include:

    • Hazardous, flammable, or toxic materials
    • Perishable food
    • Live plants or animals
    • Cash, firearms, or irreplaceable valuables

    Always check with the facility at 2091 County Hwy West for specific restrictions and recommendations.

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